Infiniti Q45 Complaints

228 consumer complaints on file.

#10234238July 14, 2008
SUSPENSION, WHEELS, TIRES
VEHICLE VIBRATES STARTING AT 50MPH UP TO 80MPH. DEALER REPLACED TIRES TWICE PLUS ALLOY WHEELS REPLACED. INFINITY MECHANIC ADMITS TOTAL VIBRATION BUT MFG. REP STATES AUTO MADE TO RIDE THAT WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213324December 31, 2007
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
RIGHT REAR TIRE SUDDENLY BEGAN TO LOSE PRESSURE, AS MUCH AS 5 PSI IN ONE MILE OF FREEWAY DRIVING. I KEPT STOPPING TO AIR UP TIRE, CONFIRMING LOW PRESSURE WITH ACCURATE BOURDON TUBE-TYPE GAUGE. AFTER FOUR STOPS TO AIR UP, PROBLEM QUIT. WHEN I REACHED DESTINATION CITY, SET UP SERVICE APPT. WITH LOCAL INFINITI DEALER. AFTER FOUR DAYS OF A LONG WEEKEND, INCLUDING SLOW-SPEED AND FREEWAY DRIVING OF OVER 200 MILES, PRESSURE LOSS HAD QUIT. CANCELLED DEALER APPOINTMENT. THREE MONTHS LATER, PROBLEM OCCURRED AGAIN. HAD TIRE CHECKED AT NTB, NO LEAKS FOUND. TIRE DISMOUNTED, CHECKED ON INSIDE, NO DEFECTS OR PUNCTURES OR BLISTERS FOUND, WHEEL IN GOOD SHAPE, TIRE REMOUNTED. ONE MONTH LATER, PROBLEM OCCURRED AGAIN, THIS TIME LOSING 10 PSI IN TWO MILES OF FREEWAY DRIVING. AIRED UP. LOST 5 PSI. CHANGED TO SPARE. DEALER MOUNTED NEW TIRE. PRESSURE DROPPED TWO DAYS LATER. DEALER INSTALLED NEW WHEEL (COULDN'T EXACTLY MATCH EXISTING COLOR--GREAT ON A $60K CAR.) AND REMOTE PRESSURE SENSOR. PROBLEM CURED. COST: NEW TIRE--$350, TOSSED TIRE WITH 30K LEFT ON IT (SUSPECTED OF BEING CAUSE)--$350, NEW TAKE-OFF WHEEL--$800, NEW SENSOR--$260. TOTAL COST, INCLUDING MECHANIC AND TRASHED GOOD TIRE--$2,000. NO DIAGNOSIS EVER OFFERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206126October 17, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2005 INFINITI Q45. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE; HOWEVER, THE KEY WOULD NOT TURN IN THE IGNITION. SHE CALLED AAA TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE, BUT NO FAILURES WERE FOUND AT THAT TIME. THE CURRENT MILEAGE WAS 28,000 AND FAILURE MILEAGE WAS 17,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199626August 15, 2007
SERVICE BRAKES, HYDRAULIC
MY 2000 INFINITY Q-45 WITH 37,000 MILES OF USAGE SUDDENLY AND WITHOUT WARNING COMPLETELY LOCKED UP WHILE UNDER POWER IN THE OUTSIDE LANE WHILE ON A BUSY SIX LANE STREET AND WOULD NOT MOVE. THE VEHICLE WE LATER LEARNED BY THE DEALER HAD SUFFERED A REAR WHEEL BRAKE AND AXLE COMPLETE BREAKDOWN AND FAILURE. THE DEALER SERVICE DEPARTMENT SAID THAT WE MUST HAVE DRIVEN THE CAR WITH THE EMERGENCY BRAKE ENGAGED TO CAUSE THE AXLE, BRAKE LININGS AND DRUMS TO OVER HEAT AND FATIGUE. THE CAR REQUIRED A SIGNIFICANT NUMBER OF NEW REPLACEMENT PARTS IN THE ACEL/BRAKE ASSEMBLY AREA THAT REQUIRED $2,158.64 IN PARTS AND THE TOTAL BILL WAS $3,113.70. WHILE NO ONE WAS INJURED IN THIS EVENT, IT WAS ONLY BECAUSE THE INCIDENT OCCURRED ON A SURFACE STREET A LOW SPEED AS OPPOSED TO AN INTERSTATE HIGHWAY. MY CONCERN IS THAT WE, THE DRIVERS OF THE VEHICLE THAT WAS PURCHASED NEW, ARE RETIRED AND MONITOR OUR VEHICLES CLOSELY. THERE IS A "INDICATOR LIGHT" THAT SHOULD COME ON AUTOMATICALLY WHILE DRIVING OR ATTEMPTING TO DRIVE WITH THE EMERGENCY BRAKE PARTIALLY OR FULLY ENGAGED. THIS NEVER HAPPENED. I TESTED THIS LIGHT SINCE THE REPAIRS AND IT IS FUNCTIONAL AT THIS TIME. I WOULD LIKE TO KNOW IF OTHERS WITH A INFINITY Q-45 MIGHT HAVE HAD A SIMILAR EXPERIENCE AS OUR VEHICLE WAS NOT KNOWINGLY DRIVEN WITH THE EMERGENCY BRAKE ENGAGED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190170May 8, 2007
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
WHILE CHECKING THE OIL IN THE 1999 Q45 INFINITI THE HOOD SUDDENLY FELL AND SLAMMED CLOSED. THIS HAPPENED IN JANUARY 2007 ,AND AGAIN MARCH 2007. ALL THREE TIMES I HAD TURNED AWAY MOMENTARILY AND WAS NOT INJURED. SINCE THE EXPERIENCE IN APRIL I NOW CARRY A PROP STICK AS A PRECAUTION. THE PROBLEM APPEARED INTERMITTENT AND DEPEND ON THE AMBIENT TEMPERATURE. THE COOLER IT WAS THE MORE LIKELY IT WOULD HAPPEN. SINCE THIS FIRST OCCURRENCE I HAVE SEARCHED FOR AFTER MARKET PARTS TO REPLACE THE LIFT SUPPORTS, BUT WAS UNABLE TO FIND ANY RESOURCE. THE AFTERMARKET PARTS WERE ONLY AVAILABLE FOR Q45 HOODS UP TO AND INCLUDING 1996 MODELS. I DID NOT KNOW IF DEALER PARTS WERE AVAILABLE BECAUSE MY SEARCHES HAVE NOT BEEN ABLE TO FIND A DEALER SOURCE FOR THAT PARTICULAR PART. I BELIEVE THIS WAS A MAJOR SAFETY PROBLEM THAT COULD LEAD TO SERIOUS INJURY OR DEATH IF A HOOD SLAMMED DOWN ON SOMEONE WHILE WORKING UNDER THE HOOD. A TECHNICAL SERVICE BULLETIN (TSB) WOULD ALERT ALL OWNERS OF THIS AUTOMOBILE TO THE POTENTIAL DANGER, AND RECOMMEND TO THE MANUFACTURER TO ADDRESS THIS PROBLEM AS WARRANTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178823January 16, 2007
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* - THE CONTACT STATED THAT DURING 2006 THEY REPLACED THE ALTERNATOR IN HER 2001 INFINITI Q45. THE CONTACT IS CONCERNED BECAUSE SHE WAS INFORMED OF A RECALL IN CANADA FOR A SIMILAR FAILURE. THE CURRENT ODOMETER READING IS 79000. *NM UPDATED 03/02/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178243January 9, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* - THE CONTACT STATED THAT SHE HAD PURCHASED 1992 INFINITY Q45 ON 02/2006 ,AND ON 12/21/06 THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE VEHICLE STEERING WAS DIFFICULT TO HANDLE. THE CONTACT STATED THAT SHE HAS HAD PROBLEMS WITH THE TRANSMISSION LEAKING. THE DEALERSHIP THAT SOLD HER THE TRANSMISSION, AND ENGINE HAD TO REPLACE THEM, , AND T THE VEHICLE NEEDED SEVERAL OTHER REPAIRS AS WELL. THE DEALERSHIP SOLD HER THE VEHICLE THAT WAS NOT SAFE. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS SHE WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10164229August 2, 2006
TIRES
DT*: THE CONTACT STATED THE DRIVER'S SIDE REAR TIRE BLEW OUT WHILE DRIVING ON THE FREEWAY AT 20 MPH. THE CONTACT STATED THE TIRES WERE MAINTAINED WELL AT 35PSI. THERE WERE NO PROBLEMS WITH THE STEERING PRIOR TO THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147548December 30, 2005
WHEELS
1999 INFINITY Q-45 WHEELS HAVE A CASTING DEFECT THAT DEVELOPS CRACKS WHEN THE VEHICLE IS DRIVEN. *TS THE WHEELS ARE THE SAME AS THE 2000 Q45 WHICH WAS RECALLED (03V-098). THE CONSUMER CONTACTED THE MANUFACTURER BUT SINCE THE VEHICLE WAS OVER 100000 MILES THEY REFUSED TO PROVIDE ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140585October 24, 2005
WHEELS
DT: CONTACT STATED THAT A RECALL 03V098000 CONCERNING WHEELS CAME OUT ON THIS VEHICLE BEFORE HE PURCHASED IT AND NOTHING WAS DONE TO CORRECT THE PROBLEM BY THE PREVIOUS OWNER OR THE DEALER WHO SOLD IT TO HIM. THE VEHICLE SHIMMIED, AND THE TIRES WERE WEARING OUT TOO SOON. THE DEALER INDICATED TO THE CONTACT THEY KNEW NOTHING ABOUT THE RECALL. THE MANUFACTURER TOLD HIM IT WAS TOO LATE TO HAVE WORK COMPLETED UNDER THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140980October 13, 2005
TIRES
FRONT PASSENGER SIDE TIRE BLEW UP ON TRACTOR TRAILER, PUTTING A HOLE IN THE DIESEL FUEL TANK. *TS THE CONSUMER WAS DRIVING WHEN ONE OF THE OUTSIDE TIRES OF A TRACTOR BLEWOUT. THE TIRE BLEW A HOLE IN THE TRACTORS DIESEL FUEL TANK WHICH CAUSED DIESEL FUEL, METAL AND RUBBER SHRAPNEL TO STRIKE THE CONSUMER'S VEHICLE. THE SHRAPNEL DAMAGED THE VEHICLE DRIVER'S SIDE FRONT BUMPER AND PASSENGER'S SIDE VIEW MIRROR. FIRESTONE HEAVY EQUIPMENT WAS CONTACTED BUT THE CLAIMED THE TRUCK WAS NOT ONE OF THEIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115140September 28, 2005
AIR BAGS:FRONTAL
WHILE DRIVING AT APPROXIMATELY 35 MPH THE OWNER HIT A VEHICLE ON THE FRONT RIGHT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED INJURIES, BUT DID NOT SEEK IMMEDIATE MEDICAL ATTENTION. *AK *SC *JB THE IMPACT WAS SO GREAT THAT IT PUSHED BACK THE FRAME RAIL ONE INCH. THE CONSUMER IS QUESTIONING WHETHER OR NOT THE VEHICLE EVEN HAS AIR BAGS AND WANTS NISSAN TO INSPECT THE VEHICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10135672September 7, 2005
TIRES
MY CAR A 1999 INFINITI Q45 HAS 4 CONTINENTAL TIRES. THESE WERE PURCHASED LAST YEAR AND HAS BEEN USED FOR ABOUT 6000 MILES. ON TUESDAY AUGUST 30 THE RIGHT REAR TIRE BLEW OUT CAUSING THE VEHICLE TO SLIDE ON THE RIGHT SIDE AND EVENTUALLY OVERTURN. IS IT NORMAL WITH A STEEL BELTED RADIAL FOR THE THREAD SURFACE TO COME COMPLETELY OFF THE SIDEWALL. THE AFFECTED TIRE IS IN 3 PIECES WITH THE WALLS ON THE RIM AND THE TREAD COMPLETELY CUT OFF BUT STILL IN A CIRCLE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10127114August 12, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT:THE CONSUMERS VEHICLE HAS A CRUISE CONTROL THAT HAS A CHIP THAT IF A CAR GETS TOO CLOSE TO IT SLOWS DOWN. WHEN DRIVING ON THE HIGHWAY AND SOMEBODY CUTS THE CONSUMER OFF IT FEELS LIKE SOMEONE STEPPED ON THE BRAKE DUE TO AN ABRUPT DROP IN SPEED. CONTACTED MANUFACTURER, THEY SAID CAN'T SEPARATE THEM BECAUSE IT ONLY SHUTS DOWN CRUISE CONTROL OR IT GOES INTO THE ICC. THE DEALERSHIP SAYS THEY HAD MANY COMPLAINTS, BUT MANUFACTURER SAYS IT IS NOT A PROBLEM. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126437June 24, 2005
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
FACTORY INSTALLED BOSE RADIO SOUND SYSTEM, RIGHT REAR SPEAKER AMPLIFIER STARTED TO SMOKE & BURN. THE INCIDENT STARTED BY A STATIC SOUND,BLACK SMOKE,FIRE,WITHIN 3 MINUTES. RADIO STATIC FOR 3 MINUTES AS IF AN ELECTRICAL STORM WAS APPROCHING. INCIDENT PROGRESSED TO FIRE. F.D.OF NY CALLED. DRIVER ESCAPED. GAS TANK LOCATED BEHIND REAR SEAT, SIMILAR TO THE PINTO WHICH CAUSED MANY FIRES AND EXPLOSIONS IN THE PAST. COMPLAINT BY NHTSA LISTS " CONDITION COULD RESULT IN SMOKE OR FLAME AND POSSIBLY THE SPEAKER CATCHING FIRE" CAMPAIGN #98V284000 NISSAN OF NORTH AMERICA CALLED ME TO SAY THE ONUS OF RESPONSIBILITY WAS NOT THERES', BEFORE BOSE INVESTIGATION WAS CONCLUDED. BOSE IS STILL IN THE PROCESS OF INVESTIGATING THE PROBLEM. THE DETERMINATION OF WHAT CAUSE THE FAILURE IS STILL UNDER INVESTIGATION AS OF JUNE 24TH. A CHILDS SAFETY SEAT INSTALLED PROPERLY WOULD PLACE THE CHILD IN HARMS WAY OR WORSE, DUE TO A DESIGN FLAW. IE.GAS TANK BEHIND REAR SEAT,WIRES RESTING ON TANK. NHTSA ID 98V28400 RECALL #. UNITS AFFECTED 28,970 NOTHING WAS DONE TO CORRECT THE FAILURE. NISSAN SAID THEY ARE NOT RESPONSIBLE ODI 10124338 REPLACED CIRCUIT BOARD RECALLED DIDN'T CORRECT THE PROBLEM. NOTHING HAS BEEN REPLACED OR REPAIRED AS OF 6/24/2005
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10124338June 6, 2005
EQUIPMENT
DT: THE CONSUMER STATES THAT THERE WAS A RECALL ON HIS VEHICLE -- NHTSA CAMPAIGN ID #98V284000. THE RECALL WAS SUPPOSE TO BEEN CORRECTED ON FEB. 17, 1999, ACCORDING TO THE SHOP FOREMAN. ON JUNE 5, 2005, CONSUMER'S REAR SPEAKERS CAUGHT ON FIRE. THE CONSUMER IS CONCERNED BECAUSE THE SPEAKERS ARE ABOVE THE FUEL TANK. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10120811May 12, 2005
PARKING BRAKE, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAKE MY EYES OFF THE ROAD TO CONSTANTLY CHECK IF I'M IN THE GEAR I SELECT. 3 - THE PARKING/EMERGENCY BREAK WILL NOT HOLD THE FULLY LOADED VEHICLE ON A HILL. IF THE TRANSMISSION IN PARK FAILS, THE VEHICLE WILL ROLL. ALL ISSUES ARE CONSIDERED TO BE NORMAL BY THE MANUFACTURER. THEY CORRECTED THE PROBLEM ON THEIR NEW 2005 VERSION AND REFUSE TO DO SO ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117570May 6, 2005
TIRES, WHEELS:RIM
WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER HAS BOTH FAULTY TIRES. THE DEALER STATED THAT THE LEFT REAR RIM AND TIRE WERE BENT AND REPLACED REAR TIRE AND RIM MOUNT AND BALANCED THE TIRES. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119760May 4, 2005
WHEELS
CAR HAS RECALLED WHEELS, BUT CAR ITSELF IN NOT ON RECALL LIST. MANUFACTURER REFUSED TO REPLACE WHEELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117286April 1, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WOULD SHIFT HARD WHILE SHIFTING FROM FIRST TO SECOND GEAR, AND VEHICLE WOULD VIBRATE UNCONTROLLABLY. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. ALSO, VEHICLE WAS OPERATING AS DESIGNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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