Infiniti M56 Service Bulletins
127 manufacturer communications on file.
- September 2, 2016•Document ID: 10091613Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- PC451_PC452_PC45
- Date Added:
- February 14, 2017
- Manufacturer:
- INFINITI
Summary"2G TELEMATICS HARDWARE REPLACEMENT CLIENT SATISFACTION INITIATIVE ON FEBRUARY 26TH, 2016 INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN JUNE 2016, INFINITI COMMUNICATED INSTRUCTIONS TO RETAILERS TO UPDATE NEW VEHICLES IN THEIR INVENTORY WITH 3G COMPATIBLE TELEMATICS CONTROL UNITS. AT THIS TIME, INFINITI IS BEGINNING THE PROCESS OF MAKING 3G COMPATIBLE HARDWARE AVAILABLE TO OWNERS OF AFFECTED VEHICLES AS IDENTIFIED ABOVE. THIS UPGRADE MAY REQUIRE AN OWNER MAKE A CO-PAYMENT IN ORDER TO RECEIVE THE 3G HARDWARE UPDATE. PLEASE REFER TO THE CHART PROVIDED ON PAGE 2 TO DETERMINE IF AN OWNER CO-PAY IS REQUIRED. THIS CLIENT SATISFACTION INITIATIVE INCLUDES BOTH THE HARDWARE UPGRADE AND A COMPLIMENTARY ONE-YEAR SUBSCRIPTION TO INFINITI CONNECTION PLUS TELEMATICS SERVICE; THIS DOES NOT APPLY TO PC454 (SEE PAGE 2 FOR DETAILS). NOTE: VEHICLE ELIGIBILITY WILL BE VIEWED ON THE SECOND PAGE OF SERVICE COMM (EXCEPT PC454). THIS ACTIVITY IS NOT DISPLAYED ON THE MAIN PAGE OF SERVICE COMM BECAUSE IT IS OPTIONAL FOR CLIENTS TO PARTICIPATE."
Associated Products (9)Associated Documents - August 19, 2016•Document ID: 10091427Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011F
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
Associated Products (17)Associated Documents - July 15, 2016•Document ID: 10091401Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- ITB16-015A
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"VOLUNTARY SERVICE CAMPAIGN 2011 2013 QX56 AND M56; TIMING CHAIN THIS BULLETIN HAS BEEN AMENDED. THE CLAIMS INFORMATION SECTION HAS BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. INTRODUCTION INFINITI IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN ON CERTAIN 2011-2013 QX56 AND 2011-2013 M56 VEHICLES TO REPLACE THE TIMING CHAIN. THIS SERVICE WILL BE PERFORMED AT NO COST TO THE CUSTOMER FOR PARTS OR LABOR."
Associated Products (6)Associated Documents - July 12, 2016•Document ID: 10091079Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- REVISION1-P6305
- Date Added:
- February 9, 2017
- Manufacturer:
- INFINITI
Summary"TIMING CHAIN VOLUNTARY SERVICE CAMPAIGN THE ANNOUNCEMENT FROM MAY 6, 2016 HAS BEEN REVISED TO REFLECT INCREASED FLAT RATE TIMES AND INCLUDES ADDITIONAL QUESTIONS & ANSWERS IN THE FREQUENTLY ASKED QUESTIONS (FAQ) SECTION SUCH AS: - AN EXPLANATION REGARDING THE FLAT RATE TIME CHANGE - WHAT TO DO IF THE RETAILER IDENTIFIES ADDITIONAL PARTS ARE FOUND THAT ARE EXCESSIVELY WORN OR DAMAGED DUE TO THE TIMING CHAIN - WHAT TO DO IF THE CLIENT HAS ALREADY HAD THEIR TIMING CHAIN REPLACED ***** CAMPAIGN SUMMARY ***** INFINITI IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN ON CERTAIN MY 2011-13 QX56 AND M56 VEHICLES TO REPLACE THE ENGINE TIMING CHAIN, GUIDES, AND CRANKSHAFT SPROCKET. IN SOME OF THE AFFECTED VEHICLES, THE TIMING CHAIN MAY DETERIORATE OVER TIME AND DISTORT. IF THIS OCCURS, CLIENTS WILL HEAR ABNORMAL NOISES FROM THE ENGINE, WHICH MAY SOUND LIKE A RATTLE OR TICKING. IF THE ABNORMAL ENGINE NOISE CONTINUES, OVER TIME THE ENGINE COULD BE DAMAGED. INFINITI IS PERFORMING THIS REPAIR AT NO CHARGE TO AFFECTED CLIENTS FOR PARTS OR LABOR TO HELP ENSURE CONTINUED SATISFACTION WITH THEIR INFINITI VEHICLE. INFINITI IS COMMITTED TO A HIGH LEVEL OF PRODUCT SAFETY, SERVICE AND SATISFACTION FOR INFINITI OWNERS AND IS WORKING WITH ITS RETAILERS TO PROMPTLY ADDRESS THIS ISSUE. ***** WHAT RETAILERS SHOULD DO ***** TO ENSURE CLIENT SATISFACTION, RETAILERS ARE ASKED TO PERFORM THE FOLLOWING REPAIR PROCEDURE PRIOR TO SALE OF PRE-OWNED AND NEW (IF APPLICABLE) INVENTORY."
Associated Products (6)Associated Documents - June 30, 2016•Document ID: 10090708Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- P6305
- Date Added:
- February 7, 2017
- Manufacturer:
- INFINITI
SummaryWARRANTY CLAIMS FOR THIS ACTIVITY ARE TEMPORARILY SUSPENDING AND WILL INDICATE THE OPERATION CODES FOR QX56 TIMING CHAIN REPAIRS ARE NOT VALID. INFINITI IS CURRENTLY REVISING THE FLAT RATE TIMES FOR THIS CAMPAIGN. INFINITI EXPECTS TO HAVE THE STUDY COMPLETED THE WEEK OF JULY 4TH, AND WILL ISSUE A COMMUNICATION WHEN QX56 CLAIMS SUBMISSION CAN RESUME. INFINITI REQUESTS RETAILERS REFRAIN FROM SUBMITTING QX56 CLAIMS UNTIL AFTER NEXT WEEKS ANNOUNCEMENT TO AVOID DELAYS IN PROCESSING. INFINITI EXPECTS TO ADDRESS THE REVISED FLAT RATE TIME AND HOW PREVIOUSLY PAID CLAIMS WILL BE ADJUSTED, IF APPLICABLE, IN NEXT WEEKS ANNOUNCEMENT.
Associated Products (6)Associated Documents - May 24, 2016•Document ID: 10192828Service Bulletin/Repair InstructionsENGINE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- P6305OL
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryInfiniti is conducting a Voluntary Service Campaign on certain 2011-2013 QX56 and 2011-2013 M56 vehicles to replace the ?Timing Chain?.
Associated Products (6)Associated Documents - March 29, 2016•Document ID: 10192788Service Bulletin/Repair InstructionsEQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
- Mfr Comm. #:
- ITB15021A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
Associated Products (52)2016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX80+ 32 moreAssociated Documents - March 15, 2016•Document ID: 10075616Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- EC12-010F
- Date Added:
- July 7, 2016
- Manufacturer:
- INFINITI
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (10)Associated Documents - January 28, 2016•Document ID: 10192728Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- ITB09039C
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
Associated Products (74)2016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX50+ 54 moreAssociated Documents - December 1, 2015•Document ID: 10192693Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- ITB13007A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
Associated Products (102)2016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX50+ 82 moreAssociated Documents - November 12, 2015•Document ID: 10192673Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB09015G
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
Associated Products (41)2016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX35+ 21 moreAssociated Documents - August 1, 2014•Document ID: 10192414Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB14037
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIF YOU CONFIRM: A delay or harsh engagement into reverse is present. ACTION: 1. Refer to step 20 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2 If this bulletin applies, reprogram the EV/HEV (Hybrid Power Control Module) and the TCM (Transmission Control Module). Please see this bulletin for further details.
Associated Products (6)Associated Documents - November 15, 2013•Document ID: 10053951Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
- Mfr Comm. #:
- ITB-13-044
- Date Added:
- December 7, 2013
- Manufacturer:
- INFINITI
SummaryINFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE
Associated Products (18)2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX56Associated Documents - November 15, 2013•Document ID: 10053950Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
- Mfr Comm. #:
- ITB-09-012-F
- Date Added:
- December 7, 2013
- Manufacturer:
- INFINITI
SummaryINFINITI: DUE TO A LOOSE FUEL FILL CAP, THE EVAP LEAK DTCS (P0442, P0455, P0456) ARE STORED AND MAY BE THE CAUSE. MODEL YEARS 2007-2011. NO MODELS LISTED. *PE
Associated Products (42)2011 Infiniti EX352011 Infiniti FX352011 Infiniti FX502011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti FX502010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti FX502009 Infiniti G352009 Infiniti G37+ 22 moreAssociated Documents - September 26, 2013•Document ID: 10054302Service Bulletin/Repair InstructionsTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Mfr Comm. #:
- ITB-13-039
- Date Added:
- January 9, 2014
- Manufacturer:
- INFINITI
SummaryINFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
Associated Products (34)2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX35+ 14 moreAssociated Documents - September 17, 2013•Document ID: 10053490Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE
- Mfr Comm. #:
- ITB-13-030
- Date Added:
- November 1, 2013
- Manufacturer:
- INFINITI
SummaryINFINITI: STATES THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) P030, P0301, P0302, P0303, P0304, P0305, P0306 MAY BE STORED. *KB UPDATED 12/20/13. *PE
Associated Products (6)Associated Documents - September 4, 2013•Document ID: 10051787Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- ITB-13-009
- Date Added:
- April 11, 2013
- Manufacturer:
- INFINITI
SummaryINFINITI: WHINE NOISE FROM ENGINE AREA. IF THE NOISE DOES NOT INCREASE WITH ENGINE SPEED, THE TIMING CHAIN SYSTEM MAY NOT BE THE CAUSE. *JS UPDATED 10/29/2013 *JS
Associated Products (6)Associated Documents - August 27, 2013•Document ID: 10054528Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- ITB-92-069-D
- Date Added:
- February 1, 2014
- Manufacturer:
- INFINITI
SummaryINFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. *PE
Associated Products (34)2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX35+ 14 moreAssociated Documents - June 13, 2013•Document ID: 10052395Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- ITB-13-021
- Date Added:
- July 23, 2013
- Manufacturer:
- INFINITI
SummaryINFINITI: WHILE THE COMPRESSOR FOR THE AIR CONDITIONER IS RUNNING, A WHINNYING OR HUMMING NOISE OR LOW PITCH MOAN SOUND, IS HEARD INSIDE OF VEHICLE, MODEL 2011-12 M37, M56. *PE
Associated Products (4)Associated Documents - April 4, 2013•Document ID: 10051766Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- ITB-13-13
- Date Added:
- April 10, 2013
- Manufacturer:
- INFINITI
SummaryINFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. *JS
Associated Products (35)2013 Infiniti JX352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti FX352011 Infiniti FX502011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX35+ 15 moreAssociated Documents