Infiniti M56 Service Bulletins

127 manufacturer communications on file.

• March 10, 2021•Document ID: 10190026

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB11-003F

  Date Added:

  April 8, 2021

  Manufacturer:

  INFINITI

  Summary

  NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (135)

  2015 Infiniti G372015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti G372014 Infiniti M352014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX35+ 115 more
  Associated Documents

  • DownloadMC-10190026-0001.pdf↗
• March 10, 2021•Document ID: 10190025

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB10-017E

  Date Added:

  April 8, 2021

  Manufacturer:

  INFINITI

  Summary

  AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (45)

  2015 Infiniti Q402015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G372013 Infiniti JX352013 Infiniti M35+ 25 more
  Associated Documents

  • DownloadMC-10190025-0001.pdf↗
• March 1, 2021•Document ID: 10190187

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ITB17-042D

  Date Added:

  April 13, 2021

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (83)

  2021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX30+ 63 more
  Associated Documents

  • DownloadMC-10190187-0001.pdf↗
• February 10, 2021•Document ID: 10188538

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB18-042a

  Date Added:

  March 9, 2021

  Manufacturer:

  INFINITI

  Summary

  2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (7)

  2017 Infiniti Q702016 Infiniti Q702015 Infiniti Q702014 Infiniti Q702013 Infiniti M352013 Infiniti M372013 Infiniti M56
  Associated Documents

  • DownloadMC-10188538-0001.pdf↗
• December 22, 2020•Document ID: 10185374

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  EXPIRATION NOTIF

  Date Added:

  January 8, 2021

  Manufacturer:

  INFINITI

  Summary

  Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided clients with an opportunity to update the Telematics Control Unit (TCU) in vehicles equipped with a TCU designed to connect to the 2G cellular network. AT&T stopped accepting enrollments on the 2G cellular network, and discontinued its 2G cellular network coverage on December 31, 2016. Once the 2G cellular network was discontinued, there was no access to the INFINITI Connection features without a TCU hardware upgrade. Because AT&T will shut down its 3G network on December 31, 2021, INFINITI is discontinuing this Client Satisfaction Initiative to upgrade from 2G to 3G compatible hardware effective immediately. 3G services will continue to be provided until December 31, 2021. Vehicles equipped with a TCU that connects to the 3G cellular network will have no access to the INFINITI Connection features, including Emergency Calling and Automatic Collision Notification after that time. What Retailers Should Do Service Comm will deactivate PC451, PC452 and PC454 on any VINs on December 22, 2020. No further retailer action is required.

  Associated Products (16)

  2016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M372013 Infiniti M562013 Infiniti QX56
  Associated Documents

  • DownloadMC-10185374-0001.pdf↗
• December 21, 2020•Document ID: 10185377

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  ITB17-007a

  Date Added:

  January 9, 2021

  Manufacturer:

  INFINITI

  Summary

  CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # PC451, PC452 or PC454.  Please discard all previous versions of ITB17-007.

  Associated Products (16)

  2016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX56
  Associated Documents

  • DownloadMC-10185377-0001.pdf↗
• December 15, 2020•Document ID: 10185397

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB11-043a

  Date Added:

  January 9, 2021

  Manufacturer:

  INFINITI

  Summary

  ALL 2011 INFINITI MODELS: I-KEY STORAGE REVISED; ALL KEYS ARE STORED IN CUP HOLDER This bulletin is no longer active. Please discard previous versions of ITB11-043.

  Associated Products (8)

  2011 Infiniti EX352011 Infiniti FX352011 Infiniti FX372011 Infiniti FX502011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10185397-0001.pdf↗
• December 10, 2020•Document ID: 10185375

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB15-024a

  Date Added:

  January 9, 2021

  Manufacturer:

  INFINITI

  Summary

  2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

  Associated Products (112)

  2015 Infiniti G372015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti G372014 Infiniti M352014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX35+ 92 more
  Associated Documents

  • DownloadMC-10185375-0001.pdf↗
• December 8, 2020•Document ID: 10185396

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB11-016a

  Date Added:

  January 9, 2021

  Manufacturer:

  INFINITI

  Summary

  CONSULT-III PLUS This bulletin is no longer active. Please discard previous versions of ITB11-016.

  Associated Products (3)

  2012 Infiniti M352012 Infiniti M372012 Infiniti M56
  Associated Documents

  • DownloadMC-10185396-0001.pdf↗
• September 14, 2020•Document ID: 10180978

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  ITB17-042c

  Date Added:

  October 8, 2020

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

  Associated Products (79)

  2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q60+ 59 more
  Associated Documents

  • DownloadMC-10180978-0001.pdf↗
• May 14, 2020•Document ID: 10176212

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  ITB11-066f

  Date Added:

  June 9, 2020

  Manufacturer:

  INFINITI

  Summary

  PREMIUM NAVI/AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable. Discard previous versions of ITB11-066.

  Associated Products (32)

  2013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G372013 Infiniti JX352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti EX352012 Infiniti FX352012 Infiniti FX372012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti FX35+ 12 more
  Associated Documents

  • DownloadMC-10176212-0001.pdf↗
• January 17, 2020•Document ID: 10171195

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB13-008a

  Date Added:

  February 7, 2020

  Manufacturer:

  INFINITI

  Summary

  CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (62)

  2019 Infiniti Q702019 Infiniti QX602019 Infiniti QX802018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q702017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q602015 Infiniti Q702015 Infiniti QX50+ 42 more
  Associated Documents

  • DownloadMC-10171195-0001.pdf↗
• October 8, 2019•Document ID: 10167279

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB12-011o

  Date Added:

  November 7, 2019

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (36)

  2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX80+ 16 more
  Associated Documents

  • DownloadMC-10167279-0001.pdf↗
• August 16, 2019•Document ID: 10164642

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  ITB19-019

  Date Added:

  September 10, 2019

  Manufacturer:

  INFINITI

  Summary

  FRONT PASSENGER SEAT VIBRATION AT HIGHWAY SPEEDS WHILE UNOCCUPIED IF YOU CONFIRM The front passenger seat back vibrates at highway speeds while unoccupied. AND There are no other shake or vibration concerns with the vehicle. ACTION Replace the front passenger seat back frame with the new one listed in PARTS INFORMATION on the last page of this bulletin.

  Associated Products (12)

  2019 Infiniti Q702018 Infiniti Q702017 Infiniti Q702016 Infiniti Q702015 Infiniti Q702014 Infiniti Q702013 Infiniti M372013 Infiniti M562012 Infiniti M372012 Infiniti M562011 Infiniti M372011 Infiniti M56
  Associated Documents

  • DownloadMC-10164642-0001.pdf↗
• April 2, 2019•Document ID: 10160176

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB19-008

  Date Added:

  May 20, 2019

  Manufacturer:

  INFINITI

  Summary

  EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.

  Associated Products (221)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 201 more
  Associated Documents

  • DownloadMC-10160176-0001.pdf↗
• January 29, 2019•Document ID: 10152991

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ITB17-042b

  Date Added:

  February 19, 2019

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

  Associated Products (76)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 56 more
  Associated Documents

  • DownloadMC-10152991-0001.pdf↗
• January 29, 2019•Document ID: 10152989

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ITB13-044g

  Date Added:

  February 19, 2019

  Manufacturer:

  INFINITI

  Summary

  ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

  Associated Products (71)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 51 more
  Associated Documents

  • DownloadMC-10152989-0001.pdf↗
• November 28, 2018•Document ID: 10152503

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE

  Mfr Comm. #:

  Revision 1-IEVAP

  Date Added:

  January 7, 2019

  Manufacturer:

  INFINITI

  Summary

  OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.

  Associated Products (114)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 94 more
  Associated Documents

  • DownloadMC-10152503-0001.pdf↗
• November 28, 2018•Document ID: 10152502

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

  Mfr Comm. #:

  ITB17-026b

  Date Added:

  January 7, 2019

  Manufacturer:

  INFINITI

  Summary

  INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.

  Associated Products (114)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 94 more
  Associated Documents

  • DownloadMC-10152502-0001.pdf↗
• November 26, 2018•Document ID: 10152507

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  ITB18-042

  Date Added:

  January 7, 2019

  Manufacturer:

  INFINITI

  Summary

  2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE IF YOU CONFIRM While using the Bluetooth® Hands-Free Phone Feature: - The call recipient (the person receiving the phone call) hears a whistle noise through their phone?s speaker during the call. - The whistle noise is not heard by the call sender (Infiniti customer) during the call. - The whistle noise increases when the engine RPM of the call sender?s vehicle is raised. ACTION Repair the related electrical harness wiring at the Telematics Control Unit (TCU).

  Associated Products (7)

  2017 Infiniti Q702016 Infiniti Q702015 Infiniti Q702014 Infiniti Q702013 Infiniti M352013 Infiniti M372013 Infiniti M56
  Associated Documents

  • DownloadMC-10152507-0001.pdf↗