Infiniti M35 Complaints

465 consumer complaints on file.

#10916540October 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION CONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916016October 14, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TODAY I WAS DRIVING MY VEHICLE AND THE LOW FUEL LIGHT CAME ON BUT THE FUEL GUAGE SHOWED IT STILL HAD HALF A TANK, SO I WENT TO THE GAS STATION AND FILLED IT UP ON WHEN I TURNED ON THE CAR I SEEN THAT THE FUEL GAUGE ITS NOT WORKING, ANOTHER THING IS WHERE IT SHOWS WHAT GEAR YOUR ON IT SEEMS TO BE BROKEN LIKE THE LITTLE SCREEN IS BROKEN FROM IN SIDE ITS HARD TO EXPLAIN ILL POST SOME PICTURES SO YOU CAN SEE WHAT I MEAN. ALSO THE (AFS) ON THE FRONT LEFT HEADLIGHT DOES NOT WORK THE BEAM STAY'S ALL THE WAY DOWN POINTING THE GROUND NOT STARIGHT AHEAD SO I COULD SEE CLEARLY WHATS IN FRONT OF ME. THIS HAS OCCURED ON THE LEFT SIDE HEAD LIGHT THE RIGHT SIDE ITS WORKING FINE. ON THE FIRST PICTURE YOU COULD SEE THE FUEL GAUGE POSITION AND OM THE SECOND PICTURE I TOOK OF THE NAVIGATON SCREEN WHERE IT SHOWS THE MILES LEFT THAT I COULD DRIVE THE GAUGE SHOULD BE MORE THAN HALF WAYS. ON THE 3 PICTURE IS WHERE I WAS SAYING ABOUT THE GEAR SCREEN THATS BROKEN FROM INSIDE, IT LOOKS LIKE A TIER OR SOMTHING. ON THE FOURTH PICTURE YOU COULD SEE THAT THE LEFT BEAM IN POINTING DOWN INSTEAD OF STARIGHT LIKE THE RIGHT BEAM IS IVE TRIED ADJUSTING IT AND EVEN TOOK IT TO MY MECHANIC TO ADJUST THEM BUT IT STILL STAYS THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915943October 13, 2016
AIR BAGS
RECEIVED A RECALL NOTICE 2 MONTHS AGO. CAN'T GET A STRAIGHT ANSWER FROM THE DEALER OR INFINITY AS TO WHEN THEDEFECTIVE FRONT PASSENGER SIDE AIR BAG INFLATOR WILL BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914181October 6, 2016
AIR BAGS, SEATS, UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING THE DRIVER SEAT BIND WITH CENTER CONSOLE PASSENGER AIR BAG MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914239October 6, 2016
AIR BAGS
"TAKATA RECALL" THIS RECALL HAS BEEN ISSUED SINCE MAY 2016. IT IS NOW OCTOBER 2016. THE INITIAL LETTER STATED THAT THE PASSENGER AIR BAG MAY RUPTURE UNDER CONTINUED EXPOSURE OF HIGH HUMIDITY, AND STATED THAT THE DEALERSHIP IS WAITING ON PARTS TO PERFORM THE RECALL. IT ALSO STATED NOT TO ALLOW PASSENGERS IN YOUR FRONT SEAT DURING THIS TIME. VERY DIFFICULT TO DO IF YOU ONLY HAVE ONE VEHICLE TO YOUR HOUSE. I CALLED INFINIT AND THERE ADVICE WAS "KEEP YOUR SEAT PUSHED ALL THE WAY BACK, AND WHERE A SEAT BELT IN THE MAIN TIME, CALL BACK NEXT MONTH THE PARTS SHOULD BE IN". I FIND THIS HIGHLY UNPROFESSIONAL, AND HIGHLY UNSAFE. WHEN TOYOTA DID A RECALL FOR FAULTY AIR BAGS OF THE SAME CALIBER THEY ACTUALLY GAVE MY FRIEND A LOANER CAR UNTIL THE PARTS CAME IN FOR THEM TO REPAIR HIS VEHICLE. AT LEAST THEY GAVE HIM OPTIONS, THIS DEALERSHIP IS FULL OF THEM SELVES AND SHOULD BE ASHAMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914273October 6, 2016
AIR BAGS, VEHICLE SPEED CONTROL
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913589October 4, 2016
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE CRACKS ALONG THE DASH BOARD. THE TECHNICIAN MENTIONED THAT IF THE RECALL WERE PERFORMED, THERE WAS A POSSIBILITY THAT THE CRACKS ON THE DASHBOARD COULD ENLARGE. THE TECHNICIAN ALSO STATED THAT THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911194October 3, 2016
AIR BAGS
THIS COMPLAINT IS RELATED TO NHTSA RECALL 16V-349 FOR PASSENGER SIDE AIRBAGS. THIS RECALL WAS INITIATED IN EARLY SUMMER OF 2016 AND I RECEIVED A LETTER FROM INFINITY ABOUT THE RECALL IN AUGUST OF 2016. I WAS GIVEN AN ORIGINAL TIME FRAME OF SEPT TO OCT 2016 FOR COMPLETION OF REPAIRS ON MY CAR. NOW INFINITY IS ESTIMATING IT WILL BE LATE NOV. 2016 OR LATER BEFORE PARTS ARE AVAILABLE. IN THE MEANTIME I HAVE A CAR WHERE YOU CAN'T USE THE FRONT PASSENGER SEAT. AND SINCE THE POSSIBILITY OF INJURY OR DEATH IS THAT GREAT OF A RISK, HOW CAN ANYONE BE SAFE ON THE PASSENGER SIDE OF THE CAR FRONT OR BACK. ALLOWING THE MANUFACTURER (INFINITY) TO PUSH THESE REPAIRS OUT THIS LONG WITHOUT DUE CONSIDERATION AND COMPENSATION TO THE CUSTOMERS IS TOTALLY UNREASONABLE. WHY ISN'T NHTSA HOLDING INFINITY MORE ACCOUNTABLE IN THIS MATTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910784September 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/29/16*LJ THE CONSUMER STATED THE ISSUE HAS BEEN RESOLVED. UPDATED 12/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908461September 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908262September 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) MORE THAN EIGHT WEEKS AGO. IT WAS UNKNOWN WHEN THE MANUFACTURER WOULD SEND THE SECOND NOTICE TO CONFIRM THAT THE PARTS WERE AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907575September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906936September 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 12/13/16*LJ UPDATED 12/19/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906255September 13, 2016
FUEL/PROPULSION SYSTEM
MY CAR WAS ISSUED A RECALL NUMBER 16V-527 IN JULY. AFTER MY CAR WAS TOWED TO THE DEALER AFTER IT SUDDENLY STOPPED WHILE DRIVING ON THE FWY DUE TO THE HYBRID SYSTEM. THE DEALER SAID THAT THEY COULD NOT COMPLETE THE RECALL WORK DUE TO THE LACK OF PARTS, EVEN THOUGH THE RECALL APPEARS TO RELATE DIRECTLY TO THE PROBLEM I AM HAVING WITH THE CAR. THE CAR WAS IN MTION ON THE FWY WHEN THE ENGINE SUDDENLY STOPPED DUE TO A HYBRID MOTOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905869September 12, 2016
AIR BAGS
TAKATA RECALL - 16V-349. RCVD RECALL NOTICE APPROX. EARLY AUGUST 2016 (LETTER NOT DATED WHICH IS STRANGE). I CALLED DEALER WHO SAID TO CALL CONS AFFAIRS BECAUSE THEY WERE NOT MADE OF ANYTHING RELATED TO PARTS. 6 WEEKS HAS NOW PASSED AND CONS AFFAIRS TOLD ME IT MAY BE ANOTHER 6 WEEKS OR LONGER. THEIR ADVICE TO ME IS TO SIMPLY NOT LET ANYONE RIDE IN THE PASSENGER SEAT. FOR A FEW WEEKS, I CAN ACCOMMODATE THIS BUT LONG TERM THIS IS NOT AN OPTION. I NEED TO HAVE PEOPLE SIT IN THE FRONT SEAT. I'VE NEVER HAD SUCH A HORRIBLE EXPERIENCE ... TO THIS DAY I STILL DO NOT KNOW A TIMELINE FOR WHEN MY CAR WILL GET FIXED AND EVERYDAY THAT GOES BY WHERE I CAN'T HAVE A FRONT SEAT PASSENGER COSTS ME MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896081August 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895418August 12, 2016
STEERING
MECHANIC INFORMED ME THAT THE STEERING RACK IS LEAKING. THE CAR HAS 88K AND HAS BEEN MAINTAINED BY THE DEALER. THERE IS NO REASON THIS SHOULD FAIL THIS EARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894941August 10, 2016
AIR BAGS
TAKATA RECALL INFINITI HAS NO PARTS, RECOMMENDS NOT USING CAR AND REFUSES TO PROVIDE LOANER CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894064August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS INFORMED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892739August 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/20/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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