Infiniti M35 Complaints

465 consumer complaints on file.

#11058494January 4, 2018
SEATS
THE BOLT UNDER THE DRIVERS SEAT THAT SECURES THE SEAT TO THE FLOOR OF THE CAR SNAPPED SO THAT NOW MY SEAT IS NO LONGER SECURELY BOLTED DOWN. THE SEAT CANNOT BE ADJUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056314December 24, 2017
SEATS
AS I DROVE ON THE HIGHWAY AND ADJUSTED MY DRIVER'S SEAT UPWARDS, I HEARD SOMETHING POP AND IT SUNK DOWN COMPLETELY. FROM THAT MOMENT ON I HAD TO RAISE MYSELF UP TO BE ABLE TO LOOK OVER THE DASHBOARD. MY SIGHT IS DEFINITELY IMPAIRED AND MAKES DRIVING UNSAFE. I ALSO FOUND THAT THIS IS A REAL HAZARD IN CASE OF AN ACCIDENT. SINCE THE CHAIR IS NOW DETACHED. THE ESTIMATE TO FIX THIS IS AROUND $1100. THIS IS DEFINITELY A MANUFACTURER'S DEFECT AND DANGEROUS. I THINK THIS SHOULD BE UNDER A RECALL BECAUSE OF THE DANGER WHEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055047December 16, 2017
AIR BAGS
TAKATA RECALL. TO DATE, I HAVE YET TO RECEIVE FROM INFINITI ANY CONTACT REGARDING REPAIR FOR MY VEHICLE. INITIAL NOTIFICATION WAS THE LATTER PART OF 2016 OR EARLY 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052726December 6, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER DID NOT ASSIST AND STATED THAT A RECALL REPAIR WAS PREVIOUSLY PERFORMED BY AN UNKNOWN DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051331November 29, 2017
AIR BAGS
"TAKATA RECALL" NO INCIDENT OCCURRED. WE WERE WITHOUT OUR VEHICLE FOR THE DAY IT WAS BEING REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048363November 25, 2017
FUEL/PROPULSION SYSTEM
FUEL GAUGE DOES NOT READ CORRESPOND TO AMOUNT OF FUEL IN TANK. WHEN CAR IS EMPTY FUEL GAUGE CONTINUES TO SHOW 1/4 TANK LEADING TO DANGEROUS STALLS IN TRAFFIC. THERE WAS A RECALL ISSUED FOR 2003-2004 M45 VEHICLES FOR THIS EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046125November 14, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 INFINITI M35. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO KEEP DEPRESSING THE BRAKE PEDAL TO PREVENT THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044783November 9, 2017
AIR BAGS
"TAKATA RECALL" AIRBAG IN STEERING WHEEL IF DEPLOYED MAY CONTAIN SHRAPNEL THAT CAN BE FATAL TO OPERATOR OF VEHICLE. NOTHING HAS OCCURRED, I WAS NOTIFIED OF A CLASS ACTION SUITE AGAINST TAKATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043983November 6, 2017
AIR BAGS
THE AIRBAG DID NOT DEPLOY IN 2 COLLISIONS. FORTUNATELY I HAD A SECURED SEAT BELT FASTENED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11033409October 15, 2017
AIR BAGS
TAKATA RECALL: RECEIVED FIRST RECALL NOTICE JULY 2016. CONTACTED INFINITI DEALER IN SAN ANTONIO (210)824-1272 AND WAS TOLD PARTS WOULD NOT COME IN UNTIL OCTOBER 2016. MY NAME AND VIN WERE PLACED ON A "LIST". CALLED SAME DEALER OCT 2016, NO PARTS YET. CALLED DEALER AGAIN APRIL 15, 2017 STILL NO PARTS AND TOLD I WILL BE CALLED WHEN PARTS COME IN (SPOKE WITH "MIKE"). CALLED DEALER AGAIN JUNE 7, 2017 AND SPOKE WITH JORGE - TOLD THAT AIRBAGS CAME IN BUT DEALERSHIP HAS TO WAIT FOR REPLACEMENT DASHES DUE TO THEM "BREAKING" WHEN REMOVED TO REPLACE AIR BAG. JORGE HAD NO IDEA IF OR WHEN THEY WILL GET THE PARTS. CALLED DEALERSHIP AGAIN SEPT. 2017 AND SAME SONG & DANCE. NOT SURE WHAT I CAN DO WITH THIS CAR NOW? WORTHLESS TO TRADE IN DUE TO RECALL (SEEMS IMMORAL TOO) AND A DANGER TO MY FAMILY????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030732October 1, 2017
STEERING
MY 2008 INFINITI M35X WHILE I AM DRIVING ON HIGH WAY WILL UNEXPECTEDLY WONDER LEFT OR RIGHT ESPECIALLY IF I AM CHANGING LINES WHEEL I HAVE TO HOLD STEERING WHEEL VERY TIGHT TO BE ABLE TO CONTROL CAR OTHERWISE I COULD CAUSE ACCIDENT . IF I AM DRIVING IN CITY, SOMETIMES IT GOES STRAIGHT THEN SUDDENLY IT WILL VEER RIGHT OR LEFT . THIS IS HAPPENING SINCE I GOT CAR. I HAVE TAKEN IT TO THE MECHANIC AND VERIFIED THE ALIGNMENT WAS CORRECT. I TRY NEW TIRES, MECHANIC REPLACED INNER AND OUTER TIE ROD NOTHING CORRECTS THE ISSUE. I HAVE FOUND MANY MANY DISCUSSIONS ON THIS ISSUE AND IT APPEARS A FAULTY RACK AND PINION BUT THE COMPANY WILL NOT REPLACE IT UNLESS YOU STILL HAVE WARRANTY LEFT. THIS IS A MAJOR SAFETY ISSUE AND ALMOST RESULTED IN AN ACCIDENT MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030323September 28, 2017
SEATS
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT STATED THAT DRIVER SIDE SEAT BELT FAILED AND THE SEAT LOOKED AS IF IT WERE POSITIONED INCORRECTLY AND UNBALANCED. WHEN THE CONTACT ATTEMPTED TO ADJUST THE SEAT, IT FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (INFINITI SUITLAND, 4800 BRANCH AVE, SUITLAND, MD, 20746) WHERE IT WAS DIAGNOSED THAT THE FRAME /LEVER FAILED AND THAT THE ENTIRE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL AND THAT THE REPLACEMENT WOULD BE AN OUT OF POCKET EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021649September 5, 2017
STEERING, SUSPENSION
MY CAR VIBRATES WHEN I'M DRIVING EVEN AT 40MPH, IT STARTED WITH ONLY THE STEERING SHAKING, NOW IT HAS PROGRESSED TO A POINT WHERE MY AND THE SAFETY OF MY FAMILY IS AT RISK. IT IS AT THE POINT WHERE DRIVING OVER THE SMALLEST CRACK OR DENT A THE PHYSICALLY SWAY OR MAKE MY CAR BEER OFF COURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020733August 31, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 INFINITI M35. AFTER SLOWING THE VEHICLE DOWN, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A MOTORIST TRAVELING ON THE WRONG SIDE OF THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE APPROXIMATELY 115,000. UPDATED 10/18/17*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11019947August 27, 2017
SEATS
THE TWO BRACKETS THAT SUPPORT THE SEAT BACK ON THE DRIVERS SEAT HAVE SNAPPED / SHEARED. THE SEAT BACK IS NO LONGER SUPPORTED AND THE SEAT BASE RAISING MECHANISM NO LONGER WORKS. THE PROBLEM STARTED ON THE RIGHT SIDE AND AFTER A COUPLE OF WEEKS THE LEFT SIDE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013330August 7, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE SECOND NOTIFICATION IN JANUARY OF 2017. THE DEALER (INFINITI OF SOUTH ATLANTA 4201 JONESBORO RD, UNION CITY, GA, 30291) STATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THEY EXPERIENCED ISSUES WITH THE DASHBOARD FRACTURING DUE TO THE REMEDY. THE DEALER WAS WAITING ON DASHBOARDS BEFORE REPAIRING THE PASSENGER SIDE AIR BAG INFLATOR. THE MANUFACTURER WAS NOT CONTACTED. IN ADDITION, THE CONTACT STATED THAT THE FUEL TANK NOZZLE CONTINUED TO CLICK OFF WHEN THE FUEL TANK WAS HALF FULL. PER THE MANUFACTURER, THE CONTACT RECEIVED A WARRANTY LETTER FOR THE FAILURE AND A STICKER. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THERE THREE TECHNICAL SERVICE BULLETINS IN REFERENCE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012939August 5, 2017
SEATS
THE DRIVER'S SEAT SLIDES FORWARD WHEN BRAKING AND BACKWARD WHEN ACCELERATING. THE SEAT WILL ALSO ROCK BACK AND FORTH. THIS IS HAPPENS ALL THE TIME AND AT ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006278July 18, 2017
SEATS
DRIVING ON THE HIGHWAY LAST WEEK, I FELT THE NEED TO ADJUST MY SEAT A LITTLE BIT. I TRIED TO LIFT THE SEAT UP AND I HEAD A POP SOUND AND I IMMEDIATELY SUNK INTO THE SEAT AND UNABLE TO SEE THE HOOD OF THE CAR BUT THE DASH. I MANAGED TO FIND THE NEAREST EXIT AND REALIZED THE MOTOR TO LIFT THE SEAT WAS ONLY LIFTING ONE SIDE OF THE SEAT. I COULD LIFT IT WITH MY HAND BUT FALLS ON THE FLOOR WHEN I LET IT GO. LUCKY NO CAR WAS IN FRONT OR CLOSELY BEHIND ME. I TRIED TO GET IT FIXED AND I HAVE AN INVOICE FOR OVER $1000. THAT IS NOT FAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005237July 14, 2017
SUSPENSION
TYPICAL NISSAN FRONT AXLE FAILURE. APPARENTLY IT'S VERY COMMON. IT STARTED AS A SMALL NOISE AND NOW THE ENTIRE RIGHT SIDE OF MY FRONT AXLE IS DESTROYED. IT'S A VERY COMMON ISSUE WITH NISSAN AND INFINITI CARS WITH 4WD. SADLY THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004064July 10, 2017
STRUCTURE:BODY
TAKATA RECALL REPAIR WAS DONE ON 7/8/17 AT THE INFINITI DEALERS IN MARIETTA, GEORGIA. AS A RESULT MY DASHBOARD WAS DAMAGED ON THE PASSANGER SIDE NEAR THE THE BUNT ON THE DASHBOARD. THE DAMAGE WAS NOT THERE BEFORE THE WORK WAS DONE. I WAS SO UPSET ABOUT THIS! I WAS NOT INFORMED THAT DAMAGE WOULD OCCUR DUE TO THE REPAIRS THAT NEEDED TO BE DONE FOR THE AIRBAG REPLACEMENT. I HAD NO IDEA WHAT WOULD HAPPEN. GOT MY CAR AND A BOLT WAS LEFT LYING ON THE FLOOR. I DID MAKE THE SERVICE REPRESENTATIVE WELLS WALKER AND HE SAID THEY USED ANOTHER BOLT THEY COULDN'T FIND THAT ONE BUT IT WAS RIGHT ON THE PASSENGER SIDE FLOOR?! THE DASHBOARD HAD SOME CRACKS BUT NOTHING LIKE WHAT THE PIECED TOGETHER AND GAVE ME MY CAR BACK. THIS IS A DIRECT RESULT FROM REPLACING THE AIRBAG. WHY IS IT GOING YO COST ME?? I DID NOT BREAK MY DASHBOARD. HELP. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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