Infiniti G37 Complaints

538 consumer complaints on file.

#11019534August 25, 2017
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2011 INFINITI G37 CONVERTIBLE. WHILE ATTEMPTED TO CLOSE THE HARD TOP, THE TOP BECAME STUCK. THE VEHICLE WAS TAKEN TO NAPLETON INFINITI OF TALLAHASSEE (LOCATED AT 3355 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 297-1488) WHERE IT WAS DIAGNOSED THAT THE SHELF FRACTURED AND THE HARD TOP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE HARD TOP WAS PREVIOUSLY REPAIRED THREE TIMES BY THE PREVIOUS OWNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS SOLD AS IS. THE CONTACT WAS PROVIDED CASE NUMBER: 28153425. THE FAILURE MILEAGE WAS 85,873.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019234August 23, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE ANOTHER CAR HIT THE FRONT OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11019244August 23, 2017
VEHICLE SPEED CONTROL
AFTER THE CAR HAS BEEN DRIVEN FOR 20 MINUTES OR MORE, IT STARTS REVVING ON ITS OWN. IT HAPPENS MOSTLY WHEN I AM ENTERING MY GARAGE. I HAVE TO STOP, BACK UP, THEN GO FORWARD TO GET IN BECAUSE I HAVE A SIDE GARAGE. I HAVE TO KEEP MY FOOT ON THE BRAKE TO KEEP FROM SURGING FORWARD. I HAVE ALSO HAD THIS PROBLEM WHEN STOPPED AT A STOPLIGHT AND HAVE ALMOST HIT THE CAR IN FRONT OF ME BECAUSE IT SURGES FORWARD FORCEFULLY. IF I CUT IT OFF AND RE-START THE ENGINE, IT STOPS SURGING. I MENTIONED THIS TO MY DEALERSHIP AND HE SAID THAT IF IT IS NOT DOING IT WHEN I TAKE IT IN, THEN THEY PROBABLY CANT FIND OUT WHAT THE PROBLEM IS. THIS HAS BEEN AN ISSUE WITH MY INFINITY FOR ABOUT ONE YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016202August 18, 2017
UNKNOWN OR OTHER
2012 INFINITI G37 - WHEN IT RAINS WATER LEAKS FROM THE SUNROOF TO THE DRIVER AND PASSENGER SIDE. ENTIRE FLOOR MATS UNDER WATER. HAPPENS EACH TIME IT RAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014527August 10, 2017
AIR BAGS
TAKATA RECALL THE PASSANGER AIR BAG LIGHT IS ON WILL NOT DEPLOY AIRBAG. RECALLS WAS MADE BUT NOT FOR THE VIN OF THE INFINITI G37 COUPE 2008. I CALLED AND MADE AN APPOINTMENT WITH INFINITI AND THEY ARE STILL SAYING THEIR IS NO RECALL FOR THE COUPE MODEL ONLY THE SEDAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014024August 9, 2017
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2009 INFINITI G37. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE FRONT PASSENGER AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF MEMPHIS IN BARTLETT, TN WHERE IT WAS DIAGNOSED THAT THE AIR BAG SEAT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012444August 2, 2017
STRUCTURE:BODY, VEHICLE SPEED CONTROL
WHILE PULLING INTO A PARKING SPACE AND BRAKING GOING 1 OR 2 MPH THE CAR SURGED FORWARD WITH THE ENGINE REVVING LOUDLY, CAUSING THE CAR TO CRASH THROUGH A BRICK WALL AND INTO A RESTAURANT ENDING IN THE CAR BEING TOTALED WITH OVER $15,000 OF DAMAGE JUST TO THE CAR. THE CAR ONLY HAD 20,000 MILES. A QUICK GOOGLE SEARCH FOR "G37 SURGE WHILE BRAKING" RESULTS IN NUMEROUS DIFFERENT ACCOUNTS IN WHICH THIS HAS HAPPENED AS WELL AS ON THIS WEBSITE UNDER INFINITI G37.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11011162July 27, 2017
AIR BAGS, SEATS
AIRBAG WARNING LIGHT ARE BLINKING. DEALER SAYS SEAT SENSORS HAVE MALFUNCTIONED AND AIRBAGS WON'T DEPLOY CORRECTLY IN A WRECK. THEY WANT OVER 6500 DOLLARS TO REPAIR. THERE IS A NISSAN RECALL ON THESE PARTS IN OTHER MODELS AND THE FORUMS ARE FULL OF G37 OWNERS WITH THE SAME PROBLEM BUT SINE THIS MODEL IS NOT UNDER RECALL, WE HAVE TO PAY TO REPAIR. THIS MODEL NEEDS TO BE ADDED TO THE RECALL LIST. 71K MILES, 100 % GARAGE KEPT. NO REASON THIS SHOULD MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005013July 13, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DROVE AT A LOW SPEED IN A SHOPPING CENTER PARKING LOT. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A STORE WALL. THE CONTACT SUSTAINED INJURIES TO THE BACK, NOSE, RIBS, AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ...UPDATED 08/02/17 *BF UPDATED 10/20/2017*JS *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11003425July 6, 2017
AIR BAGS, UNKNOWN OR OTHER
THE AIRBAG LIGHT FLASHES RED ON THE DASH PANEL INDICATING THE PASSENGER AIRBAG IS NOT ON. IT ALSO SHOWS ON THE PANEL UNDER THE AIR CONDITIONER CONTROLS THAT THE PASSENGER AIR BAG IS OFF. THIS IS A SAFETY ISSUE AND IT IS DUE TO A FAULTY SAFETY RESTRAINT SYSTEM SENSOR THE IN THE PASSENGER BOTTOM SEAT. INFINITI HAS HAD RECALLS AND ISSUES WITH THIS SRS SYSTEM IN THE PASSENGER SEAT WHILE THEY DID NOT RECALL THE 2011 INFINITI G37. MY G37 HAS APPROXIMATELY 23,500 MILES AND THEY WANT OVER $5,000.00 TO REPLACE THE WHOLE SEAT BOTTOM. THIS IS A DEFECTIVE PRODUCT AND SOMEONE NEEDS TO BE HELD ACCOUNTABLE. TO TOP THINGS OFF, MY DASH IS MELTING AND I KNOW THEY HAD A CLASS ACTION LAWSUIT IN FLORIDA WITH NISSAN MELTING DASHBOARDS IN 2008. I GUESS THIS COULD ALSO BE A SAFETY ISSUE SINCE THE DASH IS STICKY AND HOT AND IF A CHILD WERE TO TOUCH IT THEY COULD POSSIBLY GET BURNED NOT TO MENTION THE MESS. INFINITI CONSUMER AFFAIRS SAID THEY WOULD NOT REMEDY EITHER ISSUE. WHAT A QUALITY PRODUCT......I WILL NEVER BUY ANOTHER NISSAN/INFINITI VEHICLE AND HAVE OWNED 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002979July 4, 2017
STRUCTURE:BODY
TAKATA RECALL: AFTER FINDING AN ODOR IN MY VEHICLE REGULARLY, I TOOK MY CAR TO THE DEALERSHIP IN HOPES OF FINDING THE ISSUE AND RESOLVING IT. I WAS INFORMED THAT I HAVE A LEAK IN MY CAR. THE SUNROOF HAS DRAIN TO TRANSPORT WATER TO THE OUTSIDE OF THE CAR. THERE IS A FIREWALL WITH CLIPS THAT ALLOW FOR THIS TO FUNCTION PROPERLY. THE FIREWALLS IN MY SUNROOF DRAIN HAVE FAILED CAUSING WATER TO SIT BENEATH THE CARPET OF MY CAR. THE CARPET IS SOAKED AS THE WATER HAS NO WHERE TO GO AND THE SMELL IS ALMOST UNBEARABLE. IN DOING RESEARCH AND CONSULTING WITH THE DEALERSHIP, I HAVE FOUND THAT THIS ISSUE IS NOT PREVENTABLE. THE MATERIAL SURROUNDING THE CLIPS IN MY FIREWALL HAVE WORN OUT. THE DEALERSHIP CAN REPLACE THE CLIPS AND PLACE ANOTHER SUBSTANCE ON IT TO PREVENT THE ISSUE FROM HAPPENING AGAIN. THE COST TO REPLACE THE SLIPS, CLEAN THE CARPET, AND DISINFECT WITH LABOR IS $1,200.00. THE LONGER THAT THE WATER SITS THERE, THE LONGER THE ODOR REMAINS AND THE HIGHER THE RISK OF CAUSING OTHER ISSUES AND HAVING MOLD IN THE VEHICLE. I HAVE BEEN DEALING WITH THE ODOR FOR ALMOST A MONTH NOW BUT I MOST RECENTLY WAS INFORMED OF THE SPECIFICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995567June 16, 2017
SEATS, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 INFINITI G37. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR FLICKERED AND THE FRONT PASSENGER SEAT AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (MOSSY NISSAN KEARNY MESA 8118 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111 (858) 201-6606) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE IN THE OCCUPANT CLASSIFICATION SYSTEM CONTROL UNIT AND IT NEEDED TO BE REPLACED ALONG WITH THE FRONT PASSENGER SEAT CUSHION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER AND DEALER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. ..UPDATED 07/13/17 *BF *JS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991911May 27, 2017
UNKNOWN OR OTHER
MY 09 INFINITY G37 DASHBOARD IS MELTING BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991826May 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 INFINITI G37 CONVERTIBLE. WHILE A PASSENGER WAS OCCUPYING THE FRONT PASSENGER SEAT, THE AIR BAG WARNING SENSOR TURNED OFF. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER (GASTONIA NISSAN LOCATED AT 2275 E FRANKLIN BLVD GASTONIA, NORTH CAROLINA, 28054) WHERE IT WAS DIAGNOSED THAT THE ORC SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS REFERRED TO AN INFINITI DEALER. THE CONTACT REACHED OUT TO INFINITI OF CHARLOTTE WHO STATED THAT THEY WOULD CALL BACK. THE DEALER CALLED BACK AND LEFT THE CONTACT A VOICEMAIL STATING THAT THE FAILURE WAS NOT INCLUDED IN THE RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE REPORTS OF THE FAILURE. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 26607927. THE FAILURE MILEAGE WAS APPROXIMATELY 80,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991690May 25, 2017
POWER TRAIN
I BOUGHT MY CAR USED WITH LESS THAN 53,000MI STILL UNDER MANUFACTURED WARRANTY AND I EVEN BOUGHT AN EXTENDED WARRANTY FROM CARMAX WHEN I BOUGHT THE CAR. I WAS DRIVING CAR AND WITHIN A WEEK I TOOK TO CARMAX CLUTCH WASN'T FEELING THE SAME WHEN SHIFTING (RETURN PRESSURE LOOSENED UP) THEY SAID CAR WAS FINE. JUST A LITTLE OVER A MONTH LATER I TOOK CAR TO INFINITI FOR SAME PROBLEM, THEY ALSO SAID THE CAR WAS FINE AND SHIFTING WAS NORMAL. YESTERDAY I WAS DRIVING HOME (A MONTH LATER EXACTLY AFTER INFINITY CHECKED IT OUT) MY CLUTCH PEDAL WENT ALL WAY TO FLOOR AND I COULDN'T SHIFT BARELY MADE IT HOME. I WOULD HAVE TO SAY THAT MY CLUTCH IS NOT FINE OR SHINING RIGHT AT ALL I HAVE HAD TO PAY 2XS ALREADY FOR DIAGNOSES AND I HAVEN'T HAD MY CAR MORE THAN 3MONTHS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984916May 11, 2017
AIR BAGS
MY 2009 INFINITI G37 CONVERTIBLE HAS DEVELOPED EXTENSIVE CRACKS OF THE DASH COVERING THE FRONTAL AIR BAGS. MY SAFETY CONCERN IS THAT THE DASH PART WOULD NOT RESPOND AS INTENDED BY DESIGNERS DURING AN AIRBAG DEPLOYMENT, AND CAUSE INJURY TO THE VEHICLE OCCUPANTS IN SPITE OF THE EXPECTED AIRBAG SAFETY FUNCTION. FOR INSTANCE, INJURY COULD BE CAUSED BY DASH SPLINTERS, DETACHING EASILY IN CORRESPONDENCE OF EXISTING CRACKS, BEING THROWN AT LARGE VELOCITY TOWARDS VEHICLE OCCUPANTS IN THE EVENT OF AIRBAG DEPLOYMENT. ONE CAN READILY IMAGINE HOW DANGEROUS THESE SPLINTERS WOULD BECOME, LIKE DARTS DELIVERED AT ULTRASONIC SPEEDS THEY COULD KILL OR PERMANENTLY INJURE PEOPLE. INFINITI ALREADY HAS A 10 YEAR UNLIMITED MILE WARRANTY FOR THE SEAT BELTS, ANOTHER SAFETY-RELATED FUNCTION OF A VEHICLE DESIGN. THEY SHOULD EXTEND SUCH A WARRANTY TO AIRBAGS, AS WELL AS ASSOCIATED EQUIPMENT THAT MAY OPERATE TIGHTLY, OR BE ALTERED BY DESIGN, IN CONJUNCTION WITH AN AIRBAG DEPLOYMENT. G37 DASH CRACKS ARE A WELL KNOWN DESIGN DEFECT OF G37 MODELS, A SIMPLE ONLINE SEARCH WILL SHOW THAT. THE LEAST INFINITI SHOULD DO IS TO MAKE SURE THAT SUCH A COSMETIC AND FUNCTIONAL DEFECT WOULD NOT ALSO CONSTITUTE A DANGEROUS SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983846May 6, 2017
AIR BAGS
THE FLASHING AIRBAG LIGHT ON THE DASH IS A CONSTANT EVENT. THIS AIRBAG LIGHT FLASHES INDICATING THAT THE PASSENGER AIRBAG IS OFF. THIS OCCURS ALL THE TIME, WHETHER THERE IS A PASSENGER IN THE FRONT SEAT OR NOT, AND REGARDLESS OF ANY PASSENGER WEIGHT OR HEIGHT. THE ONBOARD DIAGNOSTICS, BASED ON THE FLASHING PATTERN ON THE CONSOLE, INDICATE A PROBLEM WITH THE OCS (OCCUPANT CLASSIFICATION SYSTEM). BECAUSE OF THIS ISSUE, THE PASSENGER AIRBAG WILL NOT DEPLOY, CREATING A SIGNIFICANT PASSENGER SAFETY HAZARD. THE LIGHT FLASHES ALL OF THE TIME THE VEHICLES HAS THE POWER ON, STOPPED OR MOVING. NISSAN HAS ISSUED A RECALL FOR OVER A MILLION VEHICLES GLOBALLY FOR SIMILAR ISSUES. HOWEVER, MY VEHICLE ISN'T INCLUDED IN THIS RECALL, EVEN THOUGH THERE HAVE BEEN MULTIPLE RECALLS ON OLDER MODEL G35/G37 AND NEWER VEHICLES WITH THE EXACT SAME ISSUE. THEREFORE, MY 2009 INFINITI G37 SHOULD BE INCLUDED IN THIS RECALL AS WELL. I'M VERY CONCERNED ABOUT THIS, BECAUSE THIS IS A HUGE SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972126April 12, 2017
AIR BAGS
PASSENGER AIRBAG LIGHT CAME ON (APRIL 5, 2017)WHILE ON HIGHWAY. HAD DEALER DIAGNOSE AND THE RESULTS CAME OUT AS THE SENSOR HAS FAILED.THE WHOLE SEAT NEEDED TO BE REPLACED. COSTING OVER 6K USD, SENSOR CANT BE REPLACED BY ITSELF IS ABSURD. EXTENDED WARRANTY DID NOT COVER IT EITHER EVEN WITH PREMIER CARE FROM ALL STATE.I TRIED GETTING IT TAKEN CARE OF BECAUSE LIVES ARE AT STAKE BUT WHAT CAN YOU DO IF YOU CANT AFFORD TO FIX IT. IT COSTS A SEAT OR A DOWN PAYMENT TOWARDS A NEW CAR. THEY SHOULD ISSUE A RECALL FOR THIS. IVE SEEN ONLINE THAT IM NOT THE ONLY ONE WHOSE HAVING THIS ISSUE ESPECIALLY FROM NISSAN/INFINITI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970049April 3, 2017
POWER TRAIN
CLUTCH WOULD NOT GO BACK UP. CSC FAILED I GUESS IT'S A COMMON PROBLEM IN G37S AND 370Z THAT ARE MANUAL. HAPPENED IN THE MIDDLE OF TRAFFIC WORST TIME POSSIBLE DIDN'T KNOW WHAT TO DO SO I PUSHED MY CAR TO THE SIDE OF THE ROAD. NOT THE BEST IMAGE YOU WANT PEOPLE TO SEE WHEN YOUR DRIVING A INFINITI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969826March 31, 2017
UNKNOWN OR OTHER
CRACKED DASH. CAR IS LESS THEN 8 YEARS OLD & HAS LESS THEN 54,000 MILES ON IT. SEEMS TO BE A POOR QUALITY PROBLEM ON 08-09 INFINITY G37
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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