Infiniti G37 Complaints

538 consumer complaints on file.

#11163670December 27, 2018
AIR BAGS
AIRBAG SENSOR FAULTY IN PASSENGER SEAT. KNOWN ISSUE AMONG INFINITI OWNERS. INFINITI DEALERS STATING THAT SEAT MUST BE REPLACED, WHICH COSTS UPWARDS OF $5000. CAR ONLY HAS 32K MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163726December 27, 2018
AIR BAGS, SEATS
MY INFINITI HAS 100,000 MILES ON IT. NOTHING AT ALL HAPPENED TO CAUSE MY PROBLEM - NO ACCIDENT, NOTHING SPECIAL. IT JUST SUDDENLY, FOR NO APPARENT REASON, NOW HAS A FLASHING INDICATOR THAT REPRESENTS A PROBLEM WITH THE PASSENGER AIR BAG THAT WILL CAUSE IT TO FAIL MASSACHUSETTS STATE INSPECTION. I TOOK IT TO THE DEALERSHIP IN INFINITI OF NASHUA IN NH. I WAS TOLD THAT IT WAS A SENSOR PROBLEM, NOT A PROBLEM WITH THE AIRBAGS THEMSELVES. ALAS, THE SENSOR CAN ONLY BE FIXED MY REPLACING THE ENTIRE SEAT ASSEMBLY. I WAS ASSURED THAT THIS WAS VERY MINOR IN TERMS OF LABOR (MAYBE A COUPLE OF HOURS), BUT THAT IT WOULD REQUIRE ME TO PURCHASE AN EXTREMELY EXPENSIVE PART. THE DEALERSHIP QUOTED ME $10,000 FOR A CAR THAT IS NOW WORTH ABOUT $12,000. WHEN I DID NOT JUMP AT THIS OFFER, THEY CONTACTED ME THREE DAYS LATER TO SAY THAT INFINITI USA WAS OFFERING ME A DISCOUNT AND THEY WOULD REPLACE THE SENSOR (VIA THE WHOLE SEAT ASSEMBLY) FOR $7000. I HAVE SINCE GONE TO A REPUTABLE MECHANIC WHO SAID THAT THE PART COSTS ABOUT $6500. SO NOT ONLY WAS INFINITI OF NASHUA TRYING TO TAKE ADVANTAGE OF ME (PERHAPS BECAUSE I AM A WOMAN), INFINITI USA IS TRYING TO GET ME TO PAY $6500 FOR A FREAKING SENSOR. MY CAR IS GOING TO HAVE TO GO INTO THE TRASH HEAP. I SEE MANY OTHER PEOPLE DISCUSSING SIMILAR PROBLEMS. INFINITI SHOULD BE RESPONSIBLE FOR EITHER FIXING THE PROBLEM - IT IS A MASSIVE DESIGN FLAW THAT PUTS PASSENGER AT RISK AND MAKES THEIR VEHICLES WORTHLESS FAR BEFORE THEIR TIME. I WILL NEVER BUY ANOTHER INFINITI AGAIN AND WILL BADMOUTH THEM AT ANY OPPORTUNITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163203December 23, 2018
STRUCTURE:BODY
I OWN A 2010 INFINITI G 37 CONVERTIBLE, CURRENTLY WITH 46,000 MILES. ALWAYS GARAGED WHEN NOT BEING DRIVEN BOTH AT WORK AND HOME. ALL OF A SUDDEN THE DASHBOARD IS SOFT AND RANDOM CRACKS APPEARED AT TWO DIFFERENT LOCATIONS.RESEARCHED ONLINE, AND SUPPOSEDLY A LOT OF PEOPLE ARE COMPLAINING ABOUT CRACKING/MELTING DASHBOARDS BY INFINITI, ESPECIALLY WITH G37 MODELS. I WOULD APPRECIATE ANY ASSISTANCE SINCE INFINITI SEEMS TO BE HAVING QUALITY CONTROL ISSUES AND PEOPLE ALL AROUND THE US ARE FACING SIMILAR SITUATION WITH THEIR INFINITI CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161832December 16, 2018
STEERING
AMBER KEY LIGHT CAME ON THE VEHICLE'S DASHBOARD AFTER THE POWER LOCK WINDOW LIGHTS ON THE SIDE OF THE DOORS STARTED FLICKERING AND POWERING DOWN WHILE THE CAR WAS IN MOTION. THEN I PULLED OVER TO AN EMPTY PARKING LOT IN THE MIDDLE OF THE NIGHT TO CHECK THE FRONT HOOD OF THE CAR FOR ANY ELECTRICAL FIRE OR BURNING ODORS AND THEN I I WAS UNABLE TO START THE CAR WHEN I TURNED IT OFF AND GOT STRANDED. IT WAS HORRIFYING AND VERY UPSETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157261December 10, 2018
ENGINE
REAR GALLEY GASKET FAILURE, VEHICLE IS OUT OF WARRANTY, BUT ONLY HAS 56K MILES ON THE ENGINE. IS DAILY DRIVEN AND NOT USED FOR ANY DRIVING OUTSIDE OF THE DAY TO DAY ROUTINE. CONTACTED THE DEALERSHIP AND WHILE THEY SEE THESE GASKET FAILURES OFTEN THEY WERE UNABLE TO DO ANY TYPE OF WORK ON THE VEHICLE DUE TO IT BEING OUTSIDE OF THE WARRANTY. THE FIX WILL BE TO REPLACE THE GASKET WHICH WILL BE A 4,000$ REPAIR, ON A CAR THAT IS ONLY 9 YEARS OLD AND HAS LOW MILES. THIS FAILURE OCCURRED WHILE MY WIFE WAS DRIVING AND INSTANTLY THREW THE CAR INTO LIMP MODE, BECAUSE OF THE LOWERED OIL PRESSURE READING, WHICH RESULTED IN A CAR UNABLE TO CONTINUE HIGHWAY SPEEDS AND WITHOUT KNOWLEDGE OF WHAT LIMP MODE WAS AND WHAT WAS OCCURRING THIS COULD BE A VERY DANGEROUS SITUATION THAT APPEARS TO BE A COMMON FAILURE IN THE VQ37VHR ENGINE. I WAS SURPRISED THIS ISN'T ALREADY A RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156988December 8, 2018
AIR BAGS
THE AIRBAG LIGHT FLASHES RED ON THE DASH PANEL INDICATING THE PASSENGER AIRBAG IS NOT ON. IT ALSO SHOWS ON THE PANEL UNDER THE AIR CONDITIONER CONTROLS THAT THE PASSENGER AIR BAG IS OFF. THIS IS A SAFETY ISSUE AND IT IS DUE TO A FAULTY SAFETY RESTRAINT SYSTEM SENSOR THE IN THE PASSENGER BOTTOM SEAT. INFINITI HAS HAD RECALLS AND ISSUES WITH THIS SRS SYSTEM IN THE PASSENGER SEAT WHILE THEY DID NOT RECALL THE 20109 INFINITI G37. MY G37 HAS APPROXIMATELY 50,500 MILES AND THEY WANT OVER $6,700. 00 TO REPLACE THE WHOLE DRIVER'S SEAT. THIS IS A DEFECTIVE PRODUCT AND SOMEONE NEEDS TO BE HELD ACCOUNTABLE. TO TURN OFF THE BLINKING LIGHT REQUIRES THE AIRBAG SYSTEM TO BE DISABLED. THIS PRESENTS A SERIOUS SAFETY ISSUE SINCE I AM NOW DRIVING A VEHICLE WITHOUT ANY AIRBAG PROTECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156416December 5, 2018
VISIBILITY/WIPER
MY GARAGE KEPT 2008 G37S HAS A DASH THAT HAS INCREASINGLY BECOME SHINIER TO THE POINT THAT IT HAS BECOME DANGEROUS TO DRIVE DURING THE DAY WHEN THE SUN IS OUT. IT IS SO REFLECTIVE THAT IT CAUSES A TREMENDOUS GLARE ON MY WINDSHIELD. THIS SEEMED TO HAPPEN PROGRESSIVELY OVER THE LAST FEW YEARS BECAUSE WHEN I BOUGHT THE CAR 6 YEARS AGO IT WAS NOT AN ISSUE. THE DASH ITSELF IS IN ONE PIECE WITH NO CRACKS BUT IT IS TACKY LIKE UNCURED RUBBER. IF YOU PUT A FINGERNAIL IN IT LIGHTLY, THAT MARK IS NOW THERE TO STAY. THIS MAKES IT IMPOSSIBLE TO CLEAN OR WIPE DOWN THE DASH DUE TO RUNNING THE FINISH. IT ALSO MAKES THE INSIDE OF THE WINDSHIELD HAZY DUE TO WHAT I HAVE TO ASSUME IS OFF GASSING OF SOME SORT. THE BLINDING GLARE THIS DASH CREATES ON MY WINDSHIELD HAS NEARLY CAUSED ME TO CRASH ON MORE THAN ONE OCCASION AND HAS GOT ME WANTING TO SELL THE CAR BUT I DON'T WANT TO PASS THE PROBLEM ON TO ANYONE ELSE. I PAID 28,000 FOR THE CAR 6 YEARS AGO AND IT WAS A 48,000 CAR NEW WITH EVERY OPTION POSSIBLE. THE INFINITY DEALERSHIP IN WICHITA KS WAS OF NO HELP EVEN THOUGH THEY ADMITTED THERE WERE PROBLEMS WITH G37'S AND MANY OTHER NISSANS AND INFINITY OF THIS ERA ( MID 2000'S) WHERE THE METERIAL THE DASH PAD IS MADE FROM STARTS TO BREAK DOWN JUST OUTSIDE THE FACTORY WARRANTY. IT'S ONLY A MATTER OF TIME THESE SHINY TACKY DASHES START CAUSING COLLISIONS DUE TO BLINDING GLARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154136November 27, 2018
UNKNOWN OR OTHER
THE DASH IN MY CAR IS CRACKING ALL OVER AND FALLING APART. IF YOU LOOK IT UP ONLINE IT'S VERY COMMON AND SHOULD BE A RECALL WITH AS MANY PEOPLE HAVING THE SAME PROBLEM. WHAT IF THE AIRBAGS DEPLOYED AND PIECES OF THE DASH FLEW EVERYWHERE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152291November 18, 2018
AIR BAGS
TAKATA RECALL: INFINITI RECALLED AN ENTIRE LINE OF CARS WITH FAULTY AIR BAGS/SEAT SENSORS, BUT DID NOT COVER ALL CARS. I HAVE A 2011 INFINITI G37X WITH ONLY 50K MILES THAT I AM BEING CHARGED 7K TO REPLACE A SEAT CUSHION THAT HAS A FAILED SENSOR. THIS PROBLEM IS WIDELY KNOWN IN A SIGNIFICANT NUMBER OF INFINITIS, YET THE MANUFACTURER WILL NOT REPAIR OBVIOULY FAULTY PARTS THAT WERE INSTALLED. THIS PRESENTS A MASSIVE SAFTEY ISSUE IF I CANNOT AFFORD A REPAIR THAT I SHOULD NEVER HAVE TO MAKE. NAME ANOTHER CAR OF ANY MAKE/MODEL THAT HAS SEAT CUSIONS FAIL. IT IS DISGUSTING THAT INFINITI WILL NOT CORRECT THEIR ERROR, AND WORSE THAT A GOVERNMENT AGENCY THAT IS AWARE OF THE PROBLEM DOESNT SUPPORT BUYERS WHO ARE OBVIOUSLY BEING TAKEN ADVANTAGE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151801November 15, 2018
AIR BAGS
AIR BAG LIGHT FLASHING. I RESET AND IT CAME BACK. THIS ISSUE HAS BEEN REPORTED BY MANY PEOPLE. THIS IS SAFETY HAZARD AND NEED TO BE FIXED BY NISSAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150814November 11, 2018
UNKNOWN OR OTHER
THE INSIDE GETS COMPLETELY WET WHEN IT RAINS. WATER LEAKS DOWN ON THE PASSENGER AND DRIVER SIDE. THIS HAPPENS WHEN THE CAR IS IN MOTION AND WHEN IT'S NOT IN MOTION. THE RUGS GET SOAKED EVERYTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150019November 7, 2018
AIR BAGS
TAKATA RECALL MY CAR BATTERY DIED TO I HAD TO CHARGE IT UP AND AS SOON AS I GOT IT TOO START THE AIRBAG SENSOR LIGHT CAME ON FOR THE FRONT PASSENGER SEAT. AFTER MULTIPLE ATTEMPTS TO RESTART IT, STILL FAILED AND ONCE SOMEONE SIT ON THE SEAT IT COME RIGHT BACK ON IF NOT ANYONE ON THE SEAT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145138November 3, 2018
AIR BAGS
THE AIRBAG WARNING LIGHT IS BLINKING IN THE DASHBOARD AND THE PASSENGER AIRBAG IS REGISTERING AS OFF EVEN WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT. INFINITI IDENTIFIED THE ISSUES AS A FAULTY SENSOR IN THE PASSENGER SEAT AND IS CHARGING UPWARDS OF $7,000 FOR A REPAIR FOR SOMETHING THAT IS A PURE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143443October 27, 2018
AIR BAGS, VISIBILITY/WIPER
TAKATA RECALL SAME PROBLEM AS OTHER HAVE STATED AIRBAG LIGHT, DUE TO PASSENGER SEAT SENSORS. ALSO MELTING DASHBOARD, THAT CAUSES GLARE TO VISIBILITY AND A SAFETY HAZARD IF THE AIRBAGS DID WORK. UNFORTUNATELY, THE AIRBAGS HAVE BEEN DISABLED DUE TO THE SENSOR. BOTH THE DASHBOARD AND AIRBAG SENSORS HAVE BEEN RECALLED IN OTHER NISSAN AND INFINITI MODELS BUT NOT THIS MODEL. PRETTY MUCH ALL THE SAME PARTS FOR THE THE DASH AND AIRBAGS BUT THIS MODEL HAS BEEN EXCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142931October 26, 2018
AIR BAGS
PASSENGER AIR BAG SENSOR RANDOMLY WILL ILLUMINATE (REFLECTING SYSTEM OFF) WHEN ADULT IS PRESENT IN SEAT. UNABLE TO LOCATE RECALL BUT HAVE HEARD THIS BEING AN ISSUE ON FORUMS WITH SAME MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141462October 19, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 INFINITI G37. WHILE DRIVING 5 MPH INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND, BUT SPONTANEOUSLY ACCELERATED INSTEAD. THE VEHICLE JUMPED THE CURB AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE CRASH SITE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11133637October 6, 2018
EXTERIOR LIGHTING
WELL WHEN I PURCHASED MY 2015 INFINITY ON04/21/18 ALL WAS WORKING FINE UNTIL A WEEK AFTER I HAD THE CAR MY DAY TIME RUNNING LIGHT ON MY DRIVER SIDE WENT OUT BUT I DO HAVE MY REGULAR RUNNING LIGHTS NOT UNDERSTANDING WHAT COULD HAVE TAKEN PLACE FOR THE LIGHT TO JUST GO OUT LIKE THAT I HAVEN'T SEEN ANOTHER INFINITY WITH THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133495October 5, 2018
AIR BAGS
AIRBAG LIGHT FLASHING. INFINITI DEALERSHIP ADVISED SENSOR NOT WORKING. QUOTED $9,700 TO REPAIR. CALLED INFINITI CONSUMER AFFAIRS, I TRIED TO TALK ABOUT THE SAFETY ISSUES. THEY JUST CONTINUED TO SAY "NOT UNDER WARRANTY AND NO FINANCIAL ASSISTANCE AVAILABLE FROM INFINITI ". INFINITI COULD CARE LESS ABOUT SAFETY. I ALSO HAD THE SAME MODEL A YEAR AGO EXCEPT 2011. MY 16 YEAR OLD WAS INVOLVED IN AN ACCIDENT IN THIS CAR. IT WAS TOTALED. AIRBAGS DID NOT DEPLOY. THANK GOODNESS HE WAS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133305October 4, 2018
AIR BAGS
NISSAN/INFINITI SAFETY ISSUE THE AIRBAG LIGHT IS BLINKING - SEWELL INFINITI MENTIONED THAT IT WAS THE OCCUPANT DETECTION SENSOR AND IT WOULD BE ROUGHLY 6000 TO FIX. THIS IS AN INSANE AMOUNT FOR A DEADLY ISSUE AS MY AIRBAGS WILL NOT DEPLOY IF I AM IN AN ACCIDENT. A GOOGLE SEARCH SHOWS A TREND OF THIS PROBLEM OCCURRING WITH THE G37, AND IT NEEDS TO BE A RECALL. NISSAN/INFINITI HAVE SEVERAL OTHER MODELS THAT HAVE BEEN RECALLED FOR THE EXACT SAME PROBLEM - THIS IS A DEFECT FROM THE MANUFACTURER THEY ARE TRYING TO SWEEP UNDER THE RUG ON A CAR WITH UNDER 60,000 MILES. I BOUGHT THE CAR WITH 36,000 MILES AND HAVE NOT HAD A SINGLE ISSUE UP UNTIL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131502September 25, 2018
AIR BAGS, STEERING
POWER STEERING PUMP AND PASSENGER AIRBAG MALFUNCTION. MANY INFINITI OWNER HAVE OR HAVE HAD THE SAME ISSUE. I THINK CUSTOMERS DON'T HAVE TO PAY FOR ANY REPAIRS IF THERE IS A BIG DEMAND ON THESE PROBLEMS. THESE TWO PROBLEMS HAPPEN WHEN MY FAMILY AND I WERE DRIVING ON THE HIGHWAY. I DON'T UNDERSTAND WHY THIS PROBLEM HASN'T BEEN CALLED AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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