Infiniti EX35 Complaints

79 consumer complaints on file.

#10553830November 26, 2013
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND ENGAGED INTO LIMP MODE. THE VEHICLE WAS RE-STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THAT LISTED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 12-30-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549239October 23, 2013
TIRES:SIDEWALL, TIRES
MY CAR HAS 4 MICHELIN LATITUDE TOUR HP TIRE SIZE P225/60R17 AND TIN CODE DOT EDXHN2WX4907. I HAD ONE TIRE REPLACED BECAUSE IT DEVELOPED AIR LOSS WITH TIME. MY INFINITY EX35 HAD THE LIGHT FOR TIRE PRESSURE LOSS ON . AFTER THIS INCIDENT WE RE-PRESSURIZED THE TIRE WITH THE CAR?S PLACARD SPECIFICATIONS. TWO (2) MONTHS LATER THE LIGHT FOR PRESSURE OF THE TIRE TURNED ON AGAIN. WE PRESSURIZED THE TIRE AGAIN. THEN AFTER A WEEK THE LIGHT TURNED ON AGAIN. WE PRESSURIZED THE TIRE AGAIN AND THEN THE NEXT DAY WE HAD A FLAT TIRE. I DECIDED TO TAKE IT TO THE DEALER AND HAD IT REPLACED FOR ANOTHER BRAND. AFTER THIS INCIDENT THE LIGHT OF THE PRESSURE MONITOR SYSTEM CAME ON AGAIN AFTER 2 WEEKS. BECAUSE OF THIS PROBLEM WE STRONGLY BELIEVE WE ARE HAVING THE SAME AIR LOSS PROBLEM WITH ONE OF THE OTHER 3 MICHELIN LATITUDE TOUR TIRES INSTALLED IN THE CAR. WE NOTICED 2 WEEKS AGO THAT THERE WAS A RECALL ON THE MICHELIN LATITUDE TOUR LINE THAT COVERS VARIOUS SIZES AND TIN CODES, HOWEVER, THE SIZE AND TIN CODE ON MY MICHELIN TIRES WERE NOT COVERED ON THE RECALL. THE NHTSA CAMPAIGN NUMBER IS 13T006000 FOR THIS RECALL. I STRONGLY BELIEVE THAT THE MANUFACTURER ?MICHELIN NORTH AMERICA? IS UNDER RECALL, AND THINK MORE SIZES OF THE SAME TIRE LINE ?LATITUDE TOUR? SHOULD BE INCLUDED IN THE TIRE RECALL AFTER REVIEWING SEVERAL COMPLAINS OF THE SAME TIRE BRAND AND MODEL. I STRONGLY BELIEVE MY TIRES ARE HAVING AND EXPERIENCING THE SAME AIR LOSS PROBLEM DUE TO SIDEWALL PERFORATION THAT THE MICHELIN RECALL REPORTED. WE THINK THE PROBLEM REACHES OUT TO OTHER SIZES OF THE SAME TYPE OF TIRE THAT WERE NOT COVERED UNDER THIS RECALL. PLEASE CONDUCT OR INITIATE AN INVESTIGATION TO WHETHER OR NO THE RECALL SHOULD BE EXPANDED TO OTHER TIRE SIZES OF THE SAME MICHELLIN LATITUDE TIRE LINE. THERE CAN BE POTENTIALLY OTHER TIRES OUT THERE WITH THE SAME PROBLEM AS PEOPLE HAS DESCRIBED ON OTHER COMMENTS FOR THE SAME LATITUDE TOUR MICHELIN TIRES. WE ALSO NOTICED THAT THERE ARE OTHER COMPLAINTS IN THIS WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509165April 22, 2013
AIR BAGS, ELECTRICAL SYSTEM
PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP AND FILED A COMPLAINT. RESULT WAS MY CAR NOT INCLUDED IN THE RECALL BUT THEY WOULD BE HALF THE REPAIR OR $1500 AND GIVE ME A DISCOUNT IF I BOUGHT A NEW INFINITI. I DON'T WANT A NEW INFINITI EVEN THOUGH I HAVE OWNED 5 AFTER THIS POOR SERVICE. I FEEL THIS IS A SERIOUS SAFETY ISSUE BUT I DON'T FEEL I SHOULD HAVE TO PAY FOR A REPAIR FOR A PROBLEM THAT HAS BEEN INVOLVED IN 2 RECALLS BUT SAYING EVEN THOUGH I HAVE THE SAME PROBLEM MY CAR ISN'T INVOLVED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498111February 14, 2013
SEATS
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DRIVER REAR SEAT CAUGHT FIRE WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT ALSO STATED THAT THE DRIVER REAR TIRE EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE MANUFACTURER INVESTIGATED AND CONCLUDED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE CONTACT'S INSURANCE COMPANY BELIEVES THAT THE FIRE INITIATED AT A DEFECTIVE WIRING HARNESS LOCATED IN THE MOTOR AREA. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10493828January 22, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. AFTER CONTINUALLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD AND THEN LUNGED IN REVERSE. THE VEHICLE THEN SUDDENLY AND RAPIDLY ACCELERATED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE REPAIR NECESSARY TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,874.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489483December 21, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE THE FUEL PUMP DID NOT SHUT OFF CAUSING GASOLINE TO OVERFLOW OUT OF THE TANK ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY NEVER HEARD OF ANYTHING LIKE THAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487482December 5, 2012
AIR BAGS
THE DASH BOARD AIRBAG WARNING LIGHT STARTED FLASHING. IT STAYED FLASHING FOR A FEW WEEKS, SO I TOOK IT TO AN INFINITI DEALERSHIP. THE DEALERSHIP TOLD ME THERE WAS SOME TYPE OF COMMUNICATION PROBLEM BETWEEN THE ACU AND OCS UNITS, LOCATED UNDER THE PASSENGER SEAT. THEY SAID THEY COULDN'T TELL ANY MORE THAN THAT, AND WOULD TRY REPLACING THE ACU FIRST (THIS COST ME OVER $1000). THEY THEN SAID IF THE FLASHING LIGHT CAME BACK, THE NEXT STEP WOULD COST ME OVER $3200 (REPLACING THE OCS, I GUESS). I THEN LOOKED ONLINE FOR OTHERS WITH THIS PROBLEM, AS THIS PART IS INSIDE THE CAR, AND WASN'T DAMAGED IN ANY WAY (I HAVE THE OLD PART, LOOKS IN PERFECT CONDITION), SO I WAS SUSPICIOUS THAT THIS WAS A MANUFACTURER'S DEFECT. TO MY SURPRISE, WHEN I SEARCHED FOR 2008 INFINITI EX35, I FOUND NOT ONE, BUT *THREE* RECALLS FOR PASSENGER SEAT ACU/OCS PROBLEMS! WHEN I ASKED THE DEALERSHIP WHY MY REPAIRS WEREN'T COVERED UNDER ONE OF THOSE RECALLS, THEY INSISTED THERE WERE *NO* RECALLS FOR MY VIN. THUS STARTED MY EDUCATION ABOUT "VIN SPECIFIC RECALLS". SO NATURALLY, I ASKED WHY MY VIN WASN'T INCLUDED IN ANY OF THESE RECALLS - THEY ANSWERED "WE DON'T KNOW." SO, I ASKED, "WHO KNOWS?" THEY THEN DIRECTED ME TO YOU (THE NHTSA), WHICH PUZZLED ME, AS I EXPECTED IT WAS NISSAN ITSELF WHICH DECIDES WHAT VIN'S ARE COVERED AND WHICH ARE NOT - THE NISSAN REPRESENTATIVES I SPOKE TO INSISTED THIS WASN'T THE CASE. SO, MY COMPLAINT IS: MY VIN SHOULD BE COVERED BY (ONE OF) THESE RECALLS. I FIND IT EXTREMELY UNLIKELY THAT MY ACU FAILED BECAUSE OF "WEAR AND TEAR". I BELIEVE THERE IS A COMMON PROBLEM(S) UNDERLYING THESE RECALLS, WHICH ALSO AFFECTED MY CAR. A MANUFACTURER'S PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473851September 4, 2012
AIR BAGS
THE 2008 INFINITI EX35 WAS STRUCK BY A CAR (HONDA ACCORD) GOING THROUGH A RED LIGHT. INITIAL CONTACT ON THE DRIVER SIDE OF THE CAR - ALL SIDE AIRBAGS DEPLOYED. THE INFINITI THEN HIT A BRICK COLUMN SUPPORTING A BUILDING WITH FULL FRONTAL IMPACT BETWEEN THE HEADLIGHTS. THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS A COMPLETE LOSS - $26,000. THE DRIVER SUFFERED A FRACTURED VERTEBRAE AND CONCUSSION AND MULTIPLE BRUISES. THIS COMPLAINT IS FOR THE FRONT AIRBAGS THAT DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10449737February 29, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2008 INFINITI EX-35. THE CONTACT STATED THAT THE REAR VIEW MIRRORS CREATED BLIND SPOTS. THE BLIND SPOTS CAUSED AN OBSTRUCTION AND THE CONTACT WAS UNABLE TO SEE AN ONCOMING VEHICLE AND CAUSED A CRASH. THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE SIDE VIEW MIRRORS WERE TOO LARGE AND PREVENTED HIM FROM SEEING TO THE RIGHT OR LEFT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10447290February 9, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 INFINTI EX35. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE POSITIONED VERY CLOSE TO ONE ANOTHER. THE CONTACT ALSO STATED THAT THE PEDALS WERE POSITIONED AT THE SAME HEIGHT LEVELS. THE CONTACT ATTEMPTED TO BRAKE ON SEVERAL OCCASIONS AND ACCIDENTALLY DEPRESSED THE ACCELERATOR PEDAL AS WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO REMEDIES FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441954December 31, 2011
ENGINE AND ENGINE COOLING
ENGINE FAILED DUE TO OIL PROBLEM WITHOUT ANY WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425823September 16, 2011
UNKNOWN OR OTHER
SIDE MIRRORS ARE HINDERING SIGHT - VERY LARGE BLIND SPOT ON EACH SIDE. I HAVE ALMOST HIT PEOPLE IN INTERSECTIONS. THE MIRRORS ARE TOO LARGE AND IT A VERY DANGEROUS DESIGN FLAW. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401074May 16, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED THAT WHEN HE SHIFTED INTO SPORTS MODE, THE VEHICLE STOPPED MOVING. THE FAILURE OCCURRED TWICE. HE HAD TO QUICKLY SHIFT BACK TO DRIVE IN ORDER TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE ALSO OCCURRED WHEN HE SHIFTED FROM PARK TO DRIVE. HE WAS FORCED TO SHIFT INTO PARK GEAR, TURN THE VEHICLE OFF AND TRY AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 12,700. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397212April 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:MANUAL TRANSMISSION
MY VEHICLE (INFINITI EX 35, 2010) STOPS REPEATEDLY WHILE IN DS MODE. I HAVE DOCUMENTED 11 INSTANCES WHEN THIS VEHICLE STOPPED INCLUDING TODAY. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP IN ALEXANDRIA VIRGINIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353675September 3, 2010
POWER TRAIN
I AM HAVING 'ACCELERATOR LAG'; MANY TIMES WHEN I TRY TO ACCELERATE THE CAR FROM A STOP, IT WILL MOVE VERY SLOW. THIS IS VERY DANGEROUS WHEN I AM PULLING OUT IN FAST TRAFFIC. I TRIED TO HAVE THIS REPAIRED AT MY DEALER, BUT THEY SAID THEY HAD NO FIX FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350255August 18, 2010
STEERING
LOST STEERING COMPLETELY. STEERING WHEEL WOULD ROTATE 360 DEGREES FREELY WITHOUT AFFECTING WHEELS. WHILE DRIVING DOWN ROAD AT APPROXIMATELY 40 MILES PER HOUR, BEGAN TO HAVE PLAY IN STEERING WHEEL. SLOWED DOWN WHILE PLAY WORSENED.. LOST STEERING AND STOPPED AT AN INTERSECTION. HAD NO STEERING WHATEVER; STEERING WHEEL WOULD FREE SPIN 360 DEGREES. VEHICLE TOWED TO DEALERSHIP. *TR.... UPDATED 08/05/14 *BF THE CONSUMER STATED THERE WASN'T ANY PHYSICAL INDICATION OF THE FAILURE BEFORE HAND. THE VEHICLE WAS REPAIRED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 08/18/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321604March 23, 2010
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, EQUIPMENT ADAPTIVE/MOBILITY
MY BRAND NEW EX35 INFINITY ADAPTIVE AND STANDARD CRUISE CONTROL ("ACC")CRASHED (QUIT WORKING) ON ME 4X IN THE FIRST 2 MONTHS I OWNED THE CAR. IN ADDITION DURING THAT PERIOD WHEN THE ADAPTIVE CRUISE CONTROL WORKED, IT DID NOT WORK FULLY OR PROPERLY. FINALLY, INFINITI DECLARED A RECALL FOR THE CRASHING ACC AND PURPORTEDLY "FIXED" IT ON 01/20/10. HOWEVER, AFTER THE "FIX" IT BECAME EVIDENT THAT A SAFETY WARNING FEATURE OF THE THAT CHIMES AND FLASHES WHEN ANOTHER CAR CUTS IN BETWEEN YOU AND THE CAR IN FRONT. THIS FEATURE EXISTED ON THE 2010 EX35 BEFORE THE "FIX", IS DESCRIBED IN THE EX35 MANUAL AND WORKED ON MY PREVIOUS CAR (A 2008 FX35) THAT HAD ACC. INFINITI'S RESPONSE IS THAT THIS FEATURE IS NO LONGER PART OF THE SYSTEM AND IF THE MANUAL STATES OTHERWISE, THEIR 2010 EX35 MANUAL IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301654January 20, 2010
VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAVE AN EX 35 INFINITY THAT HAS SMART CRUISE CONTROL. I HAD BEEN USING THE CRUISE CONTROL FOR THE PREVIOUS APPROX. 5 HRS WHILE I WAS DRIVING ON THE EXPRESSWAY COMING HOME FROM FL AT ABOUT 75MPH., THE CRUISE CONTROL SUDDENLY STOPPED WORKING AND STARTED FLASHING WITH LIMITED POWER GOING TO THE CAR.. THIS RESULTED IN A SUDDEN DECELERATION OF THE CAR AND I ALMOST WAS HIT BY THE CAR BEHIND ME. THIS HAPPENED 2 MORE TIMES-WITH ME AGAIN STARTING THE CRUISE CONTROL AND THE RESULTING DECELERATION. I DID NOT USE THE CRUISE CONTROL FOR THE REST OF THE TRIP. I HAD EXPERIENCED THE SAME PROBLEM A YEAR AGO. BOTH TIMES I TOOK THE CAR BACK TO THE INFINITY DEALER. THE 1ST TIME, I WAS TOLD THAT THE SENSOR WAS DIRTY AND THEY CLEANED IT-BUT REALLY DIDN'T FIND ANYTHING. THIS TIME I WAS TOLD THAT THEY DID NOTICE THAT THERE WAS A CRUISE CONTROL STOPPAGE IN THE ELECTRICAL DATA-BUT THAT AGAIN THE PROBLEM WAS THAT THE SENSOR WAS DIRTY. I HAD JUST HAD MY CAR WASHED AND FOUND THIS EXPLANATION STRANGE. THIS DIRTY SENSOR IS UNDER THE FRONT GRILL. IT CAN NOT BE CLEANED BY A CAR WASH-NOR IS THERE ANY WARNING THAT THE SENSOR IS DIRTY AND THAT THE CRUISE IS NOT WORKING PROPERLY. THIS "INTELLIGENT" CRUISE CONTROL ALSO SLOWS YOU DOWN SUDDENLY AT TIMES WHEN YOU ARE TRYING TO PASS ANOTHER CAR DUE TO THE SIDE SENSORS. I HAVE BEEN TOLD BY THE INFINITY DEALER THAT THERE IS NOTHING THAT CAN BE DONE. I HAVE NO IDEA IF THE CRUISE CONTROL, IS NOW WORKING PROPERTY. I AM VERY HESITANT TO TRY IT AGAIN FOR FEAR OF AN ACCIDENT. IT IS EXTREMELY SCARY TO BE GOING 75MPH AND SUDDENLY YOUR SPEED DROPS UNEXPECTEDLY. PLEASE TRY TO HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290697November 2, 2009
AIR BAGS:FRONTAL
I PURCHASED 2009 INFINITI EX 35 ONE MONTH AGO(SEPTEMBER 30, 2009). THERE IS A "PASSENGER SIDE AIRBAG OFF" LIGHT. ACCORDING TO INFINITI SERVICE CENTER NEARBY, IT IS DESIGNED TO DETECT CHILD OR SMALL ADULT WHO IS LESS THAN 100 POUNDS SEATING ON PASSENGER SIDE AND PREVENT PASSENGER SIDE AIRBAG FROM DEPLOYING IN ACCIDENT. THEY SAID FOR CHILDREN OR SMALL ADULT LESS THAN 100 POUNDS, IT IS BETTER TO HAVE NO AIRBAG ON CRASH BECAUSE IT WILL CAUSE MORE HARM THAN GOOD. HERE IS THE PROBLEM. MY WIFE IS 130 POUNDS, 5.80 FT TALL (NOT A SMALL ADULT OR CHILDREN SIZE). WHEN SHE SITS IN PASSENGER SIDE, THE PASSENGER SIDE AIRBAG OFF" LIGHT TURNS ON AND OFF AND ON AND OFF DURING A SINGLE TRIP. THE SERVICE MANAGER IS SAYING THAT BECAUSE SHE IS IN BORDER LINE OF WEIGHT LIMIT, IF SHE MOVES WHILE SEATING, IT CAN HAPPEN. MY WIFE AND I CLOSELY OBSERVED THE LIGHT AND THE LIGHT TURNS ON AND OFF EVEN THOUGH SHE IS SEATING STILL PERFECTLY(NOT MOVING AT ALL). THE SERVICE CENTER CHECKED THE SENSOR OF PASSENGER SIDE AIRBAG AND TOLD ME THAT IT IS WORKING PROPERLY. I RESEARCHED ONLINE AND FOUND SIMILAR PROBLEMS TO OTHER CUSTOMERS. ALSO THERE WAS 200,000 CARS RECALLED ON OCTOBER 2008 FOR 2008 INFINITI EX35 AND OTHER MODELS DUE TO SIMILAR PROBLEMS. I ASKED IF MY 2009 WAS IN RECALL BUT THEY SAID NO. I FOUND OUT THAT FOR 2010 INFINITI EX35 MODEL, THEY ADDED "PASSENGER AIR BAG ON/OFF SWITCH" BECAUSE OF CASES LIKE MINE. WHAT CAN I DO? IS IT POSSIBLE TO RETURN MY CAR BECAUSE IT'S BEEN ONLY ONE MONTH? OR EXCHANGE MY CAR TO 2010 MODEL? PLEASE LET ME KNOW WHAT I CAN DO. MY WIFE AND I ARE VERY CONCERNED WHEN WE ARE ON FREEWAY, DRIVING MORE THAN 65 MPH AND THE "PASSENGER SIDE AIRBAG OFF" LIGHT TURNS ON INDICATING THAT THE PASSENGER AIRBAG WILL NOT DEPLOY DURING CRASH. THANK YOU VERY MUCH FOR YOUR TIME AND SUPPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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