Hyundai Veracruz Complaints (2012)

65 consumer complaints on file.

#11755872August 10, 2026
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling, there was an abnormal grinding sound coming from the vehicle and the battery was draining quickly after being recharged. When inspecting the vehicle, the contact became aware that there was oil on the alternator. The check engine warning light was illuminated. The vehicle was taken to the dealer, and it was determined that the alternator needed to be replaced. The vehicle was not repaired because the dealer was charging for the replacement of the alternator even though the remedy stated that the alternator and valve cover gasket would be replaced if an oil leak was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 191,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729426April 6, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Bought car, it was a recall on the vehicle got it fixed then the ESC code came on, stops the car while driving & smoking from rear driver wheel, took to Hyundai was told I needed to get wheel speed sensor, CV axle & valve cover gasket replaced, got it done then it was the starter, radiator , got it fixed , then it started slowing down while driving putting the car in limp mode now I need a new engine .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627287November 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owned a 2012 Hyundai Veracruz. The contact stated while parked and unoccupied, the vehicle caught fire. The contact stated she was told by one of her neighbors who tried to extinguish the fire but could not stop the fire. The house was damaged due to the fire. No injuries were sustained. No medical attention was needed. The fire department was notified and extinguished the fire and the vehicle was currently under investigation. A fire department and police report was filed. The vehicle was towed to an unknown location. The vehicle was destroyed. The vehicle was not diagnosed or repaired. The contact was relating the failure to NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC) however the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11608339August 13, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591707May 31, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle then stalled. The vehicle was pushed back to the residence. The contact stated that an independent mechanic diagnosed the vehicle and determined that there was an oil leak around the alternator which caused the alternator failure. The dealer was made aware of the failure and informed the contact that the earliest appointment to repair the vehicle was July 2, 2024. The manufacturer was made aware of the failure and confirmed the estimated date for the repair. The failure mileage was approximately 239,382. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590375May 23, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact owns a 2012 Hyundai Veracruz. The contact stated that after picking up the vehicle from the dealer, the contact became aware that the battery warning light was illuminated. The contact stated that the battery warning light disappeared when the A/C was turned on. The local dealer where the vehicle was serviced under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was contacted, and stated that the failure was not related to the repair recall. The contact stated the technician cleaned the engine and the insulation on the cables fractured due to age and brittleness. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586452May 1, 2024
AIR BAGS
Dashboard is literally disintegrating into many small pieces. The area over the passenger airbag will come at the passenger as plastic shrapnel. It will also probably affect the force the bag has when inflated. This issue is from using substandard materials.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575801March 6, 2024
ENGINE
I own 2012 Hyundai Veracruz, I called Conceilli Hyundai Service repair service to make an appointment for my hyundai recall for oil leaking on alternator, the closest dealer to my location Conshohocken Conceilli Hyundai which I have called several times over the past month to get repaired. "Rick" the service manager said they are not taking any "recall repairs". I asked for a future appointment and he told me I can find another dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564125January 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562354December 28, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2012 Hyundai Veracruz. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was no sound of the starter motor. The contact stated there was no warning light illuminated. The contact had the vehicle towed to the residence. The contact called an independent mechanic who diagnosed that the starter motor needed to be replaced. The vehicle would not restart, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 151,428.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562422December 28, 2023
ELECTRICAL SYSTEM
The contact owns a 2012 Hyundai Veracruz. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) over a year ago. The contact stated that once the recall was completed, the vehicle experienced failures with the main battery. The contact stated that the battery needed to be jumpstarted on several occasions. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic advised the contact that the alternator and ignition systems were functional. The contact stated no warning light was illuminated. The contact stated that the battery had been replaced more than five times however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558585December 5, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557779November 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522917May 19, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at approximately 50 MPH, the vehicle lost motive power and stalled. The contact was informed that the vehicle was not holding a charge. Additionally, the vehicle failed to start. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously repaired in August 2023 at the same local dealer under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498223December 20, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) and the vehicle was taken to the dealer where it was diagnosed that there was an engine oil leak; however, the parts for recall repair were not yet available. Additionally, the contact stated that the dealer failed to install a relay kit as a temporary repair. The contact stated that the parts had not been available for six months. The contact stated that the vehicle failed to start immediately however, he was able to restart the vehicle on the second attempt. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was no longer included in the recall. A case was opened. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493419November 14, 2022
ELECTRICAL SYSTEM
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and took the vehicle to the dealer for the recall repair. Upon return of the vehicle, the contact was unable to start the vehicle. The contact was informed that the vehicle had sat for a while and the battery was drained and needed to be recharged. After the recall repair, the vehicle operated as needed for one day and would fail to restart the following day. The contact had the battery replaced; however, the failure persisted. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was 119,294.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487675October 3, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving approximately 50 MPH, the vehicle slowed down and several unknown warning lights illuminated. The contact stated that he slowly drove to an independent mechanic and the vehicle was diagnosed with a faulty alternator that was covered with oil residue. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) at Ray Skillman Southside Hyundai. The contact stated that prior to the failure, a "Charging System" warning was displayed and the vehicle was taken to the dealer Ray Skillman Avon Hyundai (8775 E US Hwy 36, Avon, IN 46123) where the failure cause was diagnosed as a faulty battery. The contact stated that the vehicle was taken to the local Auto Zone where he purchased a battery and had it replaced. The vehicle was towed to Ray Skillman Avon Hyundai who stated that the vehicle could not be repaired under a recall again but they would submit paperwork to the manufacturer for a good will repair. The contact stated that he was informed by the dealer that the manufacturer declined to provide the repair because the vehicle was out of warranty. The manufacturer was notified of the failure by email as the contact was awaiting a response. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484009September 12, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the check engine warning light was illuminated. The failure mileage was approximately 180,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480861August 23, 2022
STRUCTURE:BODY
It started with the back seat interior locks sticking. It has now turned into the back seat interior handle broken off. The other side is barely hanging on. My children are the usual passengers in the back seat and they are unable to open the doors to get out of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458602March 28, 2022
UNKNOWN OR OTHER
2012 HYUNDAI VERA CRUZ. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-705. THE CONSUMER STATED THE DEALER HAD SCHEDULED AN APPOINTMENT TO HAVE THE RECALL REPAIR COMPLETE BUT, DID NOT HONOR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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