Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11610579August 23, 2024
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
In May 2024 my Hyundai Tucson died in a middle of an intersection with no warning. Worse than that is Hyundai motor USA informed me that the car was on a recall list for an engine failure issue that was apart of class action suit . Ans further told me that that were obligated to have the highway transportation safety dept notified first consider cause of the issue. They told an inspector from your department was required to inspect vehicle before repairs could be started and or returned fo me. That has not happened and they are using your office as the reason for delay on my vehicle. They have systematically m supplied the same answer to my case with no resolution. I have done everything I can as a consumer to handle my case and believed that they were going through the correct process but the dealer has informed me their own manufacturer and corporate is not following guidelines and handling recalls. This is soo dangerous as this vehicle was Already on a list for recall repair and they did NOT inform me the customer when it was brought in for repairs before this incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11610584August 23, 2024
ENGINE
I was driving 45mph on a major road when, the vehicle with out warning lost power, I heard rattling, lost power. I turned it back on by the power button, drove into gas station where the check engine light flashed, oil light flickered and didn't turn back on. Car was rattling, turned it off. Got out, checked engine under hood and components. Dip stick had oil. Car had no signs of anything else. Vehicle would not start, called tow. Waited 5 hours for tow. Did not hear back from Hyundai dealership in a month. Submitted all articles of maintenance. Going on two months and was told to resubmit. Three months prior, engine over heated due to original hose component coupler piece melting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609884August 21, 2024
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle was not accelerating beyond 40 MPH. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that an engine knock sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was returned to the dealer who determined that the knock sensor needed to be replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609903August 21, 2024
FUEL/PROPULSION SYSTEM
(2) fuel injectors failed while driving on the highway. This is a know issue with Hyundai, but no recall has been issued. The warranty would have covered it up to 60k miles. My odometer was at 60,232.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609871August 21, 2024
UNKNOWN OR OTHER
Horn stopped working even the fuse is fine still horn not working . Not panic alarm sound either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609713August 20, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
On Tuesday August 6th 2024 car was put in the shop for an automatic DTC notification/check engine light. Our car is less than a year old with less than 10,000 miles on it. Our car was in the shop for a full 5 days and was given to us on the evening of Monday August 12th with assurances that it was safe to drive. While in the shop, our car grounding pump and numerous fuses were replaced. On Friday August 16th, we received a jarring "Check Hyundai system. Stop Safely." message while driving a short distance. We were given roughly 5-10 seconds before the car braked and stopped, causing us to almost be rear ended from the car behind us. This put not only me and my passenger's safety at risk, but the safety of the cars nearby us at that time, at risk. We shudder at the thought of what could have happened if we were traveling on a highway or congested roadway. There were no warning lamps or symptoms that would have suggested this would happen. We received a tow to the shop early morning of August 17th and to date, the car remains in the shop. We are confident that the car will not pass it's upcoming inspection and have requested that the service dealership perform an inspection before they attempt to give it back to us. I feel strongly that we are not safe driving this vehicle. Our local Hyundai service dealership employees have implied that they feel a recall of this car is forthcoming because they have begun to identify this issue in many cars. Given Hyundai's recent track record with recalls, I am extremely concerned for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609830August 20, 2024
ENGINE
- My engine seized while driving North on [XXX] from San Diego to CA. After having it towed to a shop I was informed it was completely out of oil which caused the engine to seize and would need to be replaced. My last oil change had taken place within about 6k miles and should not have been out of oil. Additionally no oil light, engine light, or any light on the dashboard was on to notify me something was wrong. - I was on a major CA highway in the far left lane when the engine seized and would no longer accelerate. I was incredibly lucky to make it across 4 lanes and that there was an off-ramp right there so I could get off the highway. This could have caused a massive pile-up accident. - The first shop it was towed to confirmed no oil and engine seizure. Hyundai has only acknowledged I need a new engine but won't confirm it was due to lack of oil, likely because they know there are massive oil consumption problems with this Theta II engine. - Hyundai has now had my vehicle for 2 months and is denying warranty coverage as I cannot produce 2 out of 9 years of oil change records. I have provided the other 7, which include records of the last 4 years of consistent oil changes. - There were no warning lamps, messages, or other symptoms of the problem before failure. There was no way I could have known anything was wrong or that this was going to happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609628August 20, 2024
VISIBILITY
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at approximately 75 MPH, the contact heard a loud noise, and the sunroof glass exploded. The vehicle was taken to the dealer where it was diagnosed but the dealer was unable to determine the cause of the sunroof glass shattering. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 36,126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609346August 19, 2024
ENGINE, UNKNOWN OR OTHER
My 2012 Tucson started dumping large amounts of oil. Would be ok not dumping then would start drastically using then stop again. Vehicle ran fine then it started doing this maybe 3 months into this approx a week ago it started making noises coming from the motor. It is doing as I was told the motors Hyunda has recalled already done yet it is not listed in that recall. From what I understand it is a fire hazard as well as a road safety hazard due to it possible stalling. I have has 2 mechanics tell me it's pertains to the recalled motors. To see if it's a issue I'm expected to pay the dealership to evaluate this issue which is unfair to me You can clearly hear and see the issue is there. Why is it I am having to miss work, delay bills, be without transportation for them to acknowledge this concern. Please tell me there is a alternate solution help anything?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609418August 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Hyundai Tucson. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the low oil and check engine warning lights were illuminated. The vehicle had been taken to an independent mechanic and the contact was informed that the engine oil had been totally consumed. The contact was made aware of coolant intrusion into the engine and that the pistons were misfiring. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and stated that the Extended Warranty on the vehicle did not cover excessive oil consumption. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609535August 19, 2024
ENGINE
The check engine light came on and then started flashing. It was 3 quarts low on oil and there were still 1,000 miles left before the next oil change. The oil has been changed regularly since we purchased the Tucson in December 2023. A mechanic looked at the vehicle today and said metal shavings were in the oil and the engine needed replacing. The 2019 Hyundai Tucson got good reviews and was considered a safe vehicle for teen drivers, but now I'm wishing we purchased something else for our kids to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609577August 19, 2024
FUEL/PROPULSION SYSTEM
My service advisor said that another fuel injector would probably go out but it wouldnt be covered under warranty until the car stalled. I am planning to move to Idaho from Texas for college so I spent $840 for new fuel injectors. The engine was pulsating and lost power multiple times. Definitely not what I was expecting to spend on a 2 year old car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609502August 19, 2024
ELECTRICAL SYSTEM
I was driving and came to a stop to make a right turn. I put on the turn signal and nothing happened. I drove to where I could pull over and I tried the flashers and they worked so I turned the car off. I then turn on the car and still no turn signals inside and outside. I drove to where I was going and we ate supper. When I came back about 1 1/2 hours, I turned on the car and tried the turn signals and there worked. It's been almost a week and it hasn't happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609412August 19, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Vehicle suddenly unable to accelerate. Engine shuddered & produced a burning smell until we could safely pull over. Towed to dealership where diagnostics showed faulty fuel injector & they replaced 1 GDI fuel injector per TSB 23-FL-002H-1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609192August 18, 2024
ELECTRICAL SYSTEM, ENGINE
I had my gps on and it completely stopped working sending me in circles and the voice directing completely stopped. Very dangerous it had me making U-turns at dangerous intersections. I stopped several times put address in again. This has happened several times and it is very dangerous. Also this address is a known gps address not some obscure destination ´ Next twice I have pushed the start button with my foot on the brake and the car would not start. Third try it started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609176August 18, 2024
UNKNOWN OR OTHER
All my audio stopped working in vehicle. Did a search on this and found out there is a TSB on this problem. The amp stopped working and it affects all safety features. It took me 3 weeks to get an appointment. I feel this is a safety hazard and they need a recall. It only affects certain vins it says and mine is one of them. I’ve read many complaints all they do to “fix” is unplug amp and plug back in. It works for awhile and then it happens again. So the way it’s being fixed is just a bandaid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608953August 16, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle lunged forward. The contact stated no warning light was illuminated. Additionally, the contact stated that when the vehicle was stopped, after depressing the accelerator pedal, the vehicle hesitated and then lunged forward. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System); however, the VIN was not included. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609040August 16, 2024
ENGINE
Check engine light came on after regular maintainer of car and a new timing belt was put on. Engine is making knocking noise and running not smooth at all. Car burns oils at a very high rate and is almost out of oil at 3,000 miles when I am told typical cars like this should last close to 5000 miles. Again I am getting regular maintenance and oil changes. Car had a little over 100,000 miles and 1 previous owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608973August 16, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Car shuts off without warning scare that be in an accident if the shuts off on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608698August 15, 2024
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle had suddenly decelerated and would not properly accelerate. Upon inspection, the contact discovered that the engine oil level was extremely low due to excessive oil consumption. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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