Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10585198April 28, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I TOOK MY CAR IN TO BE SERVICED ON 2-19-14 DUE TO THE ESC LIGHT ILLUMINATING ON MY DASHBOARD. I WAS TOLD I WOULD BE MINIMALLY CHARGED $107 FOR DIAGNOSTIC. DIAGNOSTIC CODES FOUND C1513 BRAKE SWITCH CIRCUIT ERROR. UPON FURTHER INSPECTION IT WAS NOTED THE BRAKE SWITCH IS NOT OPERATING DUE TO AN INTERNAL SHORT. REPLACED BRAKE SWITCH AND WAS CHARGED $159.54. THREE DAYS LATER THE ESC LIGHT WAS BACK ON. TOOK VEHICLE BACK TO DEALERSHIP ON 3-7-14. WAS TOLD THE BRAKE SWITCH WAS DEFECTIVE AND WAS REPLACED AT NO CHARGE, BUT TECHNICIAN RECOMMENDED REPLACING BOTH BRAKE LIGHT BULBS. THEY WERE REPLACED AND I WAS CHARGED $29.57. THE ESC LIGHT CAME BACK ON 4-9-14. TOOK THE VEHICLE BACK IN AGAIN ON 4-10-14. DIAGNOSTIC CODE C1513 FOUND THAT FUSE WAS BLOWN. REPLACED AT NO CHARGE. RECEIVED NOTIFICATION FROM DEALERSHIP ABOUT SAFETY RECALL ABOUT STOP LAMP SWITCH ON 4-22-14. WHEN I CALLED ON 4-28-14 I WAS TOLD IT WAS AN ERROR. NO RECALL. MY SWITCH HAD BEEN REPLACED IN 2009.TRIED TO EXPLAIN THAT I FOUND ON INTERNET ABOUT RECALL DATING BACK TO 4-1-13.WAS TOLD YOU CAN'T BELIEVE EVERYTHING ON THE INTERNET AND THERE IS NO RECALL FOR MY VEHICLE. I FEEL THAT I WAS CHARGED ALMOST $190 FOR SOMETHING THAT IS ON A CURRENT RECALL LIST. DEALERSHIP WILL NOT REFUND MY MONEY. DEALERSHIP IS ARROW HYUNDAI 10611 W ARTHUR AVE WEST ALLIS WI 53227. PHONE 414-292-1793. CAN YOU HELP ME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584367April 23, 2014
AIR BAGS, SEAT BELTS
MY DAUGHTER REAR-ENDED ANOTHER VEHICLE AT APPROXIMATELY 10 MPH THE AIRBAGS DID NOT DEPLOY AND THE SEATBELTS DID NOT LOCK. SHE HIT HER HEAD AND CHEST ON THE STEERING WHEEL. SHE NOW HAS SEVERE WHIPLASH AND BRUISING. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10583095April 16, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE DRIVER'S SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 07V197000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579589April 14, 2014
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING AND ALL OF A SUDDEN THE AIRBAG LIGHT CAME ON. AFTER I TURNED THE CAR OFF AND STARTED IT AGAIN THE LIGHT WAS OFF. STARTED DRIVING AGAIN AND THE LIGHT CAME ON AGAIN AND HASN'T WENT OFF THIS TIME. I LOOKED ON SAFECAR.GOV WEBSITE AND FOUND THE PROBLEM TO BE A RECALL ISSUE. I CALLED THE DEALER AND THEY SAID IT DIDN'T APPLY TO MY VEHICLE. WHY? I NEED THIS PROBLEM FIXED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577255April 3, 2014
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TODAY, MY 2012 TUCSON NEEDED A TIRE PUT BACK ON, AFTER USING A SPARE. ON ASPHALT, LEVEL GROUND, I USED THE JACK THAT CAME WITH MY VEHICLE ALIGNED AS DIRECTED, AND SLOWLY LIFTED THE CAR, DRIVER FRONT. THE SPARE TIRE CAME OFF EASILY, WITHOUT PROBLEMS. AS I ALIGNED THE TIRE TO PUT ON, THE JACK FAILED, TWISTING OUTWARDS AND COLLAPSING, TWISTING MY RIGHT WRIST BADLY. I HAD A JACK STAND UNDER THE CAR, OR I COULD HAVE BEEN SERIOUSLY HURT. HOWEVER, THE JACK STAND HAD BEEN ALIGNED FOR THE CAR WHEN THE JACK WAS LIFTING IT. BECAUSE THE JACK FAILED IT NO LONGER ALIGNED WITH THE LIFT POINT, AND PUSHED INTO THE SOFT FLOOR PLATE NEXT TO IT. THE FAILURE OF THIS JACK IS COMPLETELY HYUNDAI'S FAULT. I ALSO WORRY THAT OTHER PEOPLE COULD BE HURT BY THESE FAULTY JACKS. I HAVE SEEN OTHER REPORTS MADE ABOUT THIS SAME ISSUE, NOW THAT I HAVE DONE RESEARCH. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10574858March 26, 2014
AIR BAGS
THE RED AIRBAG LIGHT ON DASH TURNS ON AND OFF RANDOMLY WHILE DRIVING. THIS IS THE RED AIRBAG LIGHT...NOT THE PASSENGER AIRBAG LIGHT. WE HAVE HAD IT "FIXED" 3 TIMES AT THE DEALER, AND IT CONTINUES TO HAPPEN. WE HAVE HAD THE DRIVERS SEAT AIRBAG SENSOR REPLACED, PASSENGER SEAT CUSHION ASSY-FR SEAT REPLACED, AND CODES RESET. SPECIFICALLY GDS CODE B1490 AND PODS RESET. THE CODES WERE RESET MARCH 14, 2014 AND ON MARCH 22, 2014 THE RED AIRBAG LIGHT BEGAN TURNING ON AND OFF AGAIN. WE KNOW HYUNDAI HAS HAD AIRBAG PROBLEMS IN THE PAST. THAT IS WHY WE ARE REPORTING THIS COMPLAINT. HOPEFULLY THIS IS JUST A SINGLE INCIDENT, NOT A GIANT AIRBAG PROBLEM AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573800March 20, 2014
AIR BAGS, STRUCTURE:BODY
DRIVING IN A WINTER STORM AND HIT ICE AND THEN WENT THROUGH A WOODEN FENCE AND THE AIR BAGS DID NOT GO OFF. I HIT MY HEAD AND THE SEAT BELT LEFT A BRUISE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10568989March 13, 2014
AIR BAGS
AIRBAG LIGHT ON. DEALERSHIP WHERE PURCHASED, HYUNDAI INLAND EMPIRE, LOMA LINDA, CA, DIAGNOSED AND DETERMINED A WIRE WAS SEVERED IN LOOM ATTACHED TO PASSENGER SEATBELT THAT CONNECTS TO ASSEMBLY UNDER VEHICLE (PHOTOS AVAILABLE). THIS PART HAS NEVER BEEN TAMPERED AND UNAWARE THAT PART EXISTED UNTIL MECHANIC CHECKED AND ONLY DEALERSHIP WHERE VEHICLE HAS BEEN SERVICED. I ASKED FOR AN EXCEPTION TO WARRANTY AS THIS IS NOT A MOVING PART. THERE IS NO REPLACEMENT PART AND THE WHOLE ASSEMBLY HAS TO BE REPLACED FOR THOUSANDS OF DOLLARS. I DO NOT HAVE THAT KIND OF MONEY TO FIX A SAFETY ISSUE AS PART MUST BE DEFECTIVE IF WIRE SNAPPED. NO LONGER UNDER 60,000 MILE WARRANTY SO HYUNDAI WILL NOT TAKE RESPONSIBILITY AND DENIED PAYING FOR THIS. NOW MY AIRBAGS WILL NOT DEPLOY. THEY HAVE ADVISED THE LOOM WHERE WIRE SNAPPED MUST BE REMANUFACTURED IN KOREA. I CANNOT BELIEVE THAT IS THE CASE WHEN THESE VEHICLES ARE STILL BEING MADE. I NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567726March 6, 2014
TIRES
KUMHO SOLUS KL21 TIRES ARE A REAL SAFETY ISSUE.. TREAD MEASURES 8/32" AND THE TREAD IS SEPARATING. CAR SHAKES SO BAD AT 30 MPH YOU CAN NOT TALK TO THE PERSON SITTING NEXT TO YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566965March 4, 2014
ELECTRICAL SYSTEM
I BOUGHT THE 2007 HYUNDAI TUCSON A COUPLE OF WEEKS AGO. LAST WEEK THE ESC OFF LIGHT STARTED TO COME ON FROM TIME TO TIME. I NOTICED THAT THERE WAS A RECALL GOING ON THE TUCSONS BECAUSE OF A FAULTY STOP LAMP SWITCH WHICH CAN CAUSE THE ESC OFF LIGHT TO ILLUMINATE. I CONTACTED THE LOCAL HYUNDAI DEALER BUT THEY TOLD ME MY CAR WASN'T COVERED UNDER THE RECALL. IS THERE ANYTHING I CAN DO TO GET THEM TO REPLACE THE STOP LAMP SWITCH AS PART OF THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566909March 3, 2014
EXTERIOR LIGHTING, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
I BOUGHT MY 2006 HYUNDAI TUCSON WHEN IT WAS 1 YR OLD AND HAD 25,000 MILES ON IT. IT IS NOW MARCH 2014 AND THE CAR IS 7-8 YRS OLD AND ONLY HAS A TOTAL OF 55,000 MILES ON IT. IT HAS ONLY BEEN DRIVEN GENTLY AND IN GOOD DRIVING CONDITIONS AND RARELY A POTHOLE HAS IT HIT. I DON'T REMEMBER THE EXACT TIME THINGS STARTED, MAYBE A YEAR AFTER I BOUGHT IT, BUT I HAD PROBLEMS WITH MY ESC LIGHT COMING ON AND THE TMS COMING ON - THEY WOULD GO ON AND OFF RANDOMLY AND I EVENTUALLY GOT THEM FIXED - I THINK THOSE WERE UNDER WARRANTY, NOT SURE. BACK IN EARLY 2013 MY AIR BAG LIGHT CAME ON. THIS REALLY STRESSED ME OUT - FOUND MONEY TO BORROW. I TOOK IT IN AND ASKED IF THERE WAS A RECALL AND THEY TOLD ME IT HAD EXPIRED. I PAID $1700 TO HAVE THAT FIXED. I SEE RECALLS DON'T EXPIRE - DO I HAVE A CASE AGAINST THEM TO GET MY MONEY BACK? ALSO, NOW MY ESC LIGHT IS STARTING TO COME ON AGAIN. SOME TIMES 5 MINS OR SO AFTER STARTING THE CAR AND SOMETIME UPON TURNING ON THE HEADLIGHTS. I AM SO SICK AND TIRED OF ALL THESE ELECTRICAL PROBLEMS ON A VEHICLE THAT ONLY HAS 55,000 MILES ON IT. IT IS NOT CHEAP TO FIX REGARDLESS OF THE CARS AGE, THERE IS LITTLE MILES ON IT. DO I HAVE ANY RECOURSE WITH THESE ISSUES? I AM ON FIXED INCOME AND CANNOT PAY ANOTHER DIME TOWARDS FIXING THESE REPETITIVE WARNING198088 LIGHT ISSUES. THESE CARS ARE STEALING FROM US, WHAT SHOULD BE WORKING TO BEGIN WITH... THANKS - HOPE YOU HAVE GOOD NEWS FOR ME. ESPECIALLY ABOUT REFUNDING THE $1700. IF I HAVE TO PAY FOR THE ESC IT WON'T GET FIXED, IT WILL ONLY BREAK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568406February 27, 2014
AIR BAGS
AIR BAG UNIT IN STEERING WHEEL POP OUT FRONT WINDSHEILD GETS ICE ON THE INSIDE WHEN TEMPERATURE LESS THAN 32 DEGREES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563702February 10, 2014
VISIBILITY/WIPER
TL-THE CONTACT OWNS A 2006 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH. THE VEHICLE SUNROOF DISENGAGED FROM THE VEHICLE AND FLEW OFF. THE VEHICLE HAD NOT BEEN TAKEN TO AN DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560928January 22, 2014
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
I WAS HAVING MY CAR CLEANED AFTER A WEEK AT THE BEACH AND THE LITTLE PLASTIC CIRCLE THAT HOLD THE FLOOR MATS IN PLACE CAME OFF OF THE FLOOR MAT. NOW WHEN I DRIVE THE FLOOR MAT IS CONSTANTLY RIDING UP ONTO THE GAS PEDAL. I CALLED HYUNDAI AND THEY SAID THERE WAS NOTHING THEY COULD DO AND I'D HAVE TO PURCHASE A WHOLE NEW SET OF FLOOR MATS FOR OVER $100. THE CAR WAS JUST OVER A YEAR OLD AT THE TIME.... NOW I HAVE HAD TO TAKE THE FLOOR MAT OUT BECAUSE I AM AFRAID THE GAS PEDAL WILL GET STUCK OR THE FLOOR MAT WILL PREVENT ME FROM USING THE BRAKE PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560191January 16, 2014
STRUCTURE:BODY
CAR SEEMS TO HAVE A FRAME LEAK SOMEWHERE - MY VEHICLE CARPET STAYS WE (EVEN AFTER DRYING OUT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557890December 30, 2013
TIRES, TIRES:TREAD/BELT
FALKEN ZEIX912 TIRES PURCHASED IN 2010 PUT 30K MILES ON THEM AND THEY WERE BALD FALKEN HAS A 65K WARRANTY ON THE TIRES BUT HAS FINE PRINT THAT SAYS THE TIRES MUST BE ROTATED EVERY 5K AND VEHICLE PROFESSIONALLY ALIGNED SO TIRES PLUS WOULD NOT HONOR WARRANTY YET STILL SELLS THIS PRODUCT. THESE TIRES WERE NORMAL USED AND VERY EVENLY WORN TO BALD. I EXPECTED AT LEAST A PRO RATE OF 45% ON NEW TIRES. WARRANTY AND TIRES NOT WORTHY OF EITHER NAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556959December 22, 2013
POWER TRAIN
WHEN ENTERING AN ATTENDED AUTOMATIC CAR WASH, I PLACED THE CAR IN NEUTRAL, FOOT OFF THE BRAKE, AS INSTRUCTED BY ATTENDANT. THE CAR CONTINUED TO MOVE FORWARD, SLOWLY AND TAPPED THE CAR IN FRONT. THEY STOPPED THE CAR WASH AND SAID THE CAR HAD BEEN IN GEAR. HOWEVER, IT WAS IN NEUTRAL. WHEN THEY RESTARTED THE CAR WASH, MY CAR CONTINUED TO CREEP FORWARD, WITH MY HAVING TO TAP THE BRAKE REPEATEDLY TO MAINTAIN A SAFE DISTANCE FROM VEHICLE IN FRONT. LATER THAT DAY I CHECKED THIS ON A LEVEL SURFACE IN A PARKING LOT. WHEN THE CAR WAS PLACED IN NEUTRAL WITH THE ENGINE RUNNING, AND FOOT OFF THE BRAKE, IT WOULD CREEP FORWARD AT A SLOW WALK SPEED. WHEN IT WAS IN NEUTRAL WITH THE ENGINE TURNED OFF,AND FOOT OFF BRAKE, THE CAR WOULD NOT MOVE. IT APPEARS THAT THE TRANSMISSION IS ENGAGING TO SOME DEGREE EVEN WHEN IN NEUTRAL. THIS CONSTITUTES A HAZARD SINCE THE CAR MAY MOVE IN SITUATION LIKE A CAR WASH OR OTHER CIRCUMSTANCE WHERE IT IS PLACED IN NEUTRAL WITH BRAKE OFF AND ENGINE RUNNING. ON THE DAY AFTER THIS INCIDENT, I RECORDED A VIDEO DOCUMENTING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556785December 20, 2013
SERVICE BRAKES
THE VEHICLE WOULD NOT GO INTO PARK FROM DRIVE WHEN STOPPED TO PARK. I DROVE TO ANOTHER PARKING SPOT AND STILL WOULD NOT GO INTO PARK. THE CAR FINALLY SHUT DOWN. WHEN ATTEMPTING TO RESTART, WHICH UNABLE TO DO THE BRAKE PEDAL WAS FROZEN AND UNABLE TO PUSH DOWN. LUCKILY I WAS IN A PARKING LOT BECAUSE IF IT HAD STALLED ON THE HIGHWAY I COULD OF CREATED A ACCIDENT. THE CAR JUST FROZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556611December 19, 2013
AIR BAGS
MY 2012 HYUNDAI TUSCON WAS INVOLVED IN A SERIOUS ACCIDENT. MY DAUGHTER WAS THE DRIVER AND NO OTHER PASSENGERS IN THE VEHICLE. ALL AIRBAGS IN THE VEHICLE DEPLOYED AT IMPACT EXCEPT THE DRIVER'S AIRBAG? I SEE NUMEROUS HYUNDAI RECALLS AND AIRBAG ISSUES ON THE INTERNET, BUT NO MENTION OF THE TUSCON. MY DAUGHTER HAS SERIOUS INJURIES AS A RESULT OF THE AIRBAG FAILING TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556218December 16, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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