Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10725018July 6, 2015
ELECTRICAL SYSTEM, AIR BAGS, ELECTRICAL SYSTEM:WIRING
2007 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO AIR BAG WIRE HARNESS PROBLEMS. *SMD THE CONSUMER STATED WHEN THE AIR BAG ILLUMINATED, THE PROBLEM WAS DIAGNOSED AS A BAD PASSENGER SEAT BELT TENSIONER. THE SEAT BELT TENSIONER WAS REPLACED. HOWEVER, THE REPAIR SHOP WAS UNABLE TO CLEAR THE FAULT INDICATION. AT THEIR SUGGESTION, THE CONSUMER TO THE VEHICLE TO THE DEALER AS THEY WOULD HAVE THE EQUIPMENT TO CLEAR THE FAULT CODE. THE DEALER FOUND A BROKEN WIRE ON THE WIRE HARNESS CONNECTING TO THE SEAT BELT TENSIONER. THE CONSUMER WAS QUOTED A PRICE OF $ 2729.57 TO REPLACE THE HARNESS. THE CONSUMER REPAIRED THE BROKEN WIRE AND RECONNECTED THE WIRE HARNESS HIMSELF, AND THE AIR BAG LIGHT WENT OUT. *JB MA 10/2 UPDATED 10/08/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731846July 2, 2015
SEAT BELTS
DRIVING ON AN INTERSTATE THE "AIR BAG" LIGHT CAME ON. EVENTUALLY DIAGNOSED SRS CODE B1706 "PASSENGER BUCKLE PRETENSIONER RESISTANCE TOO HIGH" ADVISED AIR BAG MAY NOT DEPLOY PROPERLY OR AT ALL UNTIL REPAIRED. ON VACATION AT THE TIME, NOT CLOSE TO A DEALER. PASSENGER SEAT BELT SYSTEM WILL HAVE TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726626June 22, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
HYUNDAI PANORAMIC SUNROOF EXPLODED FATHER'S DAY 2015, WE WERE TRAVELING WESTBOUND ON HWY 70 FROM LITTLE ROCK TO HOT SPRINGS AR AROUND 10:45 AM. IT WAS NOT EXCESSIVELY HOT, AND IT WAS A BIT OVERCAST. THERE WAS NO NOISE ALERTING US TO THE IMPENDING EXPLOSION. AND THAT EXPLOSION SOUNDED JUST LIKE A GUNSHOT AT VERY CLOSE RANGE. THANKFULLY, WE HAD THE SHADE CLOSED WHEN THE FORWARD PORTION OF THE SUNROOF LITERALLY BLEW UP, SENDING A THOUSAND GLASS SHARDS THRU THE AIR, ONTO THE SHADE, AND BOUNDING OFF THE TOP AND REAR OF THE CAR...WE WERE ABLE TO PULL OVER AND REMOVE MUCH OF THE GLASS SHARDS, BUT THE GLASS STILL CLINGING TO THE FRAME OF THE SUNROOF WAS CURVED UPWARD, LIKE TO HAD LITERALLY BLOWN "UP"....I WENT ONLINE AND SAW MANY PICTURES AND STORIES OF THIS SAME THING HAPPENING TO OTHERS, THROUGHOUT THE COUNTRY. THE SAFETY RAMIFICATIONS SEEM MORE THAN ENOUGH TO WARRANT SOME SORT OF INVESTIGATION AND ACTION BY THE HYUNDAI COMPANY.....UPDATED 08/24/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726198June 19, 2015
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. WHILE DRIVING 45 MPH, THE CONTACT WAS PULLED OVER BECAUSE THE REAR BRAKE LIGHTS FAILED. THE CONTACT HAD NOT DRIVEN THE VEHICLE SINCE DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725905June 18, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, A PIECE OF METAL FROM ROAD WORK PUNCTURED THE TIRE. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER THREE TIMES. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT EXPERIENCED A HEAD INJURY, A BLACK EYE, MUSCLE DAMAGE, AND BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10725938June 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED THAT THE OIL PAN WAS RUSTED, WHICH CAUSED THE OIL TO GO THROUGH THE METAL. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,546. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725053June 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE PARKED, THE TRANSMISSION GEAR SELECTOR DID NOT MATCH THE INDICATED GEAR. THE CONTACT STATED THAT AFTER REMOVING THE KEY FROM THE IGNITION SWITCH, THE VEHICLE MOVED IN AN UNINTENDED DIRECTION. THE CONTACT STATED THAT IN ORDER TO START THE VEHICLE, THE BRAKE WOULD HAVE TO BE DEPRESSED WHILE WIGGLING THE GEAR. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MANUEL LEVER POSITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717335May 19, 2015
STEERING
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. WHILE DRIVING AT VARIOUS SPEEDS,THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWERING STEERING FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716713May 15, 2015
ELECTRONIC STABILITY CONTROL (ESC)
NHTSA CAMPAIGN NUMBER: 09V122000 (APRIL 15, 2009) ESC MALFUNCTION LIGHT AGAIN RANDOMLY ILLUMINATES. MY VEHICLE WAS FIXED BACK IN 2009 AFTER RECEIVING THE REFERENCED RECALL NOTICE. HOWEVER THE SAME PROBLEM HAS REAPPEARED. I CONTACTED HYUNDAI ABOUT THE PROBLEM AND THEY REFUSE TO DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715379May 8, 2015
VEHICLE SPEED CONTROL
WHILE ACCELERATING, THE PEDAL FRACTURED AND FELL OFF. THE CAR DECELERATED TO IDLE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715071May 7, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
HELLO, I PURCHASED A 2012 HYUNDAI TUSCON, 2WD, AND HAD A TERRIBLE TIME IN THIS VEHICLE DURING SNOWY/WET WEATHER. I LIVE IN SILVER SPRING, MD, AND WAS DRIVING THE VEHICLE IN SNOW ON FEBRUARY 21, 2015. THE VEHICLE SKIDDED, THE TIRES SPUN, AND THE CAR GOT STUCK SEVERAL TIMES. ALSO, THE ESC (ELECTRONIC STABILITY CONTROL) HAD TO BE MANUALLY DISABLED IN ORDER TO KEEP FROM BEING REAR ENDED, AS THIS FUNCTIONS MORE LIKE A BRAKE--THAN A FEATURE TO DESIGNED TO MAINTAIN CONTROL OF THE CAR. I'M ORIGINALLY FROM CHICAGO, IL, AND AM QUITE USED TO DRIVING VEHICLES IN SNOWY CONDITIONS. THIS WAS A MOST UNUSUAL AND SCARY EXPERIENCE WITH THE TUSCON. I DID AN INTERNET SEARCH AND CAME ACROSS SEVERAL COMPLAINTS, LABELING THE STOCK TIRES ON THE TUSCON AS 'HAZARDOUS' IN SNOWY/WET CONDITIONS. APPARENTLY, OTHER DRIVERS HAVE NOTICED THESE TIRES LOSE ALL TRACTION DURING SNOWY/WET WEATHER. I'M NOT SURE IF OTHER FACTORS BESIDE THE TIRES IMPACTED THE CAR'S SCARY PERFORMANCE DURING WET/SNOWY CONDITIONS. I DID CONTACT HYUNDAI, AND THEY ASKED ME TO HAVE THE CAR INSPECTED, WHICH I DID. AFTER THAT I RECEIVED A LETTER FROM THE COMPANY TELLING ME THEY HAD FOUND NO PROBLEM AND THAT WAS THE END OF THE DISCUSSION. IF THE PROBLEM IS LIMITED TO THE TIRES, THEN CONSUMERS NEED TO BE MADE AWARE AT THE TIME OF PURCHASING A HYUNDAI TUSCON THAT THE TIRES STOCKED BY HYUNDAI ARE POTENTIALLY TREACHEROUS IN WET/SNOWY CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714641May 5, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED MULTIPLE TIMES. IN ADDITION, THE PUSH TO START FAILED INTERMITTENTLY TO START OR SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN CODE REGISTERED AND CORRECTED ITSELF HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713746April 30, 2015
AIR BAGS
WHILE DRIVING THE CAR AT 5 MPH FOR NO REASON THE SIDE AND CURTAIN AIRBAGS EXPLODED! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10713173April 27, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. WHILE DRIVING AT VARIOUS SPEEDS, THE RPM GAUGE INCREASED AND THE VEHICLE SHIFTED INTO DIFFERENT GEARS WITHOUT BEING PROMPTED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705793April 15, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
AFTER 2 HOURS OF HIGHWAY DRIVING AT 70 MPH, CHECK ENGINE LIGHT COMES ON. I DRIVE FOR ANOTHER HOUR AND THEN HAVE THE CODE SCANNED. THE CODE READER SAYS "TORQUE CONVERTER SOLENOID". HYUNDAI WILL NOT PAY FOR ANY OF THE REPAIRS. I KNOW THERE IS A TECH. SERVICE BULLETIN FOR THIS, SO I WANTED TO NHTSA TO MAKE NOTE I HAVE PROBLEMS WITH THIS SUCH THAT IT MAY TURN INTO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704871April 10, 2015
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. THE CONTACT STATED THAT THE BRAKE LIGHTS STOPPED WORKING. THE CONTACT WAS PULLED OVER BY A POLICE OFFICER AND WAS INFORMED THAT THE BRAKE LIGHTS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED REGARDING NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING); HOWEVER, THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704348April 8, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY, EQUIPMENT ADAPTIVE/MOBILITY
DRIVING ON THE EXPRESSWAY, I HEARD AIR COMING THROUGH MY MOONROOF. OPENED SUNSHADE & SUDDENLY, SUNSHADE BUSTS OPEN & I SEE NO GLASS AT ALL. INSTANTLY LOOK IN REARVIEW MIRROR THINKING SUNSHADE FLEW ONTO THE ROAD, BUT SAW NOTHING. THANK GOODNESS B/C THIS SITUATION COULD'VE BEEN SO MUCH WORSE THAN IT ALREADY IS. GO TO DEALERSHIP & WAS TOLD IT'S A RECALL PRODUCT & TOLD ME WHICH REPAIR SHOP TO GO TO. HEARD BACK FROM REPAIR SHOP NEXT DAY (3/29); THEY SAID I'D HAVE TO PAY $180 (PUTTING FABRIC ON SUNSHADE & SERVICE MAINTENANCE). I WAS SHOCKED B/C I WASN'T EXPECTING TO PAY FOR A RECALL PRODUCT. CALL WEBASTO TO SEE IF THEY'LL REIMBURSE ME & THEY SAID THEY ONLY COVER PARTS. THIS SHOULDN'T BE THE CASE; IT'S THEIR BAD PRODUCT & THEY NEED TO DO WHATEVER THEY CAN TO FIX IT. WAS ALSO INFORMED THE PARTS NEEDED TO BE ORDERED. FIND OUT TODAY THAT WEBASTO DIDN'T HAVE A PART & IT WOULDN'T GET TO THE REPAIR COMPANY UNTIL THURS (4/9) OR FRI (4/10) OF THIS WEEK. HAD TO GET A RENTAL CAR B/C I NEEDED TO TAKE CARE OF PERSONAL STUFF & I COULDN'T KEEP INCONVENIENCING FRIENDS. CALLED WEBASTO HOPING THEY COULD AT LEAST REIMBURSE ME FOR A RENTAL CAR (WAIT TIME WAS ON THEM). THEY ALREADY WOULDN'T COVER THE COST FOR THE $180. WELL, THEY TOLD ME THEY WOULDN'T REIMBURSE ME FOR THE RENTAL. CHECKED W/ MY INSURANCE CO. & THEY WOULDN'T EITHER. IT'S GOING ON 10 DAYS NOW W/O MY CAR & I PROBABLY WON'T GET IT BACK UNTIL FRI (4/10) OR MON (4/12), WHICH WOULD PUT ME AT 13-16 DAYS. THIS IS DEFINITELY NOT BEING TAKEN CARE OF IN A TIMELY MANNER. I HOPE YOU UNDERSTAND MY FRUSTRATION. I FEEL LIKE I'M BEING BLAMED SINCE I'M HAVING TO SPEND $380 ALL B/C THE PRODUCT WAS DEFECTED TO BEGIN WITH; NONE OF THIS WAS MY FAULT. I'D BE APPRECIATIVE IF THE COST OF MY RENTAL CAR & REPAIR SHOP FEE BE REIMBURSED TO ME. I DON'T FEEL LIKE THAT'S TOO MUCH TO ASK FOR, AS THIS IS A HUGE INCONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702749March 30, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING APPROXIMATELY 70MPH DOWN A HIGHWAY WHEN I HEARD A LOUD POP AND MY SUNROOF EXPLODED. GLASS SPRAYED ALL OVER THE INTERIOR OF THE CAR AND WITH ENOUGH FORCE TO EMBED INTO THE CENTER CONSOLE. I DID NOT SEE ANY OBJECTS OR OTHER ROAD DEBRIS THAT COULD HAVE FLOWN UP AND HIT ME, JUST THE POP AND RAIN OF GLASS SHARDS. I HAVE MINOR ABRASIONS ON MY HEAD AND FACE FROM THE GLASS AS A RESULT OF THE SUNROOF SHATTERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701280March 23, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING ON A HIGHWAY THE SUNROOF ON MY 3 WEEK OLD CAR SUDDENLY IMPLODED AT RANDOM. IT WAS NOT HIT BY ANY OBJECTS OR DEBRIS. THE PANORAMIC ROOF WAS CLOSED AT THE TIME BUT THE SCREEN UNDERNEATH WAS OPEN SO THAT YOU COULD SEE THROUGH THE WINDOW. THE GLASS WAS SCATTERED THROUGHOUT THE FRONT AND BACK SEATS AS WELL AS FOUND ON TOP OF THE BACK PORTION OF THE ROOF. NO INJURIES RESULTED BUT AN EXTREMELY DANGEROUS DEFECT THAT SHOULD BE ADDRESSED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693580March 11, 2015
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER CRASHING INTO ANOTHER VEHICLE, THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. A POLICE REPORT WAS FILED. THE PASSENGER SUFFERED A FACIAL LACERATION AND A BLACK EYE. THE VEHICLE WAS TAKEN TO A YARD WHERE NO INSPECTION HAD BEEN PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 4/20/15*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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