Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11150288November 9, 2018
ENGINE
TRANSMISSION ISSUES. WHEN MERGING ON THE FREEWAY, VEHICLE WOULD NOT ACCELERATE. VIOLENT SHUTTERING DURING LOW SPEEDS AND VEHICLE SLIPS OUT OF GEAR BETWEEN 10-20 MPH. HYUNDAI HAS ACKNOWLEDGED THAT CAR IS NOT SAFE TO DRIVE. CAT HAD BEEN IN SERVICE FOR 50+ DAY FOR THE SAME ISSUES, 4 TIMES. HYUNDAI REPLACES TRANSMISSION AND I AM STILL HAVE ISSUES WHILE DRIVING AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150398November 9, 2018
ENGINE
WHILE DRIVING ON THE FREEWAY I LOST POWER IN MY CAR WAS ABLE TO PULL OVER TO THE SHOULDER AND HAD NO POWER TO THE CAR WOULDN'T START, CALLED TRIPLE A AND TOWED TO THEIR NEAREST FACILITY THEY DIAGNOSED A SEIZED ENGINE AND BAD STARTER, BECAUSE IF HYUNDAI WARRANTY HAD IT TOWED TO A HYUNDAI DEALER, THIS WAS AT THE END OF JULY 2018, THEY AGREED THE ENGINE SEIZED AND BAD STARTER, THEY APPROVED IT AS UNDER WARRANTY. THEY DO NOT KNOW WHEN THEY WILL HAVE AN ENGINE AS THEY ARE ON BACK ORDER WORLDWIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145314November 5, 2018
POWER TRAIN
VEHICLE CURRENTLY HAS 25,XXX MILES ON IT. IT HAS THE 1.6L TURBO ENGINE WITH DCT (DUAL CLUTCH TRANSMISSION). IT IS VERY UNPREDICTABLE IN REGARD TO MAKING A SMOOTH START FROM STANDSTILL. THE IS CONSIDERABLE LAG AND JERKING BEFORE THE VEHICLE WILL RESPOND WITH FORWARD MOTION. SOMETIMES, JUST RELEASING THE BRAKE AT A STOP, THE VEHICLE WILL BUCK AND JERK WITHOUT EVEN TOUCHING THE ACCELERATOR PEDAL.THIS IS A SAFETY HAZARD AS IT IS UNPREDICTABLE ON THE SEVERITY AND WHEN IT WILL OCCUR. TAKING THE CAR TO THE DEALER WAS NOT OF ANY HELP. THEY PERFORMED SCANS AND SAID EVERYTHING WAS "NORMAL". THEY GAVE ME A PAPER DESCRIPTION ON HOW THE DCT OPERATES BUT THAT DOES NOT SOLVE THE PROBLEM. THEY BASICALLY SAID THAT'S THE WAY IT IS, JUST GET USED TO IT. PERFORMING A GOGGLE SEARCH YIELDS MANY SIMILAR COMPLAINTS. HYUNDAI HAS NOT OWNED UP TO THIS PROBLEM AS FAR AS I CAN TELL. PERHAPS IF ENOUGH OWNERS REPORT THIS COMMON PROBLEM, HYUNDAI WILL BE FORCED TO PERFORM A RECALL WITH A SOLUTION TO ADDRESS THE PROBLEM. THIS PROBLEM HAS BEEN NOTICED CONTINUALLY ON AN INTERMITTENT BASIS SINCE OCT OF 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145318November 5, 2018
POWER TRAIN
I HAVE HAD THE CAR ONE YR. AND HAVE HAD AN ONGOING ACCELERATION ISSUE. IT IS BECOMING MORE FREQUENT AND SCARY. IT HESITATES TERRIBLY UPON ACCELERATION WHETHER IN REGULAR MODE OR SPORT. THE VEHICLE HESITATES FROM A STANDSTILL AND WHILE MOVING. BELOW IT ASKS FOR A DATE WHEN THIS HAPPENED BUT IT HAPPENS ALL THE TIME. I USED TO OWN A VW CC WHICH HAD A DUAL CLUTCH AND NEVER HAD THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149493November 5, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE OWNED MY 2017 HYUNDAI TUCSON SINCE 10/20/17. IN THE LAST YEAR I HAVE HAD IT AT THE DEALERSHIP 3X FOR THE CHECK ENGINE LIGHT. TWICE MY VEHICLE HAD PERFORMANCE ISSUES WHILE ENTERING THE HIGHWAY AND ACCELERATION. IT IS LIFE ENDANGERING. WHEN ACCELERATING ONTO THE HIGHWAY, THE ENGINE LOSES SPEED. THE RPM GAUGE STARTS GOING WACKY, OFF THE CHARTS. IT WILL REV TO 5 RPM BACK DOWN TO 3 RPM AND BACK & FORTH. WHEN THE FOOT IS ON THE GAS PEDDLE TRYING TO INCREASE TO HIGHWAY SPEED, THE ENGINE WILL GO TO 45 MPH. WHEN ONE A HIGHWAY WHERE THE SPEED LIMIT IS 70 MPH, IT BECOMES LIFE THREATENING. WHEN I FINALLY REACHED A SPEED OF 70, IT WOULD GO FOR A SHORT TIME AND THEN DECREASE TO 50 MPH. VERY SCARY. TWICE IT WAS IN SERVICE FOR THE SAME PERFORMANCE ISSUE . THE 2ND TIME THEY REPLACED BOOST SENSOR RANGE. IT WORKS OK NOW. HOWEVER, THE SHIFTING OF THE TRANSMISSION IS HARD AND SEEMS TO SHIFT IMPROPERLY. IT TOO IS TIED TO THE ACCELERATION. HYUNDAI THAT IS THE NATURAL PERFORMANCE ON THE ENGINE & TRANSMISSION. THE LAST CHECK ENGINE WAS AN ALTERNATOR FAILURE. I HAVE OWNED 3 HYUNDAI'S. I HAVE HELPED MY DAUGHTER BUY HER 2 HYUNDAI'S. MY MOTHER AS WELL. I HAVE NEVER SEEN THESE KIND OF ISSUES. ALSO THE NATURAL HYDRAULIC CLOSING ON THE BACK DOOR IS A REAL SAFETY HAZARD. ONE DAY THE DOOR STARTED CLOSING WHILE MY BODY WAS HALF INSIDE. THERE SHOULD BE A SENSOR TO DETECT WHEN THERE IS AN OBJECT IN THE WAY. THAT TOO IS CAUSED FOR ALARM IN SAFETY. THESE 2 ISSUES THAT I HAVE WRITTEN ABOUT CAN & WILL CAUSE DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145214November 4, 2018
ENGINE
I PUT THE CAR IN REVERSE TO PULL OUT OF THE PARKING SPOT. THE ENGINE DIED WHILE THE CAR WAS IN REVERSE. THE STEERING WHEEL LOCK AND I HAD TO STOP THE CAR PUT IT IN PARK. RESTART THE ENGINE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145076November 3, 2018
ENGINE
ENTIRE MUFFLER PIPES AND CATALATER CONVERTER FELL OFF CAR IN ONE PIECE WHILE DRIVING THE VEHICLE AND PULLED BUMPER OUT OF ALIGNMENT WHEN IT CAME DOWN. THANKFULLY WAS ONLY TRAVELING AT A SLOW SPEED IN A RESIDENTIAL AREA AND WAS NOT ON THE HIGHWAY. HEARD A LOUD BANG AND EMEDIATLY FELT AND HEARD A CHANGE IN ENGINE. IT WAS TERRIFYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145086November 3, 2018
ENGINE
AT TIMES, WHILE DRIVING WITH THE TRANSMISSION IN DRIVE, THE VEHICLE HESITATES TO ACCELERATE AFTER BEING STOPPED, AS AT A RED TRAFFIC SIGNAL. WHEN THIS HAPPENS, PRESSING THE ACCELERATOR PEDAL TO THE FLOOR WILL START THE VEHICLE MOVING FORWARD 'VERY' SLOWLY FOR ABOUT 3 SECONDS, THEN IT WILL TAKE OFF WITH FULL POWER UNTIL ACCELERATOR PEDAL IS LET OFF. WHEN THIS HESITATION OCCURS, THE ENGINE DOES NOT SOUND OR FEEL LIKE IT IS STRAINING, OR MISFIRING AT ALL, IT SEEMS MORE LIKE THE COMPUTER IS NOT SENDING THE ENGINE THE SIGNAL TO REV UP AND GO, HENCE HAVING TO FLOOR IT TO GET IT TO MOVE. THIS CONDITION IS EXTREMELY DANGEROUS, TO THE POINT I AVOID HAVING TO MAKE LEFT TURNS AT TRAFFIC LIGHT INTERSECTIONS, BECAUSE I NEVER KNOW WHEN THE VEHICLE IS GOING TO EXHIBIT THIS BEHAVIOR, BUT THIS CAN HAPPEN WHETHER GOING STRAIGHT, OR MAKING A RIGHT-HAND TURN. THIS VEHICLE ONLY HAS 1,253 MILES AT PRESENT, BUT THIS CONDITION HAS BEEN HAPPENING SINCE IT WAS DRIVEN OFF THE LOT NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144631November 1, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
SINCE SHORTLY AFTER PURCHASE, THE VEHICLE'S BACKUP CAMERA HAS EXPERIENCED BLACKING OUT AFTER THE INITIALIZATION BLACKOUT WITH REGULAR FREQUENCY. WHEN PUTTING THE CAR IN REVERSE THE SCREEN INITIALLY SHOWS A BLACK SCREEN UNTIL THE CAMERA INTIALIZES. THEN THE PICTURE OF BEHIND THE VEHICLE SHOWS, FOLLOWED BY THE BACKUP GUIDE LINES. WITH THE VEHICLE IN MOTION IN REVERESE THE CAMERA WILL AGAIN PERIODICALLY TURN BLACK OBSTRUCTING THE VIEW OF THE DRIVER. THE VEHCILE HAS BEEN BROUGHT IN MULTIPLE TIMES FOR REPAIR BUT THE SERVICE DEPARTEMNT FREQUENTLY SAYS THEY CANNOT REPLICATE THE ISSUE. AFTER GETTING HYUNDAI NORTH AMERICA INVOLVED THE SERVICE DEPARTMENT TOOK IT IN AGAIN. THIS TIME WE WERE ABLE TO REPLICATE THE ISSUE. THE REAR CAMERA WAS REPLACED BUT THIS DID NOT RESOLVE THE CONCERN. UPON RETURN TO THE SERVICE DEPARTMENT INCLUDING AN OPEN TICKET WITH HYUNDAI'S TECHNICAL SERVICE LINE, THE SERVICE DEPARTMENT THOUGHT THEY HAD REPLICATED THE ISSUE BUT ONLY SAW THE INITIALIZATION BLACK OUT AT WHICH POINT THEY CLAIMED THIS IS AS "WORKS AS DESIGNED". THIS WAS NOT THE ISSUE, THE ISSUE IS ONCE THE SYSTEM HAS LOADED AND THE VEHICLE IS IN MOTION IT BLACKS OUT CAUSING A SAFETY ISSUE WHEN BACKING OUT ONTO STREETS AND IN BUSY PARKING LOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144388October 31, 2018
EXTERIOR LIGHTING
THE HEADLIGHT SYSTEM IN THIS VEHICLE AT LOW AND HIGH BEAM CASTS A SHADOW ABOUT 100 FEET IN FRONT. THIS CAUSES A SEVERE BLIND SPOT IN FRONT OF THE DRIVER. IN RAINY WEATHER IT IS DOUBLY HARD TO SEE WHAT ISSUES FACE THE DRIVER. IN FACT I ALMOST HIT SOMEONE WALKING ON THE SIDE OF THE ROAD IN RAINY WEATHER BECAUSE THEY WERE NOT VISIBLE UNTIL THEY WERE INSIDE THE 100 FEET. THE LIGHTING SYSTEM MUST BE REPLACED AS THE DEALER HAS ADVISED THERE IS NO ADJUSTMENTS THEY CAN MAKE TO OVERCOME THIS ISSUE. THERE HAVE BEEN MANY COMPLAINTS TO THE DEALER ABOUT IT ACCORDING TO HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144458October 31, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT TRAFFIC LIGHTS, THE RPM REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 766-6838) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OPERATED AS INTENDED AND SUCH WAS THE CHARACTERISTIC OF THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144476October 31, 2018
ENGINE
MY CAR WAS MAKING A CLICKING / KNOCKING NOISE SO I TOOK IT INTO THE HYUNDAI DEALERSHIP IN LANCASTER, PA. MY CAR HAS 53,000 MILES AND NOW A DEAD ENGINE. HOW DOES THAT HAPPEN IN A NEWER CAR WITH NOT THAT MANY MILES? THEY TOLD ME I CAN REPLACE IT WITH AN OLDER ENGINE THAT HAS 2X THE MILAGE THAN MY CAR FOR $6,000 OR GET A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144477October 31, 2018
ENGINE
ENGINE BOGS DOWN AND LOOSES POWER WHEN ACCELERATING FROM A STOP. RANDOM. AFTER SEVERAL SECONDS IT RECOVERS AND IS FINE FOR A RANDOM AMOUNT OF TIME. IT IS DANGEROUS AS SOME OF THE TIMES I HAVE BEEN TRYING TO MERGE INTO HEAVY TRAFFIC AND IT BOGGED DOWN. SERVICE DEPARTMENT SAYS HYUNDAI KNOWS OF THE ISSUE. MANY COMPLAINTS BUT NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143740October 29, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
I'M WRITING THIS IN REGARD TO THE ISSUE I AM HAVING WITH OUR TUCSON WE BOUGHT NEW ABOUT 2 YEARS AGO. FROM EARLY ON IT SEEMED THE TRANSMISSION LOSES POWER/ CHUGS. HYUNDAI SENT OUT A SURVEY ABOUT A MONTH AFTER WE BOUGHT THE CAR AND I STATED MY ISSUES THEN. MY WIFE HAS HAD IT IN THE DEALERSHIP TO HAVE THIS LOOKED AT NUMEROUS OF TIMES JUST TO BE TOLD THEY RESET THE TRANSMISSION, CAN'T FIND THE ISSUE OR HYUNDAI IS AWARE OF THIS ISSUE AND LOOKING INTO IT. BUT LOOKING IN TO THIS ONLINE SEEMS THIS HAS BEEN GOING ON FOR QUITE SOME TIME. THIS ISSUE IS A SAFETY CONCERN AS IT LOSES POWER/ CHUGS WHEN TURNING LEFT IN TO ONCOMING TRAFFIC OR WHEN PASSING SOMEONE. AT THIS POINT SEEMS HYUNDAI USA IS GIVING US (AND OTHERS ACCORDING TO ONLINE) THE RUN AROUND. I WOULD LIKE TO GET THIS ISSUE RESOLVED QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143926October 29, 2018
SUSPENSION
ON MY 2005 HYUNDAI TUCSON GLS (94.5K MILES, SINGLE OWNER, GARAGE KEPT AND REGULARLY CAR WASHED), LOWER LEFT CONTROL ARM WAS SO RUSTED (HOLES) TO A POINT THAT IT CAN BE BENT WITH LITTLE PRESSURE WHEN PUSHED AGAINST HARDWARE SURFACE. MY YOUNG ADULT SON WAS DRIVING THE CAR AND IT STARTED PULLING TO SIDE ON LOCAL STATE HIGHWAY. VERY VERY DANGEROUS!! THANK GOD MY KIDS WERE NOT IN A MAJOR CRASH DUE TO THIS. THE LOWER RIGHT CONTROL WAS RUSTED AS WELL TO A POINT IT MAY NEED A REPLACEMENT IN NEXT YEAR OR TWO. REPLACED BOTH LOWER CONTROL ARMS AND BALL JOINTS AT MY EXPENSE AS I FIGURED HYUNDAI WILL NOT COVER THIS. THERE IS JUST SO MUCH AMOUNT OF RUST UNDER THIS CAR THAT IS UNBELIEVABLE. IN APRIL 2018, LOCAL HYUNDAI DEALER VOLUNTARILY REPLACED THE FUEL TANK BANDS (TSB#18-01-015) UNDER A RECALL #952 (NO RECALL NOTICE RECEIVED FROM HYUNDAI) WHEN I WENT FOR AN OIL CHANGE, HOWEVER THEY MADE NO MENTION ABOUT RUSTED LOWER CONTROL ARMS AND OTHER RUST. I FEEL THAT HYUNDAI AND IT'S DEALERS ARE AWARE OF SEVER RUSTING ON 2005 HYUNDAI TUCSON, BUT KEEPING THEIR CUSTOMERS IN DARK AND RISKING THEIR CUSTOMERS LIVES!! BTW, I OWN 2006 HONDA ODYSSEY EX-L WITH 130K MILES HAS SOLID CONTROL ARMS WITH MINIMAL TO NO RUST. I THINK HYUNDAI MAY HAVE USE A LOWER QUALITY AND LOW COST MATERIAL!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143721October 29, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CAR MAX (4300 MCHENRY AVE, MODESTO, CA 95356 (209) 241-5646) WHERE THEY WERE UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,959.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142637October 25, 2018
ENGINE
OUR 2013 HYUNDAI TUCSON BEGAN SHUTTING OFF WHILE THE CAR WAS IN MOTION MULTIPLE TIMES RESULTING IN EXTREMELY DANGEROUS DRIVING CONDITIONS. IT HAPPENED TWICE WHILE ON THE HIGHWAY. WE ENDED UP HAVING TO REPLACE THE ENTIRE MOTOR ON A CAR THAT IS ONLY 5 YEARS OLD. WHEN RESEARCHING THIS ISSUE ONLINE, I FOUND NUMEROUS PEOPLE HAD THE SAME EXACT ISSUE. I AM SHOCKED THERE IS NOT ALREADY A RECALL AND NOW I AM OUT $5800.00 TO REPLACE THE MOTOR AFTER ME AND MY HUSBAND WERE JUST LAID OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142674October 25, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. SHE HAD TO TURN THE IGNITION KEY ON AND OFF SEVERAL TIMES BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS DRIVEN TO DANBURY HYUNDAI (LOCATED AT 102 FEDERAL RD, DANBURY, CT 06810, (203) 730-4700) WHERE IT WAS DIAGNOSED THAT THE INHIBITOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142334October 24, 2018
ENGINE
ON 6/25/2018, MY HYUNDAI TUCSON FOR THE FIRST TIME BEGAN MAKING A STRANGE KNOCKING NOISE. I IMMEDIATELY CALLED HYUNDAI TO BRING IT IN. WHILE ON MY WAY TO THE DEALERSHIP AT 12:30 PM, IT BROKE DOWN ON ME IN THE MIDDLE OF LUNCH HOUR TRAFFIC ON ONE OF THE BUSIEST STREETS, WHILE WAITING AT A RED LIGHT. (THANKFULLY IT WASN'T A HIGHWAY OR INTERSTATE!) TWO DAYS LATER, I FOUND OUT THAT MY ENGINE HAD TO BE REPLACED. THEY FOUND METAL SHAVINGS IN THE OIL PAN, WHICH IS CONSISTENT WITH THE PRIOR RECALLS FOR SONATA AND SANTA FE ENGINE FAILURES, BUT THEY NEVER RECALLED THE TUCSONS. THANKFULLY, MY CAR IS STILL UNDER WARRANTY (2013 - ONLY 48,000 MILES), BUT THE SITUATION WAS VERY SCARY. I AM SENDING THIS BECAUSE I HAVE BEEN READING MORE AND MORE THAT OTHER VEHICLES LIKE MINE HAVE BEEN HAVING THIS SAME ISSUE, YET HYUNDAI HAS STILL NOT ISSUED A RECALL FOR OUR MODEL. MY CAR HAS BEEN AT HYUNDAI SINCE 6/25/2018 WAITING FOR THE NEW ENGINE TO ARRIVE, WHICH HAS NO ETA. IF I CAN PREVENT ANOTHER HYUNDAI TUCSON OWNER FROM HAVING TO GO THROUGH WHAT I CURRENTLY AM, THEN I WANT TO HELP AS MUCH AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142129October 23, 2018
ENGINE
MAY 10TH, 2018 WHILE DRIVING ON THE HIGHWAY, I HEARD A STRANGE NOISE AND MY CAR WOULD NOT ACCELERATE. I MANAGED TO MAKE IT HOME AND MY HUSBAND SAID TO HAVE IT TOWED TO DEALERSHIP, ENGINE WAS KNOCKING. THE SAFETY RISK WOULD BE THE CAR SUDDENLY STALLING IN THE MIDDLE OF HIGHWAY TRAFFIC. THE DEALERSHIP CONFIRMED IT WAS ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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