Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11361263September 26, 2020
ENGINE
I HAVE A 2013 HYUNDAI TUCSON WITH THETA ENGINE. MOTOR HAS FROZEN AND ALTHOUGH MANY OTHER THETA ENGINES SIMILAR IN VIN # HAVE BEEN REPAIRED UNDER A CLASS ACTION SUIT/ OR RECALL, HYUNDAI IS REFUSING TO REPLACE MINE. OIL CHANGE RECEIPTS HAVE BEEN PROVIDED. DRIVING ON A HWY AND MOTOR FROZE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361041September 25, 2020
ELECTRICAL SYSTEM
THE ELECTRIC WINDOW SWITCHES HAVE QUIT WORKING ON THE PASSENGER SIDE FRONT AND BACK DOORS AND THE DRIVER SIDE PASSENGER WINDOW ONLY ROLLS DOWN AND HAS TO BE ROLLED UP BY THE DRIVER PANEL. THE VEHICLE WAS NOT IN MOTION SITTING IN MY DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361180September 25, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE RIGHT REAR DOOR OF THE VEHICLE WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. IT WAS A SUDDEN FAILURE. WORKED WHEN WE STOPPED THE VEHICLE, DID NOT WORK WHEN WE RETURNED TO THE VEHICLE 15 MINUTES LATER. IT SOUNDS LIKE THE ELECTRIC LOCKS ARE TRYING TO WORK AND THE PHYSICAL BUTTON ON THE INSIDE IS SHOWING TO BE UNLOCKED, BUT NEITHER THE INSIDE HANDLE OR OUTSIDE HANDLE WILL OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360911September 24, 2020
STRUCTURE:BODY
MY DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. BOTH MY BACK PASSENGER SIDE DOOR AND FRONT PASSENGER SIDE DOOR HAVE STOPPED OPENING. THIS IS A SAFETY HAZARD. ESPECIALLY WHEN YOU HAVE CHILDREN, I HAVE 2 KIDS UNDER 5 IN CAR SEATS AND IF I NEEDED TO GET THEM OUT IN AN EMERGENCY I WOULD NOT BE ABLE TO IN A TIMELY MANNER. I'VE SEEN MULTIPLE REPORTS OF THIS SAME ISSUE, I SHOULD NOT HAVE TO PAY $1000 FOR MY DOOR TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360634September 23, 2020
ENGINE, POWER TRAIN
I WAS DRIVING AND THE ENGINE STARTED MAKING A CLICK CLICK NOISE. IT SOUNDED TERRIBLE LIKE THERE WERE ROCKS RATTLING AROUND AT THE BOTTOM OF THE ENGINE AND LOST POWER. THE VEHICLE BROKE DOWN AND I HAD TO FIND A TO AND RENTAL CAR TO GET HOME. HYUNDAI SERVICE SAID I NEED A NEW ENGINE, BECAUSE THE ENTIRE ENGINE NEEDED REPLACED. I KNOW THERE HAVE BEEN SEVERAL RECALLS ON THE HYUNDAI ENGINES AND I CALLED THE HYUNDAI CUSTOMER SERVICE AND FLAT OUT TOLD ME THAT MY NGINE WAS OUTSIDE OF THE WARRANTY AND THEREFORE THEY COULD NOT HELP. I AM NOT READY TO HAVE TO GET A NEW VEHICLE, SPECIALLY IN THIS COVID SITUATION. I HAD A SIMILAR ISSUE WITH A 2003 TUSCON SANTA FE...THIS ENGINE FAILURE ISSUE IS A SCAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360651September 23, 2020
STRUCTURE:BODY
MY REAR PASSENGER DOOR STOPPED WORKING SUDDENLY. IT WILL NOT OPEN FROM THE INTERIOR LATCH OR THE EXTERIOR.AFTER SEARCHING ONLINE I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. I BELIEVE THIS TO BE A SAFETY ISSUE AS I NORMALLY HAVE PASSENGERS IN MY VEHICLE AND IN CASE OF AN EMERGENCY MY PASSENGERS WOULD NOT BE ABLE TO ESCAPE ON THAT SIDE OF THE CAR. THE VEHICLE WAS STATIONARY WHEN I ATTEMPTED TO OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360666September 23, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
PASSENGER SIDE DOORS - FIRST THE FRONT PASSENGER DOOR, THEN THE REAR PASSENGER DOOR - STOPPED OPENING. FRONT PASSENGER DOOR WAS ABLE TO BE OPENED FROM THE INSIDE (ROLLING DOWN WINDOW), BUT THE BACK DOOR HAD THE CHILD LOCK ENGAGED SO COULD NOT BE OPENED AT ALL. ANALYSIS AT DEALERSHIP DETERMINED IT WAS (IN BOTH CASES) THE ACTUATOR AND THIS SEEMS TO BE A WIDESPREAD ISSUE. THIS IS A SAFETY ISSUE AS I HAD MY 3 YEAR OLD IN CHILDSEAT IN BACK AND COULD NOT GET TO HER QUICKLY. I'VE NOW MOVED HER CAR SEAT TO THE OTHER SIDE, HOWEVER, I DO NOT WANT TO ENGAGE THE CHILDLOCK ON THAT DOOR IN CASE THE SAME THING HAPPENS - THEN I WOULD NOT BE ABLE TO REACH HER AT ALL - THIS IS A HUGE SAFETY CONCERN FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360692September 23, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNAWARE OF WHICH OF THE AIR BAGS WERE AFFECTED. THE VEHICLE WAS TAKEN TO RON CARTER HYUNDAI (18100 GULF FWY, FRIENDSWOOD, TX 77546) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE AIR BAGS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360745September 23, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
IT ALL STARTED OUT WITH THE DRIVER DOOR. THE PUSH BUTTON FELL OFF, THE DOOR WAS STILL ABLE TO OPEN BUT NOW THE WIRES ARE EXPOSED. THE CO-PILOT DOOR FAILED AT OPENING. YOU HAVE TO PULL IT THREE TIMES BEFORE IT OPENS. THEN THE CO-PILOT WINDOW STOPPED FUNCTIONING. WENT TO GO GET IT FIXED AND THEY SAID THE DOOR SHOULD BE FIXED AFTER REPLACING THE MOTOR. FALSE. DOOR STILL DOES NOT WORK. REAR PASSENGER DOOR DOES NOT OPEN FROM INSIDE OR OUT. COULD BE A RISK SINCE NOW ONLY ONE DOOR IN THE BACK IS OPERABLE. THE WINDOW FROM THE DRIVER DOOR STOPPED OPERATING. THAT IS NOW THREE OF 4 DOORS. WHAT IS IT GOING TO TAKE UNTIL THIS IS A RECALL? ALSO WHEN THE PASSENGER WINDOW GOT FIXED THEY SAID THE PLASTIC MOTOR WAS SLIGHTLY MELTED?! FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360429September 22, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN ACCELERATING AFTER STOPPING, THE GAS PEDAL WILL BE PUSHED DOWN BUT CAR WILL STALL AND NOT GO. THE ENGINE WILL REV UP, BUT THE CAR DOES NOT MOVE AND THEN ALL OF A SUDDEN WILL ACCELERATE FORWARD. ALSO, WHEN COASTING IN RUSH-HOUR, ACCELERATING AFTER A STOP SIGN, THE CAR WILL MAKE JERKING MOVEMENTS. IT HAS BEEN TAKEN TO A HYUNDAI DEALERSHIP WHERE THEY TOLD ME IT IS A DUAL-TRANSMISSION SO I JUST NEED TO BE MORE AGGRESSIVE WITH IT WHEN TAKING OFF FROM STOP LIGHT/STOP SIGN. I KNOW THAT THIS IS NOT NORMAL AND MOST DEFINITELY NEEDS TO BE REVISITED AS THERE HAVE OBVIOUSLY BEEN ENOUGH COMPLAINTS AND HAS BEEN AN ISSUE PREVIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360463September 22, 2020
ENGINE, UNKNOWN OR OTHER
I HAVE HAD VEHICLE SINCE JUNE 5TH, 2020 AND HAVE HAD 4 DOZENS TIMES WHERE IT WILL NOT START. IT HAS BEEN IN THE SERVICE DEPARTMENT TWICE, GETTING READY TO GO BACK FOR THE 3RD TIME. THE FIRST TIME THEY COULD NOT FIND ANYTHING, THE 2ND TIME, WHICH IT HAD TO BE TOWED, I WAS TOLD THAT IT WAS BECAUSE THE OIL FILTER WAS NOT A HYUNDAI OIL FILTER AND I HAD TO PAY $118.00 EVEN THROUGH I HAVE A WARRANTY. NOW THIS MORNING EVEN WITH THE HYUNDAI OIL FILTER, IT WILL NOT START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360539September 22, 2020
ENGINE, POWER TRAIN
THE TRANSMISSION SEVERELY LAGS IN THE INITIAL TRANSITION INTO FIRST GEAR, AS WELL AS FROM FIRST TO SECOND. WHEN INITIALLY ENGAGING INTO FIRST GEAR FROM REVERSE, THE CAR RUMBLES AND CHOPS INTO FIRST GEAR. ALTHOUGH THIS IS A DUAL CLUTCH CAR, IT SEVERELY LAGS INTO ACCELERATION, CAUSING A MAJOR SAFETY HAZARD, ESPECIALLY ON THE FREEWAY. WE HAVE TAKEN THE CAR TO THE DEALER FOR REPAIRS BUT THEY HIDE BEHIND THE EXCUSE THAT THIS IS A DUAL CLUTCH TRANSMISSION. THE ISSUE FIRST OCCURRED AT AROUND 500 MILES. IT HAS ONLY GOTTEN WORSE SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359987September 19, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN STARTING FROM A FULL STOP THE CAR HESITATES FOR 3 TO 5 SECONDS BEFORE MOVING; MAKING IT UNRELIABLE AND DANGEROUS TO PULL OUT. WHEN DRIVING SLOWLY IN TRAFFIC OR IN A PARKING LOT THE CAR BECOMES VERY JERKY AS IF RUNNING OUT OF GAS. THIS HAS HAPPENED SINCE THE DAY WE BOUGHT IT. TOOK IT INTO THE DEALER SHIP TO BE CHECKED OUT THEY TEST DROVE IT AND CHECKED IT OUT AND SAID IT IS WORKING THE WAY THAT IT SHOULD.WE HAVE LOST OUR CONFIDENCE IN THIS CAR AND FEEL THAT THIS IS A SAFETY ISSUE.THIS IS NOT ACCEPTABLE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360002September 19, 2020
FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN THE STREET AND OTHER DRIVER FLAG ME DOWN, THE CAR BEHIND ME HONK WHEN I LOOK BACK I REALIZE THAT THE CAR WAS SMOKING WHEN I COME OUT AT THE CAR THE WHOLE CAR CAUGHT FIRE.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11360013September 19, 2020
ENGINE, POWER TRAIN
MY VEHICLE IS EXHIBITING ISSUES WITH POWER. MY CAR HAS STOP ON THE HWY AND HAS CLANKING NOISE WHEN IT GETS CLOSE TO 4000RPM. IT'S SLOW TO SPEED UP AND SOMETIMES STAYS AT 50MPH NO MATTER HOW LONG MY FOOT IS ON THE ACCELERATOR. I'VE TAKEN IT IN TO GET LOOKED AND EVEN HAD A TUNE UP AND IT'S THE SAME ISSUE. IN REVERSE IT'S FINE BUT GOING FORWARD THAT'S WHEN YOU CAN FEEL AND HEAR THE PROBLEMS. THIS IS A SAFETY HAZARD AND I DON'T HAVE $5000 FOR A NEW TRANSMISSION. MY MECHANIC SAYS IT'S INTERNAL ISSUE WITH THE POWER TRAIN. IT NEEDS TO BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355705September 18, 2020
ENGINE
MY FIANC WAS ON HIS WAY TO WORK WHEN ALL OF A SUDDEN THE CAR STARTS TO STALL. IT PUT HIM IN A VERY DANGEROUS SITUATION AS HE HAS JUST CROSSED OVER A BRIDGE. THIS COULD HAVE CAUSE A CAR ACCIDENT. AFTER THIS HAPPENED THE OIL PRESSURE LIGHT COMES ON AND ALSO THE CHECK ENGINE LIGHT, AND THE ENGINE STARTS MAKING KNOCKING NOISE. WE HAVE KEPT UP WITH OIL CHANGES AND MAINTENANCE, SO WHY THIS HAPPENED IS JUST UNEXPLAINABLE TO US. ALSO OUR CAR ONLY HAS 65,893 MILES ON IT. SO JUST HOW CAN THIS HAPPEN? SO WE BROUGHT IT TO MULTIPLE DEALERSHIPS AND THEY SAID IT NEEDS A NEW ENGINE, SOMETHING YOU DEFINITELY NEVER WANT TO HEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359842September 18, 2020
SERVICE BRAKES
I AM UNABLE TO SAFELY DRIVE MY NEW 2020 HYUNDAI TUCSON PURCHASED JULY 12, 2020, DUE TO A DANGEROUS RECALL. THERE IS NO SOLUTION AT THIS TIME AND IF THE ABS LIGHT COMES ON, I AM ADVISED TO PULL OVER, DISCONNECT THE BATTERY AND HAVE IT TOWED TO THE DEALERSHIP. ALSO, DO NOT PARK THE CAR INDOORS. I WAS PLANNING ON TAKING SOME ROAD TRIPS; THAT IS WHY I PURCHASED THE CAR. HYUNDAI ADVISED ME NOT TO TAKE A ROAD TRIP DUE TO THE PROBLEM. I THOUGHT THEY MIGHT GIVE ME A LOANER TILL THE SITUATION WAS RESOLVED BUT CUSTOMER SERVICE SAID "ONLY IF THE ABS LIGHT COMES ON". I ALSO NOTE THAT THEY HAVE DISCONTINUED THEIR ADS FOR THE TUCSON AND ARE STATING THAT THE KONA AND/OR SANTA FE MODELS ARE MORE RELIABLE AND SAFE. SO, HERE I AM WITHOUT A SAFE, RELIABLE CAR AND HYUNDAI WILL NOT DO ANYTHING TO HELP ME. WHAT CAN BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359839September 18, 2020
STRUCTURE:BODY
THE FRONT PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE. IT UNLOCKS AND CAN BE OPENED FROM THE INSIDE. ONCE OPENED FROM THE INSIDE AFTER BEING UNLOCKED, YOU CAN CLOSE IT AND RE-OPEN AGAIN FROM THE OUTSIDE LEADING ME TO BELIEVE THIS IS AN ELECTRONIC ISSUE, NOT A HARDWARE ISSUE WITH THE LATCH. AFTER RESEARCHING IT SEEMS THIS IS A CONSISTENT PROBLEM WITH HYUNDAI. HAVING ALL DOORS WORK IS CERTAINLY AN SAFETY ISSUE. THIS HAPPENS WHILE IN PARK WITH THE VEHICLE ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355549September 17, 2020
ENGINE
MY CAR JUST STOPPED RUNNING. NO WARNING LIGHTS. NO NOISE FROM ENGINE. I WAS DRIVING HOME I LOOMED UP PROBLEM ON INTERNET AND FOUND MANY ISSUES LIKE MINE WHICH RESULTED IN RECALLS FOR SOME. MY CAR YEAR WAS MENTIONED BUT MY VIN CAME UP CLEAN I THINK A RECALL IS IN ORDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355611September 17, 2020
UNKNOWN OR OTHER
I GOT IN THE VEHICLE AND PUT IT IN REVERSE AS I WAS EATING REVERSED I PUT ON THE BRAKE BUT THE BRAKE WOULD NOT GO ON THE CAR KEPT ROLLING BACKWARDS I DIDN'T TRY TO PUT THE CAR INTO PARK DO NOT GO INTO PARK I TRIED TO PUT IT INTO DRIVE IT WOULD NOT GO INTO DRIVE I HAD NO BREAK THE BREAK WITH ALL THE WAY TO THE FLOOR THERE'S NO BREAK I CHECK WITH BREAKFAST IF THERE IS FLUID IN THE CONTAINER BUT THERE IS STILL NO BRAKES THE CAR WAS LIKE HE WAS IN WHEN I PUT MY FOOT ON THE GAS IT WOULD NOT GO IT WAS LIKE IT HAD A WHOLE BUNCH OF WEIGHT ON IT AND IT WAS LIKE NOT BEING ABLE TO EVEN DRIVE IS THAT THE ENGINE WAS LOCKED UP OR SOMEBODY HAD A CHAIN AROUND AROUND THE WHEELS WHO'S GOT A LOT GOING THIS WAS ON A HIGHWAY AND THEN I PULLED OVER NEAR SCHOOL BECAUSE I COULD NOT DRIVE THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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