Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11390264January 27, 2021
SERVICE BRAKES
GOT A PHONE CALL YESTERDAY (1-26-2021) FROM HYUNDAI DEALER TELLING ME THERE IS A RECALL ON MY VEHICLE WITH THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC UNIT (HECU). WAS TOLD THAT MY VEHICLE NEEDS TO BE PARKED OUTSIDE OF THE GARAGE, DUE TO A POSSIBLE COMPARTMENT FIRE. I HAVEN'T RECEIVED A NOTICE FROM HYUNDAI. CUSTOMER REP AT DEALERSHIP WAS VERY IN-PROFESSIONAL AND RUDE. NOW I'M AFRAID TO DRIVE MY CAR!!..DEALER WAS TRYING TO REAL ME IN TO TRY TO SELL ME A NEW CAR, WHICH I'M IN NO POSITION TO DO SUCH AT THIS TIME. IS THIS RECALL SOMETHING THAT CAN BE ADDRESSED? PLEASE REPLY....*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390285January 27, 2021
UNKNOWN OR OTHER
I WAS NOTIFIED OF A RECALL AROUND OCTOBER NOTIFIED THE DEALER FOR REPAIR THEY GAVE ME AN APPT AND THEN CANCELLED IT SAID THEY HAD TO ORDER PART THIS VEHHICLE COULD CATCH FIRE SO I HAVE TO PARK OUTSIDE AND EVERYTIME I CALL THE DEALER THEY SAY NO PARTS I AM CONCERNED AND DON'T KNOW WHAT TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390398January 27, 2021
ENGINE
I HAVE A 2018 HYUNDAI TUCSON. WE HEARD KNOCKING NOISE IN THE ENGINE WHILE DRIVING AT NIGHT AND THEN THE CAR FAILED TO ACCELERATE. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT CRASHING. WE HAD IT TOWED TO A SHOP. THE SHOP SAYS THAT THE ENGINE HAD KNOCKING NOISE WERE ROD BEARINGS AND THERE WAS COOLANT/ANTIFREEZE IN THE ENGINE BLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389990January 26, 2021
UNKNOWN OR OTHER
I WAS DRIVING APPROX 65-70MPH ON THE FREEWAY JUST AFTER 7PM AT NIGHT. IT WAS DARK, BUT NO RAIN. TUCSON STOPPED OUT OF NOWHERE. IT WAS LIKE I HIT AN INVISIBLE BRICK WALL AND THEN STARTED TO PUSH THROUGH IT. I THOUGHT MAYBE I'D HIT SOME UNSEEN ROAD DEBRIS. I PULLED OFF TO THE SIDE OF THE ROAD. I DID NOT GET OUT (IT WAS DARK AND TOO MANY CARS WERE WHIZZING BY.) NONE SEEMED TO BE SWERVING OR PULLING OVER FROM HITTING ROAD DEBRIS. MY SEATBELT LOCKED AND THERE WAS A LOUD NOISE. MY AIRBAG DID NOT DEPLOY, BUT MY SEATBELT DID LOCK UP. MY EARS WERE RINGING AND MY CHEST WAS SORE FROM THE SEATBELT. THERE WERE NO SENSOR WARNINGS ON MY CONSOLE, SO I PUT ON MY EMERGENCY FLASHERS AND DROVE OFF AT THE NEXT EXIT. WHEN I INSPECTED MY CAR, THERE WAS NO DAMAGE TO BE FOUND. I CALLED POLICE NON EMERGENCY AND THEY PUT ME THROUGH TO HIGHWAY PATROL SO THAT I COULD NOTIFY THEM ABOUT DEBRIS (EVEN THOUGH I HADN'T SEEN IT.) THE NEXT MORNING MY NECK HURT AND I HAD A SLIGHT HEADACHE (THIS HAS CONTINUED FOR 5 OR 6 DAYS NOW). MY FACE MASK FLEW INTO THE FOOT AREA. WHEN I CALLED THE POLICE NON EMERGENCY NUMBER BACK A COUPLE DAYS LATER, THEY FORWARDED ME TO THE HIGHWAY PATROL AND THEY LOOKED UP THE CALL/REPORT. THE OFFICERS HAD NOT FOUND/COME IN CONTACT WITH ANY DEBRIS IN THE AREA. I MADE AN APPOINTMENT WITH THE HYUNDAI DEALERSHIP TO SEE IF THERE WAS DAMAGE UNDERNEATH THAT I COULDN'T SEE AND TO PULL THE ELECTRONIC RECORDS. THEY FOUND NOTHING. I FEEL LIKE THE EMERGENCY BRAKING SYSTEM DEPLOYED FOR SOME UNKNOWN REASON. THIS IS THE SECOND TIME IT'S DONE IT. THE FIRST TIME THE CAR IN FRONT OF ME WAS TURNING RIGHT AND WAS WELL INTO THE TURN, NOWHERE IN FRONT OF ME AND THE TUCSON BRAKED SUDDENLY IN THE MIDDLE OF THE INTERSECTION. I KEPT ON THE GAS AND IT PICKED UP SPEED AGAIN. THANKFULLY BOTH TIMES NO ONE WAS IMMEDIATELY BEHIND ME. I DO NOT RECALL THE DATE OF THIS, BUT I CAN SUBMIT A SECOND REPORT IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390036January 26, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. GLOBAL AUTO MALL (1099 RT. 22 WEST, NORTH PLAINFIELD, NJ 07060) WAS CONTACTED ON SEVERAL OCCASIONS AND MULTIPLE APPOINTMENTS HAD BEEN MADE TO HAVE THE VEHICLE SERVICED HOWEVER, THE APPOINTMENTS WERE ALL CANCELLED AFTER THE CONTACT WAS INFORMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389750January 25, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED POHANKA HYUNDAI OF SALISBURY (2015 N SALISBURY BLVD, SALISBURY, MD 21801, (410) 749-6660) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389768January 25, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788; (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389755January 25, 2021
ENGINE
I WAS DRIVING MY VEHICLE AND HEARD A LOUD KNOCKING IN THE ENGINE COMPARTMENT. I PULLED OVER AND TURNED THE CAR OFF. I WAS AFRAID TO KEEP DRIVING IT SINCE I DIDNT KNOW WHAT THE ISSUE WAS. MY CAR WAS TOWED BACK HOME. I HAD A TECHNICIAN CHECK MY CAR AND I WAS TOLD THE MOTOR HAD BLOWN UP. MY CAR ONLY HAS AROUND 67,000 MILES ON IT. I HAVE BEEN INFORMED BY THE TOW COMPANY THAT THIS HAS HAPPENED TO MANY PEOPLE WITH THE SAME TYPE OF VEHICLE THAT I HAVE. I HAVE NOT SEEN ANY RECALLS BUT DID FIND THAT A PREVIOUS MODEL WAS BURNING OIL AND DAMAGED THE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389783January 25, 2021
POWER TRAIN, WHEELS
WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389855January 25, 2021
AIR BAGS, EXTERIOR LIGHTING
DRIVER AIR BAG LIGHT STAY ON WILL NOT TURN OFF HEAD LIGHT SLIVER MELTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389887January 25, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HASELWOOD HYUNDAI (5008 AUTO CENTER BLVD, BREMERTON, WA 98312) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 16,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389418January 22, 2021
FUEL/PROPULSION SYSTEM
SOMETIMES CAR DOES NOT WANT TO ACCELERATE COMPLETELY AFTER MAKING A COMPLETE STOP. IT MAKES OVER 5 SECONDS SOMETIMES TO START ACCELERATING. WHICH IS QUITE SCARY WHEN PULLING INTO TRAFFIC. WHEN PRESSING ON THE GAS, THE CAR WILL SLIGHTLY MOVE (MAYBE 5MPH) THEN GET STUCK IN THAT GEAR FOR A LACK OF BETTER WORDS. MAKING YOU STUCK IN ONCOMING TRAFFIC SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389237January 21, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HADDAD HYUNDAI 689 EAST STREET, PITTSFIELD, MA 01201 (413) 347-4469) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRM THE PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389240January 21, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 50 MPH, AN ABNORMAL BURNING ODOR WAS PRESENT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CENTRAL AVENUE HYUNDAI( 111 S CENTRAL AVE #1, HARTSDALE, NY 10530; (315) 816-3071) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED CONTACT TO PLACE THE VEHICLE OUTSIDE AND CHECK FOR LEAKS. THE FAILURE MILEAGE WAS 19,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388988January 20, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505; (850) 479-9667) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389025January 20, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAMILY HYUNDAI DEALER, SERVICE & PARTS (8101 W 159TH ST, TINLEY PARK, IL 60477) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389028January 20, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER JENKINS HYUNDAI LOCATED AT 750 LODGEVILLE RD, BRIDGEPORT, WV 26330 AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389045January 20, 2021
STRUCTURE:BODY
TL* THE CONTACT'S MOTHER OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE HIS MOTHER WAS ATTEMPTING TO OPEN THE REAR PASSENGER DOOR, IT FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389050January 20, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
RECALL #195 FIRE HAZARD DEALER SAID TO CALL BACK IN 3 WKS. TO SEE IF PARTS ARE AVAILABLE. (PARK AWAY FROM HOUSE. CAN CATCH FIRE. IN THAT CASE ITS NOT SAFE TO DRIVE. (BRAND NEW NOT AS IS.} SHOULD BE ELIGIBLE FOR LONER CAR .AND COMPENSATED FOR TIME I CANT USE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388772January 19, 2021
UNKNOWN OR OTHER
FRONT PASSENGER'S DOOR TAKES MORE THAN ONE TRY TO OPEN. SAME PROBLEM HAPPENED TO THE DRIVER'S DOOR. VEHICLE WAS LOCKED AND STATIONARY BOTH TIMES. APPARENTLY THIS ISSUE IS PRETTY COMMON WHEN IT SHOULDN'T. IT'S A MAJOR SAFETY CONCERN AND I'M CONCERNED THAT ANOTHER ONE OF THE DOORS COULD FAIL TO OPEN DURING AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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