Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11422202June 24, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My rear driver side door will not open from the outside or the inside. This is a serious safety issue. If a person or even a child is in the back of my car, how are they supposed to exit the vehicle in an emergency if they can't get the door open? Hydundai is saying the door not latching is not a safety concern, it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421968June 23, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service brakes, Hydraulic) However, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact filed a case. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422066June 23, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
When obviously unlocked, can feel lock disengage and see lock indicator pop out, door does not open unless handle is pulled multiple times. Driver side was repaired under warranty; both passenger side doors have the same problem but started after warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422073June 23, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door actuators are failing causing doors to not open/be permanently locked. I have paid to repair one (which I don't have any confidence in), it's happening to another already, and countless others I've read are having the same issue. I hope that I don't run into the issue in a real emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421882June 22, 2021
ENGINE
The contact owns a 2012 Hyundai Tucson. The contact stated that while driving at 40 - 50 mph, the vehicle lost motive power without warning. The vehicle was towed to an independent mechanic and diagnosed as engine failure. The mechanic referred the contact to tow the vehicle to another independent mechanic who specialized in engine repair. The vehicle was then towed to the second independent mechanic where the vehicle remained. The manufacturer was not made aware of the failure. The failure mileage was over 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421904June 22, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear passenger doors will not open even when unlocked, child safety feature is not on. This is a safety concern in an emergency situation. Doors will not open from the inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421833June 22, 2021
POWER TRAIN
i bought this 2022 tucson from pohanka hyundai in capitol heights MD , after less than a month i started feeling harsh shifting in the transmission i looked underneath the vehicle and noticed immediately a red oil dripping from the transmission i took it back to the dealership and they told me you can drive it until we order a new transmission from hyundai !!! ignoring any safety concern i have , i refused to drive it like that and asked for a replacement for the car and after tons of fighting they agreed to give me a new car , i am reporting this incident to get you familiar with that kind of cars because maybe bunch of tucsons have the same issue and i am the only one detect it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421721June 21, 2021
ENGINE
Approximately 1 month ago, I was driving on the freeway at 65 mph. suddenly the engine lost power and the knocking began. We took it to the dealership that also has our 2012 Santa Fe, which has been recalled. It has been there for several months. Both vehicles need engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421464June 19, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Left passenger door will not open. I have found multiple examples on the internet. The door will not open using the inside or outside handle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421401June 18, 2021
ENGINE
bought 2017 Tucson sport new. Within a few months i notice the acceleration was diminished and the vehicle paused when pressing down on gas pedal. Dealer assured me it was related to the dual clutch. Fast forward to April 2019 and the issue never resolved itself and ultimately resulted in a thrown rod. Engine was replaced. Dec 2020 car shakes violently on highway brought back to the shop dealer claims nothing is wrong. June 4th have oil changed per schedule by jun9 i am smelling smoke upon exiting car. Check oil and it is on low. drop off at dealer they claim nothing is wrong. Force me to pay for another oil change and perform a 500 mile oil consumption test which will involve me driving this car on the highway with an engine that can seize at any moment potentially killing me or others on the road. Leave dealership and the car continues to spew smoke from tail pipe. No check engine lights appear during either event. This is incredibly dangerous and needs to be added to a lawsuit. Hyundai knows this is an issue but they do nothing and people will die.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421409June 18, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I am having the same problem as hundreds of others were the door actuators in 3/4 of my doors no longer function properly. Driver's side rear door cannot be opened from the inside or out. Front two doors have to be opened from the inside. Passenger side rear door is the only one that works properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421267June 17, 2021
ENGINE
The contact owns a 2013 Hyundai Tucson. The contact stated while driving at an undisclosed speed, there was an abnormal sound before the vehicle stalled. The vehicle was towed to the contact's residence and diagnosed by an independent mechanic as engine failure. The contact was informed that the engine needed to be replaced. The vehicle was towed to the dealer and the contact was informed that the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421295June 17, 2021
UNKNOWN OR OTHER
AT THE END ON 2020 THE BACK PASSENGER ON THE LEFT SIDE STOPPED WORKING. THIS DOOR WAS NEVER USED MAYBE ONCE EVERY 6 MONTHS. I LOOKED ONLINE AND SAW A BUNCH OF PEOPLE SAYING THE SAME THING ABOUT THIS MODEL. SINCE THE BACK SEAT AND DON'T USE DIDN'T WORRY TOO MUCH. NOW MY DRIVER SIDE DOOR WON'T OPEN OR CLOSE AND AGAIN YOU SEE DAILY REPORTS ONLINE OF PEOPLE COMPLAINING ABOUT THIS SAME ISSUE. THEY SAID THERE ARE NO RECALLS BUT I DON'T SEE HOW THIS IS NOT A SERIOUS PROBLEM. IF MY CHILD IS IN MY BACKS SEAT AND 2 OF THE DOORS DON'T OPEN IT'S HUGE SAFETY CONCERN IN AN EMERGENCY. MY MAJOR CONCERN IS ANOTHER DOOR GOES OUT AND WERE TRAPPED IN THE CAR. I HAVE NEVER EVER HEARD OF CAR DOOR GOING OUT THAT IS NEVER USED AND SINCE BOTH WENT OUT IT'S VERY CLEAR BASED ON MANY OTHER PEOPLE ONLINE THAT THIS IS A PRODUCT ISSUE WITH THIS MODEL CAR. IF YOU SEARCH ONLINE FOR MY MODEL YOU WILL SEE COUNTLESS PEOPLE WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421191June 16, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LEFT SIDE REAR DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE .. ALSO NOW THE DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE OF THE VEHICLE AND GETTING WORSE BY THE DAY. NOT BEING ABLE TO GET MY CHILD IN OR OUT OF THE CAR ON THE LEFT SIDE IS VERY WORRIESOME IF THERE WAS ANY TYPE OF AN EMERGANCY. IT HAS NOT BEEN INSPECTED AS OF YET BUT I AM TAKING IT INTO THE DEALERSHIP TOMORROW 6.17.21. THERE WERE NO WARNING LIGHTS OR NOTIFICATION DESCRIBING THE DEFECT OF THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421219June 16, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The locking mechanism of the driver's door as well as the rear door on the driver's side has malfunctioned. The driver's door requires the exterior handle to be pulled 3-6 times before the door will open (it opens on the first pull from the inside. The rear door does not open at all from either the inside or the outside. The issue with the driver's door started to occur in Feb 2021, or at approximately 50k - 55k miles. The issue with the rear door started to occur in May 2021, or at approximately 55k - 58k miles. I have not yet had the issue inspected by a dealer or independent mechanic, but will be soon. The rear door is a significant safety issue. If a severe enough accident occurred including a fire or rollover, or a collision to the passenger side that rendered the passenger side doors inoperable, occupants in the rear seat would not be able to exit the vehicle. I am also worried that the driver's door and possibly the passenger side doors will begin to not function at all. I have ready on many Hyundai forums that this is a common issue to all Hyundai models manufactured in the 2010s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420958June 15, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
UNKNOWN- the rear passenger door won’t open from the outside or the inside of the car. And now this issue is happening with both rear doors and the drivers side door. In order to get into the drivers seat, you have to get in through the passenger side door and crawl over. When I Google this safety concern, it seems like this has happened too many people. I’m concerned because if this has happened to others and if anyone gets into a car accident, no one can get out, without trying to break a window and crawl out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420975June 15, 2021
ENGINE
Driving vehicle, engine started knocking, noises got louder, engine stalled, caused 360 in the highway, was able to come to a stop on side of road. Inspected by mechanic, noted as engine failure, if vehicle would not have been stopped, would have caused fire in engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420817June 14, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My front passenger door and rear driver passenger door will not open from the outside or the inside. Issue with door latch mechanism. Mechanism was repaired approx. 1 yr ago on passenger rear door. Safety issue since doors can not be opened from inside if am emergency happened. Child age 5 rides in car regularly. Big safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420840June 14, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Passenger side rear door lock failed at 71000 miles. Could not open door from outside or inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420853June 14, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Driver's side rear door will not open. Was working fine - then suddenly neither the inside nor outside handle will open door when unlocked. This is a concerning safety issue since I use this vehicle to transport my 2 grandchildren in car seats - and creates a hazardous situation in an emergency. Internet forums are full of reports of this same issue with this particular year/model of Tucson. Also - there is evidence that Hyundai Korea is aware of this problem - and has initiated steps to offer owners replacement of all door latches to remedy the issue. Here is a weblink to the Korean page that spells out some of the details: http://www.consumerwide.com/news/articleView.html?idxno=37459 FYI - I have owned and driven cars for almost 50 years - and have never had a vehicle where the vehicle doors just stopped functioning like this....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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