Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11554902November 13, 2023
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
No known malfunction at this time on my vehicle - however a recall #251 has been issued with no repair available. Recall strongly recccommends parking car outside and away from structures due to possible fire which can also occur during driving. This problem has been going on with Hyundai cars for several years - AND THEY STILL DON'T HAVE A SOLUTION??? I called my two local dealerships and neither was aware of recall campaign 251. I asked if my ABS module completely failed - what module would they replace it with? I was advised that they would probably sell me a new one costing $1900 plus labor THAT HAS THE SAME PROBLEM!!! Hyundai is not taking this seriously - This is not being repaired in a timely manner. PLEASE RESTRICT THEM FROM SELLING ANYMORE CARS IN THE USA UNTIL THIS RECALL HAS A REMEDY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554705November 12, 2023
STRUCTURE:BODY
Back driver side door does not open at all and the passenger door only opens from the inside. If in an accident they may not be able to access me or my passengers in the vehicle. I am unaware of the cause of this issue and have not gotten it looked at by a professional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554729November 12, 2023
VEHICLE SPEED CONTROL, STRUCTURE:BODY
1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554760November 12, 2023
ENGINE, POWER TRAIN
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554499November 10, 2023
SUSPENSION, UNKNOWN OR OTHER
Rear subframe is completely rotted service tech advised parking the car it is unsafe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554299November 9, 2023
ENGINE, POWER TRAIN
Cracked cylinder wall in engine, after major oil consumption issues, complaints filed with dealership, corporate offices, did oil consumption tests and further hyundai corporate recommended an engine clean out which helped for a while however last year they had to replace my catalytic converter because it was "clogged", but still maintain that it didn't have to do with the oil consumption issue. No warning lights came on engine just wouldnt accelerate properly when pulling out in traffic, made noises and would not perform as it should. I have all service records pertaining to this vehicle since we have owned it. Dealership is wanting us to pay 8k for repairs because hyundai says its not covered under the recall .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554364November 9, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554417November 9, 2023
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
When I'm stopped at a light and go to push on the gas, the vehicle doesn't move, then all of a sudden it just takes off. Next the exterior driver side door handle doesn't open I have to pull on it a few times then it opens, there's like a delay. There are tones of complaints online about this, it's like the 2017 model's were just looked over when it came to SAFETY. My car only has 70K. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554378November 9, 2023
ENGINE
I am writing to express my deep concerns regarding a series of ongoing safety issues with our HYUNDAI TUCSON 2022 (leased in 2022). We have encountered alarming problems that are affecting the safety and reliability of the vehicle. On July 29, 2023, my husband was driving the vehicle up a sharp incline when the car started shaking/jolting and abruptly shut off. This resulted in a highly dangerous situation as the car began to roll back. He was unable to restart the vehicle, and it had to be towed to the nearest Hyundai dealership. It took over a week for the dealership to address and rectify the issue...so we thought (see below). Also, please note that there was smoke coming out from the exhaust when the tow truck came. It looked like smoke from a flame inside. Fast forward to November 8, 2023, the vehicle was experiencing the same issue as before: continuous shaking/jolting, and the vehicle abruptly shut off once again... stalling in the middle of a highway. A police officer saw what happened and helped my husband relocate the vehicle to the shoulder of the highway to avoid oncoming traffic/collision. He waited with my husband as he kept trying to get the vehicle to turn on. After 30 min, he was able to get it back on. The "check engine" light was illuminated. My husband drove home while the car was still shaking/jolting. We plan to, once again, have it towed to the nearest Hyundai dealership today. We were told the issue had been "resolved" from the last time this happened in July. Clearly, it was not resolved and I feel this vehicle should be recalled. These recurring problems are deeply unsettling for a vehicle that is not even two years old. Given the repeated and unresolved safety issues with this vehicle, I am concerned for the safety of myself, my family, my unborn child as I am expecting and other road users. I would like to request your immediate attention and intervention to address these problems effectively.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554376November 9, 2023
FUEL/PROPULSION SYSTEM
In the last 4 months my vehicle has had 2 bad fuel injectors. In both instances my check engine light came in while I was driving down the road. The vehicle shuttered and could not accelerate. Luckily both times J was close to home and was able to turn around. This came with no warning. Both times, I had previously driven the car that day with no issues. When I went out for another trip, the vehicle then had an issue. I am concerned the fuel injectors for this vehicle/model may have a defect of some kind, as I have lost two in a very short amount of time. If this happened in a congested area or highway it could absolutely present a safety issue. The first incident occurred when the vehicle had about 59,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554246November 8, 2023
ENGINE
I am having to add oil on a weekly bases. My vehicle makes sudden jerks and acts as it may shut off even while driving. constantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554260November 8, 2023
ENGINE
Engine light came on and then went off twice so I checked the dipstick and there was no oil on it. So went to Express Oil Change and they ended up performing oil change- but there was none in it. Car could have stalled. Yes. I have to keep going to having oil added to keep the car running. There isn’t a leak anywhere, yet the oil level keeps dropping. I took to a Hyundai dealership and they told me they would perform oil consumption test but then called the next day (after I left my car there) and said they would not do it because I am the second owner. No. Yes. Engine light came on but when back off two times within the same hour which prompted me to check the oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554159November 8, 2023
UNKNOWN OR OTHER
The audio suddenly stopped working (no warnings). This happened 3 times within the last few weeks. Dealer have fixed it each time (i.e. audio is back). Without audio important safety audio warning is not working. Dealer told us Hyundai won't fix it because it will cost over $3000 to replace the amplifier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553908November 7, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Bought vehicle from dealership and 20 days later my car shut off as I was driving. Spoke to dealer they had me bring to her mechanic that she use since it was going to be in the shop dealer agreed to put new pads and rotors on. Picked up vehicle, ask them about the problem. They told me that it was all good and that they just cleaned up the mass air sensor that was dirty. Brought vehicle home. Mid of Oct driving down highway/55 mph vehicle shut off again on me this time it went into limp mode. Call dealership back and she wanted me to drive it to shop. I stated I’d did not feel comfortable driving it 45 miles in limp mode. Local shop Looked at it discussed with dealership. I finally spoke to the shop they gave me the information of the codes. Dealership texted me not phone call told me all about the code It was pulling and recommended that I take it to a Hyundai dealership as there is a service campaign on the vehicle. Dealership sent bank a copy of the service campaign. It states as required by federal law dealers must not place vehicle into customers use until campaign and all open recalls performed on vehicle. Campaign states it is a safety action. Campaign also states Q&A on the campaign. Hyundai strongly encourages customers to get this fixed. Also states what will happen if the wear in the engine bearings are malfunctioning. Also states that dealers will inspect and if necessary replace the engine. this is the second time vehicle has shut off while I was driving on Wisconsin highways. I have informed dealership that it was the second time that it has done this and that it was unsafe. Then I find out that the first shop I took it to that works with the dealership put in a used transmission a new Cadillac converter days before my purchase, and neither in person prior to signing purchase agreement nor on the Wisconsin buyers guide does it show that this dealership replaced anything into this car. I have only driven 1400 miles. I spoke with dealer, she won’t help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553947November 7, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553978November 7, 2023
UNKNOWN OR OTHER
Catalytic converter failure. Driving and vehicle slowed down while attempting to pass another vehicle in spite of foot being on accelerator. We were nearly hit head on by a semi trailer. Vehicle unable to increase speed over 50 mph. Taken to dealership. Diagnosed with problem with catalytic converter failure. The vehicle has 82,000 miles. Failure occurred suddenly. Vehicle has also been burning oil since June 2022. Dealership and Hyundai have covered nothing and offered no solutions other than to replace catalytic converter at cost of $3,693.35. There are multiple other complaints of exact same issue online and the safety of this vehicle is questionable as vehicle will refuse to accelerate suddenly which results in a dangerous situation for vehicle's occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553998November 7, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available for repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available for repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554023November 7, 2023
STRUCTURE:BODY
The passenger rear door no longer opens from either the outside or inside. Door unlocks but unable to open door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554054November 7, 2023
EXTERIOR LIGHTING
The rear turn signals sit really low. Several times I've had cars that clearly did not expect me to turn, yet my turn signals were on. I asked my husband to check my lights and we realized if a car was too close behind (which I can't control) or a larger vehicle it would be impossible for them to see the turn signals in the rear. I checked for other complaints and sure enough this is a big concern for many - so much so that a number of folks are trying to fix it by installing LED lights in the hopes of bringing attention to their turn signals! Research is that there is nothing illegal with this, several car manufacturers are doing it and input from the manufacturers is its for aesthetics. I'd rather have an ugly car than an unsafe one. Called the dealer - they were unaware, but asked if they would change the bulbs to LED. They have to find after market bulbs but will call us back. My car is two months old and I don't want it any more - I now fear being rear ended. Many in the forums felt the same way. There should be guidelines, laws, something to prevent manufacturers from sacrificing vehicle safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553804November 6, 2023
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Hyundai Tucson. The contact stated that there was an unknown abnormal sound detected. There were no warning lights illuminated. The vehicle was taken to an independent tire center, where the subframe was found to be rotted. The mechanic informed the contact that there was a hairline crack and that the tire could fold up if the vehicle was driven over a bump. The rear tire was sticking out due to the ball joint. The contact drove the vehicle to her residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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