Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11774300October 28, 2026
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
On Wednesday, October 21, 2026, our 2015 Hyundai Sonata with the 2.4L Theta II GDI engine suffered a sudden, complete engine seizure while traveling about 75 mph on I-25 Southbound near Castle Rock, CO. A family member was driving. Warning lights across the car began flashing, the engine made a loud grinding noise, and the brakes stopped working. Over a long distance, the driver was able to get the car onto the shoulder and bring it to a stop, then engage the parking brake. There was no collision and no injuries, only because traffic was light. The car was towed to a repair shop, then transferred to a second shop, which determined the engine had seized and requires full replacement. This vehicle is covered by Hyundai's Theta II GDI engine campaigns for connecting rod bearing failure. On October 26, 2026, Hyundai told us the Knock Sensor Detection System software update (Campaign 953) was never completed on this vehicle and declined coverage. Neither we nor the prior owners, who are family members, recall receiving any notice of this campaign. All previous check engine lights were diagnosed and repaired at independent shops, including an intake manifold replacement in April 2024, and no shop ever identified an open engine campaign. A full engine seizure at highway speed, combined with the loss of braking, creates a serious crash risk for the driver and surrounding traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771005October 14, 2026
ENGINE, FUEL/PROPULSION SYSTEM
A franchise dealership performed a federally mandated safety recall service (ECM Software Update) and a knock sensor replacement on this 2015 Hyundai Sonata 2.0L Turbo. To perform these specific repairs, the technician had to work directly around the intake and turbocharger assembly workspace. Immediately after picking up the vehicle, it suffered a sudden and dangerous loss of power and refused to accelerate normally on the highway, creating a severe traffic hazard. Upon an immediate emergency inspection by the same service center 5 days later, the dealership documented in writing that the turbocharger intercooler hose clamps were completely off/unfastened. Because the technician left the clamps disconnected, the turbo lost sealed pressure, failed completely, and began dumping high-pressure engine oil backward through the air filter intake box. The service center is now refusing to take responsibility for the mechanical safety failure directly caused by their technician's recall repair negligence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770729October 13, 2026
ENGINE
Hyundai Motor America is explicitly refusing to honor the mandatory safety recall and lifetime warranty extension for a catastrophic rod bearing failure on my 2015 Hyundai Sonata (VIN [XXX]). The engine suffered a sudden internal connecting rod bearing seizure while operating, causing a complete loss of motive power and creating an immediate hazard. Hyundai Corporate Escalations issued a blanket denial solely because the vehicle carries a rebuilt title. However, the vehicle's official Hyundai portal confirms that Service Campaign 953 (the Knock Sensor Detection System software update) was successfully completed on XXX. The engine failure matches the exact factory manufacturing defect (internal oil starvation from manufacturing debris) that is the subject of the In re: Hyundai and Kia Engine Litigation. The external collision history that led to a structural/rebuilt brand has absolutely zero mechanical correlation to a sealed, internal crankshaft block defect. Hyundai is acting in bad faith by using an unrelated title status to evade a federal safety recall mandate and escape liability for a dangerous, stalling powertrain defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770792October 13, 2026
VISIBILITY/WIPER
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at 20 MPH, the driver-side windshield wiper failed to function properly. The vehicle was taken to an independent mechanic, who determined that the wiper blade was not making proper contact with the windshield due to a bent driver-side windshield wiper arm. The dealer was contacted and confirmed that no recall coverage applied to the failure. The contact associated the failure with NHTSA Campaign Number: 23V180000 (Visibility/Wiper). The contact notified the Hyundai manufacturer of the issue by phone. The failure mileage was approximately 26,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770599October 12, 2026
UNKNOWN OR OTHER
I received a notice from Hyundai that there was a Service Campaign 9C2 for my car. My car was running fine but I took it to Jones Hyundai in Belair MD for oil change and the Service Campaign. After this work was done my car lost driveability, poor throttle response and transmission searching for correct gear. I notified Hyundai about my concerns and they replied they opened a case number. Corporate advice so far has been to let the car warm before driving, which has been marginaly helpful. It is hard to merge with high speed traffic because of poor throttle response and transmission searching for correct gear, I have had some close calls. I think cold weather will increase this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770442October 11, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
I am filing this complaint regarding transmission and drivability problems with my 2015 Hyundai Sonata 2.4L following Hyundai Campaign 9C-2. My vehicle was running and driving perfectly before this update. I have always maintained it on time, followed proper maintenance schedules, and have records documenting its maintenance history. I never experienced these transmission issues before the update. The problems began immediately after the campaign was performed. In fact, I noticed the abnormal shifting before I even left the dealership after picking up my vehicle. Since the update, the vehicle has experienced poor and abnormal shifting behavior. I contacted the dealership to report the problem and also filed a complaint directly with Hyundai Corporate. I was told that Hyundai is aware of the issue, yet my complaint remains unresolved. I also located a document online indicating that Hyundai is aware of this problem. Additionally, I have seen numerous reports from other Hyundai owners describing similar transmission problems after receiving this same update. My vehicle has approximately 82,000 miles. The engine was replaced approximately one year before this complaint. Given the vehicle's excellent operation before the update, my documented maintenance history, and the immediate onset of the problems at the dealership, I am seriously concerned that Campaign 9C-2 caused or contributed to these transmission issues. I am requesting that NHTSA investigate whether this software update causes or worsens transmission shifting problems in affected Hyundai vehicles. Hyundai's awareness of the reported issue and the apparent number of similar owner complaints make this especially concerning. I believe this issue deserves investigation to determine its cause, assess any potential safety risks, and establish whether corrective action
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769538October 7, 2026
ENGINE
Ever since the 9C2 software update was completed on 94/26, the car is experiencing hesitations not only in the first few minutes of driving but after the engine is hot. It was driving perfectly before this update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769300October 6, 2026
ENGINE
Recently got the engine rebuilt (2024) and then it broke down on me yesterday with the engine light flashing and a warning sign stating pull over don’t drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769165October 5, 2026
UNKNOWN OR OTHER
On May 28, 2026, the panoramic sunroof on my 2015 Hyundai Sonata became off track while I was driving. I could not get the sunroof back into its proper position because it was off track. I continued driving, and while I was traveling on the highway, the sunroof panel detached from the vehicle and flew down the highway. This created a serious safety hazard to me and other motorists. I was not the original owner and did not know the vehicle was subject to a recall. After the incident, I researched the vehicle and discovered Hyundai's Sonata Panoramic Sunroof Recall, Campaign 152. Hyundai's official website states that my vehicle is affected by the recall. Hyundai's recall description states that the wind deflector can interfere with the movable sunroof panel and, in some cases, cause the panel to detach from its mounting tabs. It specifically warns that if the panel detaches while the vehicle is in motion, it could become an obstacle to other drivers and increase the risk of a crash. This is what happened to me. After discovering the recall, I took the vehicle to a Hyundai dealership to have the recall addressed, but the dealership refused to perform the recall repair. Hyundai's website states that the dealer will repair the wind deflector anchor plate at no charge. I'm asking NHTSA to determine the appropriate remedy when the recalled condition actually occured and resulted in the sunroof panel detaching while the vehicle was in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768632October 2, 2026
ENGINE
am seeking assistance regarding a sudden and unexpected engine failure with my vehicle. The Sonata only had approximately 80,000 miles on it when the engine failed. Prior to this happening, I had never experienced any problems with the vehicle. There were no warning lights or other indications that there was an issue with the engine, and the vehicle had passed inspection. The engine failure happened completely out of the blue. I have also kept up with the vehicle’s maintenance, including regular oil changes. I recently replaced the battery and tires as well. Hyundai previously denied my claim, stating that the vehicle’s salvage title was the reason for the denial. However, I would like the circumstances of the engine failure and my maintenance history to be fully considered. The vehicle had relatively low mileage, was maintained, passed inspection, and showed no warning signs before the engine suddenly failed. I can provide maintenance records, receipts, inspection records, photographs, repair records, and any other documentation needed to support my claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768229October 1, 2026
ENGINE
"I am filing a complaint regarding severe vehicle jerking, engine surging, and rough transmission shifting immediately following the completion of Hyundai Service Campaign 9C2 (TSB 26-01-013H-1) on my 2015 Hyundai Sonata. The vehicle exhibits dangerous hesitation and lurching during cold starts. This behavior creates a traffic hazard when pulling out of driveways or into intersections during the first 3 minutes of operation. The manufacturer has acknowledged this cold-start defect in an internal 'Drivability Information' memo but has not provided a permanent remedy to repair the software logic."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765767September 21, 2026
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving approximately 65 MPH, the vehicle failed to properly accelerate. Later, while attempting to accelerate from a yield sign, the vehicle suddenly stalled. The vehicle was later towed to the local dealer to be diagnosed, and it was determined that the engine bearings had failed and the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764359September 15, 2026
ELECTRICAL SYSTEM
The contact's sister-in-law owned a 2015 Hyundai Sonata Hybrid. The contact stated that while the vehicle owner was driving 55 MPH, the owner noticed smoke coming from under the hood. The owner parked and exited the vehicle, and while attempting to inspect the vehicle, the owner noticed flames coming from underneath the hood, and the fire extended to the cabin of the vehicle. The Fire Department extinguished the fire and informed the owner that the fire had gone through the firewall and entered the interior of the vehicle. The front seats of the vehicle were completely burned. The vehicle was towed to a local tow yard and was deemed a total loss. The vehicle was under liability insurance. A Police report was filed. The contact sustained back pain from riding in the police officers vehicle. Additionally, the contact stated that the dealer had repaired the vehicle for ABS failure two weeks prior to the incident. The dealer was notified of the fire incident but informed the contact that an inspection could not reveal the cause of the fire. The manufacturer was contacted by phone, and a case was filed. The failure mileage was approximately 98,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11763571September 11, 2026
ENGINE, FUEL/PROPULSION SYSTEM
After receiving the Hyundai Service Campaign 9C2 update on my 2015 Hyundai Sonata on XXX, I have started having jerky acceleration when the car is first started and am driving. Also, while driving at highway speed (~65 mph)) and I take my foot off the accelerator to coast, the engine RPM drops suddenly, anywhere from 250 rpm to 750 rpm, then recovers abruptly to where it was at prior to the drop (typically around 2000 rpm). The engine rpm also drops while driving at slower speeds and recovers but is not as noticeable as it is at highway speeds. It was not doing this prior to the Service Campaign. There are no check engine lights or pending codes. I brought it back to the Hyundai dealer and discussed the issue with them on XXX. They acknowledged it was likely due to the Service Campaign and they did not want to keep the car to look at it and said no damage was being done and it was safe to drive. They said a fix was in the works but did not know how long until it was released and I should receive information in the mail on it. Video link [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763289September 10, 2026
POWER TRAIN, ENGINE
In March 2026 Hyundai did an emissions update Campaign 9C2. Since that update my 2015 Hyundai Sonata SE has run rough and shifted hard. Hyundai stopped doing the update in May 2026. Hyundai has not provided any update to fix the problem they created. I am worried the update is damaging the motor and transmission of a car that was running just fine prior to the update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761235September 1, 2026
ENGINE
The engine failed due to the known recall defect, dealer confirmed loss of compression in cylinders 2 & 4. I am a federal employee stationed overseas on official duty orders, and Hyundai Motor America is delaying safety recall remedies and buyback negotiations since June 9th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759964August 27, 2026
ENGINE
Engine locked up, crank bearing failure, found out there is known failures with this problem and Hyundai had a class action suit against them in the past and issued lifetime warranty for this engine due to this problem. Took car to local dealer, Clay Cooley in Sherman TX, they have been great but Hyundai corporate has denied the claim stating lack of maintenance records. Car has 175,000 miles on it, I have only owned it for about 5-6,000 miles. I have changed the oil in it twice myself I was able to prove one of those with a receipt but I don't have the other receipt and have been unable to get it. The dealer has records of oil changes up to 150k miles then I was able to find additional proof of other oil changes through car fax at smaller lube shops. The previous owner before me changed their own oil also and did not keep receipts I reached out to them with no luck. Ultimately there is only about a 10k mile gap of unprovable maintenance, this engine model has a known issue, it did not make it to 175k miles without proper maintenance, I can't control what previous owners did with their receipts but lifetime warranty should be lifetime not only if you can prove every detail from people you can't control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759071August 24, 2026
ENGINE
I bought this car new in 2015, when I was at 97000 miles they had to replace the motor and turbo, I am now at 155844 and they are telling me that basically all 4 cylinders have low compression, cylinder 3 is the worst. They are telling me that this car has to have a new motor. I have not done anything to this vehicle to cause no compression. They want me to pay around 8800.00 to get this fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757985August 19, 2026
FUEL/PROPULSION SYSTEM
Issue- fuel pump/supply line causing fuel to leak and fuel smell around the outside of the car. This can cause a major fire, explosion, death for myself and others around me. Problem has been confirmed by auto repair shop. No warning messages on car dash board, just strong smell of gas. Replaced gas cap and smell is still there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757315August 16, 2026
SERVICE BRAKES
Brake lights not working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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