Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11592523June 4, 2024
TIRES:TREAD/BELT, TIRES
P205 65 R16 Blizzak tires were purchased in December 2023, online and I had them installed same week. I spoke to the employee who stated as long as I rotated the tires at 5,000 miles, I can drive them all year. I went to Discount tires on Saturday to have my tires checked since I was sliding in the rain. The employee told me my front tires were at a 1 and 2, while the back tires are at 9 and 10. She told me to talk to the front desk about the tires. I went in and asked about the warranty I had purchased. The employee told me it does not apply and that I would need to replace the tires. I explained to him that the car doesn't even have 5,000 miles on it since the purchase of the tires and how did the front wear so quickly? I only started using the car more in March. He also told me it could be the alignment. I had that fixed 2 years ago and the car doesnt pull left or right. He stated that the tires will bald if being driven in over 40 degree temps. I have in the past used winter tires all year and never experienced this. These tires never made it to 5,000 miles. They should not be worn so badly in the front, that this had now cause my back breaks to grind. Not only do I have to buy 4 new tires, since I can't keep the back on there, but I have to eventually get new back brakes, that aren't even 2 years old. These tires should not be on anyone's cars if they wear this quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592249June 3, 2024
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at 45 MPH, the vehicle failed to accelerate as the accelerator pedal was depressed. The vehicle stalled and failed to restart. No warning lights were illuminated. The contact stated that there was white smoke coming from the front of the vehicle. The contact exited the vehicle and unlatched the hood when it was discovered that the engine caught on fire. The fire department arrived on the scene and extinguished the fire. No fire department or police report was filed. No injuries were sustained however the contact mentioned his arm hair did burn off and no medical treatment was needed. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11592293June 3, 2024
STEERING
On [XXX] at [XXX], my 2017 Hyundai Sonata Sport lost power steering while I was driving 60 mph on [XXX] in San Leandro, CA. The MDPS warning light came on and my steering wheel became very tight and difficult to control. I remained calm and maintain control of the steering with both of my hands and got off the freeway safely. I parked at the nearest exit and turned off the engine. I waited a few seconds, then restarted the engine and the MDPS warning light disappeared and the power steering came back. The MDPS malfunction happened on local street before, but that was my 1st MDPS malfunction experience while I was on freeway and it was very scary and dangerous. I reported the incident to San Leandro Hyundai dealership on 5/31/2024 because Hyundai is aware of this malfunction and extended the MDPS warranty to 15 years. The mechanic from San Leandro Hyundai acknowledged the issue and found a fault in the MDPS. However, the dealership refused to repair or replace the MDPS because the dealership claimed the part (56310-C2700), steering column & shaft assembly, is not covered by the extended warranty. San Leandro Hyundai dealership knew there was a problem, but disregarded driver safety on highway. Please see MDPS warning light from my pictures and I have video recording of the incident if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592080June 3, 2024
STEERING
Total loss of power steering while driving, wheel locks up randomly. Hyundai dealer said the battery was old, I put a new hyundai battery in it and the steering locked up leaving the dealership. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592103June 3, 2024
UNKNOWN OR OTHER
2019 white Hyundai Sonata has same paint peeling issue as 2017-2018 Sonata. Two different locations on the Sonata started peeling. The paint recall needs to be extended to 2019 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591675May 31, 2024
ELECTRICAL SYSTEM
driving on the side of the interstate, the hybrid battery indicator continuously dipped low. Minutes after continuing driving on the interstate around 50 to 60 mph, every light on the dash came on the vehicle stopped accelerating, and the warning light check HEV system shut engine off started flashing. The vehicle would no longer start again after this. the dealership said that the fuse was being oversupplied, which is what caused the system to fail. This exact situation is listed in a recall for 2013 to 2015 Hyundai Sonata hybrids. After reading the recall notice., my vehicle had this failure due to the exact reasons listed in the recall notice. due to the damage that was caused by this fuse that could not hold enough electricity my wiring harness also has to be replaced. This could be a three to $4000 out-of-pocket expense for me that should be covered under this recall, due to its exact nature of similarities. please assist me. I do not have the complete invoice due to the fact that the dealership is withholding that information until the repair is complete However, hyundai motor is also aware of this issue, and I am filing this complaint for this investigation to be moved with urgency
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591833May 31, 2024
ENGINE, VEHICLE SPEED CONTROL
The car was running well when suddenly loss power and stall. Have it check with a Scanner it read code P1326 (Knock Sensor) which has been recalled on other Sonatas, and Hyundai Models for the same Problem/Issue. This code (P1326) have Made Hyundai to REPLACE the engine in many cars (Recalls). My year made Hyundai Sonata it was not included on the Recalls. Now, I have a car with Loss Power and Stalls to move with No safety because of the 2013 was not included in the Recalls which has the same Issue as those Recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591850May 31, 2024
ELECTRICAL SYSTEM
When I have my car parked without starting for 3 or more days, I get a alert that my 12vdc battery is low. When I get back to my car, I have to use the physical key to unlock and push the 12 dcv button to jump start the system. The cover over the door latch has to be taking off with the key to access it and is very hard to remove. This is a safety issue, especially for someone who may have a disability. It tool me 15 minutes to remove the cover because I had to pry it off with breaking it. I got to the point of just pulling it off before I leave home and putting the cover in glovebox because I park at the airport for work trips. These has happened 3 times. If these is the case, hyundai needs to make the Manuel key access accessible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591509May 30, 2024
ELECTRICAL SYSTEM
The contact owns a 2010 Hyundai Sonata. The contact stated that upon attempting to turn the ignition key in the ignition switch to start the vehicle, the ignition switch failed to turn, and the steering wheel locked. The vehicle was towed to an independent mechanic, where the ignition switch was replaced; however, the vehicle failed to start. The mechanic determined that an unknown part needed to be replaced. The mechanic contacted the manufacturer for parts and was informed that the unknown part had been discontinued. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591510May 30, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car randomly engaged emergency brakes while driving 70+ mph on the highway with no cars nearby. It almost came to a complete stop but i was able to accelerate again. it was not acting as a safety features because there was not a car close to my front. I am concerned if it happens again i could get in a crash and rear ended. The dealership does not seem concerned
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591538May 30, 2024
SERVICE BRAKES
Recall notifications for Hyundai campaign 251 but no remedy available since early 2023. Finally learned a remedy was available, made online appointment with my dealership (Future Hyundai of Concord, Concord, CA) but when I arrived for my appointment, they said they did not have the part. That was April 29, 2024. I was told to follow up in a week, which I did. Part still not available. Followed up several more times to which I have not received any response. I am driving a potentially very dangerous car now awaiting this recall remedy. Last year I waited 5 months for a new Hybrid battery with similar lack of communication and delays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591195May 29, 2024
UNKNOWN OR OTHER
The existing white paint issue that is noted in the following warranty extension bulletin needs to be applied to the 2019 model year which has an identical issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591285May 29, 2024
FUEL/PROPULSION SYSTEM
Summary: The gas tank on this vehicle blew up/expanded rapidly to the point it could have erupted into a gasoline vapor fireball, killing the occupants of the vehicle or others. According to two Hyundai dealers, a failure in a check valve and the vehicle ECU programming caused pressurized air from the engine to be pumped into the gas tank, causing it to expand to the point of explosively popping out all of the sheet metal under the back seat. One Hyundai dealer service technician described the vehicle as, quote, 'a ticking time bomb'. There was no check engine light or warning at the time of this explosive event, although one occurred later. Hyundai has not offered to repair this vehicle. Please note that this potentially deadly issue is already well known to Hyundai/Kia. The Sonata has a sister vehicle from Kia that is the same vehicle platform called the K5. Kia issued a service campaign to address this extremely dangerous issue in April (TSB: SC288 K5 (DL3a) April 2024) which reads in part: "The subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve, which results in pressurized air to flow into the fuel tank." In addition, at last check an investigative reporter in Charlotte, NC has identified numerous Hyundai and Kia vehicles in which this has occurred. There's likely far more people who have already had this occur, and potentially thousands or hundreds of thousands of vehicles with this potentially deadly condition. (See: wsoctv.***/news/local/kia-acknowledges-gas-tanks-swelling-suddenly-offers-free-fix) As stated above, Hyundai has not offered to fix my vehicle. Please immediately take steps to force the manufacturer to remedy this extremely dangerous condition for all affected owners before someone is injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591353May 29, 2024
AIR BAGS
Airbags light shows up on the dashboard one day and it won’t go away, I was just driving and it came on. No collision has occurred causing airbag light to come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591361May 29, 2024
STRUCTURE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the sunroof wind deflector detached from the vehicle and flew off. The local dealer where the vehicle was serviced under an unknown recall related to the failure was contacted; however, the contact was informed that the recall repair was completed in 2017 as a one-time free repair. The manufacturer was contacted and confirmed that the recall was a one-time repair. The vehicle was not repaired. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591384May 29, 2024
ENGINE, UNKNOWN OR OTHER
5/18/24 in the afternoon, driving the car on freeway. the car lost power. AC stopped. Heat and check engine lights came on. Pulled car to shoulder. Driver’s window was foggy. Smoke coming from front. Exited the car. Flames seen underneath front of car and passenger compartment. Smoke worsened and within minutes 10 foot high flames engulfed the car. Fire department had to extinguish the flames. And California Highway Patrol blocked off several lanes. The vehicle totally was incinerated. I filed a police report number 240518LA2144. I do not have the report yet. It is not ready. It was filed with the California highway patrol.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11591391May 29, 2024
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and while attempting to turn, the vehicle hesitated. The vehicle was restarted but made the abnormal sound and stalled. The contact smelled smoke upon veering to the shoulder of the roadway. The contact exited the vehicle and discovered a liquid substance coming from the under carriage. The vehicle was towed to an independent mechanic and the contact was informed that the engine was cracked, and the contact was informed to take the vehicle to the dealer for service. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591412May 29, 2024
FUEL/PROPULSION SYSTEM
Fuel pump failure, causing car to stop immediately on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590971May 28, 2024
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2015 Hyundai Sonata. The contact stated that after the vehicle was at the dealer for a routine oil change and an engine flush, the following day while driving at approximately 10 MPH in a stop-and-go school zone, the vehicle stalled and smoke emitted from underneath the hood. All the warning lights on the instrument panel were illuminated. The contact merged to the shoulder of the road and safely exited the vehicle. The vehicle was engulfed in flames. The police department was at the scene and attempted to extinguish the fire. The fire department later arrived and successfully extinguished the fire. The contact mentioned that the flames consumed the vehicle and only the framing was left but it was not determined destroyed yet. The vehicle was towed. A police report was filed. The VIN was included in NHTSA Campaign Number: 21V749000 ( Exterior Lighting, Electrical System) however the vehicle did not receive the recall remedy prior to the failure. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 161,765.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11590892May 27, 2024
FUEL/PROPULSION SYSTEM
The fuel tank under the backseat expanded forcing the backseat up and causing the muffler to scrape the ground. The expansion of the fuel tank could have exploded due to extreme pressure. Vandergriff Hyundai in Arlington, TX has inspected the vehicle and confirmed component failures in the fuel system. The vehicle has been inspected and currently in the process of being repaired at the dealership. The check engine light was illuminated to warn of component failures approximately six weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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