Hyundai Sonata Complaints

17,026 consumer complaints on file.

#768047October 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
THE BRAKES MAKE AN EXTREMELY LOUD SCREECHING SOUND, MAINLY WHEN BREAKING. IT IS LOUD ENOUGH TO ATTRACT QUITE A BIT OF ATTENTION. IT SCARES PEDESTRIANS AND OTHER VEHICLES. IT SOUNDS SIMILAR TO THE WARNING SOUND MADE BY WORN BRAKES. WE HAVE MADE COMPLAINTS TO THE DEALER ON 6 SEPARATE OCCASIONS. THEY SAID THAT THEY HAVE GLAZED OUR BRAKES AND REPLACED OUR BRAKE PADS AND THAT THE PROBLEM CANNOT BE FIXED. THEY ADVISED US THAT ALL HYUNDAIS DO THIS BECAUSE OF GOVERNMENT REGULATIONS ON THE CONTENT OF BRAKE PADS. I'VE ALSO CALLED THE HYUNDAI CUSTOMER SERVICE NUMBER AND THEY ALSO TOLD ME THAT NOTHING CAN BE DONE AND THAT THIS IS NORMAL. THE BRAKES MAKE A NOISE THAT SOUNDS LIKE THEY NEED TO BE REPLACED- THEY CAN'T BE SAFE. IT IS VERY STRESSFUL DRIVING A VEHICLE WITH BRAKES THAT SOUND LIKE THEY COULD QUIT AT ANY TIME. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768048October 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
THE BRAKES ON THIS VEHICLE HAVE SQUEALED SINCE THE FIRST FEW MONTHS AFTER I BOUGHT THE CAR. I HAD LEARNED TO LIVE WITH IT. I KEEP MY WINDOWS UP AND RADIO ON SO I CAN'T HEAR THEM SQUEAL. LATELY, THOUGH, THEY HAVE BECOME LOUDER AND MORE CONSTANT. I HAVEN'T GONE TO THE DEALER WITH A NEW COMPLAINT, BECAUSE THEY ASSURED THE LAST 2 TIMES I COMPLAINED THAT THERE WAS NOTHING WRONG AND "THAT'S JUST HYUNDAI BRAKES. THEY'LL STOP YOU, BUT THEY ARE LOUD!" WHATEVER, SURELY THERE IS SOMETHING THAT CAN BE DONE. I HAVE FRIENDS WITH OTHER TYPES OF HYUNDAI'S AND THEIR BRAKES DON'T DO THIS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020042October 2, 2002
AIR BAGS
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. *NLM CONSUMER STATED THAT THE AIR BAG WAS SERVICED THREE TIMES BUT THE PROBLEM STILL EXISTS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567471September 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:MANUAL TRANSMISSION, TIRES, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER SAYS THAT HE AND HIS WIFE STARTED HAVING PROBLEMS WITH THE BRAKES. THE BRAKES WERE SQUEALING VERY LOUD. CONSUMER SAYS THERE WAS SOMEWHAT A KNOCKING OR SOMETHING LOOSE WITHIN. ALSO THE CONSUMER HAD VEHICLE REPAIRED BUT TWO DAYS LATER THE NOISE RETURNED. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018327September 10, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK WAS LEAKING GAS WHILE DRIVING. CONTACTED DEALER, AND THE DEALER STATED THAT LEAK CAME FROM THE UPPER PART OF THE FUEL TANK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766585September 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
STILL DEALER DOES NOT RECOGNIZE THE DEFECT ALTHOUGH THE CHANGE SOME OF THE PARTS ALREADY BUT THE PROBLEM STILL EXIST. NO SAFETYD EFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567304August 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER HAS 2 SONATAS, SAME YEAR, THAT HAVE EXPERIENCED COMPLETE TRANSMISSION FAILURES, ONE OCCURRED AT 96266 MILES AND THE OTHER AT 130294 MILES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017482August 28, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 40MPH CONSUMER'S VEHICLE WAS HIT ON FRONT LEFT DRIVER'S SIDE, ANDAIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8016170August 13, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 50 MPH. UPON IMPACT NEITHER AIR BAG DEPLOYED. DRIVER SUFFERED MINOR INJURIES, VEHICLE WAS TOTALLED. AIR BAG RECALL WAS DONE IN JUNE OF 2002.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8016027August 12, 2002
AIR BAGS:FRONTAL
CONSUMER WAS APPROACHING A STOP SIGN AND ANOTHER VEHICLE HIT HER. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. THE DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#566901August 8, 2002
AIR BAGS:SIDE/WINDOW
PRIOR TO RECEIVING RECALL 02V15, CONSUMER WAS INVOLVED IN AN ACCIDENT, ANOTHER VEHICLE TRAVELLING 35 MPH STRUCK CONSUMER HEAD ON, THE SIDE DOOR AIR BAG DID NOT DEPLOY, CONSUMER STATES AT NO TIME SINCE PURCHASE OF THE VEHICLE HAS THE SRS LIGHT ILLUMINATED, CONSUMER WAS INJURED IN THE ACCIDENT. *SLC *TS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#566943August 6, 2002
AIR BAGS:SIDE/WINDOW
CONSUMER RECEIVED RECALL NOTIFICATION 02VA45 TO REPLACE THE AIR BAG SENSOR. HOWEVER, WHEN RECALL WAS PERFORMED, THE AIR BAG WIRING HARNESS WAS REROUTED. WHEN QUESTIONED BY CONSUMER, DEALERSHIP STATED THAT THERE WAS ANOTHER RECALL TO BE PERFORMED TO REPLACE THE AIR BAG SENSOR. CONSUMER IS APPALLED THAT THE 2ND RECALL WAS NEVER RECEIVED. RECAL#02V145000 *TT *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566944August 6, 2002
AIR BAGS:SIDE/WINDOW
CONSUMER RECEIVED RECALL 02V145 AND SCHEDULED AN APPOINTMENT TO HAVE REPAIRS, HOWEVER THE DEALER STATED THE EARLIEST APPOINTMENT AVAILABLE WAS A MONTH LATER, THE CONSUMER DOES NOT FEEL THAT THIS IS NOT AN ACCEPTABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE DONE . *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015405August 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED AND WITHOUT ANY INDICATION ENGINE WOULD STALL. DEALER HAS BEEN CONTACTED, BUT CANT DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566969July 30, 2002
AIR BAGS:SIDE/WINDOW
THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT ANY ACCIDENT AND INJURED THE CONSUMER?S DAUGHTER. THE CONSUMER WAS INFORMED BY THE DEALER THAT A RECALL HAD BEEN ISSUED REGARDING A SIDE IMPACT SENSOR WHICH CAUSED DEPLOYMENT OF THE SIDE AIR BAGS WITHOUT PROVOCATION. *YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8014549July 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN SLOWING VEHICLE DOWN VEHICLE WOULD STALL INTERMITTENTLY. DEALER HAS REPAIRED FIVE TIMES, BUT PROBLEM RETURNED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764485July 20, 2002
SUSPENSION:FRONT
THIS CAR WAS WRECKED PRIOR TO PURCHASE I WAS JUST TOLD THIS AFTER HAVING REPORTED THAT THE CAR HAS PULLED TO THE RIGHT SINCE THE DAY I BOUGHT IT. THEY DID REPAIRS TO REAR WHEELS, FRONT END ALIGNMENT, CAR CONTINUES TO PULL AND HARD TO KEEP ON ROAD. I DON'T KNOW WHAT TO DO ABOUT IT, I WAS NOT INFORMED I PURCHASED A PREVIOUSLY WRECKED CAR OR I WOULD NOT HAVE PURCHASED IT. DON'T REALLY KNOW WHERE TO GO OR WHAT TO DO BUT THE CAR IS DANGEROUS AND DIFFICULT TO KEEP ON THE ROAD. I NEED SUGGESTIONS ON HOW TO PROCEED. JUST HAD A 30,000 SERVICE AND ASKED WHY CAR CAN'T BE FIXED WAS TOLD IT HAS BEEN WRECKED AND FRAME IS BENT, IT CANNOT BE FIXED. PLEASE ADVISE ME AS TO WHAT I SHOULD DO. THANK YOU WANDA KING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764494July 20, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MARCH 25, 2002 MY DRIVER SIDE WINDOW WOULD NOT CLOSE. I HAD PURCHASED AN EXTENDED SERVICE CONTRACT WHEN I PURCHASED THIS VEHICLE NEW IN 1998. I TOOK IT TO MY LOCAL DEALER, BURLINGTON AUTO MART, IN BURLINGTON, NJ, TO BE REPAIRED. I CHECKED MY CONTRACT AND THOUGHT THIS PART, 83403-34011 REGULATOR, WOULD BE COVERED. THEY SAID IT WASN'T. I CONTACTED THE HYUNDAI PROTECTION PLAN ADMINISTRATORS AT HYUNDAI MOTOR AMERICA IN FOUNTAIN VALLEY, CA AND RECEIVED A LETTER FROM DENISE LOWRIE, ADMIN. ASSURANCE PROD. DEPT., THAT SAID IT WASN'T COVERED. I WAS STILL IN THE PROCESS OF TRYING TO GET THIS PROBLEM STRAIGHTENED OUT WHEN ON JULY 19TH MY DRIVER SIDE FRONT WINDOW REGULATOR ALSO BROKE. I SPOKE TO JASON TAYLOR, ANOTHER ADMINISTRATOR IN THE ASSURANCE PROD. DEPT., WHO SAID HE GETS SEVERAL CALLS A WEEK QUESTIONING WHETHER THE WINDOW REGULATORS ON THE 1997 & 1998 SONATAS ARE COVERED UNDER THE PLAN. HE SAID THAT THE PLAN WAS CHANGED IN 1999 AND THE REGULATOR IS NOW CONSIDERED PART OF THE WINDOW MOTOR AND SO IT IS COVERED ON THE 1999 AND NEWER SONATAS. MY EXTENDED CONTRACT STATES THAT THE POWER WINDOW MOTORS AND GEARS ARE COVERED. THE WINDOW REGULATORS ARE NOT MENTIONED UNDER EXCLUSIONS. I DON'T KNOW IF YOU CAN LOOK INTO THIS MATTER, BUT I REALLY FEEL THAT THE REGULATOR PROBLEMS SHOULD BE EXAMINED, AS IT SOUNDS LIKE THERE ARE WAY TOO MANY REGULATORS FAILING IN THE 1997 & 1998 SONATAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764476July 19, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HATE THIS CAR AND AM VERY MAD THAT I HAVE SO MANY PROBLEMS WITH A NEW CAR. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014233July 18, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES SQUEAL VERY LOUD EVERY TIME BRAKES ARE APPLIED. VEHICLE HAS BEEN TAKEN TO DEALER 3 TIMES, DEALER CANNOT REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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