Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10313688February 24, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1999 HYUNDAI SONATA. HE TOOK THE VEHICLE TO THE DEALER FOR RECALL 09V124000 SUSPENSION FRONT SUB-FRAME. THE VEHICLE WAS FUNCTIONING NORMALLY PRIOR TO THE REPAIR. THE VEHICLE CURRENTLY DOESN'T DRIVE STRAIGHT AND WHEN HE ENGAGED THE BRAKES IT VEERED OFF OF THE ROAD. HE CONTACTED THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD NOT PAY FOR THE VEHICLE ALIGNMENT. THE FAILURE AND THE CURRENT MILEAGES WERE 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312881February 22, 2010
SERVICE BRAKES, ELECTRIC
PULLED OFF TO THE SIDE OF THE ROAD. SNOW ON THE ROAD. STARTED TO MOVE OUT TO THE ROAD AGAIN WHEN I NOTICED A LOUD GRINDING COMING FROM THE REAR BRAKES. MADE IT HOME AND TOOK THE CAR TO THE SHOP WHERE I BOUGHT IT, HEALY HYUNDAI IN BEACON NY. REAR BRAKES DOWN TO METAL AND ROTORS GOING. THEY RESURFACED ROTORS AND SAID IT WAS NORMAL WEAR AND TEAR. NO OTHER EXPLANATION. I DID NOT APPRECIATE THIS BECAUSE EVEN NOT HAVING NOT MUCH OF A MECHANICAL BACKGROUND, I NEVER HAD TROUBLE LIKE THIS WITH BRAKES THIS EARLY ON AND I HAVE DRIVEN MANY A CAR AND MANY MILES. THE CAR HAS 36,014 MILES AND HEAELY SAID THE FRONT BRAKES HAVE AT LEAST A YEAR TO GO. SOMEONE AT HYUNDIA NEEDS TO GET TO THE BOTTOM OF THIS BEFORE THIS BECOMES ALOT WORSE. PLEASE I HOPE SOMEONE LOOKS INTO THIS. ALSO THE DEALERS NEED TO BE HONEST WITH PEOPLE AND NOT BLAME AN PERCEIVED DEFECT IN MY OPINION WITH THE BRAKES ON THE DRIVER. I HAVE CHILDREN AND DON'T WANT THE BRAKES TO FAIL. PLEASE LOOK INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312617February 22, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG ONLY FUNCTIONED ON AN INTERMITTENT BASIS. THE AIR BAG LIGHT WOULD SHOW THAT THE AIR BAG WAS OFF AT LEAST 60% OF THE TIME. HE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. HE RECEIVED A RECALL NOTICE (08V161000) BUT THE VEHICLE WAS NOT REPAIRED AS THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE AIR BAGS. HE WROTE LETTERS TO THE MANUFACTURER BUT RECEIVED NO RESPONSE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE IS APPROXIMATELY 35,000. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. UPDATED 3/24/10 *CN UPDATED 07/19/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312473February 21, 2010
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS BACKING UP SLOWLY WHEN THE CAR SUDDENLY ACCELERATED WITHOUT ME TOUCHING THE GAS. I WAS ABOUT TO PUT IT INTO FORWARD GEAR WHEN IT SUDDENLY LURCHED BACKWARD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10312089February 18, 2010
SUSPENSION
2000 HYUNDAI SONATA. NHTSA CAMPAIGN NO. 09V124000 HYUNDAI CAMPAIGN NO. 089. *NJ THE CONSUMER'S DAUGHTER WAS DRIVING WHEN THE FRONT FRAME BROKE CAUSING THE BODY OF THE VEHICLE TO FALL TO THE PAVEMENT, WHICH ALSO CAUSED THE FRONT WHEEL TO BECOME DISCONNECTED FROM THE TRANSAXLE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE COLLISION CENTER CONTACTED THE DEALERSHIP TO GET AN ESTIMATE FOR THE REPAIR OF THE VEHICLE AND IT WAS DETERMINED THAT THE ESTIMATE WAS ROUGHLY EQUAL TO THE VALUE OF THE VEHICLE AND THEREFORE, REPAIRS WERE NOT RECOMMENDED. THE VEHICLE WAS SUBSEQUENTLY SCRAPPED. THE CONSUMER PURCHASED ANOTHER VEHICLE ON MARCH 14,2009. ON JANUARY 12, 2010, THE CONSUMER RECEIVED A RECALL NOTICE FOR THE VEHICLE THAT HAD PREVIOUSLY BEEN DEEMED AS NOT COST EFFECTIVE TO REPAIR. THE CONSUMER IS SEEKING REIMBURSEMENT UNDER THE RECALL NOTING THE VEHICLE WAS NOT REPAIRED BECAUSE THE DAMAGE CAUSED BY THE FRAME COLLAPSE WHILE DRIVING CAUSED MORE DAMAGE TO THE VEHICLE THAN ITS VALUE. *JB UPDATED 04/02/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311265February 17, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS. THERE WAS PRESSURE APPLIED TO THE ACCELERATOR, PEDAL, FOLLOWED BY A SLOW POWER RESPONSE. THE WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND HE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE FAILURES WERE CONTRIBUTED TO THE THROTTLE POSITION SENSOR. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 29,776.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310888February 16, 2010
VISIBILITY
1. THE DRIVER'S SIDE SUN VISOR DOES NOT STAY IN THE UP POSITION. 2. PERMANENT FAILURE 3. NOTHING HAS BEEN DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310464February 15, 2010
AIR BAGS, AIR BAGS:FRONTAL, EQUIPMENT
HYUNDAI SONATA PASSENGER AND MAIN AIR BAG FAILURE 2006 VEHICLE. BROUGHT VEHICLE IN FOR PASSENGER AIR BAG FAILURE/ RECALL. HYUNDAI STATE ALL WORKING OK, AIR BAG STILL NOT WORKING. HYUNDAI DID NOTHING TO CORRECT PROBLEM. ADULT SITS IN FRONT PASSENGER AND AIR BAG LIGHT STILL DOES NOT WORK ALL THE TIME. I AM DRIVING AN UNSAFE VEHICLE WERE I DON'T FEEL CONFIDENT THE PASSENGER AIR BAG WILL DEPLOY WHEN IT HAS TOO. WHAT IS HYUNDAI WAITING FOR, A DEATH DUE TO THE ARROGANCE? NOVEMBER 2009 MAIN AIR BAG INDICATORS COME ON.HYUNDAI DOES DIAGNOSTIC AND TELLS ME SEAT BELT TENSIONER FAILURE. THEY REFUSE TO PAY FOR IT, THEY REPLACE SEAT BELT BUCKLES AND TENSIONERS. MAIN AIR BAG PROBLEM CORRECTED BUT PASSENGER AIR BAG STILL INTERMITTENT PROBLEM. I HAVE BEEN IN CONTACT WITH HYUNDAI CONSUMER AFFAIRS AND THEY REFUSE TO PAY FOR THE REPAIRS SINCE IT IS OUT OF WARRANTY. THE CAR WAS LESS THAN 3 YEARS OLD WITH 74,353 MILES . IS THIS A SAFETY ISSUE OR A WARRANTY ISSUE? I PAID FOR THE REPAIRS BUT I NEVER KNOW IF THE AIR BAG SYSTEM WILL WORK PROPERLY. WHAT RIGHTS DO I HAVE IN THIS MATTER SINCE HYUNDAI IS NOT TAKING RESPONSIBILITY? ALSO THERE IS A RECALL ON THE HYUNDAI AZER 2006-2009 FOR FAILURE OF THE SEAT BELT TENSION SENSORS. THIS IS THE SAME PROBLEM THAT I EXPERIENCED IN MY 2006 SONATA. WHO IS TO SAY THAT THEY USED THE SAME PART IN MY VEHICLE? I WOULD APPRECIATE IF YOU CONTACT ME AND LET ME KNOW HOW I GET REIMBURSED FOR THE REPAIRS AND GET MY CAR SAVE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310482February 15, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 HYUNDAI SONATA. WHILE DRIVING 2 MPH OUT OF A PARKING SPACE, THE VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO A BUILDING. THERE WERE NO INJURES. THE CURRENT AND FAILURE MILEAGES WERE 19,000. UPDATED 3/12/10 *CN THE CONSUMER STATED WHEN THE AIR BAG DEPLOYED, IT STRUCK HER IN THE CHEST. UPDATED 03/04/10. *JB THE CONSUMER STATED SHE WAS PULLING INTO A PARKING SPACE AT 1-2 MPH WITH HER FOOT ON THE BRAKE, WHEN THE ENGINE SURGED WITH A GREAT ROAR AND THE VEHICLE ACCELERATED AND CRASHED INTO A WALL. UPDATED 05/06/10
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10310695February 15, 2010
VISIBILITY
SUN VISOR ON DRIVERS SIDE WONT STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310703February 15, 2010
SERVICE BRAKES, ELECTRIC
I AM DRIVING A 2008 HYUNDAI SONATA AND HAD MY REAR BRAKES DETERIORATE TO NOTHING WITH OUT ANY WARNING. THEY WERE TO THE POINT WHERE IT WAS METAL TO METAL AND I HAD TO REPLACE MY BRAKES AND MY ROTORS. THE SCARY PART WAS THAT THE SOUNDS METAL TO METAL WERE NOT CONSTANT SO IF YOU DID NOT KNOW BETTER YOU MIGHT DEBATE ON WHAT THE PROBLEM WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310278February 14, 2010
VISIBILITY
2007 SONATA,V^, BOTH SUNVISOR BROKE AT A COST OF $100EA TO REPLACE. CLAIMED IT WAS DUE TO COLD WEATHER. SUN VISOR WOULD NOT STAY UP. HINDRANCE WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308939February 12, 2010
STRUCTURE:FRAME AND MEMBERS
2000 HYUNDAI SONATA- FRONT SUBFRAME WAS RECALLED DUE TO DETERIORATION FROM ICE AND SALT. I LIVE IN MAINE. MY ENTIRE SUBFRAME, FRONT AND REAR IS COMPLETELY RUSTED AND DETERIORATED. NOTHING HAS BEEN DONE TO FIX IT, BUT IS VERY DANGEROUS AND I WAS TOLD BY THE DEALERSHIP THIS CAR IS UNSAFE TO DRIVE AND COULD CAUSE AN ACCIDENT AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308751February 11, 2010
AIR BAGS:FRONTAL
FOR THE THIRD TIME, THE AIRBAG SENSOR LIGHT IS ON IN THE CLUSTER PANEL. LOCAL HYUNDAI DEALER CANNOT TELL ME IF THE AIRBAG IS OPERABLE. I'M SHOCKED AT THE NUMBER OF AIRBAG COMPLAINTS FOUND ON THIS SITE FOR THE 05 SONATA AND THE FAILURE TO DEPLOY. I HAVE RECORDS INDICATING LOOSE CLIPS, DEFECTIVE MODULE REPLACED, ETC. ON SERVICE FOR AIR BAG LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308451February 10, 2010
VISIBILITY
SUNVISOR WILL NOT STAY UP, OBSTRUCTING VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308436February 10, 2010
AIR BAGS, AIR BAGS:FRONTAL
FOR NO SPECIFIC REASON MY 2003 HYUNDAI SONATA 4 CYLINDER BASE MODEL'S AIRBAG LIGHT CAME ON. I HAD TO GET THE PASSENGER AIRBAG REPLACED AT A COST OF $900 AT THE DEALER. NO EXPLANATION WAS GIVEN BY THE DEALER AS TO WHY THE BAG WENT BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308249February 10, 2010
VISIBILITY, VISIBILITY:REAR WINDOW WIPER/WASHER
I PURCHASED A 2009 SONATA FOR MY WIFE'S SAFETY, DRIVING THE ROADS OF TEXAS TO AND FROM WORK. I NOTIFIED HYUNDAI ABOUT A SERIOUS AND DANGEROUS INSTRUMENT PANEL CONTROL DESIGN FLAW.. THE SONATA MANUAL IS SELF-EXPLANATORY STARTING AT PAGE 1-101 - ADDRESSING KNOWN AND FREQUENT FOGGING ALL WINDOWS ISSUES. BRIEFLY, IT IS UNCONSCIONABLE TO ASK THE DRIVER, WHILE DRIVING, TAKE ONE HAND OFF THE WHEEL, LOOK DOWN, FIND, READ AND MANUALLY RESET MULTIPLE EXACT POSITIONS IN TEMPERATURE, A/C AND FAN SPEEDS TO DEFOG ALL WINDOWS. AT 70 MILES, OR ANY MPH--THIS IS A DISASTER WAITING TO HAPPEN. SONATA HYUNDAI WINDOWS FOG QUICKLY, COMPLETELY AND FREQUENTLY BLINDING THE DRIVER NECESSITATING DISTRACTING CHANGES TO BE MADE TO BALANCE MULTIPLE CHANGES IN OUTSIDE TO INSIDE TEMPS ALONG ROADS. DEFOGGING IS ACHIEVED--ONLY-- WITH OUTSIDE AIR INTAKE VENTS OPEN. LIFE THREATENING MANEUVERS TO DRIVE SAFELY ARE DISTRACTIONS DESIGNED INTO THE HYUNDAI INSTRUMENT CONTROL SYSTEM. IN ALL MY YEARS I HAVE NOT FOUND SUCH AN INCOMPETENT, UNSAFE, UNREASONABLE AND LIFE THREATENING DESIGN IN ANY AUTOMOBILE, OR OVER THE ROAD RIG I OWNED. IF HYUNDA'S ANSWER IS THEY CANNOT FIX OR REPROGRAM THE SYSTEM, I AM SELLING THE CAR AS QUICKLY AS THEY SAY NO. THIS DESIGN IS A DEATH TRAP, UNSAFE TO DRIVE, AND A THREAT TO OTHERS ON THE ROAD AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308032February 9, 2010
VISIBILITY
SUN VISOR FAILS TO STAY IN UP POSITION ON 2006 HYUNDIA SONATA GLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307032February 6, 2010
STRUCTURE:FRAME AND MEMBERS
I HAD TO REPLACE MY SUBFRAME IN JUNE 2007 (2000 HUNDAI SONATA GLS V6). LUCKILY IT WAS CAUGHT BEFORE AN ACCIDENT HAPPENED. IT VERY OBVIOUSLY WAS DUE TO PROBLEMS THE SAME PROBLEMS LISTED IN CAMPAIGN 089. WHY AM I NOT BEING OFFERED A FULL REFUND FOR MY DAMAGE AS WELL? BECAUSE I BOUGHT THE CAR FROM MY SISTER, THEY WOULD NOT HONOR THE WARRANTEE. I BOUGHT THIS CAR IN 2005 AND IT HAD 28,000 MILES ON IT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306317February 5, 2010
SEAT BELTS
I HAVE HAD TO REPLACE THE SEAT BELT BUCKLES ON MY 2006 HYUNDAI SONATA 3 TIMES IN 85,000 MILES, TWICE ON THE PASSENGER SIDE AND ONCE ON THE DRIVER SIDE. THE PROBLEM IS THE SENSOR THAT TRIGGERS THE AIRBAG LIGHT AND PREVENTS THE AIRBAG FROM DEPLOYING. IT IS AN UNUSUAL DEFECT AND TO HAVE IT HAPPEN 3 TIMES WOULD INDICATE TO ME THAT THERE IS A MANUFACTURER'S DEFECT. I AM CONTACTING YOU BECAUSE OF THE SAFETY NATURE OF THE PROBLEM. I HAVE BEEN TOLD THAT THE AIRBAG WILL NOT DEPLOY ON THE SIDE OF THE DEFECTIVE SEAT BELT SENSOR. THE FIRST OCCURRENCE OF THIS WAS WITH LESS THEN 8,000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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