Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10382844February 15, 2011
FUEL SYSTEM, OTHER
CAR HAD BEEN DRIVEN APPROX 45 MILES, SHUT OFF , AFTER SHOPPING FOR APPROX 30 MIN RE-STARTED CAR STRONG FUEL ODOR COMING OUT OF VENTS FILLING CABIN WITH GAS FUMES CONTINUES WHILE DRIVING SLOW IN PARKING LOT AND OPEN WINDOWS TO GET FRESH AIR IN STOP SMELLING GAS FUMES ONCE DRIVING AT FASTER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382488February 13, 2011
VISIBILITY
2006 HYUNDAI SONATA THE DRIVER AND PASSENGER SUN VISOR FALLS STRAIGHT DOWN BLOCKING YOUR VIEW OF THE ROAD. GOING 65 MPH YOU TEND TO PANICK WHEN THIS HAPPENS. IF THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS. I KNOW OF TWO OTHER OWNERS WITH THE SAME PROBLEM. I REMOVED MY VISOR WHICH CAUSES ANOTHER SAFETY PROBLEM (THE SUN). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381665February 12, 2011
FUEL SYSTEM, GASOLINE
FUEL SMELL 2011 SONATA LIMITED NO TURBO. VERY NOTICEABLE FUEL SMELL IN THE CABIN AFTER CAR IS WARM AND AT IDLE OR WHEN MOVING LESS THAN 10 MPH. HAVE HEARD/READ SIMILAR COMPLAINTS RELATED TO OVERFILLING GAS TANK, THIS TANK HAS NEVER BEEN OVERFILLED. OPENED HOOD AFTER CAR WARM AND GAS SMELL IS VERY STRONG. OPENED TRUNK AND THERE IS NO SMELL. LONG IDLE WHEN WARM AND THE CAR IS VERY UNCOMFORTABLE TO BE IN ESPECIALLY WITH YOUNG KIDS. POSSIBLE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381559February 11, 2011
ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC, STEERING, TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TRACTION CONTROL SYSTEM, UNKNOWN OR OTHER
VIBRATION IN STEERING, GRINDING NOISE IN TRANSAXE, LOW TIRE PRESSURE (BY DEALER), REFUSAL TO PERFORM 3,750 MILE MAINTINCE SECDULE (DEALER REFUSED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381575February 11, 2011
SERVICE BRAKES, HYDRAULIC, WHEELS
TOOK CAR TO DEALER FOR ANNUAL STATE VEHICLE INSPECTION AND TO HAVE "CHIRPING" NOISE FROM BRAKES CHECKED. REAR BRAKE PADS WERE AT 3/32"; MIN ALLOWED IS 2/32". FRONT PADS OK AT +7/32". REPLACED REAR PADS, MACHINED ROTORS. MILEAGE WAS 23,226; CAR PURCHASED FEB2008 AND WAS REGULARLY SERVICED AT DEALER. DEALER SA ADVISED THAT PAD WEAR WAS NORMAL AND THAT 'ON THIS MODEL THE REAR BRAKES ALWAYS WEAR FASTER'. WHEN THIS WAS DISPUTED THE SA SAID THAT CORROSION ON CALIPER DID NOT ALLOW PADS TO WITHDRAW AND THAT CONSTANT CONTACT WORE OUT THE PADS. WHEN ASKED ABOUT WARRANTY COVERAGE SA SAID THAT BRAKES ARE ONLY COVERED FOR 12 MONTHS. SUBSEQUENTLY NOTED THAT ON SIDE OF CAR WITH STICKING CALIPER THAT THE PAINT ON BOTH STEEL WHEELS HAS PEELED AND WHEELS HAVE RUSTED. TIRES HAVE BEEN ROTATED, FRONT-TO-BACK, SEVERAL TIMES SINCE NEW. POSSIBLE THAT EXCESSIVE HEAT FROM DRAGGING PADS OVERHEATED WHEELS AND DAMAGED PAINT. ALSO POSSIBLE THAT THERE WAS EXCESSIVE HEAT TO WHEEL BEARINGS. WILL HAVE THIS CHECKED AT NEXT SERVICE, OR SOONER. THIS PREMATURE REAR PAD WEAR IS NOT NORMAL FOR HYUNDAI. ALSO, PRESENTLY DRIVING A 2001 ELANTRA THAT WENT 60K+ BEFORE NEEDING BRAKES. NEVER OWNED ANY CAR THAT HAD REAR BRAKES WEAR BEFORE FRONT. THE NUMBER OF COMPLAINTS REGISTERED INDICATES THAT THIS IS A DESIGN/MATERIAL ISSUE THAT NEEDS CORRECTING BEFORE SOMEONE IS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381612February 11, 2011
ELECTRICAL SYSTEM:HORN
I WAS DRIVING ON A MAJOR DALLAS FREEWAY WHEN A TRUCK STARTED CHANGING LANES WITHOUT VISIBLY SEEING ME. I ATTEMPTED TO USE THE HORN ONLY TO DISCOVER IT DID NOT WORK. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND AFTER FOUR HOURS WAS TOLD THEY WILL NEED TO ORDER ONE. THIS IS A MAJOR ISSUE FOR AN AUTOMOBILE WHEN NAVIGATING EXTREMELY OVER UTILIZED FREEWAYS. BASED ON READ FORUMS, THE HORN ON THIS CAR APPEARS TO BE AN ISSUE. I DO NOT KNOW WHEN THEY WILL FIX MY HORN. I WAS ONLY TOLD THEY WOULD CALL WHEN THE HORN COMES IN. THIS IS EXTREMELY POOR CUSTOMER SERVICE AND CARE WHEN A PRODUCT, WITH KNOWN ISSUES, IS NOT SUPPORTED WITH REPLACEMENT PARTS, IN HOUSE, IN EFFORT TO MINIMIZE DANGER TO THE END USER AND CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381399February 10, 2011
STEERING
PURCHASED NEW HYUNDAI 2011 SONATA TURBO.FROM DAY ONE EXPERIENCED EXTREME PULLING TO THE LEFT WHILE DRIVING AT ANY SPEED. DEALER TRIED TO CORRECT PROBLEM BY ALIGNMENT, TIRE EXCHANGE, ETC. STILL TO NO AVAIL. CALLED CONSUMER AFFAIRS AND REGIONAL REPRESENTATIVE EVALUATED VEHICLE. THEY PUT A CAMBER ADJUSTMENT KIT ON IT AND THE PROBLEM PERSISTED. THEY THEN HAD HYUNDAI ENGINEERS EVALUATE IT AND PROCEEDED TO PUT A NEW STRUT ASSEMBLY ON THE VEHICLE "TWO TIMES" AND THE PROBLEM WAS LIGHTLY CORRECTED BUT STILL PULLS TO THE LEFT. I HAVE OWNED THE VEHICLE FOR ONE MONTH AND IT HAS BEEN IN THE DEALERSHIP MORE THAN IN MY POSSESSION. CAR HAS LESS THAN 700 MILES ON IT. HYUNDAI DOES NOT KNOW HOW TO PROCEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381438February 10, 2011
AIR BAGS
AIRBAG LIGHT STAY ON AND DEALERSHIP CLAIMS NOT A WARRANTY OR RECALL ISSUE. LIGHT IS STILL ON AND WIFE AND KIDS ARE IN VEHICLE. POSSIBLE DEATH COULD OCCUR IF AIRBAG FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382148February 9, 2011
ENGINE AND ENGINE COOLING
WHEN STARTING FROM A STOP, THE VEHICLE WOULD ACCELERATE FOR A VERY FEW FEET - MAYBE 6-8 FEET, AND THEN QUIT - LIKE THE ENGINE HAD DIED, BUT IT HADN'T. THIS HAS HAPPENED 4-5 TIMES AND 3 OF THESE TIMES WERE WHEN TURNING LEFT THROUGH AN INTERSECTION WITH ON-COMING TRAFFIC. THE LAST TIME WAS ESPECIALLY HARROWING BECAUSE IT WAS DURING RUSH HOUR TRAFFIC. IT SEEMS TO TAKE 3-5 SECONDS FOR THE ENGINE TO "CATCH" AND ACCELERATE ON THROUGH THE INTERSECTION. PUMPING THE ACCELERATOR PEDDLE DID NOT HELP. IT IS LIKE THE ENGINE IS RECEIVING NO FUEL, OR IT IS FLOODING OUT FROM TOO MUCH FUEL (NO SMELL OF GASOLINE WAS DETECTED, HOWEVER). THIS IS A POTENTIALLY DANGEROUS SITUATION IF THE ENGINE EVER FAILS TO "RECOVER" AND ACCELERATE AS IT SHOULD. IT SHOULD ALSO BE NOTED THAT I HAVE COMPLAINED TO MY DEALER THAT THIS CAR DOES NOT RUN FROM IDLE AS OTHER CARS OF THE SAME MAKE I TEST DROVE - IT IS SOMEWHAT HESITANT ALL THE TIME - SLUGGISH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382213February 9, 2011
STEERING
THE CAR CONSTANTLY PULLS LEFT WHILE DRIVING DOWN A STRAIGHT ROAD. I HAVE BEEN TO DEALER TWO TIMES IN THREE MONTHS. I COULD HAVE GONE EVERYDAY TO THE DEALER TO COMPLAIN. THE STEERING WHEEL IS NEVER CENTERED. YOU MUST ALWAYS KEEP CORRECTING THE WHEEL TO STAY STRAIGHT. THE DEALERSHIP DIAGNOSED IT AS NEEDING AN ALIGNMENT ADJUSTMENT, THIS IS THE SECOND TIME. I HAVE MADE A THIRD APPOINTMENT WHICH A TECH REP IS COMING TO LOOK AT THE 2011 SONATA SE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381329February 9, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THE ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENTAL PANEL ON AN INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE THERMOSTAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES IN SIX MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381106February 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY IN COLD TEMPERATURES, A PROBLEM THAT WOULD OCCUR SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER YET THE FAILURE WAS UNABLE TO BE DUPLICATED. A DIAGNOSTIC TEST WAS PERFORMED BUT DID NOT GENERATE ANY FAILURE CODES. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT WOULD HAVE TO RECEIVE A JUMP IN ORDER FOR THE VEHICLE TO START. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 958.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380965February 7, 2011
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR A WHEEL ALIGNMENT. THE CONTACT HAD NOT YET CONFIRMED WHETHER THE VEHICLE WAS INCLUDED IN RECALL 10V426000 (STEERING: GEAR BOX: SHAFT SECTOR). THE FAILURE MILEAGE WAS 6,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381052February 7, 2011
STEERING
PURCHASED NEW 2011 HYUNDAI SONATA 2.0T LIMITED. UPON INITIAL TEST DRIVE CAR SEEMED TO TRACK OKAY WITH LARGE MALE PASSENGER IN PASSENGER SEAT OF VEHICLE. I DID NOT REMOVE HANDS FROM THE WHEEL DURING TEST DRIVE. AS SOON AS I LEFT THE CAR LOT AFTER PURCHASING THE VEHICLE, NOTICED THAT STEERING FELT LOPSIDED AND WAS SEEMINGLY A BIT HARDER TO TURN AND HOLD TO THE RIGHT THAN THE LEFT. THE FIRST TIME I LET MY HANDS FREE FROM THE WHEEL THE VEHICLE BEGAN MOVING TO THE LEFT. THE VEHICLE NOW SEEMS TO CONSISTENTLY PULL ITSELF TO THE LEFT EXCEPT AT BEWILDERING TIMES WHEN CARRYING PASSENGERS OR GOING OVER SPECIFIC ROAD CROWN CONDITIONS AND PURPOSELY MANIPULATING THE STEERING WHEEL TO 'HOLD' ITSELF A BIT TO THE RIGHT. WHEEL ALWAYS REVERTS TO PULLING ITSELF BACK TO THE LEFT AND STAYING THERE. IT IS A VERY UNSTABLE FEELING TO HAVE TO FIGHT THIS PHENOMENON. TO ME IT IS COMPLETELY UNACCEPTABLE BEHAVIOR FOR ANY CAR, LET ALONE A BRAND NEW MODEL. ENTIRELY UNSAFE TO DRIVE. REQUIRES ENORMOUS AMOUNTS OF CONCENTRATION TO CONSTANTLY CORRECT THE PULL NOT TO MENTION ACTUAL PHYSICAL STRAIN THAT COMPOUNDS QUICKLY. ALSO CAR DOES NOT STRAIGHTEN ITSELF OUT AFTER INITIATING A TURN. CAR KEEPS TURNING TO THE LEFT FAR TOO MUCH. EVERY OTHER CAR I'VE EVER DRIVEN HAS STRAIGHTENED THE WHEEL AND ITSELF OUT SIMPLY BY REMOVING HANDS FROM WHEEL. I THOUGHT THIS WAS EXPECTED ON ANY VEHICLE BUILT UNLESS EXPRESSLY DESIGNED AND SOLD OPENLY AS A NEW KIND OF LEFT TURNING CAR DESIGN. TIRE PRESSURE CHECKS OKAY. VEHICLE WILL GO INTO SERVICE FOR AN ALIGNMENT, BUT WAS ONLY BUILT 2 WEEKS AGO. PLEASE PLEASE PLEASE OPEN A SERIOUS INVESTIGATION INTO THE 2011 SONATA ISSUE AND HELP US CONSUMERS OUT WHO ARE DRIVING UNSAFE VEHICLES. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381060February 7, 2011
FUEL SYSTEM, GASOLINE
2011 HYUNDAI SONATA GAS FUMES MOST NOTICEABLE AT RED LIGHT AND SLOW SPEEDS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380897February 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
HYUNDAI SONATA SE 2011, 630 MILES. WHILE TRAVELING ON AN OPEN STRETCH OF HIGHWAY AT A STEADY SPEED OF 70MPH, THERE WAS A SUDDEN LOUD 'THUMP' SOUND. THE ENTIRE VEHICLE JERKED VIOLENTLY WITH SUDDEN DECELERATION AS IF IT HIT A SOLID OBJECT. DRIVER DID NOT SEE ANY OBSTRUCTION OR IMPERFECTIONS ON THE ROAD PRIOR TO THE NOISE. DRIVER REALIZED THAT THE SPEED WAS ALMOST INSTANTLY REDUCED FROM 70MPH TO ~63MPH. RPMS WERE RACING UNUSUALLY HIGH, AROUND 3000 WHEN TYPICAL OPERATING RANGE IS 2000. DRIVER SHIFTED FROM AUTOMATIC 'DRIVE' GEAR TO SHIFTRONIC AND REALIZED THAT THE TRANSMISSION WAS STUCK IN 4. NEITHER THE MANUAL OR AUTOMATIC TRANSMISSION COULD CHANGE THE GEAR. DRIVER IMMEDIATELY TOOK VEHICLE TO DEALER. DEALER'S SERVICE DEPARTMENT ACKNOWLEDGED THAT THE TRANSMISSION WAS STUCK IN GEAR 4, BUT TECHNICIAN WAS ABLE TO RESET THE TRANSMISSION BY TURNING OFF THE ENGINE AND RESTARTING. BASED ON THE COMPUTERIZED ERROR CODES, DEALER REPLACED THE BODY VALVE HARNESS AND SOLENOID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380826February 5, 2011
VISIBILITY
THE DRIVERS SIDE SUN VISOR KEEPS FALLING DOWN HINDERING VISIBILITY. THE VISOR DOES NOT STAY UP EVEN AFTER TRYING TO FORCE IT. LOOKS LIKE A MANUFACTURING DEFECT WHERE REGULAR USE OF VISOR WEARS OUT THE SPRING/ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380844February 5, 2011
SERVICE BRAKES, HYDRAULIC
REAR BRAKE FAILURE ON A 2009 HYUNDAI SONATA. BRAKE SLIDES CLOG WITH DIRT OR RUST CAUSING THEM TO BECOME INOPERABLE. THEY EITHER GET STUCK IN THE APPLIED POSITION WHICH CAUSES THEM TO WEAR TO THE POINT OF METAL TO METAL CAUSING EXTREME HEAT AND POSSIBLE FIRE OR THEY STICK OPEN AND DO NOT ENGAGE WHEN APPLIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380810February 5, 2011
SERVICE BRAKES, AIR
HYUNDAI YF SONATA '' ' '''' ''' ''' '' '''' '''' '''' ''' 30M '' ' '''' ''. ''''' ''' '' '' ''. ('''' ''' '' '' '' '.) ''''' '' '''' '''' ''''' '''' '', ''''' ''. '''''' '' '' ''' ''' '' ' '' '' 1' 31' '' '''. '''' ' ' '' ''' '' ''' ''' ''.('''' '''' ''' '') ''' ''' '' ''' '' '''' '''' '' '''''. '' ' ''' '' ''''' ''', '' ''''' '''' '' '''' '''' '''' ''' '''' ''' ''' ''' '. ''' '''' ''' '''', '''' '''' ''' ''' '' '. '' '' '''' ' '' '''' '''' ''' ''' ''''' '' ''' '', '''' '' ''' '''' '''' '''' ''''' ''' '''' '' ''' ''' '' '. '''' '''' YF ''' '' ''' '''' '''' '''' ''' ''', '' '''' '''' ''''' ''''' ''' ''''' ''' ''''' ''''' ''', ''''' ''' ''' '' '' ''. '''' ''' ''' '''''' '''' '''' '' ''.'''' ''' '' '''' '' ''''' ''' ''
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10380197February 4, 2011
STEERING
AT 40 MPH AND HIGHER, VEHICLE IS HARD TO STEER. HAVE TO CONSTANTLY CORRECT TO KEEP IN OWN LANE. THIS IS THE SECOND SONATA WITH THE SAME PROBLEM. SOFTWARE PERFORMED, NOT A FIX. DO NOT FEEL SAFE DRIVING ON THREE LANE HIGHWAY FOR FEAR OF VEHICLE CHANGING LANES. HYUNDAI IS IGNORING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata