Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10478408October 3, 2012
VISIBILITY/WIPER
2007 SONATA BOTH SUN VISORS HAVE FAILED STILL UNDER 70,000 MILES. THE PASSENGER SIDE CHANGED UNDER WARRANTY, IT BEGAN SAGGING AGAIN A FEW MONTHS AFTER REPLACEMENT. YESTERDAY THE DRIVERS SIDE MADE A CRACKING SOUND, IT IS NOW COMPLETELY HANGING DOWN, INTERFERING WITH MY VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478409October 3, 2012
SEATS
DRIVERS SEAT CHANGED DURING WARRANTY FOR METAL FRAME INSIDE CUSHION BACK FLEXING DUE TO BREAKAGE. IDENTICAL ISSUE HAS ARISEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478489October 3, 2012
STRUCTURE:BODY
THE SUBFRAME HAS RUSTED OUT ON THE RIGHT SIDE OF VEHICLE CAUSING IT TO NO LONGER BE DRIVABLE UNTIL THE SUBFRAME IS REPLACED. I WAS PULLING INTO MY DRIVEWAY WHEN THE VEHICLE BECAME INOPERABLE BECAUSE IT TURNS OUT SUBFRAME HAD RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479122October 3, 2012
VEHICLE SPEED CONTROL
ON APRIL 13, 2012, JULY 18, 2012 AND AUGUST 3, 2012, WHILE MAKING A SLOW TURN INTO A PARKING AREA, MY 2006 HYUNDAI SONATA SUDDENLY ACCELERATED UNCONTROLLABLY FOR NO REASON. IN EACH INSTANCE, AN ACCIDENT RESULTED WITH MAJOR DAMAGE TO OTHER PROPERTY AND MAJOR DAMAGE TO THE FRONT END OF THE 2006 SONATA. MY ONLY GUESS , IS THERE IS SOMETHING WRONG WITH THE VEHICLE'S SPEED CONTROL. UPDATED 10/15/12 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478290October 2, 2012
SERVICE BRAKES
WITH FAMILY IN CAR A TRAFFIC SITUATION OCCURRED THAT REQUIRED AGGRESSIVE BRAKING. WITHOUT WARNING THE CAR NOSE-DIVED, & SWUNG STRONGLY TO THE LEFT. THE SITUATION WAS VERY SCARY & I REGAINED CONTROL. FORTUNATELY NO CAR WAS IN THE NEARBY LANE. TOOK THE CAR INTO FIRESTONE WHERE AMONG OTHER THINGS THEIR CERTIFIED MASTER MECHANIC DID A FULL BRAKE INSPECTION, CHECKED THE TIRES FOR SIZE AND PRESSURE & DID A BRAKE FLUID FLUSH. THEY ADVISED THAT THERE WAS AN ABS PROBLEM & I SHOULD IMMEDIATELY TAKE THE CAR INTO THE DEALER AS THIS IS A MAJOR SAFETY PROBLEM! I TOOK THE CAR TO THE HYUNDAI DEALER IN DENTON, TX WHO RAN EXTENSIVE DIAGNOSTIC'S AND SAID THE ABS CONTROL MODULE (589203C500) SYSTEM HAD MALFUNCTIONED, WAS DEFECTIVE FINDING ONLY FLUID FLOW TO THE LEFT FRONT BRAKE CA. THE DEALER QUOTED APPROX. $2500 FOR MATERIALS, TAX AND LABOR SAYING THERE WAS NO WARRANT COVERAGE. WE WERE SHOCKED BY BOTH THE COST TO FIX AND THAT AN APPARENT MANUFACTURING DEFECT WOULD NOT BE COVERED BY THE MANUFACTURER. AT THE DEALER 10/01/2012, I CALLED HYUNDAI MOTORS USA & FILED CASE #5034644. AFTER QUITE SOME TIME ON THE PHONE THE CASE MANAGER SAID THERE WAS NO WARRANTY COVERAGE, THEY FELT NO RESPONSIBILITY FOR THE DEFECT AND ESSENTIALLY THAT IT WAS ALL ON ME TO FIX IT. EVEN AFTER ADDITIONALLY SHARING MY LACK OF EMPLOYMENT & TOUGH FAMILY FINANCIAL SITUATION IT WAS, "SORRY WE CAN DO NOTHING AS YOUR VEHICLE IS OUT OF WARRANTY. WE NOW HAVE NO CHOICE BUT TO FIGURE OUT HOW TO PAY FOR THE REPAIR OUT OF POCKET AS THE CAR IS CRUCIAL TO OUR NEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478292October 2, 2012
TIRES
2009 HYUNDAI SONATA AND OEM HANKOOK TIRES - OPTIMO H426 ONE OF THE OEM HANKOOK TIRES HAS A BULDGE ON THE SIDE WALL. HAVE REACHED OUT TO THE VEHICLE MANUFACTURER HYUNDAI, OEM TIRE MANUFACTURER HANKOOK AND ITS AUTHORIZED REPRESENTATIVE SEARS TO GET IT ADDRESSED AS PART OF THE OEM WARRANTY, BUT UNFORTUNATELY HAVE BEEN DENIED. THE TREAD ON THE TIRE (PER SEARS TECHNICIANS IS LESS THAN 2/32) EVEN THOUGH THE CAR IS 3 YEARS OLD WITH ONLY 24500 MILES DESPITE THE MILEAGE WARRANTY ON THE HANKOOK WEBSITE TO BE LISTED AS 60000 MILES ON THESE BRAND OF TIRES. NOT SURE IF ANY OTHER CONSUMERS HAVE FACED SIMILAR ISSUES AROUND BULDGING OF SIDE WALLS, WEAR AND TEAR OF TREAD, ETC FOR SIMILAR HANKOOK TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478017September 30, 2012
AIR BAGS, SEATS, SEAT BELTS
THE AIR BAG LIGHT ON DASHBOARD STAYED ON WHILE DRIVING. THE FRONT PASSENGER SEAT BELT LIGHT BLINKED ON AND OFF. THE ONLY WAY TO MAKE IT STOP WAS TO FASTEN THE PASSENGER SIDE SEAT BELT. I TOOK THE CAR TO DEALERSHIP AND WAS TOLD THAT THE OCS (OCCUPANT CLASSIFICATION SYSTEM) SENSOR IN FRONT PASSENGER SEAT HAD "BURNT" ITSELF OUT. FAILURE TO REPLACE SENSOR WOULD CAUSE AIRBAGS TO FAIL. DID SOME INVESTIGATING AND FOUND THAT A RECALL HAD BEEN ISSUED FOR THIS SENSOR BACK IN 2008. THE DEALERSHIP INFORMED ME THAT MY CAR WAS "NOT" PART OF THE RECALL. MY VIN NUMBER WAS NOT "ON THE LIST". SAME MAKE, SAME MODEL--NOT PART OF RECALL???? THE REPAIR COST $1000 FOR A NEW SEAT. HOW MANY OTHER OWNERS OF HYUNDAI VEHICLES ARE "NOT" PART OF RECALLS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477402September 28, 2012
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE HESITATED TO ACCELERATE AS THE CONTACT DEPRESSED THE ACCELERATION PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER INSPECTION WHERE IT WAS ADVISED THAT THERE WAS A FAILURE WITH THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE SURGED WHEN DRIVING AND PULLED TO ONE SIDE ABNORMALLY. THE VEHICLE WAS TAKEN TO DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 28,710.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477411September 28, 2012
WHEELS, TIRES
AT APROX 16,000 MILES THE ORIGINAL KUHMO TIRES BECAME CUPPED ON THE INSIDE OF THE TIRE AND BECAME INCREASINGLY LOUD OVER THE NEXT 12 MONTHS. AT 30,000 MILES THE TIRES HAD TO BE REPLACED DUE TO EXCESSIVE TIRE NOISE. TIRES STILL HAS ANOTHER 25,000 MILE LIFE ON THEM BUT COULD NO LONGER BE USED. VEHICLES ALIGNMENT WAS CHECK 4 TIMES, TIRES ROTATED AND BALANCED. ALIGNMENT SHOWS NEGATIVE 5.1 DEGREES CASTER ON LEFT FRONT, WITH NO WAY TO ADJUST. HYUNDAI AMERICA WA NOTIFIED AND A CASE WAS OPENED BUT THEY REFUSED TO DO ANYTHING OR TO ACKNOWLEDGE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477342September 27, 2012
WHEELS, SUSPENSION, STRUCTURE:BODY
DRIVING ON CLEAR PAVED STREET @ APPROXIMATELY 20 MPH WHEN LOUD CRACKLING NOISE OF FRONT RIGHT FELL TO PAVEMENT. NO LOSS OF CONTROL, MERELY STEERED VEHICLE OFF MAIN LANE OF STREET. NO STRUCTURE OR OBJECT FOUND ON PAVED STREET FOR APPROXIMATELY 50 YDS TO FINAL POINT OF EXITING OFF OF STREET. WITNESS IN CAR WITH DRIVER CAN ATTEST TO NO POT HOLES OR OTHER NOTED OBJECTS ANYWHERE IN AREA OF TIRE MARKINGS ON PAVED STREET. AUTO REQUIRED FULL TOW TO CLOSEST DEALERSHIP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10477111September 26, 2012
VISIBILITY/WIPER
BEGINNING IN OCTOBER 2011 THE DRIVER'S SIDE SUN VISOR BEGAN TO "SAG" AND NOT STAY IN THE UP POSITION. THE CONDITION HAS PROGRESSIVELY GOTTEN WORSE AND NOW THE VISOR IS ALWAYS IN THE FULLY EXTENDED DOWN POSITION WHICH IMPAIRS VISIBILITY. HYUNDAI HAS ISSUED A TECHNICAL SERVICE BULLETIN (SERVICE CAMPAIGN T97) THAT COVERS REPLACEMENT OF THE VISOR. HOWEVER, EVEN THOUGH THIS CONDITION STARTED TO APPEAR WHEN THE VEHICLE WAS STILL UNDER THE 5 YEAR/60,000 MILE WARRANTY, THE LOCAL DEALER INDICATES THE REPAIR WILL COST $157 BECAUSE THE CURRENT ODOMETER IS NOW OVER 60,000 MILES. THIS IS A SAFETY HAZARD WITH 2008 HYUNDAI SONATAS AS EVIDENCED BY THE LARGE VOLUME OF CONSUMER COMPLAINTS THAT APPEAR ON VARIOUS WEBSITES. THE RESPONSIBLE THING FOR HYUNDAI TO DO IS REPLACE THESE FAILING VISORS UNDER WARRANTY REGARDLESS OF MILEAGE BECAUSE IT'S A SERIOUS ISSUE OF HIGHWAY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477225September 26, 2012
VEHICLE SPEED CONTROL
MY 2012 HYUNDAI SONATA TURBO HAS THE FOLLOWING PERSISTENT ISSUE. WHEN THE VEHICLE SITS OVER NIGHT, IN COOL WEATHER CONDITIONS OF ABOUT 60 DEGREES AND/OR LOWER, UPON FIRST START IN THE MORNING IT WILL NOT REV PAST 4000 RPM (WHILE DRIVING) AND AS A RESULT IT DOESN'T HAVE THE POWER TO MERGE ONTO THE HIGHWAY IN A MANNER THAT I WOULD CONSIDER SAFELY. I KNOW OF A TECHNICAL SERVICE BULLETIN THAT HYUNDAI HAS RELEASED THAT'S SUPPOSE TO RESOLVE THIS ISSUE HOWEVER, I ALSO HAVE KNOWLEDGE OF ABOUT 10 VEHICLES WITH THIS SAME ISSUE, SOME THE ISSUE PERSISTED EVEN AFTER THE DEALER CLAIMED TO HAVE REPAIRED IT. WHAT I CONSIDER THE MAIN SAFETY ISSUE TO BE IS; THERE IS NO INDICATION/ALERT WITHIN THE VEHICLE'S DASHBOARD ILLUSTRATING THE ISSUE AFFECTING THE ACCELERATION/PERFORMANCE. MY VEHICLE HAS NORMAL POWER CITY STREETS OR AT ABOUT 30 MPH OR LESS. I DISCOVERED THE ISSUE WHEN TRYING TO MERGE ONTO A HIGHWAY, DUE TO LACK OF ACCELERATION POWER (WHICH MY VEHICLE SHOULD/DID HAVE), I WAS NEARLY REAR-ENDED BY A 18 WHEELER AS I WAS TRYING TO GET UP TO HIGHWAY SPEED. THIS IS A HUGE SAFETY ISSUE. NO CHECK ENGINE LIGHT HAS EVER TURNED ON. MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS ABOUT 13,000 MILES ON IT NOW. I WOULD GREATLY APPRECIATE YOUR ATTENTION ON THIS HAZARDOUS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476953September 25, 2012
STRUCTURE:BODY, SUSPENSION
THE FRAME TO THE CAR HAS A HOLE RUSTED THRU THE LOWER CONTROL ARM BOLT AND IS NO LONGER DRIVABLE. THE CAR WAS STRANDED ON THE HIGHWAY AND SOMEONE COULD HAVE BEEN KILLED HYUNDAI SAYS ITS NOT COVERED UNDER THE RECALL BUT ITS THE EXACT SAME PROBLEM AS ALL THE REST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477071September 25, 2012
VISIBILITY/WIPER
BOTH VISORS HAVE BROKEN, ALONG WITH THE DRINK HOLDER IN THE MIDDLE CONSOLE. THERE IS A RECALL FOR A 2007 HYUNDAI SONATA IN SOME STATES; HOWEVER, MY VEHICLE APPARENTLY ISN'T INCLUDED IN THAT. I HAVE BEEN READING FORUMS ON THIS PROBLEM AND IT IS APPARENT IT, IN FACT, IS A PROBLEM AND NEEDS A RESOLUTION TO BOTH DEFECTS. I CONTACTED HYUNDAI ABOUT IT AND THEY SAY THAT MY VIN IS "NOT COVERED". I THINK IT IS LUDACROUS THAT HYUNDAI DOESN'T TAKE ACTION TO FIX THIS AND THEY WILL CONTINUE TO LOSE CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476799September 24, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, HE ATTEMPTED TO BRAKE BUT THE VEHICLE CONTINUED TO INCREASE SPEED UP TO 50 MPH. THE CONTACT MENTIONED THAT THE ENGINE REVVED, BUT DID NOT BRAKE. THE CONTACT STATED THAT HE STOPPED AND PUT VEHICLE IN NEUTRAL, THEN TO DRIVE GEAR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 21,956.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477688September 24, 2012
ELECTRICAL SYSTEM
2012 HYUNDAI SONATA. CONSUMER STATES CONCERN WITH ELECTRONIC IGNITION SYSTEM AND THE LACK OF AN ENGINE KILL SWITCH. *TGW THE CONSUMER STATED HE HAD NO WAY OF SHUTTING DOWN THE VEHICLE IF THE COMPUTER SYSTEM ACCELERATED OR IF HE ENCOUNTERED A STUCK GAS PEDAL. THE CONSUMER WANTS TO KNOW, THAT HE HAS A POSITIVE MEANS OF MANUALLY SHUTTING DOWN THE VEHICLE IN AN EMERGENCY SITUATION. THE CONSUMER WOULD LIKE A CLEAR EXPLANATION OF THE PUSH BUTTON ENGINE STAR/STOP SWITCH. HE WOULD LIKE TO KNOW IS IT A COMPUTER FUNCTION OR A MANUAL ELECTRICAL DISCONNECT TO THE VEHICLES ELECTRONICS. ALSO, IF IT IS A COMPUTER FUNCTION, WILL THE DEALER INSTALL A MANUAL TOGGLE SWITCH UNDER THE DASH THAT WILL KILL ALL ELECTRICAL POWER TO THE VEHICLE. THE CONSUMER STATED THE HYUNDAI SENT HIM A LETTER, ADVISING HIM TO REFERENCE HIS OWNERS MANUAL. HOWEVER, THE MANUAL DID NOT ADDRESS HIS PRIMARY CONCERN. THE MANUAL ONLY TALKED ABOUT HOW TO OPERATE THE SWITCH. UPDATED 11/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476779September 22, 2012
STEERING
WHILE BRAKING HARD TO AVOID A COYOTE, VEHICLE PULLED HARD RIGHT EVEN THOUGH I WAS TRYING TO STEER LEFT. WAS PULLED OFF ROAD TO THE RIGHT AND HIT A DRIVEWAY. CAUSED EXTENSIVE DAMAGE TO UNDER CARRIAGE AND BUMPER. NOTIFIED DEALERSHIP OF THE ISSUE WHILE VEHICLE WAS REPAIRED AT THE SAME DEALERSHIP I PURCHASED VEHICLE FROM. AT THE END OF SEPTEMBER 2011, I RECEIVED AN E-MAIL FROM HYUNDAI BLUE LINK THAT THERE WAS AN ISSUE WITH THE ESC (ELECTRONIC STEERING CONTROL). BROUGHT THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT IT WAS AN ERROR WITH THE BLUE LINK SYSTEM. A MONTH LATER, ANOTHER E-MAIL, TOOK CAR BACK TO DEALERSHIP, THEY PERFORMED DIAGNOSTICS AND A CLOCK WHEEL SENSOR WAS DEAD IN THE STEERING COLUMN. THE ESC ADJUSTS PRESSURE TO THE BRAKE CALIPERS IN AN ATTEMPT TO MAINTAIN THE VEHICLE IN THE SAME DIRECTION BEFORE BRAKING. WAS TOLD BY SERVICE MANAGER THAT IF A SENSOR WAS BAD IN THE STEERING COLUMN, IT WOULD AFFECT THE BRAKING AND COULD HAVE CAUSED THE VEHICLE TO IMPROPERLY APPLY BRAKING PRESSURE THUS PULLING THE CAR OFF THE ROAD. CONTACTED INSURANCE COMPANY AND THEY WERE PURSUING HYUNDAI ABOUT THIS ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10476626September 21, 2012
VISIBILITY/WIPER
THIS CAR HAS A DISTURBING REFLECTION OF THE TOP DECK OF DASHBOARD ON THE WINDSHIELD..IT INTERFERES WITH CONCENTRATION....CAR WAS PURCHASED 7/19/12 IN SEARCHING THE INTERNET I HAVE FOUND COMPLAINTS OF THIS NATURE WITH OTHER HYUNDAI SONATAS....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476562September 20, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, SHE WAS INFORMED THAT NONE OF THE BRAKE LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN FOR REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 75,925.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475960September 19, 2012
TIRES
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE: P205 65 R16. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, A ROTARY NOISE EMITTED FROM ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT ALL FOUR TIRES WERE CUPPED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,616 AND THE CURRENT MILEAGE WAS 16,649.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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