Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10490215December 27, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND IMMEDIATELY AFTER THE FAILURE, ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER 10 MINUTES AND WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS ADVISED THAT THE AIR FILTERS WERE CLOGGED AND NEEDED TO BE REPLACED. THE AIR FILTERS WERE REPLACED HOWEVER, THE FAILURE RECURRED ONE WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY ADVISED THAT THE VALVES FROM THE FUEL TANK FAILED AND WAS THE CAUSE OF THE FAILURE. THE VALVES WERE REPAIRED HOWEVER, THE FAILURE STILL RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FUEL LEVEL GAUGE WOULD PROVIDE AN ERRONEOUS READING OF EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE INSTRUMENT CLUSTER WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490226December 27, 2012
SERVICE BRAKES
I HAD MY REAR BRAKES AND ROTORS REPLACES IN FEBRUARY 2012 AT AROUND 60K MILES. IN OCTOBER 2012 AGAIN MY CAR FELT LIKE IT WAS DRAGGING AND I HEARD THE TELL TALE SQUEALING OF THE BRAKES SO I TOOK IT BACK TO THE REPAIR SHOP TO BE TOLD MY REAR BRAKES AND ROTORS AGAIN WERE WORN OUT AND CHEWED THROUGH, AND NO THAT MY CALIPERS HAD SEIZED AND I WOULD NEED TO PAY YET AGAIN TO HAVE THIS ISSUE REPAIRED. THE MECHANIC MADE A COMMENT THAT THE ONLY TIME HE'D EVER SEEN THIS BEFORE WAS FROM YOUNG PEOPLE DOING "POWER SLIDES" ON THEIR CARS, SOMETHING I WOULD NEVER DO (I AM 28 YEARS OLD). UPON RESEARCH I FIND THIS IS A WELL DOCUMENTED PROBLEM WHEN SEARCHING ONLINE FOR BREAK PROBLEMS WITH THIS CAR FOR MODEL YEARS 2006-2010, ENOUGH THAT THERE IS EVEN A CLASS ACTION LAWSUIT IN NEW YORK. HYUNDAI NEEDS TO RECALL AND REPAIR THESE VEHICLES AS WELL AS REIMBURSE FOR THE EXPENSE OF FIXING THESE UP UNTIL THEY ISSUE THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490239December 27, 2012
AIR BAGS
I STARTED UP THE CAR AND NO ONE WAS IN THE PASSENGER SEAT. THE AIR BAG LIGHT COMES UP ON THE DASH DISAPPEARS AND REAPPEARS AND STAYS ON. AFTER VISITING MECHANIC THE ERROR CODE B1448 APPEARS. I'M AFRAID THAT THE AIR BAGS WON'T DEPLOY IF I'M IN AN ACCIDENT. I'M ALSO THINKING WHETHER THIS IS ASSOCIATED TO THE LARGER OC SENSOR FAILED RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490073December 26, 2012
ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE, SUSPENSION
DRIVING ON HIGHWAY FROM A FAMILY EVENT DOING 65 MILES AN HOUR. EXPERIENCED EXTREME INSTABILITY. ESC LIGHT CAME ON DASHBOARD MAKING US THINK PROBLEM WAS ELECTRONIC. CONTINUING AT A REDUCED SPEED, THE CAR CONTINUED TO DART TO LEFT. ON A HIGHWAY OFF RAMP, THE CAR DARTED TOWARD THE LEFT HAND GUARDRAIL, WITH REAR TIRE SQUEALING. WE WERE STILL 50 MILES FROM HOME. LIMPED THE CAR HOME TO BRING TO OUR MECHANIC. WE TOOK IT TO FIRESTONE IN CT. THE MECHANIC PUT IT ON THE LIFT AND INSPECTED IT. FOUND IT TO HAVE EXTENSIVE CORROSION ON THE SUBFRAME IN THE BACK END. WE COULD OF BEEN KILLED. HE TOLD ME NOT TO DRIVE THE CAR UNTIL THE PROBLEM WAS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490032December 25, 2012
WHEELS, TIRES
THE CAR WAS EQUIPPED WITH FIRESTONE TIRES AND IN 23,000 MILES THEY HAD CUPPED. THE DEALER TOLD ME I HAD FAILED TO KEEP THE RIGHT AMOUNT OF AIR IN THE TIRES AND DID NOT KEEP IT ALIGNED. I PURCHASED A NEW SET OF TIRES AND THE SAME THING HAPPENED AGAIN. I WENT BACK TO THE PLACE I PURCHASED THE TIRES FROM AND THEY TOLD ME MAYBE THE CAR IS OUT OF LINE AND LINED IT UP. WELL SINCE THEN THE TIRES HAVE ONLY GOTTEN WORSE. THIS IS 2 SETS OF TIRES IN LESS THAN 60,000 MILES. THE REPLACEMENT TIRES COST ME $600.00. I DO NOT LIKE BEING TOLD IT IS MY FAULT WHEN I HAVE THE TIRES ROTATED EVERY 5000 MILES. I WENT ON LINE TO SEE IF I WAS THE ONLY ONE AND LEARNED THERE WERE OTHERS WHO ARE HAVING THE SAME PROBLEM. HELP US . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489527December 22, 2012
AIR BAGS, VISIBILITY/WIPER
FRONT PASSENGER WARNING LIGHT:"PASSENGER AIR BAG OFF" REMAINS LIT EVEN WHEN OCCUPIED. HAZARD: DO NOT KNOW IF AIR BAG IS ACTIVATED OR NOT. BAD OCS MODULE? WANT RECALL HONORED 08V161000. FRONT VISOR REMAINS STRAIGHT DOWN POSITION BLOCKING VISIBILITY. WHEN MOVED TO THE RIGHT BLOCKS ENTRY/EXIT FROM VEHICLE BY HITTING PEOPLE IN THE HEAD. HAZARD! WHAT DO I DO IF MFG. REFUSES TO FIX THESE ITEMS--MY RECOURSE?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489443December 21, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE ATTEMPTED TO TURN THE VEHICLE OFF BUT SHE WAS UNABLE TO TAKE THE KEY OUT OF THE IGNITION. THE DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE OR REMOVE THE KEY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489458December 21, 2012
STEERING
SINCE PURCHASING THIS VEHICLE, IT HAS HAD STEERING PROBLEMS. IT TRACKS CONSTANTLY TO THE LEFT AND IS EXHAUSTING HOLDING THE WHEEL IN LINE ON LONGER TRIPS. I HAVE HAD IT TO THE DEALER FOUR TIMES AND THEY HAVE GIVEN A VARIETY OF REASONS/EXCUSES. THE FIELD MANAGER CAME OUT AND WHEN I PICKED THE CAR UP, ALL THEY SAID WAS IT WAS FINE AND NOTHING WAS DONE. IT IS WEARING THE TIRES. I SAW THAT THERE WAS SOME SORT OF FIX FOR THE 2011, BUT CLEARLY THIS NEEDS A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489352December 20, 2012
ENGINE AND ENGINE COOLING
I WAS DRIVING HOME JUST LIKE EVERYDAY FROM WORK. ALL OF A SUDDEN WHEN I GOT OFF THE HIGH WAY IT FELT LIKE MY CAR WAS AN AIRPLANE TRYING TO TAKE OFF.. WELL IT TURNS OUT I HAVE A BAD MOTOR. THERE WERE NO SIGNS NO NOTHING. I COULD HAVE BEEN IN A WORST PLACE. I DO NOT HAVE ANY WHERE NEAR THE MILEAGE THAT I SHOULD FOR MY MOTOR TO JUST GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489290December 19, 2012
SEAT BELTS, AIR BAGS
UPON STARTING THE VEHICLE, THE DASHBOARD "CHECK AIRBAG" LIGHT WAS CONSTANTLY ILLUMINATED. TOOK VEHICLE TO THE DEALER (23JUL08) WHERE THEY DIAGNOSED CODE B1701 AND REPLACED THE FRONT DRIVERS SEAT BELT BUCKLE ASSEMBLY. AT 43,340 MILES (03FEB09) I NEEDED THE PASSENGER SEAT BELT BUCKLE ASSEMBLY (B1706 CODE) REPLACED. AT 57,106 MILES (06NOV09) I NEEDED THE DRIVERS SEAT BELT BUCKLE REPLACED (CODE NOT DOCUMENTED BY DEALER). NOW (19DEC12) THE "CHECK AIRBAG" LIGHT IS LIT AGAIN (103,121) AND THE CODES B1701 AD B1706 BOTH SHOW UP. MOST LIKELY REPLACE BOTH DRIVER AND PASSENGER SEAT BELT BUCKLE ASSEMBLY. AN UNBELIEVABLE NUMBER OF SEAT BELT BUCKLE REPLACEMENTS IN THE LIFE OF THIS VEHICLE. SINCE SEAT BELT ISSUES LIKE THIS ILLUMINATE THE "CHECK AIRBAG" INDICATOR LIGHT, I HAVE TO BELIEVE THIS IS A SAFETY FACTOR RELATED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489174December 18, 2012
VEHICLE SPEED CONTROL
TL* HE CONTACT OWNS A 2013 HYUNDAI SONATA GLS. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE VEHICLE WOULD CONTINUE ACCELERATING, AS IF THE CONTACT WAS STILL DEPRESSING THE ACCELERATOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT WAS UNABLE TO PROVIDE ANY ASSISTANCE TO THE CONTACT DUE TO THE FAILURE NOT BEING ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489182December 18, 2012
STEERING, WHEELS, POWER TRAIN
THE CAR IS A YEAR OLD. AS THE PASSENGER WAS TURNING LEFT TRAVELING APPROX 25-30MPH THE CAR STARTED TO SHAKE VIOLENTLY AND THEN THE WHEEL CAME OFF THE FRONT PASSENGER SIDE. THE CONTROL ARM ASSEMBLY FAILED ALLOWING THE WHOLE WHEEL/DRIVE ASSEMBLY TO COME OFF SLAMMING THE FRONT RIGHT SIDE OF THE CAR DOWN, YANKING THE CAR TOWARD ONCOMING TRAFFIC. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10488774December 14, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, HE HEARD A LOUD, ABNORMAL NOISE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE WHEN HE NOTICED THAT THE SUB FRAME WAS FRACTURED. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY CONFIRMED THAT THE FRONT SUB FRAME WAS FRACTURED AND ALSO ADVISED THAT IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488794December 14, 2012
AIR BAGS
AIR BAG LIGHT ON THE DASH BOARD WILL NOT GO OUT IT ILLUMINATES AND GOES OUT AND STAYS ON NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488665December 13, 2012
STRUCTURE:BODY
WHEN PARKING THE FRONT END RUBBED UP AGAINST A CURB AND DIDN'T EVEN NOTICE, WHEN PULLING OUT IT ALMOST PULLED OFF THE FRONT BUMPER COMPLETELY OFF THE CAR. THE FRONT CLIPS THAT HOLD THE FRONT BUMPER ON HAD BROKEN AND WOULD REQUIRE REPLACING THE ENTIRE FRONT BUMPER AND AFTER READING MORE REVIEWS SEVERAL COMPLAINTS ABOUT THIS CLIP BREAKING ARE BEING MADE. THIS BUMPER IS WAY TO EXPENSIVE FOR SOMETHING AS SIMPLE AS A CHEAP CLIP THAT HOLDS THE BUMPER ON. THIS IS A VERY POOR DESIGN AND I WARN ANYONE BUYING THIS CAR DO NOT PULL UP ON THE CURB I CANNOT STRESS THIS ENOUGH THE CLIPS ON THE BUMPER CANNOT HANDLE IT. I LOVE MY CAR OTHER THEN THIS AND SO FAR UNFORTUNATELY THE DEALERSHIP WILL NOT HONOR UNDER WARRANTY BUT GOING TO CONTACT HYUNDAI DIRECTLY, BUT NOT HOLDING MY BREATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489701December 13, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
WHILE SLOWLY MOVING DOWNHILL, ON THE FREEWAY, DURING RUSH HOUR TRAFFIC, I ATTEMPTED TO CHANGE LANES AND ACCELERATED QUICKLY. THE SWITCH FROM HYBRID TO GAS ENGINE INTERFACE ONLY CAUSED THE ENGINE TO REV (INCREASE RPM) WITHOUT ANY GEAR BEING ENGAGED. I QUICKLY LET OFF THE PEDDLE AND DEPRESSED IT AGAIN. IT THEN ENGAGED THE TRANSMISSION, NARROWLY AVERTING AN ACCIDENT. THIS HAS HAPPENED 5-6 TIMES SINCE PURCHASING THIS CAR WHEN TRAVELING SLOWLY AND THEN TRYING TO GET A BURST FROM THE GAS ENGINE. I SPOKE WITH THE DEALERSHIP, AND TOOK IT IN FOR A CHECK PER THEIR RECOMMENDATION. THEY FOUND NOTHING AND COULD NOT REPRODUCE IT, ALTHOUGH THEY DID NOT TRY THE SAME CIRCUMSTANCE. THEY ONLY ATTEMPTED TO STOP AND ACCELERATE AT WHICH I SAID THEY WOULDN'T GET IT TO HAPPEN THAT WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488111December 12, 2012
VISIBILITY/WIPER
THE WINDSHIELD IS OPTICALLY DISTORTED AND HAS BEEN SINCE DAY #1. I POINTED THAT OUT TO THE DEALER'S SERVICE TEAM 2 TIMES. THE SECOND TIME THE SERVICE MANAGER PULLED UP A 2013 & SHOWED ME THAT IT WAS DISTORTED LIKE MY WINDSHIELD & SAID IT MUST BE NORMAL. I ASKED IF IT COULD BE REPLACED HE SAID NO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488062December 11, 2012
ELECTRICAL SYSTEM
TRY TO START VEHICLE, DEPRESS BRAKE AND PUSH IGNITION SWITCH. VEHICLE DOES NOT RECOGNIZE KEYFOB BEING IN CAR. THIS HAS HAPPENED A TOTAL OF THREE TIMES IN THE ONE WEEK I HAVE OWNED THE CAR. AFTER MULTIPLE ATTEMPTS CAR WILL RESPOND. BUT ON ONE OCCASION DID NOT START FOR OVER 4 HOURS. EVENTUALLY HAD TO GET A JUMP AND CAR STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487841December 10, 2012
VISIBILITY
MY SUNVISOR ON THE PASSENGER SIDE DROPPED DOWN AND WILL NOT GO BACK TO THE UPRIGHT POSITION. THIS IS THE SECOND TIME MY SUNVISOR HAS BROKEN. ONE ON EACH SIDE. I HAVE SPENT 100 DOLLARS REPLACING THE OTHER SIDE. I DO NOT HAVE ANY CHILDREN IN MY CAR, IT IS JUST MYSELF AND MY HUSBAND. THIS IS RIDICULOUS THAT IT BROKE FOR NO APPARENT REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487842December 10, 2012
VISIBILITY
MY SUNVISOR ON THE DRIVERS SIDE DROPPED DOWN AND WILL NOT GO BACK TO THE UPRIGHT POSITION. THIS IS THE THIRD TIME MY SUNVISOR HAS BROKEN. ONE ON THE PASSENGER SIDE AND TWICE ON THE DRIVERS SIDE. I HAVE SPENT 100 DOLLARS REPLACING THE OTHER SIDE. I DO NOT HAVE ANY CHILDREN IN MY CAR, IT IS JUST MYSELF AND MY HUSBAND. THIS IS RIDICULOUS THAT IT BROKE FOR NO APPARENT REASON. I HAVE A 2004 HYUNDAI ELANTRA AND HAVE NEVER HAD PROBLEMS WITH THE VISORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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