Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10500926March 1, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUNROOF EXPLODED. THE SUNROOF WAS TILTED OPEN AND THE GLASS FROM THE EXPLOSION FELL INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT AND PASSENGER WERE INJURED FROM THE GLASS. THE CONTACT HAD TO HAVE GLASS REMOVED FROM THEIR SCALP AND RIGHT EYE BROW. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE FAILURE OCCURRED BECAUSE OF A MIXTURE OF BAD GLASS. THE DEALER REPLACED THE SUNROOF GLASS ASSEMBLY. THE FAILURE MILEAGE WAS 2,896 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 05/08/13*LJ UPDATED 05/21/2013 *JS
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10500987March 1, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE VEHICLE'S CRUISE CONTROL FAILED TO ENGAGE OR DISENGAGE WHEN USED. THE DEALERSHIP WAS INITIALLY UNABLE TO REPLICATE THE PROBLEM, THEN REPLACED A HEADLAMP SWITCH. AFTER THIS, THE RADIO BEGAN TURNING COMPLETELY OFF WHILE DRIVING, AND THE CRUISE CONTROL CONTINUED TO ACT ERRATICALLY. THE DEALERSHIP SAID THEY COULD NOT REPLICATE THE PROBLEM BUT REPLACED THE RADIO. SEVERAL MORE TIMES, THE DEALERSHIP STATED THEY WERE UNABLE TO REPLICATE THE PROBLEM WITH THE CRUISE CONTROL AND RADIO. AFTER CONTACTING THE MANUFACTURER, THE DEALERSHIP LOOKED AT THE CAR AGAIN AND FOUND LOOSE PINS IN THE CONNECTOR TO THE FUSE BOX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500717February 28, 2013
VISIBILITY/WIPER
SUNVISOR FALLS INTO MY LINE OF VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500781February 28, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FRONT DRIVER'S SIDE SUN VISOR BECAME PARTIALLY DETACHED FROM THE HOUSING UNIT AND BLOCKED THE CONTACT'S VIEW OF THE ROADWAY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VISOR SHOULD BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND ALSO INFORMED THE CONTACT THAT THE VISOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500572February 27, 2013
AIR BAGS, SERVICE BRAKES
I WAS INVOLVED IN A CHAIN REACTION COLLISION ON I-10 INTERSTATE. MY VEHICLE RE-ENDED ANOTHER VEHICLE AND NEITHER THE DRIVER'S NOR THE PASSENGER'S AIR BAGS DEPLOYED. FRONT END DAMAGED AND INSURANCE HAS TOTALED MY CAR. BRAKES DID NOT SEEM TO STOP WITH SUFFICIENT FORCE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10500486February 26, 2013
VISIBILITY/WIPER
SUN VISOR WILL NOT STAY UP IN UPRIGHT POSITION. CONTINUES TO FALL POSING AN OBSTRUCTED VISIBILITY PROBLEM WHEN DRIVING AND DIVERTS ATTENTION FROM SAFE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500507February 26, 2013
VEHICLE SPEED CONTROL, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE, HE ENGAGED THE BRAKES AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000. N UPDATED 4/24/13 *CN THE CONSUMER STATED THE FAILURE COULD NOT BE DUPLICATED. THE CONSUMER TRADED THE VEHICLE IN. THE MANUFACTURER REQUESTED THE VEHICLE BE HELD FOR FURTHER INSPECTION. THE VEHICLE WOULD, INTERMITTENTLY, NOT SHIFT INTO SECOND GEAR. THE AIR CONDITION MALFUNCTIONED. UPDATED 06/05/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500137February 26, 2013
AIR BAGS
2/25/2013:AIR BAG LIGHT WENT ON DRIVER'S SIDE. TOOK CAR INTO DEALERSHIP THEY HAD TO REPLACE PRETENSIONER CAUSED BY B1706 PASS RESISTANCE TOO HIGH BUCKLER PRETENSIONER. THEY CHARGED US $316.19 I AM CONCERNED ABOUT THE SAFETY OF THIS CAR AS WE HAD AN ISSUE ON THE PASSENGER SIDE ON 5/8/2012 AIR BAG LIGHT WAS ON. FOUND CODES B1448 PASSENGER WEIGHT SENSOR DEFECT/FAULT TRACED AND FOUND SEAT BOTTOM FAULTY. THERE WAS NO CHARGE FOR THIS THEY SAID AS IT WAS UNDER WARRANTY. SINCE THERE IS A CLASS ACTION SUIT REGARDING THE 5/2012 ISSUE I FEEL THIS CAR IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500183February 26, 2013
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL FELT LOOSE. THE STEERING PROGRESSIVELY BECAME VERY SENSITIVE AND DIFFICULT TO KEEP STRAIGHT. THE VEHICLE HAD NOT BEEN EXAMINED BY A MECHANIC. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499838February 24, 2013
STEERING
AT HIGHWAY SPEEDS, THE VEHICLE WANDERS LEFT AND RIGHT, SIMILAR TO ALTERNATING CROSS WINDS. MAINTAINING A STRAIGHT TRACK IS DIFFICULT AND REQUIRES CONSTANT ATTENTION AND CORRECTION. VEHICLE WANDER CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, POSING PUBLIC SAFETY HAZARD. VEHICLE IS ALSO UNABLE TO TRACK SMOOTHLY AROUND CURVES, AGAIN REQUIRING CONSTANT CORRECTION. VEHICLE HAS BEEN BROUGHT TO THREE DIFFERENT HYUNDAI DEALERSHIPS FOR RESOLUTION. HYUNDAI DEALERSHIPS DENY THERE IS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499589February 21, 2013
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
BROUGHT CAR INTO DEALER AS ENGINE LIGHT WAS ON. DEALER EXPLAINED TO ME THAT I NEEDED A NEW GAS CAP ($200). DID NOT FIX PROBLEM AND WHEN RETURNED TO DEALERSHIP I WAS TOLD THAT I NEEDED TO REPLACE THE GAS TANK AS IT WAS ROTTED. I HAD OWNED THE VEHICLE FOR A YEAR BUT HOW DOES A 6 YEAR OLD CAR HAVE A ROTTED GAS TANK? DEALERSHIP (BALISE TOYOTA, SPRINGFIELD, MA) CLAIMED "WELL THAT IS NEW ENGLAND FOR YA". I AM OVER 70 YEARS OLD AND HAVE OWNED A NUMBER OF CARS IN NEW ENGLAND OVER THE YEARS, NONE OF WHICH HAVE EVER HAD A ROTTED GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499623February 21, 2013
AIR BAGS
THE AIR BAG LIGHT ON MY CAR STARTED TO COME ON ALL THE TIME. ALSO WHEN NO ONE WAS IN THE PASSENGER SEAT, THE SEAT BELT LIGHT WOULD CONTINUE TO FLASH. RESEARCH ON THIS PROBLEM BROUGHT ME TO THIS RECALL: NHTSA CAMPAIGN NUMBER: 08V161000. I CONTACTED HYUNDAI MOTOR AMERICA AND THEY SAID IT WAS PROBABLY IN THE RECALL. AS THEY DIRECTED, I TOOK IT TO THE DEALER AND THEY RAN MY VIN TO SEE IF IT WAS IN THE RECALL SET BUT IT WAS NOT. THEY ALSO CHECKED THE AIR BAG SYSTEM AND CONFIRMED IT WAS THE ISSUE DEALT WITH ON THE RECALL BUT THEY WOULD NOT COVER THE COST OF THE REPAIR ($1,200) BECAUSE IT WAS NOT RECALLED. ABOUT THAT TIME I RECEIVED A CLASS ACTION LAWSUIT DEALING WITH CALIBRATING THE AIR BAG SYSTEM. THIS LAWSUIT ONLY COVERS CALIBRATION AND NOT REPAIR WHICH MY CAR NEEDS. AS I COMMUNICATED MY CONCERNS TO HYUNDAI MOTOR AMERICA, THEY BASICALLY TOLD ME THAT BECAUSE THE CAR WAS OUT OF WARRANTY AND BECAUSE THE CLASS ACTION LAWSUIT WOULD ONLY DEAL WITH CALIBRATION, IT WAS MY COST TO REPAIR. TO ME THIS ISSUE IS CLEARLY IN THE AREA OF DEFECT IN MATERIAL FROM THE MANUFACTURER AND NOT CAUSED BY MY ACTIONS OR NEGLECT. AND SINCE HMA REPAIRED THE RECALL VEHICLES WITH THE SAME PROBLEM REGARDLESS OF THE WARRANTY OF THE CAR, AND MINE WAS OUTSIDE THE VIN SET, I REQUEST THAT THE RECALL BE EXAMINED AND EXPANDED TO INCLUDE MY VEHICLE AND ANY OTHERS THAT HAVE THE VERY SAME ISSUE BUT FELL OUTSIDE THE SCOPE OF THE ORIGINAL SET. I FIND IT HARD TO BELIEVE THAT HMA WOULD TURN IT'S BACK ON A CLEAR SAFETY ISSUE THAT HAS BEEN DESCRIBED AND REPAIRED IN SO MANY OTHER SIMILAR CARS, JUST BECAUSE IT FALLS OUTSIDE OF A TECHNICAL SCOPE OF VIN NUMBERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499356February 20, 2013
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM, SUSPENSION
VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. ANY POLICE OFFICER WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT. HE SUPPOSEDLY CHANGED SOME SETTING FROM "HARD" TO "SOFT', BUT THAT HAD NO EFFECT AFTER I LEFT THE DEALER, MAYBE EVEN BEING WORSE. I COMPLAINED TO HYUNDAI ON THEIR WEBSITE, WITH NO RESPONSE TO DATE. I AM A PROFESSIONAL ENGINEER (MOSTLY AVIATION) AND SUSPECT THAT SOME DAMPING NEEDS TO BE APPLIED TO THE STEERING SYSTEM. AT THIS TIME, I AM NOTICING THAT ABOUT HALF OF THE 2013 SONATA COMPLAINTS CONCERN THE STEERING SYSTEM. NHTSA SHOULD TAKE ACTION BEFORE ACCIDENTS BEGIN OCCURRING DUE TO THIS OBVIOUS SAFETY DEFECT. *TR UPDATED 05/23/13 UPDATED 09/10/13*LJ UPDATED 01/02/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499416February 20, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499299February 19, 2013
AIR BAGS
SOMETIMES THE PASSANGER AIR BAG OFF LIGHT TURNS ON FROM NEW TO PRESENT PROBLEM HAS PERSISTED AND DEALER IGNORES THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499327February 19, 2013
AIR BAGS, SEAT BELTS
WE TOOK THE CAR IN FOR A RECALL ON THE OCS AND THE DEALER FOUND TWO FAULT CODES B1701 AND B1706 INDICATING THAT BOTH PASSENGER AND DRIVERS SIDE BELT PRETENSIONERS RESISTANCE IS TOO HIGH.I SEE THERE ARE MANY 2006 AND 2007 SONATAS WITH A SIMILAR ISSUE. DEALER WANTS A TOTAL OF 871.74. WITH THE NUMBER OF REPEATED COMPLAINTS I THINK THERE SHOULD BE A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498517February 18, 2013
VISIBILITY/WIPER
MY VISOR ON THE DRIVER SIDE WILL NOT STAY UP. IT SEEMS TO BE LOOSING AND IT WILL NOT STAY FORWARD EITHER. WHEN I AM DRIVING IT IS ALL IN THE WAY. IT HITS ME IN THE HEAD. I DO FEEL LIKE THIS IS A RECALL ISSUE BECAUSE THIS HAVE BEEN A PROBLEM WITH 2007- OTHER YEAR MODELS. I JUST REALLY NEED THE PROBLEM FIX BEFORE IT CAUSE A PROBLEM AND I DO HAVE KIDS THAT I TRANSPORT IN THIS CAR. THIS IS MY ONLY MEANS OF TRANSPORTATION SO I AM IN NEED OF THIS TO BE FIX BEFORE IT CAUSES A HUGE PROBLEM. I LOVE MY CAR...HUGE FAN OF THE SONATA BUT THIS IS REALLY MAKING ME NOT WANT TO BUY ANOTHER OR EVEN TO REFER ANY ONE TO BUY ONE FOR THEMSELVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498224February 15, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHIFTING INTO PARK WHILE DRIVING AT ANY SPEED, THE ENGINE RPMS WOULD INCREASE ABNORMALLY AS THE VEHICLE WOULD INDEPENDENTLY ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT SHIFTED INTO NEUTRAL TO COAST TO THE SHOULDER. THE ENGINE WAS SHUT OFF AND WHEN RESTARTED, THE VEHICLE RETURNED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 184,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498139February 14, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO BUCKLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497971February 13, 2013
STRUCTURE
I BELIEVE THAT THE HYUNDAI SONATA 2009 A HAS A PAINT DEFECT PROBLEM. I NOW HAVE 12 PAINT CHIPS ON THE HOOD WHICH I BELIEVE ARE THE RESULT OF PAINT FLAKING OFF. I DO NOT RECALL ONCE HEARING A ROCK HIT THE HOOD AND YET I HAVE 12 CHIPS AND NOW ONE SIMILAR CHIP NEAR THE TRUNK. THERE ARE NO DENTS THAT WOULD INDICATE ROCKS OR OTHER OBJECTS HITTING THE HOOD. I TOOK THE CAR TO THE DEALER AND SPOKE TO THE MANAGER WHO TOLD ME THAT THEY WERE A RESULT OF NORMAL WEAR. I DO NOT AGREE AND A QUICK LOOK THROUGH THE INTERNET INDICATES THAT I AM NOT THE ONLY ONE WITH THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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