Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10621620August 12, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ELECTRONIC STABILITY CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE VEHICLE'S SPEED SUDDENLY DECELERATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621629August 12, 2014
VISIBILITY
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE HINGE ATTACHED TO THE DRIVER SIDE SUN VISOR WAS CRACKED AND CAUSED THE VISOR TO REMAIN IN THE DOWN POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621630August 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR FAILED TO ILLUMINATE WHEN THE SEAT WAS OCCUPIED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V161000 (AIR BAG). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621709August 12, 2014
SUSPENSION
MY WIFE WAS DRIVING THE CAR ABOUT 35MPH AND HEARD A VERY LOUD MECHANICAL SOUND ,SAID LIKE SOMETHING METAL/MAJOR FELL OFF UNDER THE HOOD. SHE PULLED OVER AND LOOKED FOR ANYTHING ON THE SIDE OF THE ROAD THAT SHE THOUGHT LOOKED LIKE IT CAME FROM THE CAR. I HAD THE CAR CHECKED BY HYUNDAI ,BUT NOTHING. I HAVE NOTICED THE CAR PULLS TO RIGHT A BIT, SHE DOES NOT. IT ALSO MAKES A BANG OR POPPING SOUND WHILE BACKING UP SOMETIMES. I HAVE NOT HEARD THAT TILL YESTERDAY. I STARTED LOOKING AROUND ,CHECKING TIRE PRESSURE AND SPOTTED A BROKEN RIGHT FRONT COIL SPRING. THERE IS ABOUT 4" OF THE COIL SPRING MISSING AND NOW IT ALL MAKES SENSE. IT MUST HAVE BROKE OFF ,GOT THROWN BY THE TIRE AND BOUNCED OFF THE BOTTOM OF THE CAR. THANK GOD THIS DID NOT HAPPEN AT HIGH SPEED WITH GRANDKIDS IN THE CAR AND PUNCTURED A TIRE LIKE THE VERACRUZ RECALL. HYUNDAI ADD THE SONATA TO YOUR RECALL LIST ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621809August 12, 2014
ELECTRICAL SYSTEM
AIRBAG LIGHT IS ON AND THE AUTHORIZED SERVICE CENTRE DIAGNOSED THAT IT IS THE DRIVER SEAT BELT PROBLEM HENCE NEED TO REPLACE THE SEAT BELT FOR AROUND $500. WHEN I SEARCHED ON INTERNET I FOUND THAT THIS IS THE FACTORY PROBLEM HENCE I THINK IT SHOULD BE COMPANY RECALLED AND SHOULD BE FIX FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621885August 12, 2014
AIR BAGS
AIR BAG LIGHT CAME ON. HAD THE VEHICLE SENT IN TO DEALERSHIP LAST YEAR FOR THE SAME PROBLEM. CAR IS IN GREAT CONDITION DO NOT KNOW WHY THE LIGHT KEEPS COMING UP. A RECALL NEEDS TO BE INITIATED TO FIX THE PROBLEM ONCE AND FOR ALL. THIS COULD BE A POTENTIAL DANGER FOR MY KIDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621510August 11, 2014
SEAT BELTS, AIR BAGS
MY AIR BAG LIGHT CAME ON AND HAS STAYED ON CONSISTENTLY. OUR MECHANIC READ THE CODE AND IT IS THE PASSENGER SIDE SEAT BEAT BUCKLE. I HAVE BEEN TOLD BY HYUNDAI THAT THEIR WARRANTIES ONLY COVER SEAT BELTS AND AIR BAGS FOR 5 YEARS OR 60,000 MILES. I CANNOT BELIEVE THEY ADVERTISE AS "AMERICA'S BEST WARRANTY." I KNOW THIS AFFECTS WHETHER THE AIR BAGS WOULD FUNCTION PROPERLY IN AN ACCIDENT, SO I URGE YOU TO PLEASE FORCE THEM TO RECALL THIS ITEM AND REPAIR AND/OR REPLACE IT FOR ANYONE AFFECTED FOR FREE. FYI, I DID HAVE THIS PROBLEM WITH A HONDA ACCORD IN THE PAST AND HONDA DID NOT EVEN QUESTION REPAIRING IT-IT IS WARRANTED FOR THE LIFETIME OF THE CAR. I WILL CERTAINLY NEVER BUY ANOTHER HYUNDAI AGAIN AND WILL ENCOURAGE ANYONE I KNOW NOT TO BUY ONE EITHER. AGAIN, PLEASE FORCE HYUNDAI TO CORRECT THIS PROBLEM WITH A RECALL. THANK YOU FOR YOUR TIME AND INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621276August 11, 2014
ELECTRICAL SYSTEM
IN FEBRUARY 2014 WE STARTED HAVING ISSUES WITH THE CAR NOT STARTING AT ALL. WE WOULD PUT OUR FOOT ON THE BRAKE AND PRESS THE BUTTON AND IT JUST SITS THERE. I HAVE BEEN STRANDED AT MANY LOCATIONS UNTIL IT DECIDED TO CRANK. I CALLED RICK CASE IN ROSWELL GA AND WAS TOLD TO BRING IT IN IF IT DOES IT AGAIN. NOW THE NEXT THING THAT STARTED TO HAPPEN WAS THE TRANSMISSION LIGHTS P, R, N AND D WOULD START FLASHING AND GO BLANK AS WE WERE DRIVING THEN YOU COULD FEEL THE CAR LOOSE POWER. I WAS TOLD BY THE DEALERSHIP TO PULL OVER AND RESTART THE CAR SO THIS WENT ON FOR A BIT UNTIL IT FINALLY QUIT STARTING AND SAT IN THE GARAGE FOR THE TOW TRUCK WHO HAD TO USE A SCREW DRIVER AND IT SLIPPED INTO R EASILY BECAUSE IT WONT START. WENT TO THE DEALERSHIP THEY COULD NOT GET IT STARTED AND KEPT IT FOR MANY DAYS SAYING EVERYTHING IS FINE WE THINK THE STARTER WAS GOING AND WE HAD BOUGHT AN EXTENDED WARRANTY AND THEY TOLD US IT DOES NOT COVER THAT SO WE HAD TO COME UP WITH $552,77. I AM NOT WORKING NOW DUE TO CUSHING DISEASE SO WE ARE DOWN TO ONE CAR. MY HUSBAND HAD TO GET RIDES TO WORK DAILY. I ALSO FOUND IT VERY ODD THAT THE MANAGER MADE US SIGN A FORM STATING WE WOULD NOT BRING THIS CAR BACK WITH THE SAME ISSUE AGAIN. THE CAR IS STILL ACTING UP SO WE ARE NOT SURE WHAT TO DO. WE DO LIKE THE CAR AND WOULD TRADE IT IN BUT WE ARE UPSIDE DOWN AND THE PAYMENTS WOULD BE SO MUCH. WE FEEL WE DO NEED TO GET OUR MONEY BACK BECAUSE I TRULY BELIEVE IT WAS NOT THE STARTER.PLEASE ADVISE ON WHAT TO DO WITH A CAR WE ARE NOW SCARED TO DRIVE. MY SON IS 16 AND THIS WOULD BE HIS CAR BUT NOT KNOW. THANK YOU THEY GAVE ME CASE#[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621297August 11, 2014
STEERING
I HAVE HAD THIS PROBLEM OCCUR NOW 4-6 TIMES. WHILE EXITING THE HIGHWAY (STILL GOING ABOUT 45-60MPH) ONTO EXIT RAMP WITH SLIGHT RIGHT TURN OF MY WHEEL THERE HAS BEEN SUDDEN DECREASE IN THE ABILITY TO STEER. ALMOST LIKE IT WAS LOCKED OR STEERING HAD GONE OUT. IT HAS ONLY HAPPENED WITH R TURN OFF AN EXIT. NO PROBLEMS TURNING WHEN STOPPED OR GOING SLOWER. ONCE THE VEHICLE STRAIGHTENS IT WILL UNLOCK- STAYS LIKE THIS FOR 1-3 SEC. FIRST TIME FELT LIKE I WAS GOING TO HIT THE PERSON BESIDE ME D/T INABILITY TO TURN. I HAVE SPOKEN WITH THE LOCAL DEALERSHIP AND THEY HAVEN'T HEARD OF THIS PROBLEM BUT MADE APPT TO GET THIS CHECKED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621313August 11, 2014
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD BANGING NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE LOWER CONTROL ARM ON THE PASSENGER SIDE HAD SEPARATED BECAUSE THE SUBFRAME WAS RUSTED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND CONFIRMED THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 206,341.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621340August 11, 2014
EXTERIOR LIGHTING
LEFT AND RIGHT TAILLIGHT ASSEMBLIES FALLING OUT OF TAILLIGHT HOUSING/CAR BODY. METAL TAILLIGHT BOLTS NO LONGER SECURED IN PLASTIC TAILLIGHT ASSEMBLY. PLASTIC TAILLIGHT HOUSING "CRUMBLING" WHERE TAILLIGHT BOLTS ARE AFFIXED INTO HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621652August 11, 2014
UNKNOWN OR OTHER
THIS IS A COMPLAINT, THERE WAS NOT AN ACCIDENT. THERE IS A CLUNKING NOISE FROM THE REAR SUSPENSION AREA. I HAVE HAD THE REAR STRUTS REPLACED AND ONE BUSHING ON THE RIGHT SIDE. I HAVE HAD THE VEHICLE CHECKED BY THE DEALER AND FOUR INDEPENDENT SHOPS. THE DEALER SAYS THEY CANNOT FIND ANYTHING WRONG. THE INDEPENDENT SHOPS HEAR THE NOISE BUT CAN'T LOCATE WHERE IT IS COMING FROM. ON THE INTERNET THERE ARE MANY REFERENCES REFERRING TO THE ISSUE. I AM RELUCTANT TO TRAVEL A DISTANCE NOT KNOWING THE CAUSE OF THE NOISE. I HAVE WRITTEN TO HYUNDAI. THEY SAY THEY DO NOT HAVE ANY RECORD OF COMPLAINTS RELATING TO THIS ISSUE. I AM IN THE MARKET FOR A NEW CAR BUT WOULD NOT SELL OR TRADE IN NOT KNOWING THE CAUSE OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621409August 11, 2014
POWER TRAIN
ON AUGUST 8, 2014 AT APPROXIMATELY 5:00PM, MY VEHICLE WAS PARKED ON A FLAT GRAVEL DRIVEWAY. FRONT TIRES WERE STILL TURNED RIGHT FROM INITIAL PARKING OF CAR. I GOT IN THE CAR AND STARTED IT WHEN I REALIZED I HAD LEFT SOMETHING IN THE HOUSE AND EXITED THE CAR WHILE IT WAS RUNNING AND IN PARK. WITHIN 2 MINUTES, WHILE I WAS EXITING THE HOUSE, I HEARD A THUD AND SAW THE CAR BACKED UP AGAINST A PINE TREE ON THE PROPERTY. THE CAR HAD TRAVELED IN A U PATTERN APPROXIMATELY 100 BEFORE HITTING THE TREE. ENTERING THE CAR TO TURN IT OFF, I SEE THAT SHIFTER IS IN PARK; I TURNED OFF THE CAR SO THAT I COULD ASSESS THE DAMAGE OF THE CAR AND SEE IF I COULD DRIVE IT FROM WHERE IT HAD STOPPED. I STARTED THE CAR; DROVE FORWARD ABOUT 20, TURNED OFF THE CAR AND LOOKED AT THE DAMAGE TO THE REAR QUARTER PANEL OF THE CAR. THE LEFT MUFFLER IS PUSHED IN, THE BUMPER CRACKED, THE TAIL LIGHT (STILL OPERATIONAL) CRACKED. REAR QUARTER PANEL SEEMS TO HAVE BUCKLED, I AM UNABLE TO DETERMINE ANY DAMAGE TO THE UNDER-CARRIAGE. THE TRUNK STILL OPENS AND CLOSES WITHOUT PROBLEM, BUT THERE IS SUBSTANTIAL DAMAGE TO THE REAR DRIVER??S SIDE OF THE CAR. THE CAR IS DRIVABLE; BUT AM FEARFUL THE CAR IS A DANGER TO ME, MY FAMILY AND ANYONE WHO COULD BE NEAR THE CAR. A CALL WAS PLACED TO HYUNDAI AND A COMPLAINT FILED (1-800-633-5151). I HAVE LEARNED THAT THERE IS A RECALL NOTICE FOR HYUNDAI SONATAS REGARDING SHIFT CABLES DISENGAGING AND I AM AWAITING THE PAPERWORK PACKET FROM HYUNDAI TO COMPLETE MY COMPLAINT IN WRITING SO THAT I CAN SEE IF THIS MAKE/MODEL IS PART OF THE RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621191August 10, 2014
STEERING
WHILE IN TRANSIT VEHICLE POWER STEERING WENT OUT, THIS IMMEDIATELY CAUSED A DIFFICULT OPERATING EXPERIENCE AND COULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621246August 10, 2014
POWER TRAIN
I WENT TO PLACE THE CAR IN REVERSE AND NOTICED THAT THE GEAR SHIFTER SAID R BUT THE DASH BOARD HAD A 0 . THE VEHICLE WENT INTO DRIVE PLACED ON THE BRAKES PLACED THE VEHICLE IN PARK. THE DISPLAY ON THE DASH STILL SHOWED 0. I SHUT OFF THE MOTOR AND RE-STARTED THE MOTOR AND THE DASH INDICATED THAT THE CAR WAS IN PARK. I THEN WENT ON LINE AND SAW THERE WAS A RECALL JUST ISSUED FOR THIS. I HAVE NOT RECEIVED A RECALL NOTICE FROM HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621251August 10, 2014
STRUCTURE:BODY
THE CHROME "WRAP", WHICH IS A CHROME COLORED COVERING ON THE DRIVER'S SIDE DOOR HANDLE BECAME DETACHED LEAVING A RAZOR SHARP EDGE, WHICH CUT MY HAND WHEN I TRIED TO OPEN THE DOOR WITH THE DOOR HANDLE TO EXIT THE VEHICLE. I HAVE HAD TO USE A GLOVE OR EXERCISE CARE TO OPEN THE DOOR. ACCORDING TO REPORTS POSTED ON THE WEB, HYUNDAI HAD ISSUED RECALLS FOR EARLIER YEAR MODELS BUT HAS REFUSED TO FOR NEWER MODELS EVEN THOUGH THE SAME PROBLEM OCCURS IN THE NEWER MODELS AND ISN'T JUST MANIFEST IN THE DRIVER'S SIDE DOOR HANDLE BUT OCCURS IN OTHER HANDLES AS WELL. THE DEALER CLAIMS THAT THE DEFECT IS NOT COVERED BY HUNDAI'S WARRANTY BECAUSE MY VEHICLE IS "WAY OUT OF WARRANTY." *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10621040August 9, 2014
ELECTRONIC STABILITY CONTROL (ESC), LATCHES/LOCKS/LINKAGES
REGARDING RECALL CAMPAIGN IS096 HYUNDAI/SONATA PASSENGER FRONT DOOR LOCK SWITCH IS OUT. DOOR WON'T OPEN WITH DOOR LOCK ACTUATOR. DOOR SWUNG OPEN WHEN CAR WAS TURNING. DOOR WOULD NOT CLOSE ALL THE WAY . HYUNDI MOTOR AMERICA CONFIRMS RECALL OF 2011 HYUNDI SONATA'S BUT ONLY FOR CARS PRODUCED THROUGH 2/15/2010. MY HUSBAND'S CAR WAS PRODUCED 4/20/2011 OUTSIDE PRODUCTION DATE THEY SAY PROBLEM WAS CORRECTED. THE PROBLEM WAS NOT CORRECTED. AFTER NUMEROUS CALLS TEAM SUPERSTORES AS A ONE TIME GOODWILL ADJUSTMENT TO PAY FOR PART ONLY. THEY ACKNOWLEDGE HIS CAR WAS DOING SAME THING AS RECALL . WE HAD TO PAY $240.00 FOR LABOR, HYUNDI SHOULD REIMBURSE FOR THIS FEE AS IT IS THE EXACT PROBLEM AND THE SAME YEAR. I WAS IN THE PASSENGER SIDE OF THE CAR AND I COULD HAVE BEEN SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621047August 9, 2014
POWER TRAIN
VEHICLE IS NO LONGER ABLE TO SHIFT INTO DRIVE. WHEN SHIFTED INTO REVERSE DISPLAY SHOWS PARK AND VEHICLE WILL NOT MOVE, WHEN SHIFTED INTO NEUTRAL DISPLAY SHOWS REVERSE AND VEHICLE WILL GO IN REVERSE, WHEN SHIFTED INTO DRIVE DISPLAY SHOWS NEUTRAL. DRIVE IS COMPLETELY MISSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621050August 9, 2014
STRUCTURE:BODY
PASSENGER SIDE REAR DOOR HANDLE WAS BROKEN (TEAR OFF) WHEN MY 11 YEAR OLD KID OPENED THE DOOR WHILE IT IS IN MY GARAGE. LOOKS LIKE TO ME DOOR HANDLES MADE WITH INFERIOR MATERIAL. I WOULD LIKE TO BRING THIS ISSUE TO YOUR NOTICE. HYUNDAI SHOULD REPLACE THE PARTS AND LABOR AT FREE OF COST. I HAVE PRESERVED THE BROKEN DOOR HANDLE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620802August 8, 2014
SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THERE WAS A LOUD BANGING NOISE UNDER THE VEHICLE WHILE DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES AND THEY WERE NOT ABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/07/14*LJ UPDATED 3/16/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata