Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11443847December 15, 2021
ENGINE
Engine needs to be replaced, engine light, brake light and loud ticking sound in engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443880December 15, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that on one occasion the trunk failed to open. The failure mileage was unknown. Parts distribution disconnect. Vehicle has been repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443724December 14, 2021
AIR BAGS, SERVICE BRAKES
Air bag and antilock brake lights came on. First dealer replaced the air bag control module. Secondary issue then identified a defective air bag. Both have not been replaced. I asked for the old parts and was told I could not have them. They were sent back to be rebuilt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443748December 14, 2021
STEERING:RACK AND PINION
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel locked, and the vehicle lost motive power. The vehicle was taken to the dealer. The dealer reset the steering sensor however, the steering wheel felt loose. Additionally, the steering wheel inadvertently moved to the right and was stiff while making left turns. The vehicle was taken back to the dealer and diagnosed with rack and pinion failure. The vehicle was not repaired. The manufacturer was made aware of the failure but denied the claim since the vehicle was out of warranty. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443564December 13, 2021
STEERING
The electrical steering system lock up. If I cannot steer it a big safety problem for me and other drivers Will call dealer today (not sure if it must be towed) No inspection yet Yes I did get a waring lamp light but the streeing wheel could not be moved ( light came on after staring car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443690December 13, 2021
ENGINE
I purchased this car on November 17th, it started giving me trouble on November 25th so i parked it. The problem was it started making a really loud noise and started to slow down in mid traffic while i was driving. i had to bear to the side of the road to avoid a car crash. i think it’s the motor , i’ve purchased a brand new battery and starter and neither of those was the problem. my car have been sitting every since the 25th i need to know what’s wrong with my vehicle beside the recalls i have on it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443539December 12, 2021
ENGINE
Engine has a knocking sound
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443456December 11, 2021
UNKNOWN OR OTHER
dashboard has a crack running along right side of the cutout for airbag
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443327December 10, 2021
FORWARD COLLISION AVOIDANCE
The contact leased a 2020 Hyundai Sonata. The contact state that the radar in the vehicle interacted with the radar in Ford vehicles. While parking in a parking spot there was a beeping sound detected. While at a stoplight with a vehicle in front to the side, the radar engaged when a Ford vehicle drove up. The contact stated while turning nearby another Ford vehicle the radar engaged and the driver applied the brakes. The Forward Collision-Avoidance warning light was illuminated. The contact called the local dealer, but the vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443421December 10, 2021
EXTERIOR LIGHTING
I have owned this car since 11/2018. I have NEVER replaced as many headlight bulbs in my life as I have for this vehicle. Mostly the low beam. Almost every three months. I'm looking to replace the wiring soon hoping to remedy this issue. Ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443199December 9, 2021
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact mentioned that multiple attempts were made while attempting to start the vehicle. The vehicle was towed by triple AAA. The mechanic was unable to duplicate the failure. The contact mentioned that the vehicle was drove smoothly afterwards however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443203December 9, 2021
SERVICE BRAKES
While driving the Warning in my dash appeared Check Brake Hybrid System Warning safely stop and do not drive. The front brakes sounded like they were rubbing against my tire. I stopped the car. Pushed emergency brake off and on (I’ve never had to use this before) turned car back on and it stopped. I’m worried it will happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443255December 9, 2021
ENGINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 25 MPH, the accelerator pedal was depressed seized on the floorboard. The check engine warning light illuminated. The contact stated that the vehicle failed to exceed 25 MPH while driving. The contact veered to the side of the roadway, turned off, and restarted the vehicle; however, the failure recurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443026December 8, 2021
ENGINE
Manufacturer Recall Number 209 NHTSA Recall Number 21V727000 Incident date: June 15, 2021 While driving on the freeway at approximately 65 MPH, the vehicle stalled with the check engine warning light flashing on the instrument panel, oil could be seen spraying out the back of the car onto traffic which put other drivers/vehicles at risk of an accident. We pulled over into a dirt parking lot, noticed a puddle of oil underneath the car, and then lifted the hood to see oil sprayed all over the engine compartment. I had the vehicle towed to an independent mechanic where the vehicle was diagnosed with engine failure. The vehicle was then towed to a dealer where it remains in their possession as of today which in my opinion is too long to wait without a car, 6 months later from the incident. The manufacturer was notified of the failure June 16th and they informed me that the vehicle did not qualify for any recalls or warranty programs. The vehicle VIN later showed up on the recall campaign in September. Hyundai USA offered to replace the engine at no cost which I am thankful for that so far. However, after the engine replacement, I was told the car would not start, and will require a new battery module and hybrid battery, and that I must pay 40% of the parts and labor at $2776. I believe these parts suddenly failing are directly related to the engine failure incident, and should be part of the recall campaign. My car has yet to be repaired due to backordered parts. I've submitted rental car fee receipts of over $3500 to date without reimbursement because I'm told that it is their policy to only review rental receipts for reimbursement after the repair ticket is closed, with no possibility of interim reimbursement. The Hyundai case manager has told me there is nothing more that they can do, not willing to discuss with another department or Manager, no escalation path forward, and that all I can do is file this complaint with the NHTSA per the recall campaign notification.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443057December 8, 2021
ENGINE
I was driving on the highway 11/30/2021 when my engine light came on and the vehicle was shaking uncontrollably and I couldn’t accelerate much. I pulled over and called a relative to trail me to a local Firestone. I assumed it was spark plugs but they tested it and it was a code p 304 cylinder 4 misfire. My car is currently at a mechanic shop named forest hill garage in Montgomery Alabama they called me 12/8/2021 and told me it’s a cylinder 4 misfire and it costs around $5,000 to fix and replace. He also stated there’s 7 other vehicles the same type of Hyundai up there with the same exact issue!!! Something is definitely wrong and needs to be recalled. I haven’t gotten the other documentation as of 12/08/2021 because I am at work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443077December 8, 2021
ELECTRICAL SYSTEM, ENGINE
WHEN I WAS DRIVING, THE CAR BEGAN TO SLOW DOWN I WAS NOT ABLE TO ACCELARETE AND THE CAR TURNED OFF. I PUSHED THE START BUTTON TO TURN ON THE CAR AND I SAW SMOKE CAME FROM THE HOOD. ACCORDING TO MY MECHANIC IT WAS THE STARTER. WE PUT A NEW STARTER , THE CAR DIDNT STAR AND THE SMOKE WAS COMING FROM THE HOOD AGAIN. I DECIDED TO SEND THE CAR TO HYUNDAI DEALER. AFTER TWO WEEKS THEY STILL DIDN'T CALL ME TO KNOW WHAT IS WRONG WITH THE CAR. I AM STILL WAITING FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443000December 7, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I recently totalled my car due to "following to closely" which I didn't have GAP insurance. Truth is I signaled to go right lane when The car in front thought inwas going left due to faulty recall problem and we both went right, I lost control and hit a rail and damaged car unfortunately
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11442804December 6, 2021
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2016 Hyundai Sonata. The contact stated that while operating the vehicle with the front headlights turned on, the lights would randomly turn off causing a visibility hazard to the driver. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted regarding the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442932December 6, 2021
UNKNOWN OR OTHER
I am the original owner of this vehicle. It has been meticulously maintained. Today on my commute to work the car engine stopped then quickly caught fire. I barely got out in time. Fire department came and put out fire. Vehicle destroyed
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11442716December 5, 2021
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
Ref: NHTA Recall Number: 20V-746 Hyundai REcall Number:198 (2nd recall fix ) After the above recall fix we had informed the Hyundai about engine heating up, we were told this is false alarm and car has monitoring system recall issue, Recall would would be mailed. I have all the dealer bill to prove the engine was heating up, they replaced certain part at our expense ( bill attached ) After above recall Fix by Hyundai Dealer in San Leandro, CA. we had engine overheating and car started engine started vibrating & I could see smoke from the exhaust. it ceased in the middle of the highway. Please note: Our Car has been services by Hyundai dealer. Note: if you look at the second safety recall notice, It does state in safety notice about engine compartments fire while driving for many reason and depending on the severity of the fire. the identification of the cause can be untraceable.. Above incidence happened just after your dealer did 2nd recall fix. IMO - It proves that recall fix was faulty and overheating engine cause the engine blew-up. Car has been with the dealership repair for 3rd recall. since a month Hyundai dealer asking us $9K to fix the car. I have reported the incidence to Hyundai Corporate under the case # 18811202. They are not responding. Dealer did contact Hyundai Corporate to get the engine change request, either the request if denied or gone unanswered.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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