Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11737468May 12, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Engine blown out malfunction took two dealer Hyundai Folsom Lake stated rings are bad sludge buildup in engine and stayed at Hyundai motor America denied engine replacement due to knowledge under Theta two engine extended warranty settlement of 150,000 MI 15 years I'm still within warranty but are still being denied had numerous of issues with vehicle oil consumption knock knock sensor replace and other maintenance done since purchase vehicle brand new in 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737231May 12, 2026
FUEL/PROPULSION SYSTEM, ENGINE
Engine was replaced in 2023. In March 2026 there was a fuel line leak to include fuel misting near heat components. The vehicle was in a fender bender but Hyundai determined this did not cause the leak which eludes to this being a faulty installation of the engine replacement associated with the recall. I’ve reviewed my 2023 engine replacement invoice. I see the Service Kits were used to transfer parts from my old engine, but the High-Pressure Fuel Pipe (35340-2G710) is not listed. Per Hyundai's GDI service protocols and Recall 180, that pipe is a one-time-use safety component that should not be reused during an engine swap due to fire risk. Since it is leaking now, it’s clear the old pipe was reused and has failed. I'm asked for a goodwill replacement because this was a procedural error during the 2023 warranty work and was denied. This is a safety issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11737351May 12, 2026
FUEL/PROPULSION SYSTEM
Was driving and stopped at a stoplight. When I went to drive it started sputtering and if I wouldn’t have driven into a gas station, it would’ve given out in the middle of the road. It wouldn’t let me switch to drive or reverse , only neutral or park. It threw a code P0301, cylinder 1 misfire. Had to get it towed. Now I have to get my spark plugs and fuel injectors replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737251May 12, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2023 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the message "Engine Overheated" displayed. The contact checked the Hyundai app, but it showed no failure. The contact's wife drove to their son's residence, who inspected and discovered that there was no coolant in the engine. The contact's son added coolant to the engine. The vehicle was taken to the dealer, who replaced the coolant valve, exhaust muffler assembly center, clamp assembly exhaust pipe, two gasket exhaust pipes, and added coolant. The contact related the failure to Technical Service Bulletin: 23-EM-009H (EHRS Coolant Leak Repair); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736934May 11, 2026
ENGINE AND ENGINE COOLING
The contact's son owns a 2015 Hyundai Sonata. The contact stated that while the vehicle was being driven at 40-50 MPH, the vehicle began to jerk. The check engine light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737092May 11, 2026
POWER TRAIN
Car stopped in the middle of the road , with warning beeps and warning messages on the dashboard saying "Check Charging System" .Engine was still running but even though I did accelerate - car did not move . I put on the emergency lights and turned off the car . Turned on the car few seconds later and was able to drive then but the check engine light was on. Slowly drove back to the home as I was less than a mile from the home. It happened on a local road with speed limit of 35 MPH and thankfully vehicles behind me stopped until I pulled over. Me and and 7 year old kid was in the car at the time of this incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737141May 11, 2026
ENGINE
I am the original owner of a 2013 Hyundai Sonata (under 90K miles). In April 2026 the engine suddenly locked up without warning. The vehicle was towed to Massey Hyundai (Hagerstown, MD) and a claim was submitted to Hyundai Motor America for an engine replacement under Hyundai’s lifetime engine warranty program for affected 2.4L and 2.0L Theta II engines. I provided records I could obtain. Some oil changes were performed at home by my stepfather & several were performed by a local independent garage that has since gone out of business those records are unobtainable. I explained this & submitted all existing documentation. They denied my claim twice and closed both cases. I requested the official written denial, the date it was issued, the specific reasons for the denial, and the name and department of the individual who made the decision. Hyundai refused to provide any of that information, stating they “cannot disclose the information or documentation” and that the denial is “final.” Hyundai has not identified any specific maintenance item I allegedly neglected, nor provided any evidence supporting their claim of “exceptional maintenance neglect.” I have completed all Hyundai recalls and maintained the vehicle responsibly. Hyundai refuses to provide transparency or to reconsider the claim despite my documentation and original-owner status, I am requesting the Bureau of Consumer Protection investigate Hyundai Motor America for possible unfair or deceptive practices related to warranty denial & lack of disclosure. I ask that your office ask Hyundai to reopen & reevaluate my warranty claim for the Theta II engine defect based on the documentation I provided & my maintenance history as the original owner Provide the written denial, the date it was issued, the specific reasons for denial & the name title & department of the decision-maker Produce any evidence Hyundai relied on to conclude there was “exceptional maintenance neglect Hyundai can't substantiate its denial
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737182May 11, 2026
ELECTRICAL SYSTEM
On 12/20/25, the car - a Sonata plug-in hybrid - failed to start. When I pushed the "start" button, the dashboard display lit up w many clearly irrelevant error messages. Each time I pressed start, somewhat fewer error messages blasted toward me, and finally, no response at all. On 12/21/2026, the tow driver said it was the 12-volt battery. He gave us a jump start and we drove a few blocks. However, it failed at the turn lane while waiting for the light to turn. We turned it back on, bought a new battery, had it installed. On 12/29/25, my husband was driving. He turned into the intersection with a traffic light. As he was making the turn, the car simply quit. No warning. The car was dead, and blocking traffic! He pressed the start button to turn off the car, then again to turn it on. He was able to complete the turn and parked on the side of the road. By this time it had a "check engine" light on. He then drove slowly the few blocks back to our house. On 12/30/2025, the car was towed to a local mechanic. He said it threw the code PODE7, "almost certainly for a failed High Voltage battery." It was still under warranty, and we had the car towed to the dealership. After keeping it for 2 or 3 weeks, they confirmed the code and that the control panel needed to be replaced. We finally picked up the car (w new control panel) on 2/20/2026. In the meanwhile, we looked up Hyundai control panel repairs on a reddit forum. We found lots of chatter about it. Turns out it's a recognized problem in Sonata and Ioniq EV and PHEV's! Clearly, a car failing in the middle of an intersection, highway, etc is a safety problem and needs to have repair/replacements made BEFORE THEY HAPPEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736459May 8, 2026
FUEL/PROPULSION SYSTEM, AIR BAGS, ENGINE
I went shopping notice needed gasoline filled the tank 3/4 the next day I smell gasoline on My2013 Sonata Hybrid VIN [XXX] inside the car and I did not notice any light alerts etc., just the smell of gasoline inside the car. I ask for a ride I was scare to drive to the dealer on Monday 5/6/26 around 12:30 pm I called the dealer I was gonna dropped the car they told me diagnostic would take 3 days , I was afraid to cut on fire since my gas left a big stain and was wet gasoline in the parking lot at work., I called Hyundai USA mentioned the problem i notice there is a recall for gas pump leaking and causes gas tank to crack Recall for 17V-226 for fuel pump leaking 0n Hyundai sonatas hybrid 2011-2016 my car is in the Hyundai Dealership [XXX] [XXX] They called me telling me my gas tank is cracked cost of repair labor 2800.00 and 280.00 diagnostic charge and is ready for pick in 30 min No recalls I must pay for this service INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736639May 8, 2026
ENGINE, FUEL SYSTEM, GASOLINE, SEATS
The contact owns a 2020 Hyundai Sonata. The contact stated that the fuel failed to go into the tank. The seat failed to move. The engine light illuminated. The vehicle stalled. While driving, the fuel gauge went from full to empty. The contact received the NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline) after the failure. The vehicle was towed to the local where it was diagnosed that the fuel tank had expanded. The vehicle was repaired approximately eight months later. The contact called another local dealer. Ourisman Hyundai Bowie, 2404 Crain Hwy A, Bowie, MD 20716, who was unable to schedule an appointment. The manufacturer instructed the dealer to keep the vehicle due to it being a fire risk. The manufacturer was contacted regarding a buyback. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736629May 8, 2026
ELECTRICAL SYSTEM
Driver side window switch that controls all the windows intermittently fails to operate at times which causes the window to not open or not close back again randomly. When wanting to close any window from the drivers seat the switches don’t work causing a safety hazard in a situation where the windows would require to be rolled up or opened immediately. Issue not brought up with Hyundai or any dealer because warranty doesn’t apply to 2nd owner. No warning lamps or errors. First incident happened August 2025 and has kept on happening intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736326May 7, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who retrieved a diagnostic trouble code for the check valve. The mechanic related the failure to NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline), associated with the VIN; however, the contact had not received notification of the recall. The vehicle was then taken to the dealer, who determined that the check valve had failed and the fuel tank was deformed. The contact was referred to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The manufacturer offered to buy back the vehicle, but the contact declined the offer. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736427May 7, 2026
ENGINE
Engine experienced severe metallic knocking and loss of power. A certified Hyundai technician confirmed a FAILED Bearing Clearance Test (RO #354331). Hyundai Motor America is refusing to honor the Engine II Class Action Settlement warranty, citing internal code A99 because the vehicle was purchased at an auction, even though the title is CLEAN. This pose a safety risk of engine seizure and potential fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736185May 6, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I am submitting this complaint to report a serious and ongoing safety defect involving the engine of my 2018 Hyundai Sonata Sport equipped with the 2.4L Theta II engine. The vehicle has been officially tested and documented by Hyundai as consuming more than two (2) quarts of engine oil per 1,000 miles, which Hyundai has acknowledged following completion of its oil consumption test procedure. Despite this confirmation, Hyundai has declined to fully correct the defect. As the condition has progressed, the engine now fouls spark plugs every 350–500 miles, resulting in: •Engine misfires •Loss of power during operation •Rough running and hesitation •Risk of sudden engine stalls while driving This condition occurs without warning and requires repeated roadside or emergency repairs simply to keep the vehicle operable. The condition has deteriorated further, requiring replacement of fouled spark plugs every 350-500 miles. Loss of power and engine shaking can occur at any time, presenting a safety hazard for me and other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735716May 5, 2026
ENGINE
On 5/27/2026 I was driving home from work. Had just gotten off the frwy , was driving around 35-40mph, all of a sudden , engine turned off, after coming to a stop, holding up traffic, i put in park, and nothing, not crancking, a new battery was imstalled, 3 weeks prior, have recoreds of all maintenance! Checked oil level was good, radiator, had fluid, and fas tank was 1/2 full! Pushed to a side street ,Uberd, back home, later that evening , had car towed approx 5 miles to my house. Checked all fuses, ignition, and starter! Spoke with Local Hundai Dealership, scheduled a maintenance diagnostic to be performed! Could have been an accident, first time, ever experienced, such an issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735760May 5, 2026
ENGINE
Vehicle Information: Year/Make/Model: 2014 Hyundai Sonata Mileage: less than 120,000 miles Ownership: Second owner Complaint: I am filing a complaint regarding a serious engine failure in my 2014 Hyundai Sonata. My vehicle experienced issues beginning with a faulty knock sensor, which escalated into complete engine failure. This issue appears to be identical to problems that have already been identified in recalls involving similar Hyundai Sonata models. Despite experiencing the same symptoms and failure pattern, my specific VIN is not included in the recall. My vehicle has been well maintained, has under 120,000 miles, and should not have experienced a total engine failure under normal conditions. Based on the known recall issues related to engine defects and knock sensor failures, I believe my vehicle is affected by the same underlying defect. I am concerned that vehicles like mine are being excluded from the recall despite having identical safety-related issues. Engine failure while driving presents a serious safety risk, including potential loss of power, stalling, or inability to accelerate in traffic. I have had the car looked by a professional and advised of the engine failure and this is a common issue with this make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735867May 5, 2026
ENGINE
Despite proper maintenance, the vehicle is burning oil at an excessive rate. I have already replaced the oil pan, but the issue persists. I now have to add oil frequently between oil changes. This creates a serious safety concern, as low oil levels can cause engine failure while driving, leading to sudden loss of power or stalling in traffic. This puts me, my passengers, and other drivers at risk. There are no visible leaks, which suggests the oil is being burned internally. This appears to be a potential defect rather than normal wear and tear. I am requesting that this issue be investigated as it may affect other vehicles of the same make and model. This is becoming very expensive having to refill oil as the dipstick shows nothing. This has been confirmed by technicians that there has been no oil in my car despite coming in on time or before the recommended miles. The oil light will come on a few weeks after having the oil changed. It seems this is an issue with this engine type.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735872May 5, 2026
SUSPENSION, ENGINE
Ecm, p0303, yes, not yet, no, cel light before the car was brought to the dealership, 2019 Hyundai Sonata SE, 2.4L Theta II GDI. Perryville Hyundai IL refused applicable TSB in writing 5/4/26 despite active P0303 misfire, fuel-in-oil smell, crankcase pressure. I have Photos prove falsified multi-point inspection: 1.0 inch (.0833') wheel well discrepancy, same mileage in/out. Vehicle has stall risk. Case Manager [XXX] non-responsive 2hr 45min after requesting written tow instructions on safety matter. RSPM escalated 1:00 PM CDT 5/5/26 with 3:00 PM deadline. No contact received as of 3:03 PM. Vehicle unsafe to drive. Theta II Lifetime Warranty Settlement violation. Case #XXX. Requesting federal investigation. Photo upload is not working, I'll need a email to send them in apparently INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735498May 4, 2026
ENGINE
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735677May 4, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Our 2022 Hyundai Sonata experienced multiple issues related to recalls affecting the vehicle’s reliability and operation. Due to these ongoing problems, the vehicle was taken to a dealership and has remained out of service and in dealership possession for approximately 90 days. The issues were confirmed by the dealership, and Hyundai Motor America was involved in the case. As a result, Hyundai approved a full buyback of the vehicle, indicating the problems could not be resolved in a reasonable timeframe. Despite this, the vehicle remains out of service and unusable. Hyundai has failed to complete the buyback process and has not provided a resolution within a reasonable time. There have been repeated delays and missed timelines. The extended period without a functioning vehicle creates reliability concerns and potential safety risks, as the vehicle could not be safely depended on for regular use prior to being removed from service. The vehicle is currently still in dealership possession and unavailable for use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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