Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11498310December 20, 2022
STEERING
Plastic Steering coupler wore out. Causing metal on metal rubbing. The mechanic I use for car maintenance/repair told me the part cost $10. The part is small but the labor is more intensive. I was charged $454 to replace a $10 part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497993December 19, 2022
ENGINE
In the GDI engines, the fuel is injected into a camshaft-driven high-pressure pump and use a higher than normal compression ratio for increased power as well as “dished” pistons for increased combustion in the cylinder. But GDI engine defects allegedly cause oil consumption, restricted oil flow, sudden stalling, engine failures and non-collision fires. The plaintiff says Hyundai ramped up production and got in a rush which caused the workmanship to suffer when the GDI engines were created. Engine blocks, pistons, connecting rod bearings and other components are defective due to the workmanship. By failing to fit together, the engine components allegedly fail prematurely which causes metal debris to travel through the engine oil. Contaminated oil then causes a lack of engine lubrication which damages the GDI engines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498010December 19, 2022
UNKNOWN OR OTHER
This car will not start when it is cold. I have only had this car for over one year and four months. The car ran perfect up until we began to have extreme cold weather. This is so dangerous because it could be an emergency and my car will not start. I have done my research and discovered that this is an ongoing issue with Hyundai. And nothing has been done about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498041December 19, 2022
UNKNOWN OR OTHER
Dash board has been completely cracked. I’m scared the airbags are effected by it or will deploy unexpectedly there are other people with the same issue. There has been no damage or accidents with this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498071December 19, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle lost motive power without warning. The vehicle was towed to the resident and then to an independent mechanic to be diagnosed. The independent mechanic stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V568000 (Engine). The contact was referred to the NHTSA Hotline for assistance. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498106December 19, 2022
STEERING
Yesterday when turning right on to my street making right turn very slow as children going home from school my steer ing lock no control. Car stopped within a few feet but unable to restart or take it out of drive. I tried several times turning the key nothing happened. But finally able to get it out of drive and start the car. With that the power steering worked I slowly drove it home about ten houses from intersections. Lucky no one hurt when I turned on to my street. Looked up problem with the electric steering for this cat and reports from your agency referenced similar problems but for some reason no recall issued by manufacturer. Call dealer can do nothing without mfg doing recall. How possible.? Your agency is to protect. What's more dangerous then having your steering going completely out while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498094December 19, 2022
POWER TRAIN
The contact owns a 2022 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498015December 19, 2022
UNKNOWN OR OTHER
P074D73 is code showing up coming up and going off after sometime. This is code something related to the Transmission. Worried if it could cause the Transmission to fail which may result in loss of power during the drive which could potentially cause fatal accidents. It occured Multiple times. Attached the screenshots
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497956December 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On a highway cruising at 70mph with the ACC (Adaptive Cruise Control ) on and following distance set at max a car from another lane turned into my lane and then continued to an off ramp. My car initially braked and then downshifted from 8th to maybe 4th and accelerated hard - scaring me and my passengers. I did add to the actions of the car by pressing the following distance button on the steering wheel a few times. I had owned a 2016 Sonata with ACC and drove over 100K miles with ACC operating. That is why i pressed the following distance button - to lessen the actions of the car when the car entered my lane. The 2016 also had a ACC setting of Fast, Normal, & Slow (I used normal). The 2023 has no ACC setting. I did complain to my dealer and he said this was normal and nothing happened. I feel this is dangerous so reported it to Hyundai Customer Service. They told me to go to my dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497838December 17, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I took my vehicle into the dealership when it was under 12,000 miles for another issue and mentioned a problem with the headlight on the right fogging up with moisture. I was immediately told that this had to be seen with their eyes because light cost more than $1,000. It has continued for over 1 1/2 years. Early this month, I took a picture at night and in the morning. The service manager wanted to add another hoop; can you get a picture of the water in it? The water is droplets on the light, decreasing visibility on the road. Pictures are attached. There is one picture that shows the left headlight with no issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497848December 17, 2022
SERVICE BRAKES
1. What component or system failed or malfunctioned, and is it available for inspection upon request? (LEFT REAR BRAKE PAD . FOUND CALIPIER IS SIEZED IN BRACKET .RECOMMEND REPLACING BOTH REAR BRAKE CALIPER BRACKETS, BOTH REAR ROTORS AND BRAKE PADS (BOTH REAR BRAKE CALIPER BRACKETS WITH ELECTRONIC PARKING BRAKE WITH PINS) ( Yes, available for inspection upon request) 2. How was your safety or the safety of others put at risk? (Brake failure will cause fires & COSTLY ACCIDENTS ) 3. Has the problem been reproduced or confirmed by a dealer or independent service center?(YES, confirmed by Hyundai Dealership) 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?( Inspected by dealership) 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? (No warning lamp, message. Problem was found upon yearly inspection ) Appreciate your immediate attention for a reimbursement or claim on this serious matter for my 2015 Hyundai Sonata Limited . Rgds [XXX] , [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497888December 17, 2022
ENGINE
Car has an oil consumption issue. I noticed noise coming from the engine, checked my oil and found its was empty. I brought my car into the dealer and was told about the oil consumption suit, I was out of warranty and that hyundai won't do anything for me because I am not the original owner. I was told later from another auto shop that I was given false information because this is a campaign. I am the 2nd owner of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497772December 16, 2022
STRUCTURE:BODY
The Sunroof wind deflector , the panel has become detached. It is loose and flapping when sunroof is open. Yes it is available for inspection. My safety was at risk because when it happened at first it scared me and I didn't know what happened. 2nd if it had came all the way off it could have flown into someone else's windshield and causing them to crash or swerve to miss it flying in the air. I did mention it to the dealership when it was there, but rather they looked at it or not I have no idea. No one else has inspected it. No warning lamps or other signals appeared before hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497818December 16, 2022
SERVICE BRAKES, EXTERIOR LIGHTING
Break lights don’t go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497520December 15, 2022
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Driving on highway went to pass a vehicle and merge into the next lane, when car lost speed. Pulled over and tried to restart car, car restarted only to shut right back off. Put quart of oil in and shortly after there was a clicking noise when I got up to speed, I had to put two more quarts in as well as a cleaning additive. Cannot drive over 8 mph without car making noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497524December 15, 2022
ENGINE
I was driving to working and I was going about 75 mph and then I started losing power. My speed reduced to slowly and a loud knocking was coming from my car. There was hesitation and shaking as I drove it to the side of the road. As I tried to accelerate to safely move to the side of the road the knocking continued. There is a lot of shaking. The next day the car would shaking and knock for 10-15 seconds and then shut off completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497593December 15, 2022
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Huge amounts of oil consumption, have to refill all oil every 20-30 days. Car shut down on highway and went into limp mode, had to impede traffic to attempt to pull over safely. Potential known issue with Theta II engine, but dealership is declining a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497596December 15, 2022
ENGINE, POWER TRAIN
The contact owns a 2023 Hyundai Sonata. The contact stated while driving approximately 10 MPH down her driveway, the vehicle began to shake violently. The contact stated that the vehicle began to shut down. The contact stated that the check engine warning light was illuminated with DTC P020200 flashing on the instrument panel. The contact had the vehicle towed to a local dealer, where the dealer reset the computer. The vehicle was repaired. The failure recurred and the vehicle shut down and was towed back to the same dealer. The contact was informed that the mechanic could not duplicate the failure. The vehicle was not repaired and was returned to the contact. The failure recurred; however, the contact had not returned the vehicle to the dealer yet. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497173December 13, 2022
FUEL/PROPULSION SYSTEM
I had my car recall fixed on 12/10/2022 at the Burns Hyundai in Marlton NJ. It seems to have failed when I parked my car it smelled like gas and I got out and see gas all over the ground. They were supposed to fix 2 recalls on my vehicle. My gas was empty after I had just filled it. My car would not start. It cranked but didn’t start. There were no warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497193December 13, 2022
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
I bought my car at 97k miles in June 2022. From the 2nd day of having it, my car was shaking horribly. I sent it back to the dealership they said the front motor mount was collapsed. They repaired it but said there is still shaking but they don't know why. About 2 months later, I get in with Universal Hyundai and they only say that I need my axels and spark plugs replaced along with the air filters. They do a balance and alignment on my car as well as an oil change. The balance and alignment was either not done properly or my car just needs it done super regularly. Not too long after while I'm driving out of a friend's neighborhood my car is in drive and I'm going around 5 mph, my car stops with all of the lights on. I turn my car off and back on and carefully drive it home. Also, my car key always gets locked up in the ignition. One day I go to turn my car off and my ignition locks and I had to get my car towed and my ignition replaced with new car keys. Later, I take it to my mechanic to see what he can do and to get another oil change. He said he doesn't think it's my axels but my motor mounts and other things. Then my check engine light goes off a week later and it's my power train and anti-lock brake system. The next day on the way back to the mechanic my car slows down, I was only going 40ish mph, and all of the lights are shown. I turn my car off and on and I get it to my mechanic (my mechanic only down minor stuff btw). I start hearing a woodpecker noise from the engine and my mechanic tells me to get it to the shop asap. The next morning, I call my warranty to see if it's covered and they tell me that my engine will blow if I drive on it. And now my car will be in the shop for a month. And I can't find out the service done to my car prior to me owning it. And every time I take it somewhere they don't know what's up with it completely.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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