Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11541889August 31, 2023
UNKNOWN OR OTHER
I was sitting at a red light for about 20-30 seconds before my vehicle accelerated itself into the vehicle in-front of me while my foot was still placed firmly on the break , causing major damage to my vehicle and some damage to the vehicle in-front of me. My vehicle had to be towed away
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541638August 30, 2023
STEERING
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at various speeds, the steering wheel seized upon turning the steering wheel in either direction. The vehicle then stalled with several unknown warning lights flashing on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective steering module. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541674August 30, 2023
SERVICE BRAKES
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that upon retrieving the vehicle from the local dealer after a recall repair, the brakes were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where a diagnostic test was completed. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541687August 30, 2023
ELECTRICAL SYSTEM:STARTER ASSEMBLY, POWER TRAIN
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving approximately 60 MPH the vehicle suddenly began sputtering and then completely stalled. The contact had to coast to the side of the road and noticed the check engine light illuminated. After approximately 10 minutes, the vehicle was able to restart. When starting the vehicle there would be a sputtering followed by the vehicle shutting off. The failure began to occur while idle as well. The contact stated that while attempting to reverse out of a parking spot the vehicle suddenly accelerated forward instead. As a result, the vehicle ended up crashing into a concrete light post. The air bags did not deploy. There were no injuries or medical attention needed. The vehicle was able to be driven after. No police report was filed. The vehicle had been towed to the dealer who had stated that the starter relay issue may be the cause, however, because of not being able to duplicate the failure they were unable to give an official diagnosis. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541714August 30, 2023
ENGINE
Engine is constantly burning through oil. I would get my oil checked 4 times more just to make sure I had oil and even then it would burn empty. I did not have a leak. This cause my engine to blow. This was unsafe as I could have been driving when this occurred. This is being confirmed by a certified Hyundai mechanic. No warning. Other Hyundai cars have a recall for this SAME engine issue but not my model and make
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541790August 30, 2023
ELECTRICAL SYSTEM
Hybrid System Warning – Safely Stop And Do Not Drive Notification Notification has been going on for two weeks and no resolution has been provided. No error codes show up but I lose control of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541395August 29, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
This incident singled happen in a 20 or so miles on my way home commute, no freeway drive. I was driving pulling out of a parking street when I notice the vehicle tendency to pull me forward, even though I was preparing to stop. It continue to have this issue at a stop sign and traffic light. at first it was mild pull as if you are being towed. Sporadic pushing forward, but when I turned to the left I notice that the engine pick up speed on its own and the issue was exacerbated on turns to left and right. The issue continue to the point I stayed at a safety distance from other cars and the pull began to be more aggressive. I was driving slow at that point. With hazards lights on. On arrival to my home driveway and upon putting the car on park the engine RMP jump so high that scared me! The car sounded as if it would take off by its self. I had the foot on my brake and did not pump at that point. I took car to the dealership the next day and it continue to pull at sporadic times I drove slow and cautiously . Noticing that the pull got worse driving on a straight street versus the day before only on turns having more aggressive forward acceleration pulls. The dealer has check the car and has not been able to detect the problem with computer codes and apparently have not been able to reproduce the issue after driving the car. The mechanic, told me to take pictures of engine light if when I drive it has issues, and the light comes up. But not other solution was given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541464August 29, 2023
STEERING
1. Power Steering malfunction - when in motion - available for inspection. 2. Not being able to control my vehicle due to the steering going out is a major risk for myself my passengers and other vehicles around me. 3. My vehicle is currently at a dealership now 4. The vehicle has not yet been inspected, and unknown if the dealership was able to reproduce the problem. 5. No warning lights were displayed prior to the problem. When coming to a stop - the traction control light and a warning light with a steering wheel and an ! were displayed, but then turned off after the vehicle was shut off and restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541075August 28, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I’ve had the car I’ve never taken it to Hyundai to get the recalls taken care of . Until recently I took my car to get the recalls fixed and they told me they had already been taken care of . The gave me the dealers contact information and I’ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back . The recalls for my vehicle are very serious recalls that I need to get fixed . One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I’m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update . I just don’t know who I need to contact to help me get this resolved .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541156August 28, 2023
UNKNOWN OR OTHER
I was driving on the freeway when the vehicle's hybrid battery continued to drop below a quarter of the meter. The vehicle's HUD started flashing red and the vehicle shut off. I had to pull over and wait for approximately 30 minutes before starting the vehicle back up and continuing home. The dealership stated it was a Hybrid battery issue, still under warranty, and is replacing the hybrid battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541266August 28, 2023
POWER TRAIN, STEERING
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 30 MPH, the vehicle downshifted unintendedly and decelerated. The contact stated that she shifted into neutral(N). The contact pulled over to the side of the road and remained there for several minutes. The contact was able to continue driving; however, the failure recurred while driving. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where the failure recurred while the vehicle was being test-driven; however, the dealer informed the contact that they could not determine the cause of the failure. The dealer informed the contact that the steering wheel needed to be disassembled to inspect the paddle shifters. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 100,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541117August 28, 2023
STRUCTURE
The contact owns a 2022 Hyundai Sonata. The contact stated that on two separate occasions while driving at undisclosed speeds; the splash shield would rip without impact. The contact stated that there was an abnormal sound coming from the vehicle due to the failure. The contact had taken the vehicle to a dealer after the initial failure and had the part replaced out of pocket. After the second failure, the manufacturer was notified, and a case was filed to have the manufacturer cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540997August 27, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
1. Driver side airbag. Inspected. 2.Airbag safety light is on in the console. Driver may receive injury or death if airbag does not deploy during accident. 3.Yes by Antioch NAPA Auto Center (925)757-7274 4. Yes 5. Yes. Warning light lamp is on for the driver side airbag. First appeared around 7/27/2023 Diagnostic Test: Found code B138000 driver front airbag was not responding. Air bag not registering on scan tool. Tested airbag in seat and it had .1ohm. There is a short in Airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541005August 27, 2023
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
This vehicle had a complete engine failure. Since it is a hybrid, when the engine shut down, the vehicle lost all power. The driver had no control over steering or brakes. The vehicle crashed through three trees and into a house. Hyundai Motors of America and NHTSA are aware of the issues with this vehicle's engine, however, this engine was already replaced. The problem was that the "limp mode" did not enact in this specific car. I brought this to Hyundai's attention at least 20 times and expressed my concern about the threat this vehicle posed to me and anyone else on the road, yet they continued to ignore me or attempt to rectify the issue. This vehicle was part of the class action lawsuit. I was told, after the seventh time the vehicle broke down (fourth time after engine replacement) that Hyundai would buy back the vehicle. That never happened. The vehicle shut down without "limp/safe mode", with an entire loss of power eight times and was brought into the dealership. Hyundai refused to help me. I knew it would end in disaster, and it did. I'm sure my vehicle is not the only one that does not have a safe mode taking effect when the power shuts off and there is no steering or brakes at 70 mph. I am using the date for the last time the vehicle shut off and the driver lost control and hit a house. However, there are eight other times this happened. I have more information and documentation if needed. I'm attaching my first claim, documents collected after that claim, the accident report (did not have photos attached, the photos are from the scene when I went there the next day), and all email conversations with Hyundai since the first engine failure. My big concern here is that even though Hyundai did try to repair the recall issues, they ignored everything else. I told them over and over that the limp mode did not work. This made it morally impossible for me to sell, even if I wanted to. They refused to help. I worry there may be others out there with this issue.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11541019August 27, 2023
EXTERIOR LIGHTING
Lights flicker especially at night they turn off and on. You can't see and others can't see you because no lights on and off There was no warning lamps or anything letting me know about the problem. Can't drive my car at night because of this problem don't want to cause an accident. No the vehicle has not been inspected yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541035August 27, 2023
UNKNOWN OR OTHER
UNKNOWN. I noticed that there was a check engine light on and I took it to autozone to have it checked out, they told me that it was coming back with the code of an o2 sensor. I thought nothing of it until it started not wanting to start right. On July 1, 2023 I took my car in to the dealership for an oil change and they never said anything about why my car was doing a delayed start. It would eventually start but it took at least a minute. I bought a new battery from walmart to put in my car so that it would not do the delayed start, but it kept doing it anyway. Finally decided to take it to a mechanic and the first time that he started it took at least a minute, he realized that he didn't have his computer (code reader) with him so he turned it off. When he returned with the code reader he plugged it in and started the car then it started smoking, smoking turned into fire that caused the entire underside of my hood to melt including engine, electrical harness, belts, battery and much more. If it wasn't for the mechanic's quick thinking by putting out the fire while calling 9-1-1, the fire would have gone to the fuel tank and exploded. Yes, the safety of others was put at risk.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11541066August 27, 2023
VEHICLE SPEED CONTROL
malfunction cause unanticipated acceleration in sport driving mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540664August 25, 2023
ENGINE
The engine on my vehicle is knocking and causing the vehicle to slow down on its own and the vehicle to overheat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540796August 25, 2023
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle failed to start. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the high-pressure fuel pump had failed. The contact related the failure to an unknown Hyundai Extended Warranty that had expired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540487August 24, 2023
ENGINE, UNKNOWN OR OTHER
I purchased a 2010 Hyundai Sonata in February 2022 from the original owner. In July of this year, my engine failed due to the oil consumption defect found in many of Hyundai's engines produced at the Alabama factory. My oil and check engine light came on before it was time for my following oil change, despite making on-time synthetic oil changes during ownership. The vehicle hesitated and jerked on my commute to work, potentially causing harm to myself and other motorists. I went to take my vehicle to the mechanic on my lunch break. The car failed to turn over and has been inoperable ever since. I need my engine replaced at no charge. It's unconscionable that corporate would turn me away because the engine has 146k miles, which is nowhere near the industry standard 200k. Hyundai has inspected the vehicle and confirmed that an engine replacement is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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