Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11555656November 17, 2023
ENGINE AND ENGINE COOLING
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated that while the wife was driving approximately 65 MPH, an abnormal engine noise was suddenly present coming from the engine compartment before the vehicle stalled. After parking on the side of the road and exiting the vehicle, moments later flames and smoke were present coming from the engine compartment and the fire department was called to the scene and extinguished the flames. The vehicle was deemed destroyed and towed away. A police report and fire report were taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11555694November 17, 2023
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
Check engine lights on and says “Warning do not drive the hybrid brakes may fail do not drive “.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555511November 16, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while driving 55 MPH, the vehicle became inoperable and made an abnormal sound. The contact parked the vehicle and then had the vehicle towed to a dealer after the vehicle failed to restart. Several warning lights were illuminated. The vehicle was diagnosed. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555547November 16, 2023
ENGINE
The vehicle is demonstrating clear signs of engine failure based off the symptoms Hyundai states on its website for the rod knock bearing recall (no power, enters limp mode, white smoke out tailpipes, etc.) Hyundai states vehicle passes testing. Engine also has oil consumption issues, has had its PVC value fail twice in ten months, and burns through 1.5 qts of oil every 496 miles (has failed all 3 consumption tests). The vehicle has stalled out on multiple occasions and risked my/my child's life, has required cylinder cleanings and fuel injection cleanings, and the engine gets extremely hot. This is the second failed engine in the Sonata, and Hyundai has not stated if they will replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555368November 15, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car's battery dies 2 or 3 times every week. I have to enter into the the car with the manual key that is inside the key fob then hit the 12v rest button to start my car. I have been to two Hyundai dealerships and they both tell me nothing is wrong. I just picked it up a week a go and it has died twice since I picked up. I see many complaints on reddit about the same issue, even some with car dying while driving. This is a serious that Hyundai needs to figure out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555287November 15, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact added oil to the vehicle. There were no warning lights illuminated. The contact called an independent mechanic who referred her to the dealer. The vehicle was taken to the local dealer, where it was diagnosed that the ball bearing and valve cover gasket needed to be replaced. The rotors and brakes were metal-to-metal, and the vehicle was losing oil. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 75,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554994November 14, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES
BRAKES FAILED CAR DID NOT STOP ONCE THROWN IN PARK I WAS GOING INTO ONCOMING TRAFFIC AND COULD HAVE BEEN SERIOUSLY HURT!!! AFTERWARDS CAR COMPLETELY DIED. I HAVE BEEN HAVING ALL SORTS OF ISSUES WITH THIS VEHICLE 2 MONTHS AFTER PURCHASE. I HAVE PAID FOR LABOR SEVERAL TIMES AND EACH TIME I GET THE VEHICLE BACK THE NEXT DAY THE VEHICLE IS COMPLETELY DEAD AND NEEDS TO BE JUMPED FOR EACH USE. THE DEALERSHIP REALLY HASN'T PROVIDED A FIX, CURRENTLY BRAKE FLUID SIGN IS ON. THIS CAR HAS BEEN TOWED AND SERVICED AT LEAST 10 TIMES. I NEED HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554995November 14, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact stated that while operating the vehicle, the message "Brake System Malfunction - Vehicle Will Turn Off for Safety" was displayed on the instrument panel and the vehicle turned off. The vehicle was towed to the local dealer who determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the remedy was not yet available and did not include replacement of the ABS module. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555085November 14, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed and attempting to stop the vehicle, he heard an abnormal sound coming from the front of the vehicle. The service brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic power unit. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555151November 14, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
My hydraulic brake booster went out, Very dangerous i almost had an accident, the car doesn’t stop, there are no brakes the car would not stop I’f the hydraulic brake booster goes out you have no brakes and if you’re over 50 miles an hour the E break barely does anything it just sounds like you grinding into the ground. Very scary and I had a child in the car. Towed car to Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554942November 13, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HEV lights came on stalled car and stated to turn engine off, barely made to a parking lot. Car was towed, in shop Dec 29, 2022 to Jan 10, 2023. knock sensor replaced, rusty spark plugs slots cleaned out, no communication with power train, case #20817405 June 16, case# 21597503 part A: Hev lights again chugging and stalling. Car towed in shop 22 days, returned 7-5-22.actuator 2nd time failure, knock sensor issue, clogged, emissions were cleaned: part b: Aug 14, to Oct 4 2023HEV system lights again, car stalled and died then towed : combustion cleaning 2nd time, spark plug corrosion replaced 2 time issue, 4 injectors replaced, recommend replace manifold (which I cannot pay for) dealer tech test drove 2 days and put 211 miles on car, more than we do in normal week driving to work and shopping In shop this time 52 days. This car has been taken in for all recall campaigns. Work done at same dealership every time. Is a sonata Hybrid SE I am attaching two files if you need more Please let me know. Your date entry below does not allow for each of the 3 times in shop total roughly 85 days four months Would like Hyundai to buy car back as no trade in value now and I cannot afford more rental fees and repairs and the balance due of $495.75 from 1st rental. Car just entering 6 year when first issue started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554971November 13, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
10/31/23 Car lost power on freeway. Dash lit up and stalled, I took picture brought to dealership. Could not find any issues or codes. 11/12/23 Driving on Pacific Coast Highway car started making knocking/ticking noise. Pull off to a side street and car hesitated and check engine light came on. Had it towed to dealership. Still waiting on assessment. Was told will take 2-3 days due to backlog. Clearly a known Engine issue dating back to recall campaign 132 Engine/inspection/replace. (I brought into dealership on 2/9/16 to perform checks on the 132 campaign - shows completed).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554749November 12, 2023
ENGINE
Was serviced by Hyundai in March 2023 to for oil sensor light but was really the oil was being burnt inside the engine Hyundai ran 2 oil consumption test in May 2023 and June 2023 which the car failed both. Service manger sent paperwork to Hyundai letting them know that engine was faulty because paperwork was summited with the wrong mileage the replacement of the engine has not happen. So Service manger has asked me to continue driving 1k miles and checking if engine is still burning oil which it still is I continue to write the service manger and sending pictures I can not drop my car off because we only have one car and they rarely have loaners and we are in bankruptcy so renting a car with a debt card is expensive trying to let people aware that this is a problem that Hyundai knows they have on these Sonata since 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554764November 12, 2023
ENGINE
I am writing to bring to your attention a critical issue affecting Hyundai car owners that warrants investigation and public awareness. Hyundai cars are currently plagued by oil consumption problems that ultimately lead to engine failure, a concerning issue that remains largely unknown to most customers. When these issues arise, car owners are often left to grapple with uncooperative dealerships that either deny the problem or offer minimal assistance. Even Hyundai corporate and extended warranties fail to provide adequate support, frequently citing owner negligence as a reason for denial. This occurs despite the fact that engine sludge buildup is inevitable, even with consistent car maintenance. Furthermore, car owners are forced to endure long waiting times for their vehicles to be inspected and, if approved for an engine replacement, face additional months of delay. The situation is exacerbated by the lack of loaner vehicles and no assurance of rental reimbursement. This leaves countless individuals burdened with car payments for vehicles either stranded in garages or idle in driveways. My personal experience has been with First Hyundai, and many others have voiced similar grievances. Numerous complaints have been filed with the Better Business Bureau (BBB) and the National Highway Traffic Safety Administration (NHSTA), yet little action has been taken to aid the thousands of people who lack the resources to rectify this issue. It is imperative that attention is drawn to this matter as Hyundai's approach to selling cars with hidden engine issues puts customers at risk and places them in dire financial straits. I implore the Boston Globe to conduct an investigation into these concerns and help shed light on a situation that demands immediate attention
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554647November 11, 2023
ENGINE, POWER TRAIN, SERVICE BRAKES
Incident date 07/04/2023 Incident place I-405 exit WA-522 Incident total engine, car system completely off, brakes won't work Traveling with whole family complete car system failure, had to drive to side road hitting bushes and trees in order to get the car stopped State patrol arrived at the scene, assisted getting towing Everything turned off while on freeway to direction to the two/three lane bridge had to quickly take any exit in order to avoid the freeway bridge I repeat again Total Engine & System failure, Brakes won't work at all while system is dead
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11554660November 11, 2023
SEAT BELTS
Seat belt unbuckles from base. This was a recall for sonatas but ours is having this problem but it says it is not a part of the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554489November 10, 2023
ENGINE
I was driving on the freeway and the car went from 70 mph to 60 then 50 then 40 slowing on the freeway each second. This has happened multiple times, each time taken in Hyundai and “repaired” only to happen a couple months later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554363November 9, 2023
ENGINE
The contact owns a 2023 Hyundai Sonata. The contact stated that on two separate occasions while driving at various speeds, the vehicle started to shake, and the vehicle lost motive power. The vehicle was pulled over to the side of the roadway and turned off. The vehicle failed to restart on both occasions. The vehicle was towed to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554293November 9, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ENGINE
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554146November 8, 2023
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 35 MPH, the engine made an abnormal knocking sound, and the vehicle lost motive power and staled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the local dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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