Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11560236December 15, 2023
ELECTRICAL SYSTEM
The contact owns a 2018 Hyundai Sonata. The contact stated that the vehicle failed to start in cold weather, below 50 degrees Fahrenheit. The contact stated that the vehicle would start as needed whenever the weather was warmer. The vehicle was taken to an independent mechanic, where it was diagnosed; however, the cause of the failure could not be determined. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560258December 15, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Sonata. The contact stated that after having an oil change, the engine seized. The contact stated that while driving at a slow speed, the engine seized. There was an abnormal knocking sound heard. After the failure, several unknown warning lights were illuminated on the instrument cluster. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized. There was a leak at the valve cover. Additionally, the crankshaft had seized. The vehicle was not repaired. The manufacturer was contacted and filed a case, but no assistance was provided. The failure mileage was approximately 165,051.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560169December 14, 2023
ENGINE
I Bought a Hyundai Sonata in the spring of 2018 from a previous owner. Before buying the car, I contacted Hyundai and they told me engine issues would be covered. In December 2022 I talked with the customer service national office and told me I was lucky that I had two engine warranties, one up to 120k miles and the other unlimited. I was told to check my oil usage every month to ensure a warranty. The car started using oil this fall 2023. I took the car to the dealership as requested by Hyundai. We have paid almost $1000 for tests. Hyundai of Noblesville says the car is drinking oil 2.8 quarts for less than 1000 miles, a test Hyundai requires. Making you drive a car with less than half its engine oil is self-destroying the engine. Hyundai is not willing to pay for the repairs. Being required to drive a vehicle until the engine ceases to get the engine covered under warranty is a very dangerous practice that risks the lives of ourselves and others. The car has less than 100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559959December 13, 2023
UNKNOWN OR OTHER
Panoramic Sunroof randomly exploded while i was driving down the street. Appears to be a known issue and a class action lawsuit has been filed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559962December 13, 2023
SERVICE BRAKES, ENGINE
Alarm started and Hybrid brake check warning instructed to pull over and do not drive. This happened while driving down the road. The car lost power and would not accelerate. The brakes were gone and were making a grinding noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559630December 12, 2023
ENGINE
I own a 2018 Hyundai Sonata SEL. I purchased the car in 2020 with ~17,000 miles on it. At ~50,000 miles the engine begin burning oil. It has progressively gotten worse. I can’t bring myself to have anyone drive my car because of this issue. It is all to likely that the result of the car burning so much oil in a short period of time. That it can pose a serious risk to anyone driving the car if the oil wasn’t checked. This is not a common problem with many cars, this is a problem with Hyundai vehicles. The negligence of not issuing a recall for this is horrible. I have taken my car to private mechanics and Hyundai service centers. The response I get is “oh yeah they’re know for burning oil and there’s not much to do about it.” That’s a ridiculous response to situation like this for the thousands of owners. How long will it take to issue a recall, until a life is taken? When the issue could have been fixed by issuing a recall. Complete negligence on Hyundai and the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559674December 12, 2023
ENGINE
I have a problem that Hyundai is known for Hyundai oil consumption. I bought my car into a nearby shop for service because my car shut down while driving on the highway. The shop advised me the engine was full of oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559676December 12, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559687December 12, 2023
ENGINE, SERVICE BRAKES
Code p1326; vehicle equipped with YELLOW diptick
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559742December 12, 2023
ENGINE
With the 2014 Hyundai Sonata GLS off and onto a tow truck, it spontaneously burst into flames and the eventual total loss of the vehicle. The 2014 Hyundai Sonata GLS need to be added to the notice to Hyundai consumers in the Hyundai 251 recall.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11559420December 11, 2023
ENGINE, UNKNOWN OR OTHER
My hyaundai is burning through oil every 500-1000 miles it will be completely empty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559439December 11, 2023
ENGINE AND ENGINE COOLING, SERVICE BRAKES, STEERING
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 35-65 MPH, the vehicle decelerated unintendedly. In addition, while turning the steering wheel to the left or the right, there was an abnormal clicking noise coming from the steering column. Most recently, while driving at unknown speeds, the brake pedal required excessive force to bring the vehicle to a stop. The contact stated that it was discovered that an unknown liquid was leaking underneath the front of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that all the drive belts had fractured, and there was a fracture in the oil line and the radiator. The brakes had failed due to the calipers sticking and failed choppers and readers. The mechanic recommended that the radiator, electronic steering bushing, front calipers, pads, and readers be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 100,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559577December 11, 2023
ELECTRICAL SYSTEM, ENGINE
The car warning lights turn on and the car shuts down. The problem is with the Hybrid battery that is malfunctioning. This is a serious life and death problem. After the vehicle stops it goes in neutral and rolls .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559379December 10, 2023
ENGINE
Purchased this vehicle with about 64K miles. Vehicle, as per CarFax report, has been meticulously maintained. Upon delivery, we changed the oil and filter with full-synthetic Amsoil. We ensured oil levels were appropriate prior to returning to service. No more than 1,000 miles later, roughly incurred in about a month, we checked oil levels again. This time, it required about 1.25 quarts to return it to the appropriate level .We did research and apparently, there is a class-action lawsuit filed by owners of Hyundai vehicles with this specific engine, the Theta II 2.4L 4-cylinder engine. Here's an article making reference to apparently your organization already looking into these complaints. [XXX] Could you please advise if the NHTSA will take the necessary steps to request Hyundai to issue a recall? I have found multiple articles where Hyundai is rejecting to take any action on their own, in most cases, advising their customers that such level of oil consumption is 'normal'. That clearly contradicts their own owner's manual guidelines. I own a 2001 Chevrolet Suburban 1500LT with 302K miles and the vehicle will go nearly 5K miles between oil changes while requiring no more than 1/2 quart of oil to keep it at the appropriate levels. I also own a 2019 Honda Accord 2.0T that normally requires oil changes every 10K miles and it seldom requires more than 1/8 of a quart to keep at the appropriate oil levels. There is definitely something definitely wrong with this engine type and requires governmental involvement to hold the manufacturer to provide adequate remediation. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559246December 9, 2023
ENGINE
I was on the highway going 60 mph then all of a sudden my vehicles rpm's jumped way up to 8 and completely lost power was on I-45 in Conroe thankfully I was in the slow lane. I have attached pictures of my dash so I could get proof this time. I had to wait 7 minutes for the car to do anything. It also burned all of my engine oil. So had to buy oil for my vehicle. I just had my oil change 3 weeks ago. This has happened before on on the frontage road a few months ago. I have claims open with Hyundai Customer Care. I have been stating that my engine makes a clicking noise, it hesitates, and seizes all the time. I have had this problem since March of 2021 and I bought the car in January 2021. I know I am not a part of the engine recall but I should be. I am scared to drive it. Hyundai doesn't care one bit. Well enough is enough I will be getting rid of this death trap. If you are looking at Hyundai's don't waste your time or money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559172December 8, 2023
POWER TRAIN
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode and lost motive power. The contact was able to pull to the side of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that cylinder #1 was misfiring on every cycle due to damage to the piston. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559205December 8, 2023
ENGINE, FUEL/PROPULSION SYSTEM
In the first incident(2020) after the check engine light was on, the car was towed and needed the valve cover and fuel pump gasket replaced due to leakage. In November of 2023, the check engine light kept flashing and again the car was towed to the dealer. The valve cover was removed and we were told a new engine was needed, but we would have to pay for it. We were old that we have neglected to keep oil in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559210December 8, 2023
UNKNOWN OR OTHER
1. Vehicle Speed Control 2. I was in a friend's driveway with the car in drive with auto hold activated. Car lunged forward and not able to stop it. Ran into a garage door did substantial damage to home owners property. I guess we were lucky the door took the impact. 3. I took to dealer today to report and have appointment to have looked at on January 8th. They have no previous report of this happening. 4. I have contacted my insurance company, but they are just filing a claim. 5. I was talking to my guest and was not looking at the dashboard, but I saw no warning message after the fact.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11559134December 8, 2023
ENGINE
2022 Sonata ; engine stops while driving without warning. After my Sonata stops; error message appears: auto stop is off; to restart engine shift to P or N
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558957December 7, 2023
ENGINE
UNKNOWN: my wife took the car to go to the store by our apartment. She was going through a roundabout at 10 maybe 7 mph when the car just shut off. We took it to AAA. AAA told us that it was an engine failure, and that there was an engine recall on our vehicle. We still thought it was the Ater. We took it to a shop called Gulich. They saw the engine factory recall and informed Chapman Hyundai in Scottsdale to repair the vehicle. Spoke with a Nick who told us that he would give us a free loaner as they fix our vehicle, and that it was under the recall. Got a call two days later from Nick stating that there was sludge in the car and it was from the previous owner, that is why they’re not fixing it. The previous owner only had the car for two years as we receive the car in 2016 with 36,000 miles on it. Every oil change, tuneup, air conditioning, etc., we were told that the car was a queen puff, and that there should be nothing wrong with it. This is just an unfortunate misunderstanding, I would like to have my car fixed they are pressing me to return the loaner and my wife is in the hospital. Trying to leave me stranded. Please help .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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