Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10483428November 5, 2012
ENGINE
WHILE TURNING INTO A PARKING LOT, ENGINE DIED WITHOUT WARNING. THIS IS THE THIRD TIME THE ENGINE HAS DIED WITHOUT WARNING WHILE DRIVING AT LOW SPEEDS. WHEN THE ENGINE DIES, THE CAR LOSES STEERING AND BRAKES AND IS VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482822November 1, 2012
ENGINE, ELECTRICAL SYSTEM
VEHICLE STALLED AS TURNING INTO DRIVEWAY OF SHOPPING COMPLEX. THE STEERING WHEEL FROZE AS I WAS TRYING TO TURN LEFT. IN THE DASHBOARD, NO LIGHTS ON EXCEPT "MALFUNCTION INDICATOR" LIGHT WAS LIT. RESTARTED CAR AND DROVE ON, THE "MALFUNCTION LIGHT" GOT TURNED OFF, CAME HOME AND THEN CALLED DEALER. DROVE TO DEALER BUT THEY COULD NOT DIAGNOSE THE ISSUE SINCE THE LIGHT WAS NOT ON AND SO NO CODE CAN BE FOUND. CAR IS LESS THAN 3 MONTHS OLD AND NOT EVEN 3000 MILES ON THE CAR. I FEEL THIS CAR IS NOT SAFE UNLESS HYUNDAI TAKES CARE OF THE PROBLEM. NOT DIAGNOSING AND ADDRESSING THE ISSUE MAKES ME CONCERNED. IF CAR STALLS WHILE DRIVING THEN THAT IS VERY DANGEROUS AS IT CAN CAUSE AN ACCIDENT SUCH AS CAR HITTING FROM BEHIND. I AM VERY MUCH CONCERN WITH SUCH A PROBLEM FOR CAR AS NEW AS MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482859November 1, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING FROM THE COMPLETE STOP THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOOR AND THERE WAS NO RESPONSE. AFTER SEVERAL ATTEMPTS THE VEHICLE ACCELERATED FORCEFULLY WITH THE SOUND OF SCREECHING TIRES. THE BRAKE WAS APPLIED AND THE VEHICLE SLOWED DOWN. THE VEHICLE OPERATED NORMALLY MOMENTS LATER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES WHEN EACH FAILURE OCCURRED. THE TECHNICIAN STATED THE VEHICLE FUNCTIONED NORMALLY AND THE VEHICLE WAS EQUIPPED WITH A SMART PEDAL SYSTEM WHICH WAS A SAFETY FEATURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482865November 1, 2012
ENGINE
TL* THE CONTACT OWNS A 2003 HYUNDIA SANTA FE. THE CONTACT STATED HAT WHILE DRIVING APPROXIMATELY 5 MPH, A LOUD NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP WHO STATED THE MALFUNCTION WAS CONTRIBUTED TO THE ENGINE MOUNT BRACKET BOLT. THE VEHICLE WAS NO REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482694October 31, 2012
SERVICE BRAKES, VEHICLE SPEED CONTROL, STRUCTURE
THIS HAS HAPPENED AT LAST MONTHLY SINCE PURCHASE IN AUGUST 2011. WHEN ATTEMPTING TO STOP PLACEMENT OF ACCELERATOR AND BRAKE PEDALS CAUSES MY FOOT TO PRESS BOTH PEDALS AT SAME TIME. YESTERDAY WHEN I ATTEMPTED TO STOP AT A "T" INTERSECTION THE FRONT END ENTERED THE INTERSECTION AS ANOTHER VEHICLE WAS APPROACHING. QUICK ACTION BY THE OTHER DRIVER AVOIDED A COLLISION. MY BROTHER SAID HE HAD SAME PROBLEM (FOOT ON BOTH PEDALS AT SAME TIME) WHEN TEST DRIVING HIS WIFE'S SANTA FE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482418October 27, 2012
ENGINE
WITHOUT ANY WARNING, THE ENGINE SHUT OFF WITH THE GEAR IN D - DRIVING ON A FLAT ROAD NORMALLY. THIS ALSO HAPPENED AROUND 3500 MILES AROUND JULY 20, 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482310October 26, 2012
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND THE VEHICLE STOPPED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482407October 26, 2012
STEERING
DRIVER LOST CONTROL OF VEHICLE ON HIGHWAY WHICH RESULTED IN THE DRIVERS FATALITY, PREVIOUS DRIVER OF VEHICLE INDICATED SOMETHING WAS "ODD" WITH THE STEERING. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#10482171October 25, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE A DIAGNOSTIC WAS PERFORMED TWICE BUT THE DEALER WAS UNABLE TO GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 57,004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482200October 25, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DESTROYED AND THERE WERE NOT INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO THAT THERE WAS STATIC ELECTRICITY BUILT UP CAUSINGTHE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 6,210.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10482220October 25, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE WITH BOTH THE ACCELERATOR AND BREAK PEDAL ENGAGED THE VEHICLE LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS OPERATING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 12/20/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482084October 24, 2012
VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY
THE ARE THREE LAYERS OF FLOOR COVERING ON THIS VEHICLE. THE FIRST IS THE WALL TO WALL CARPET. THE SECOND IS A FLOOR MAT, MADE OF CARPET MATERIAL WHICH IS SECURELY ANCHORED TO THE FLOOR OF THE VEHICLE. THE THIRD LAYER OF FLOOR COVERING IS A THICK RUBBER MAT. THE RUBBER MAT RESTS ATOP THE CARPETED FLOOR MAT UNANCHORED. IT SLIDES AROUND ON TOP OF THE CARPETED FLOOR MAT AND PREVENTS A SEVERE HAZARD BECAUSE IT OCCASIONALLY LODGES ITSELF UNDER THE ACCELERATOR PEDAL, CAUSING THE PEDAL TO JAM. THIS DANGER CAN BE EXTREME BECAUSE WHEN THE GAS PEDAL JAMS IN AN INTERMEDIATE THROTTLE SETTING, IT LENGTHENS THE STOPPING DISTANCE AND HAS BEEN KNOWN TO CAUSE A TRAFFIC ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10481335October 22, 2012
FUEL/PROPULSION SYSTEM
THE GAS GAUGE START ACTING FUNNY AND DID DOES NOT SHOW THE CORRECT READING, AFTER DIAGNOSING THE PROBLEM, WE FOUND OUT THAT THIS IS CAUSED BY A PART CALLED FUEL LEVEL SENSOR A CKT INTERMITTENT. THIS IS A WELL KNOWN ISSUE FOR SANTA FE OWNERS AND THERE ARE MULTIPLE COMPANIES ONLINE INVOLVING THE SECOND GENERATION OF THIS HYUNDAI 2007 AND 2008. THIS ISSUE WILL COST $600 TO $700 TO REPAIR , WHICH HYUNDAI SHOW TAKE FULL RESPONSIBILITY FOR IDENTIFYING AND CORRECTING THIS ISSUE. THIS IS A SAFETY ISSUE DUE TO THE WRONG GAS READING, THE VEHICLE MAY STOP SUDDENLY IF THERE WAS NO FUEL AND THE GAUGE IS READING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481178October 19, 2012
FUEL/PROPULSION SYSTEM
FUEL TANK GAUGE IS NOT REGISTERING PROPERLY. AFTER A FILL UP THE EMPTY LIGHT COMES ON AFTER DRIVING LESS THAN 150 MILES. MY WIFE RAN OUT OF GAS ON A BUSY FREEWAY DUE TO THE GAUGE ALWAYS READING WRONG. WE LOVE THE CAR AND WE ARE EVEN LOOKING AT TRADING IT IN FOR ONE THAT GETS BETTER MILEAGE FROM HYUNDAI. FUEL GAUGE READINGS WENT ERRATIC WITHIN 6 MONTHS AFTER WARRANTY EXPIRED. I HAVE TO LEAVE A GALLON OF GAS IN MY CAR BECAUSE THE GAUGE IS SO BAD. LAST WEEK WHILE MAKING A LEFT THE GAS CAN TIPPED OVER AND SPILLED ON OUR SMALL BOY. I FEEL IF YOU HAVE TO DRIVE AROUND WITH A GAS CARD DUE TO A DEFECTIVE GAS GAUGE THAT MANY PEOPLE ARE NOW EXPERIENCING, IT IS A SAFETY PROBLEM.PLEASE LET ME KNOW ASAP AS I CAN TRADE THE CAR IN UNTIL THE DEALERSHIP RAPIERS IT AT 1025 ROLLINS ROAD BURLINGAME, CA 94010 PHONE: 650-288-1194 REPORTED TO NTSB BY OTHER: ODI ID NUMBER : 10457080. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480996October 18, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS EXTREME DIFFICULTY OPENING THE DRIVER'S SIDE FRONT DOOR. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AS WELL AS THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481006October 18, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AS SOON AS THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT FUEL LEVEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FUEL LEVEL SENSOR. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 73,120. UPDATED 12/5/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480844October 17, 2012
SUSPENSION, STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHILE DRIVING ON EXPRESSWAY I NOTICED THE STEERING WHEEL WENT OUT OF CENTER AND THE VEHICLE BEGAN TO WANDER. AN INSPECTION FOUND THAT WHERE THE RIGHT FRONT LOWER CONTROL ARM ATTACHES TO THE SUBFRAME WAS COMPLETELY ROTTED OUT ON THE FRONT BOLT. ORDERED A NEW SUB FRAME AND LOWER CONTROL ARMS TO REMEDY THE CONDTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480157October 15, 2012
STEERING
TL* THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING A WINDING SOUND WHEN TURNING IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH THE POWER STEERING PUMP AND THE RACK AND PINION WERE REPLACED. THE CONTACT HAD TO TAKE THE VEHICLE BACK THREE TIMES AFTER THE REPAIR DUE TO THE RECURRENCE OF THE FAILURE. THE DEALER REPLACED THE POWER STEERING OIL PUMP AND THE POWER STEERING PUMP WAS REPLACED A SECOND TIME. IN ADDITION, THE RESERVOIR FOR THE POWER STEERING WAS REPLACED AND THE STEERING GEAR WAS REPLACED. THE CONTACT STATED THAT TWO YEARS LATER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 42,416 AND THE CURRENT MILEAGE WAS 92,697.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479985October 13, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I WAS SHOWING MY NEW/USED 2011 HYUNDAI SANTA FE TO SOME FRIENDS WHEN WE HEARD A POP AND THE REAR WINDSHIELD SHATTERED. NO ONE ELSE WAS AROUND THE VEHICLE AND WHERE IT WAS PARKED THERE WAS NO WHERE SOMEONE COULD HAVE SHOT THE WINDOW WITH A PELLET GUN OR SOMETHING LIKE THAT. EARLIER IN THE MORNING I HAD THE REAR WINDOW DEFOGGER ON TO CLEAR LIGHT FOG OFF THE REAR WINDSHIELD. IT WAS ONLY ON FOR APPROXIMATELY 5 MINUTES UNTIL I SHUT IT OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480017October 13, 2012
AIR BAGS, SEAT BELTS
I OWN 2006 HYUNDAI SONATA, AND THE AIR BAGS LIGHTS WARNING LIGHTS ARE CONSTANTLY ILLUMINATED. I BROUGHT MY VEHICLE TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND CAME BACK WITH EROR CODES B1706, ALTHOUGH THE MEANING WAS NOT EXPLAINED, DUE TO REASAERCH I PERFORMED I NOW KNOW THAT IT IS FOR PASSENGER BUCKLE PRETENSIONER RESISTANCE BEING TOO HIGH. I FOUND THIS PARTICULARLY ODD AS I USE THIS AS MY CAR TO COMMUTE TO WORK THUS THE PASSENGER SEAT IS RARELY USED. THE DEALER WENT ON TO SAY THAT THE BELT BUCKLES NEEDED TO BE REPLACED AND THAT IT WAS GOING TO COST OVER $600. I DID NOT HAVE ADEQUATE FUNDS TO ADRESS THE ISSUE FOR THAT AMOUNT AT THAT TIME, HOWEVER CAME HOME AND PERFORMED EXTENSIVE REASEARCH ON-LINE AND THROUGH THE NHTSA SITE REGARDING THE ISSUE NOTING THAT THIS IS A VERY COMMON SAFETY ISSUE WITH THIS VEHICLE IMPARTICULAR, ALTHOUGH MY DEALER HAD ASSURED ME IT WAS NOT. WHAT I DID NOT SEE WAS ANY RESPONSE FROM HYUNDAI REGARDING THIS ISSUE, AND IN MOST CIRCOMSTANCES THE EFFECTED PERSON WAS RESPONDED TO, OR WAS RESONDED TO IN A NEGATIVE MANNER. THIS IS A POTENTIONALY MAJOR LIFE THRETENING SAFETY ISSUE ESPECIALLY WHEN AIR BAGS DOES NOT DEPLOY DURING AN ACCEDENT. IT IS ALSO AN INCONVIENT PROBLEM NOTING THAT DUE TO THE AIR BAG WARNING LIGHT REMAINING ON, THE CAR WILL NOT PASS INSPECTION REGULATIONS, AND FROM WHAT I HAVE SEEN ONLINE SOME PEOPLE HAVE TO HAVE THIS PIECE REPLACED SEVERAL TIMES. THIS IS A SAFTEY ISSUE AND A FAILURE ON THE MANUFACTURES PART TO OFFER A SAFE PRODUCT. I URGE THE NHTSA TO INVESTIGATE THE ISSUE DUE TO THE FREQUENCY OF COMPLAINTS AND THE IMPACT TO THE PASSENGERS' SAFETY AND URGE HYUNDI TO ISSUE A RECALL TO ADDRESS THIS ISSUE IN THE NEAR FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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