Hyundai Ioniq 5 Complaints (2025)

290 consumer complaints on file.

#11712572January 21, 2026
ELECTRICAL SYSTEM, POWER TRAIN
The ICCU failed with only 5,000 miles driven. The car then lost power, and would not move. Luckily, I was in a residential area. Had I been on the highway, I am uncertain if I would have been able to safely pull off to the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712549January 21, 2026
ELECTRICAL SYSTEM
The vehicle, while driving, displayed an error to "Check vehicle electrical system" and went into a mode that wouldn't allow it to accelerate beyond ~20mph. I was lucky that I was not on the highway, or it would have extremely unsafe. Instead I was on a 45mph road and was only a moderate hazard to traffic passing me. Upon returning home, we called the dealership and were told that we couldn't take it in for 3 days but that it was safe to drive it there, approximately 9 miles. That morning, I made it less than 1 mile as the car wouldn't go above 12mph. It displayed an flashing warning to pull the car over, then the car completely shut down electronically. I was unable to shift to Park or so anything at all. So while I waited 2 hours for a tow truck, I had to stay seated pressing the break in 15 degree weather with no heat. I called the dealer to inform them that it would be towed instead of dropped off by me. I told them the error code I saw in the app, and they said it was likely an ICCU failure. Upon receipt and diagnosis, they said it was the ICCU and they would likely have it replaced by Wed 01/14/2026. After no communication, I called 6 times on 01/15/2026 before getting an answer. At this time I was told the part wouldn't arrive until between 01/17 - 01/26 and that they would call me after 01/26 if it hadn't arrived yet. They refused to offer a loaner or rental when asked, claiming that "they did not have any available". As of now I am still waiting for any further communication from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712120January 20, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle is approximately 8 months old, has 9390 miles on odometer. While on a road trip, we stopped to charge the vehicle at a DC fast charging site. After about 10 minutes of charging, there was a loud pop sound and the vehicle stopped charging. Attempting to unplug and replug the charger into the car gave nothing but an error. Contacting support, was told that the vehicle has an air flap problem. That is not the problem. The charge controller system (ICCU) failed during charging, leaving the vehicle without power to charge the 12V battery system, and only enough driving power to limp 1 mile to a hotel. Vehicle required towing 400 miles to get to home dealership for repairs. Hyundai reps have stated that this 2025 vehicle is not part of the ICCU failures recall, but it is obviously exhibiting the same problems. I no longer have confidence this car can be driven any significant distance from home, which ruins the functional value of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711974January 19, 2026
ELECTRICAL SYSTEM
ICCU failure while driving. Car completely stopped. I was driving up an incline feeder street in a shopping mall with several other cars also trying to use the feeder street which led to a main street. Because everything failed and I was on an incline, I had to keep my foot on the brake at all times. My emergency flashers didn't work. I had no way to alert the cars behind me to go around. I couldn't roll back to a safe position because cars were coming up the same road in a steady stream. The dealership has confirmed that the problem was a failed ICCU, which controls all the electrical/electronics in an electric vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711693January 17, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
Have had the 2025 model for 4 months now. Absolutely love everything about it except the driver attention system. I leased this car and honestly if I can't figure out a solution there is no way I'm buying it at the end of the lease. I'm 6'1". I don't know what it is about how I have the seat/wheel situated but I get constant nags about "take a break" or "take control of the vehicle". My hands are literally at 10/2 and I'm staring into the sensor and it's still yelling at me. Today I thought the car was literally going to shut off thinking that I feel asleep or something. I also wear glasses if that has any effect on this system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711653January 17, 2026
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle unexpectedly entered reduced-power mode while driving. Speed was limited to approximately 25 mph and vehicle displayed “STOP VEHICLE AND CHECK BATTERY” warning along with master warning light and battery warning. MyHyundai system logged an active air flap fault. Vehicle was not drivable and required flatbed tow to dealer. This created a traffic safety risk due to sudden loss of power and inability to maintain safe speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711645January 17, 2026
ELECTRICAL SYSTEM
12v battery failure at 1 year mark. No warning or screen messages. Car was completely dead when walking up. Could have been stranded if not at home. Luckily it occurred in my garage and doors unlocked. Had to jump start to drive to dealership. Confirmed 12v battery had a bad cell and replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710985January 14, 2026
ENGINE
The diagnostic trouble code (DTC) P1A9096 in a Hyundai Ioniq 5 indicates a "DC/DC Converter Input Voltage Sensor Fault" within the Integrated Charging Control Unit (ICCU). No recall has been issued yet but this is a known problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710975January 14, 2026
ELECTRICAL SYSTEM
ICCU failure while driving. Car unable to charge 12V battery rendering the vehicle un-driveable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710708January 13, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
On [XXX] my Ioniq 5 stopped operating. It was totally dead. Could not be jumped. Car was towed to the dealership where they had replace the battery, ICCU and fuse. It took about two weeks for this to occur. The car had 3500 miles on it when this happened. Prior to the car not stopping an electrical warning light came on and the car speed was limited to 25 miles an hour but totally ran out of juice in about 10 minutes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710610January 13, 2026
ELECTRICAL SYSTEM, POWER TRAIN
Was driving shortly after starting the car and heard loud pop. Immediately received notification that I there was a problem with the electrical system. Received DAT code P1A9096. Car is undrivable. Had to pull over to side of the road and call for tow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710425January 12, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
At power-on, the car's diagnostics alerted with DTC code P1A9096, indicating a failure of the Low voltage DC-DC converter / ICCU. Vehicle was parked at home at the time, but there is the distinct possibility of being stranted at an outstation or outside cellular / tow coverage. Vehicle was towed to an authorized service center for warranty repairs (the car is ~5 months from date of purchase)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710158January 10, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
With 3100 mileage, the car experienced an electric systems failure which resulted in the car no longer being functional. Towed to dealership where they officially stated a failure of the ICCU. Will have to wait days, possibly weeks for replacement part, but no guarantee this won't happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710108January 10, 2026
ELECTRICAL SYSTEM
Leaving our home garage a loud popping sound was heard and dashboard warning signals came on indicating battery failure. Dealer confirmed the ICCU failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710047January 10, 2026
ELECTRICAL SYSTEM, ENGINE
The electrical system failed while driving and I could not accelerate more than 25 mph with two children in the car. The error message said stop car and evaluate power supply. My safety and my children's safety were put at risk as I was driving on a highway and could no longer accelerate above 25mph. Yes the problem was reproduced. Manufacturer is inspecting now. There was a warning light that appeared only while driving and when the initial probably began. The dealer told me this is ICCU failure, this is happening frequently, there is no timetable to get a replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709823January 9, 2026
ENGINE
I was driving on the CA 405 SB, Long Beach, at about 6 PM 9/19/25. All of a sudden this loud screeching noise started. It was so loud that I pulled off on the left shoulder instead of driving to the first exit. I assumed I was going to find something wrapped around an axle or wheel or dragging from the ground. There was nothing hanging from the car, so I got back onto the freeway and parking the car ASAP did a more thorough inspection of the car. I got on my hands and knees looked with a the flashlight And saw nothing. I got online and found Hyundai TSB 25-01-056H explaining that IONIQ 5 built between 12.03.24 - 3.25.25 are missing a wave washer that can cause the MGDU housing to make noise. And the MGDU needs to be replaced. I should take it to a dealer to get it fixed. I left a message with the service dept at Kearny Mesa Hyundai, where I'd leased the car on June 2, 2025. I left a VM with the Service Dept requesting an appointment and the screeching noise is my car. I made a number of recordings of the noise so I could easily provide it later. The noise stopped when I got off the freeway and hadnt started again. When I took it in on 9.22.25. They said I would have to leave the car for at least two weeks before they could look at it. They wouldn't provide a loaner because my car was built in APR/2025 after 3.25.25. The SA suggested I try another dealer for faster service. I took it to Pedder Hyundai on 9.24.25. They kept it all day and "verified the complaint." My window was not fully up. I told them that this is absurd. I was told the dealer needs to verify the noise to get it fixed under warranty. On 10.19 the noise started I made more recordings & drove it straight to the dealer. They couldnt get someone to go for a ride and had to get appnt and bring it back. I took it in on 10.21 while driving there, and the noise returned. I called the Serv Rep. He heard it clearly How can I send you the recordings of the noise?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709710January 8, 2026
LANE DEPARTURE: ASSIST
The Lane Keeping Assist works well and is very useful. Unfortunately it is combined with the infrared eye monitor system, which is very flaky and does not work well with prescription glasses when sunlight comes in from the front or side. It provides many false warnings, but cannot be turned off without losing the Lane Keeping Assist. If I drive without my glasses, it works fine, but it seems counter-productive to make me lose a good functioning system by tying it to a flaky not-useful monitor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709562January 8, 2026
ELECTRICAL SYSTEM
Car failed while I was parked in the SFO airport cell phone lot. It was night and very cold. There was no warning of a problem. Car had to be towed to Hyundai of San Bruno. It is still there. DTC: P1A9096. Hyundai dealer confirmed ICCU failure. Not repaired in a timely manner to non availability of part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709002January 6, 2026
ELECTRICAL SYSTEM, ENGINE
Received the following warning while driving my 2025 Hyundai Ioniq 5 SEL on the highway on X-mas night: "Battery Overheated! Pull over safely and leave the vehicle." Within a few miles, was able to pull over at the nearest exit and park the car off the highway. Then turned the car back on to see if the error message was still present and drove another mile, only to get the same error message. As soon as I pulled into an empty parking lot, the car lost power and was not functioning (ie unable to accelerate). I received a further "Battery Management System" error in the Vehicle Diagnostics dashboard. It was raining outside so was very uneasy that I was prompted to leave the vehicle with two young kids in the backseat. We took an Uber home which was a couple miles away from the parking lot where my stranded car was located. I had the vehicle towed to Hyundai San Leandro on 12/26/25, it was inspected on 12/30/25, and was notified by the dealership service center on 1/2/26 that the ICCU may need to be replaced to resolve the issue. They did not confirm whether they were able to reproduce the issue but I see two DTC error messages in my Hyundai app (DTC P1B9700 and DTC POA9B11). It was indicated that an ICCU was ordered which should arrive by 1/8-1/9 (3-4 days from 1/2) . If swapping in a new ICCU doesn't resolve the issue, then it was indicated that I may need a new BMS module. I was given the option to get a rental car from Enterprise (as early as the weekend of 1/3-1/4) and get reimbursed later or a loaner vehicle could be provided (if available) by the dealership sometime during the week of 1/5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708661January 4, 2026
ELECTRICAL SYSTEM
On December 26, 2025 (six months after leasing this new vehicle) the ICCU unit failed. The mileage is 5,555. This known defect poses serious safety risks as it causes the vehicle to be unexpectedly and immediately disabled. It can drive at only very slow speeds. Drivers must find a safe place as soon as possible to park and call for a tow. Specifically, I was leaving a parking lot and heard a loud pop from behind me. the dashboard immediately displayed a red warning to check the electrical system (which is the drive system in a BEV). Fortunately, I was able to back up back into the parking lot, park and call for assistance. Had I been travelling at highway speeds, it would have been much more dangerous. There was absolutely no warning that this failure was going to happen, so it can occur at any time and any place. The weather was cold and humid. It was raining at the time. This is a known issue that has affected all model years, 2022-2026, of the Ioniq 5. The dealer where I had the car towed confirmed that the ICCU unit and fuse have to be replaced. We are currently awaiting the parts delivery so the replacement can occur. The parts will be the same as those that failed (and have failed for the last five years in multiple Hyundai/Kia EV models), so I can never be sure that this will not reoccur in the future at a time/place that will pose a greater risk to our safety. The manufacturer needs to fix this known defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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