Hyundai Entourage Complaints

288 consumer complaints on file.

#10189825May 4, 2007
FUEL SYSTEM, GASOLINE
WE PURCHASED A NEW 2007 ENTOURAGE LIMITED IN OCTOBER 2006. THE FUEL CONSUMPTION ON THIS MINIVAN IS HORRID AVERAGING 16.8 MILES PER GALLON. THE ADVERTISED RANGE WAS 18 MPG IN CITY AND 25 IN HWY. WITH MIXED CITY/HWY DRIVING WE ARE EXPERIENCING FUEL CONSUMPTION THAT IS NOT COME CLOSE TO THE CITY FUEL CONSUMPTION ADVERTISED BY HYUNDAI. FUEL CONSUMPTION WAS A BIG PART OF OUR DECISION TO BUY THIS VEHICLE AND IT SEEMS THE INFORMATION PROVIDED BY HYUNDAI WAS COMPLETELY DECEIVING. THE DEALER TOLD US THERE IS NOTHING THAT CAN BE DONE AND WE ARE STUCK WITH THIS INEFFICIENT VEHICLE. MANY OTHER OWNERS REPORTING THE SAME COMPLAINT AS SHOWN IN VARIOUS WEBSITES I.E. EDMUNDS.COM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183336February 23, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TWO FAILURES OF THE BRAKE LIGHT SWITCH SINCE PURCHASE OF 2007 HYUNDAI ENTOURAGE ON OCT 20, 2006. FIRST TIME, BRAKE LIGHTS DID NOT WORK, NEXT TIME BRAKE LIGHTS WOULD NOT TURN OFF AND COMPLETELY DRAINED BATTERY. THIRD SWITCH NOW INSTALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179503January 23, 2007
ELECTRICAL SYSTEM
WE HAVE AN 07 ENTOURAGE LIMITED WITH A NUMBER OF ELECTRICAL PROBLEMS ,LEFT SIDE SLIDING DOOR WOULDN'T OPEN WITH THE REMOTE, DEALER REPAIRED WITH A NEW DOOR SENSOR,NOW THE DEALER IS KEEPING IT OVER NIGHT BECAUSE OF A PROBLEM WITH THE SAME DOOR WHEN CLOSING AND THEN REOPENING AS SOON AS IT LATCHES,PUT A NEW LATCH ON AND STILL HAVING PROBLEMS SO THEY ARE KEEPING IT OVER NIGHT,RADIO AND SEAT LOOSES MEMORY BUT IT'S SPORADIC SO NO WAY FOR THE DEALERSHIP TO FIND THE PROBLEM,REAR HATCH CLOSED THEN REOPENED BUT HASN'T RECENTLY .THE TRANS. HAS A SHUTTER WHEN SHIFTING AT TIMES BUT HAVE NOT REPORTED AT THIS TIME DUE TO BEING SPORADIC. THE DEALERSHIP HAS BEEN GREAT .BUT THIS LIMITED ENTOURAGE HAS SOME ELECTRICAL PROBLEMS THAT COULD BECOME SERIOUS. MSRP WAS $33,620.00 WHEN WE BOUGHT IT IN JULY 06 NOW SELLING FOR ABOUT $29000.00 THE FIRST PROBLEMS STARTED SURFACING ABOUT A MONTH AFTER BUYING IT NOW JAN. 07 STILL HAVING PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179408January 22, 2007
SUSPENSION
NEW VEHICLE WITH FRONT END VIBRATION/SHIMMY..EXTREMELY UNSAFE TO DRIVE ABOVE 70 MPH, THE ENTIRE STEERING WHEEL SHAKES. ALL CONTENTS AND PASSENGERS IN MINIVAN VIBRATE OR SHAKE. BROUGHT TO DEALERSHIP 2 TIMES. TOTAL OF 12 DAYS. THE 1ST 4 DAYS THEY CHANGED TIRES AND RE-ALIGNED ALL 4 TIRES. DROVE VEHICLLE BACK 3 DAYS LATER. THEY KEPT THE CAR FOR 8 DAYS AND CHANGED AXLE WITH A USED VEHICLE WITH OVER 5000 MILES ON IT, HOPING THAT THE AXLE WAS THE PROBLEM. DROVE FOR 10 MINUTES, STILL VIBRATES ENTIRE VEHICLE FROM 10 MPH AND HIGHER. TEST DROVE BRAND NEW 0 MILES...WENT 30 MILES AND IT ALSO VIBRATES/SHIMMY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174756November 30, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY ENTOURAGE EXHIBITS INTERMITTENT SIGNIFICANT LOW-SPEED ENGINE BRAKING WHEN DRIVING IN THE AUTO 'DRIVE' POSITION. THIS BRAKING EFFECT IS SIMILAR IN EFFECT TO THE ACTUAL LIGHT APPLICATION OF THE BRAKES. THIS WAS IMMEDIATELY REPORTED TO THE HYUNDAI DEALER UPON PURCHASE DELIVERY OF THE VEHICLE. DEALER HAS ATTEMPTED TO FIX BY PERFORMING TRANSMISSION RE-PROGRAMMING. THIS HAS MODIFIED THE BEHAVIOR TO MAKE THE OCCURRENCE OF THIS MUCH MORE INTERMITTENT, BUT STILL NOT FIXED IT. I HAVE TWO SAFETY CONCERNS WITH THIS. THE FIRST IS I HAVE ALMOST BEEN REAR-ENDED BY ANOTHER DRIVER ONCE, AND THAT WAS ON DRY PAVEMENT. THIS VEHICLE ACTUALLY PERFORMS A BRAKING FUNCTION WITHOUT THE BENEFIT OF THE VEHICLES BRAKE LIGHTS BEING DISPLAYED. WE LIVE IN WISCONSIN WHERE THE ROAD CONDITIONS GET ICY DURING THE WINTER. THE BRAKING IS SIGNIFICANT ENOUGH THAT I'M CONCERNED ABOUT IT CAUSING THE VEHICLE TO ENTER AN UNCONTROLLED SKID ON ICY ROADS, PARTICULARLY IN CONDITIONS OF APPROACHING INTERSECTIONS REQUIRING A STOP OR YIELD AND ALSO WHEN EXITING HIGHWAY RAMPS WHICH CAN BECOME VERY SLIPPERY. HYUNDAI AND DEALER HAVE BOTH NOW DECIDED THIS IS 'NORMAL', EVEN THOUGH IT IS VERY INTERMITTENT. HYUNDAI WILL NO LONGER ADDRESS THIS. THE VEHICLE OPERATES TO COAST IN A SAFE MANNER ABOUT HALF THE TIME THE GAS PEDAL IS RELEASED, WHICH LEADS ME TO BELIEVE IT SHOULD BE CAPABLE OF DOING SO ALL THE TIME. THIS APPEARS TO BE A DESIGN FLAW WITH THE ENGINE/POWERTRAIN THAT CAN BE AFFECTED BY PROGRAMMING, BUT HYUNDAI WILL NO LONGER ADDRESS AND HAS LEFT ME WITH NO RECOURSE FOR RESOLVING AS THEY WILL NOT RECOGNIZE THIS AS A VALID PROBLEM. THE ENGINE/TRANSMISSION MODULES DO NOT DISPLAY ANY PROBLEM CODES FOR THIS, SO HYUNDAI'S STANCE IS IT IS NOT A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171733October 24, 2006
POWER TRAIN:MANUAL TRANSMISSION
I PURCHASED A 2007 HYUNDAI ACCENT SE FROM A DEALERSHIP IN CHICAGO. THEY DROVE THE VEHICLE FROM MADISON WISCONSIN, SO WHEN I PURCHASED IT, IT HAD 240 MILES. WITHIN THE FIRST DAY OF DRIVING, I CAME TO A STOP SIGN AND THE CAR WOULD NOT MOVE. WHEN PUT INTO GEAR, IT WOULD NOT ACCELERATE OR MOVE ANYWHERE. IT WAS TOWED TO THE DEALERSHIP, AND THE CLUTCH HAS FAILED, AND POSSIBLY DAMAGED THE TRANSMISSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170617October 12, 2006
STRUCTURE
DT*: THE CONTACT STATED ON THE CONSOLE, A CHROME PLATE COVERED THE SECTION WHERE THE GEAR SHIFT LEVER WAS LOCATED. WHEN THE SUN SHINED, IT REFLECTED INTO THE CONTACTS EYES MAKING IT HARD TO SEE WHILE DRIVING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED IT WAS DESIGNED THAT WAY. *AK UPDATED 11/0/906.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166655August 27, 2006
SUSPENSION:FRONT
MY 2007 HYUNDAI SONATA SE HAS A SERIOUS FRONT END SHIMMY AT 44 MPH. IT SEEMS, PER CHAT ROOMS AND WEBSITES, THAT THERE ARE OTHER OWNERS WITH THE SAME PROBLEM. I DROVE ANOTHER CAR AND IT HAD THE IDENTICAL PROBLEM. DEALER HAS CHECKED AND BALANCED ETC.. BUT NOT HELP. I BELIEVE THERE IS A DESIGN FLAW IN THE 2007 HYUNDAI SONATA WHEN EQUIPPED WITH THE 17" WHEELS AND LOW PROFILE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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