Hyundai Elantra Complaints

8,883 consumer complaints on file.

#11621366October 22, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
Back up Camera. When reversing cannot see out back window do to incline of glass making hard to reverse. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There was not any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620920October 21, 2024
ENGINE
My engine completely stop working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621050October 21, 2024
ELECTRICAL SYSTEM
I am writing to file a formal complaint regarding a significant safety issue with my vehicle’s backup camera system. The backup camera consistently malfunctions, displaying glitchy images with distorted lines across the screen. This issue renders the camera essentially unusable, as it fails to provide a clear view of the area behind the vehicle, posing a serious safety hazard. This malfunction directly impacts my ability to safely reverse, especially in crowded areas where visibility is crucial. The camera’s unreliability puts pedestrians and other drivers at risk, as I am unable to fully ensure that my path is clear when reversing. I strongly believe this defect poses a significant safety concern that needs to be addressed by the manufacturer. I request that the NHTSA investigate this issue and take appropriate action to ensure that this problem is resolved for myself and the many other affected vehicle owners. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620913October 20, 2024
ELECTRICAL SYSTEM
A while ago the airbag light starting coming on intermittently and I originally thought it was the sensor detecting weight in the passenger seat or not and perhaps the sensor was a little off but did not investigate. Over time the light become on constantly but I didn't notice this shift until the horn stopped working recently too. After some troubleshooting of the fuse and relay, an independent shop determined that the clock spring is the issue. After researching online I discovered there is an extended warranty for the clock spring on my vehicle of which I was unaware. I do not recall receiving a letter about this [XXX] ), although the warranty extension was announced years before my vehicle showed signs of an issue. I also saw from other posts that the clock spring is a common issue possibly impacting the reliability of the airbags and horn and dealers have been hesitant to replace the clock spring until the issue reaches a certain degree of severity. Now I wonder if the airbags in my vehicle have not been ready to deploy in case of an accident since the seatbelt light started coming on and driving without a functioning horn adds more risk of an accident. I'm surprised that a recall was not previously issued as both the airbags and horn impact the safety of the vehicle. Apart from the concern of the part reliability itself, the lack of communication around the safety bulletin vs how recalls are communicated seems it could have put many at risk of malfunctioning airbags that would increase the severity of injury in an accident and a malfunctioning horn that would increase the chances of an accident. How is a faulty part that impacts functionality of the airbags and horn not a safety-related defect that merits a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620243October 16, 2024
ENGINE
Hyundai claims its engines have a 100,000-mile warranty, but my Elantra 2017 engine blew up/ broke down just after 890200. Therefore, I called the Hyundai corporate office to fix my car. I also approached local Hyundai dealers at Jaining Road Hartford, Connecticut, but they refused to resolve my problem and denied replacing my car engine. I have no choice but to fix my car. I filed my complaint to Hyundai case no. [XXX], but Hyundai is not ready to resolve this issue. I have spent $4000.00 from my pocket to put my car on the road. I am requesting for the reimbursement. I have all the repaired bills and invoices. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619444October 12, 2024
STRUCTURE:BODY
The child lock is on the back left door and I can't get the door open from the inside or from the outside of my car it's been this way for two years first the dealer said they would fix it for free because it was a recall on it but they had to order the part then he never called back then a year later they said the part came in but they wanted to charge me alot of money to get my door with the child lock on it fixed. I told them last time they said it would be free of charge, then that's when they changed it and said it was no recall on the door so I'm still stuck years later without my kids and I being able to use the left back door on my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619495October 12, 2024
STRUCTURE:BODY
I previously brought my car in for a recall in 2014 for underbody corrosion and it was repaired; however, now there has been severe corrosion of the underbody, not just the components listed in the recall but nearly the whole underbody is severly rusted and corroded (see pictures below). My mother was driving my car in July 2024 when the rear subframe completely snapped near the control arm while she was driving. Luckily she did not get injured or hurt, but it could have been potentially fatal especially with this happening. I reported this to Hyundai Motor America and towed my car to the dealership. The dealership has submitted a goodwill request to cover the repairs of the recall not the other ones; however, I raised a potential oversight for the previous recall whereby the corrosion of other components not explicitly named in the campaign such as the sway bars and backing plates which could also directly impact the vehicle’s structural integrity and safety if corroded. The omission of ALL of the components that would be subject to corrosion in the recall campaign could have been an oversight and the recall should have covered all critical underbody components prone to corrosion, not just the ones explicitly listed in the recall. Other parts corrosion are a direct consequence of the same environmental factors that led to the corrosion of the subframe and control arms. Since these components are interconnected, and since Hyundai has acknowledged the issue with the crossmember corrosion through the recall, it stands to reason that the other components’ damage should also be addressed as part of the overall remedy. These additional parts would have been exposed to the same environmental factors (e.g., road salt, moisture) that caused the other components to corrode. Since Hyundai acknowledges that these environmental factors led to corrosion in the subframe and control arms, it stands that the other components would also be affected too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619283October 11, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Elantra. The contact stated that upon inspection, it was discovered that the interior emergency trunk release was inoperable, and the trunk could not be opened from inside the vehicle. The contacted stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V146000 (LATCHES/LOCKS/LINKAGES); but the vehicle experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619315October 11, 2024
POWER TRAIN
The transmission continues to stall. Very dangerous….as I was pulling into a gas station and the car stalled. When placed into gear the vehicle would not drive forward and began to roll backwards. The vehicle is available for inspection. Due to the sudden stall a serious accident could have occurred. I took the vehicle to a mechanic and he confirmed that all fluid levels were good but the vehicle is in need of a completely new transmission. The current transmission can’t be repaired. The vehicle showed no warning signs or lights prior to incident. Can’t drive the vehicle as it is not safe. The vehicle is parked in a garage to avoid accident. The vehicle was driven low mileage over the last year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619075October 10, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I was never informed through mail, email, or phone call about a potential fire hazard safety recall from Hyundai. In turn, due to my unawareness of the recall, my 2013 Elantra’s ABS pump had caught on fire, melted into the control module, and melted the ABS electrical harness to the module, short circuiting the ECU and starter as well.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11619100October 10, 2024
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
The contact owns a 2007 Hyundai Elantra. The contact stated while driving 15 MPH, the driver's side front control arm fractured. Additionally, the contact noticed that the undercarriage was rusted. The contact was able to pull into a parking spot. The vehicle was taken to an independent mechanic, who informed the contact that the arm to the steering wheel was rusted and had cracked. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619234October 10, 2024
ENGINE
I am writing to formally request an urgent investigation into a potential recall for my vehicle, a 2016 Hyundai Elantra GT. I purchased this vehicle in 2017 and completed my payments in March 2023. However, in late July, I experienced a catastrophic failure that has rendered my vehicle inoperable. While driving home from work, I suddenly experienced a complete loss of power. My car slowed down significantly, forcing me to pull over to the side of the road. Once I came to a stop, the engine failed to restart, despite the dashboard lights and radio functioning normally. It has now been over two months since my vehicle has been non-operational. After taking it to a certified repair shop for diagnosis, I was informed that the engine is seized. The estimated cost for repairs exceeds $13,000, which is financially unfeasible for me. This situation not only poses a significant financial burden but also raises serious safety concerns. A sudden engine seizure while driving can lead to dangerous situations, potentially endangering both the driver and other road users. Given the severity of this issue and its implications, I urge the NHTSA to investigate the possibility of a recall for engine-related issues affecting the 2016 Hyundai Elantra GT. It is crucial that affected owners receive the necessary support and that safety concerns are addressed promptly. Thank you for your immediate attention to this serious matter. I look forward to your prompt response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618367October 7, 2024
ENGINE
My vehicle stalled. I was heading to work and vehicle just cut off while driving. The day before it had started making a strange knocking, clicking sound. It will not charge and will not start up. I have not contacted manufacturer and not inspected by manufacturer. I checked vin # but not on recall list. I have kept my car up to date with servicing.The noise it made when it started to stall was really loud and then cut off. My safety was put at risk because I take the highway to work everyday and almost reached the highway that day before it stalled. My car is used for taking my kids to school, doctors appts and work. I am thankful my kids were not in the car when this happened. It had to be pushed off the road in a high traffic area causing a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618352October 6, 2024
ENGINE
Driving on the freeway around 55 MPH the engine would stall. Scared the heck out of me this started around 130000 miles on the car. Fixed a sensor still didn’t fixed the issue did an oil change that seemed to fixed the stalling. Low oil light never came on. So for years after that when the car stalled I did and oil. change. Finally at 183000 the engine gave out. Did my research found out Hyundai knew there was a problem with the engines. On 2019 and 2020 Elantra engines have been recall. 2018 not enough complaints on th engine. There was a knock sensor recall on the car. I never got a recall notice. Sent an email to Hyundai saw that the email was received but no one has responded this was a month ago. Taking my Hyundai to the dealership to see if they’ll do anything for me. My miles are all highway miles. Engine should have lasted longer. Very disappointed that Hyundai has known that the 2.0 liter engines since 2015 has had issue over 500000 cars are effected with this issue but Hyundai doesn’t want to fix the issue. It’ll all about the money for the company producing defected cars even Kia have the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618021October 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Elantra. The contact stated while driving approximately 65 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact stated that she was able to stop. The contact was able to restart the vehicle after several attempts. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,556.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618077October 4, 2024
STEERING
Steering wheel locks up when trying to start car. Have to jiggle steering wheel to get it unlocked. While driving steering wheel make clicking sound and catches back and forth while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618143October 4, 2024
SERVICE BRAKES
I submitted an online repair request to Capitol Hyundai of San Jose for ABS Fuse Replacement (XXX) Recall Code: 251. However, their website shows no available appointment dates in 2024, 2025, or 2026. My concern was that not having any repair appointment slots available for this recall amounted to a refusal to perform the recall work. I submitted a complaint to Hyundai Consumer Affairs [XXX] ) regarding Capitol Hyundai's refusal to service this recall, but was told the following: "State laws limit our ability to intervene with dealership transactions as each Hyundai dealership is independently owned and operated. We recommend you contact the manager of the service department or the General Manager of the dealership at (408) 445-1500 to discuss your concerns with there not being any availability at their location." In other words, Hyundai Consumer Affairs said that it could not require that Capitol Hyundai perform the recall work. I am concerned that Capitol Hyundai of San Jose is refusing to repair my vehicle by blocking all appointment dates related to this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617934October 3, 2024
ENGINE
The vehicle has about 136,000 miles and was driving when the engine just started knocking. There were no engine warning lights or any other indications there might be an issue. We Towed the vehicle to the dealer, and they advised that it needs a new engine. We are the original owners and maintained the vehicle with regular service and oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617959October 3, 2024
STEERING
Loss of power steering assist that occurs at lower speeds that would require higher steering effort and which may increase the risk of a fatal/deadly crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617985October 3, 2024
SERVICE BRAKES, HYDRAULIC
The contact owned a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated that the engine compartment had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was provided; however, the cause for the failure was not yet determined. A Police report was not filed. No medical attention was needed. The vehicle was towed to a salvage junkyard. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was informed that the vehicle would be destroyed. The manufacturer was not made aware of the failure. The failure mileage was not available. Parts distribution disconnect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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