Honda Ridgeline Complaints

477 consumer complaints on file.

#11498441December 21, 2022
EXTERIOR LIGHTING
The auto-highbeam feature does not operate properly. The highbeams are frequently engaged when an oncoming car is no more than 300 feet away. This irritates the oncoming motorist and creates a dangerous situation causing risk of a crash. The auto-highbeams also have a tendency to switch to low beam at inopportune times because the glare from roadside signs is recognized as an oncoming motorist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498322December 20, 2022
ENGINE, POWER TRAIN
When driving at 70mph for a couple of hours and exiting the freeway, the truck will go into limp mode and won’t accelerate. This only happens when it’s very cold, less than 10 degrees Fahrenheit both times it happened to me. The engine service light will start to flash. You need to park and restart in order to clear the issue. The last time it happened, I needed to merge onto a busy freeway with very little room to pull over. It was quite dangerous for my family and I. I spoke with Burnsville Honda in MN when I was there for service this summer and Honda is aware, but there is currently no known fix. It sounds like it’s affecting multiple models of newer Honda vehicles with the v6 engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497942December 18, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
When stopped at a red light and idle engine auto-stop engaged the vehicle displayed battery warning light and a “Shift to Park” message on display. Vehicle had to be shifted into park and restarted manually before it could move. Your Questions: 1. Battery/Auto-stop-start system. Sure, you can inspect it. 2. Vehicle was non-responsive and immobile at a busy intersection. 3. No, the incident just happened today, but apparently the NHTSA is investigating a similar problem in the Pilot, a mechanically identical vehicle. https://wtop.com/national/2022/06/us-investigating-complaints-that-honda-engines-wont-restart/ 4. No 5.None. Red battery dash light illuminated at time of incident. I did not notice it before this happened. The vehicle had been at freeway speeds for 30+ minutes, so low voltage shouldn't have been an issue. It was below-freezing at the time, however.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497195December 13, 2022
ENGINE, ELECTRICAL SYSTEM
The auto start/stop function fails to restart the truck after stopping. I has in the middle of an intersection waiting to turn left. The auto stop turned off the engine. When I let go of the brake the truck failed to restart. I was stuck in the middle of the intersection when other cars were trying to get around me because the traffic lights changed. I couldn’t restart the truck at first. Had to put it in Park; push the brake down; hit the start button and then the truck finally started. Then had to put it back in Drive. But I was still in danger of getting hit, because it wasn’t my turn to go due to the traffic lights. I’m still under the bumper to bumper warranty and I take the truck to dealership tomorrow. The dashboard reads, “Auto Engine Idle Stop System Problem”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496195December 6, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
1.Auto Highbeam lighting continuously flashes when sees reflection from street signs which confuses and blind coming drivers 2. Phone wireless charger not working properly, reported to honda several times. ALL this issues are since purchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495421November 30, 2022
EXTERIOR LIGHTING
The 'automatic high beam/low beam' function is totally worthless. Any reflective sign along the road turns the high beams off. The system on my earlier 2017 Honda Ridgeline worked almost 100%. This 2021 system basically doesn't work. In addition you must reach 45 mph before it activates. On many of the back roads that I travel on, the speed limit is less than 45 mph. I have heard that Honda changed the system on the 2021 model. Bring back the older system (my 2017), or don't feature it all. It's non-functional and Honda should not be allowed to advertise it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494805November 24, 2022
EXTERIOR LIGHTING
1) The automatic high beam functionality, and it is available for inspection 2) Safety of others is out at risk, as the automatic high beams will turn on even if an incoming car is detected, and in most cases will flash off and on automatically with oncoming traffic, resulting in the oncoming driver being blinded and unable to operate their vehicle safely. 3) It’s been inspected by the dealer, who determined this is proper functionality despite the safety concern. 4) No warning lamps or messages whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494778November 23, 2022
UNKNOWN OR OTHER
2022 Ridgeline is only a few months old. After driving one day for ~100 miles on interstate, then exiting interstate to get on on-ramp going in other direction, the vehicle suddenly displayed a flashing "check engine" light, has noticeably reduced power, and an odd-sounding engine. I was able to slowly drive to a nearby gas station where I restarted the vehicle and the symptoms went away. I had my local Honda dealer look at the vehicle and they were unable to find any error codes. Their response was essentially "no code, no problem" and advised me to drive it until something goes wrong again, and shows something they will diagnose. This vehicle has less than 8,000 total miles and has had its initial service done by Honda dealer, as well as another bill of health when I just took it in for this engine issue. I'm reporting this case in particular because I'm very concerned that this will happen while driving on the highway and be a serious safety issue with the drastically reduced power. Perhaps most importantly, I am reporting this because there are forums full of other people with newer Honda Ridgelines experiencing the exact same issue - repeatedly - without any acknowledgement from Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494684November 23, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This vehicle randoml activates the forward collision warning braking system. Cannot deactivate. ACC will not follow vehicle in front at selected distance. The Honda will accelerate at high speed until right on bumper of vehicle in front and then slam on brake. It will then drift back quite a ways and then repeat. Extremely dangerous to us Honda dealer acknowledges issue and say there is no fix for these. Auto Hi beams are a joke. Random on/off. Again a dangerous feature to try to use. These are not one time events as portrayed in Additional Details section
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494511November 21, 2022
EXTERIOR LIGHTING
When I activate the auto high beam feature on my Ridgeline, it does not ever work properly. The high beams will go off almost immediately once a road sign reflects on the sensor. This feature is totally unreliable and is actually a safety hazard because of how often it deactivates when on the roadway even though there is no traffic coming in either direction. It rarely reactivates when traveling on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494508November 21, 2022
EXTERIOR LIGHTING
Auto high beams do not work properly. When using they do not work as intended and cause an extreme danger for visibility. I nearly hit a deer at highway speeds due to failure to operate when should have been in high beam. Also they go on and off causing blinding to oncoming traffic. This is a well known problem documented by numerous honda Ridgeline owners. It needs to be fixed before more people are injured or killed as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494446November 21, 2022
UNKNOWN OR OTHER
Auto Engine Idle shut off engages when the vehicle comes to a stop. Upon releasing my foot from the brake pedal, the truck shifts into park as the engine restarts. This happens about 75% of the time when engaged. If I turn this feature off, I experience no issue. This is a government mandated feature that appears to be a problem. I need support in making sure that Honda takes responsibility for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494414November 21, 2022
EXTERIOR LIGHTING
The automatic high beams randomly come on when cars are approaching and or cars are in front which has resulted in a few very upset drivers in the vehicles that end up getting the high beams in their eyes or rear view mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494373November 21, 2022
EXTERIOR LIGHTING
Automatic high beams on this vehicle are unreliable and constantly flash oncoming traffic. High beams will turn on and off in succession multiple times. The system is unusable and potentially dangerous for oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492783November 8, 2022
EXTERIOR LIGHTING
The automatic highbeams do not work as intended. They sometimes blind oncoming traffic and other times not switch to high for better driver visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492584November 7, 2022
FUEL/PROPULSION SYSTEM
Emissions systems problem. Warning light for EVAP System for Very Large leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491719November 1, 2022
EXTERIOR LIGHTING
The automatic high beam does not work. When activated it will not turn on the high beams on a dark road with no other lights in view. I had a 2019 Ridgeline that worked fine, so I know how to use the feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491233October 27, 2022
EXTERIOR LIGHTING
The auto headlights have not worked at all since we have owned this vehicle. I have followed the instructions to the letter to setup the auto headlight function up. Frustrated, vehicle was taken to dealer and they acknowledge a problem as they cannot fix it until Honda issues a repair solution. The truck has 560 miles on it. Problematic headlights are a real concern at night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490860October 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The Honda Sense forward facing radar that causes the dash to show BRAKE and also brake on your behalf is poorly implemented and comes on in varying conditions... from two lane roads to no cars on the road at all. I live in an area with many two way windy roads and any car coming towards you, the car, believes is an issue and the BRAKE warning light, a sound and a quiver of the steering wheel occurs. There has been two incidents where there is no other car on the road and the Ridgeline shows the BRAKE warning light and then actually braked the car heavily. If there was a car behind me, it would have caused an accident. Honda needs to remove this feature altogether until it can handle all road conditions. Three separate service advisors, (Shingle Springs, Folsom and Santa Monica) have heard multiple complaints and issues and have their own personal experience with this problem in Honda/Acura's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490411October 22, 2022
UNKNOWN OR OTHER
Honda Wireless Charger does not work. I took it to the dealer, and the dealer confirmed it was not working and that Honda knows that this is an issue. This truck was bought new from the dealer and Honda knew this is an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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