Honda Prologue Complaints

972 consumer complaints on file.

#11724227March 13, 2026
POWER TRAIN
Beginning at 9000 miles, clicking began when taking right and left turns. I have had 8 axle replacements and still the issue is not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724046March 13, 2026
POWER TRAIN, SUSPENSION
A loud clicking and popping sound while turning the car at low speeds, attributed most likely to the CV joint. The sound is happening more and more frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723998March 12, 2026
STEERING, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11723969March 12, 2026
POWER TRAIN
My 2024 Honda Prologue produces a rhythmic clicking and rattling noise from the front axle area whenever I make low‑speed left or right turns. The sound is tied to wheel rotation and is most noticeable during sharper turns such as entering or exiting a parking space. The noise is reproducible on every drive and began early in the vehicle’s life. It appears consistent with the widely reported front CV joint/axle defect affecting other Prologue owners, many of whom describe the same clicking or ratcheting noise during turns. Honda has issued internal guidance acknowledging this symptom and advising dealers that the issue is under investigation. Because this involves the front drive axle/CV joint assembly, there is concern about premature wear or potential failure of a critical steering and drivetrain component, which could pose a safety risk if the condition worsens. Same Incident (0): Candidate Same Incidents (0): VIN MISMATCH relateRelate *C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723897March 12, 2026
STEERING, WHEELS
Axle noise from both sides while turning, noise is very loud as if it is going to break. Unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723756March 12, 2026
STEERING
Often at times when turning, I hear a clicking noise. Was informed it could be CV joints. Went to Honda and was told they can't do nothing about it at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723704March 11, 2026
POWER TRAIN, STEERING
The cv axle makes a very loud clicking noise when turning and is actively getting worse. Honda has done nothing to ensure my safety in this car and I with experience in vehicles know the cars cv components are due to fail at some point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723603March 11, 2026
EXTERIOR LIGHTING:BACK UP LIGHTS
The contact owns a 2025 Honda Prologue. The contact stated that while shifted into reverse(R) at night, the reverse lights provided inadequate lighting. The contact stated the image on the display screen was basically black, and shadows were visible. The brake pedal was tapped to illuminate the rear of the vehicle. The contact had not yet taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 7,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723579March 11, 2026
SUSPENSION
Hello I buy the need hona prologue and from the first month the axles started making noise I tried to go to Honda dealer they say we don’t have no fix for this until now it’s almost 1 year they are giving me the same answer I am soo scared to drive the car because the sounds is getting more nd more I also attached the service reports with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723528March 11, 2026
POWER TRAIN
My vehicle began producing loud clicking and popping noises from the front drivetrain during low-speed turns and acceleration around October 2025 at approximately 8,000 miles. I brought the vehicle to a Honda dealership for inspection, where the service department confirmed that both front CV axles were defective and recommended replacement. The replacement parts were initially backordered but have since arrived at the dealership. However, Honda has informed the dealer that the company is currently investigating this issue and does not consider it a safety concern at this time, and dealers have been instructed not to replace the axles unless there is obvious physical damage. As a result, the dealership has not repaired the vehicle despite diagnosing both axles as defective. I am concerned that premature failure of both front axles could lead to drivetrain malfunction or loss of power to the wheels while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723518March 11, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The camera visibility systems on this vehicle become extremely dark and largely unusable at night. This affects multiple cameras, including the rear backup camera, which is the most problematic. In low-light conditions, the display does not provide a usable image of the area around or behind the vehicle. When reversing at night, the rear camera image becomes so dark that pedestrians, obstacles, or other vehicles behind the car cannot be seen. This creates a significant safety hazard because the driver cannot rely on the camera system to safely maneuver or reverse the vehicle. All rear lights and exterior lighting on the vehicle are functioning properly, which suggests the issue is related to the camera system itself, image processing, or the vehicle’s configuration for low-light conditions rather than a lighting failure. Because the rearview camera system is intended to provide rear visibility and prevent back-over incidents, the system failing to provide a usable image at night defeats its intended safety purpose and creates a risk of a back-over crash or collision. The issue has been persistent since the vehicle was delivered and occurs consistently during nighttime operation and other low-light conditions. The rear visibility system appears unable to perform its intended safety function under normal nighttime driving conditions, raising concerns about whether the system is functioning as required under Federal Motor Vehicle Safety Standard No. 111 (Rear Visibility).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723314March 10, 2026
STEERING, WHEELS
When turning left or right, the vehicle produces a distinct clicking sound from the front drivetrain or steering area. This issue was first noticed on January 22, 2025 and has continued to occur since that time. I have reported the problem to the dealership on multiple occasions; however, the concern is no longer being documented on my service receipts despite my attempts to have it addressed. The persistent clicking noise raises concern about a possible defect involving the axle, CV joint, steering components, or the electric drivetrain system. If a related component were to fail while the vehicle is in motion, it could result in loss of propulsion, steering impairment, or sudden mechanical failure during a turn, increasing the risk of a crash. The dealership has indicated that the manufacturer is aware of the issue but has not yet provided a repair remedy or guidance to the service center, leaving the vehicle operating with a potentially unresolved mechanical defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723235March 10, 2026
UNKNOWN OR OTHER
I have a 2024 Honda Prologue that has 8000 miles. When making left turns, the car has made very loud and clicking noises from the front axles that are very disturbing and startled me while driving. It occurred again. I am taking the car to the dealer for inspection. But it has been confirmed by the dealer that there is an axle problem and they have not been able to get the right part to repair/replace. There were no warning issues prior to the incident. My passengers and I were jarred by the loud noise but we were all seatbelted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723184March 10, 2026
STEERING
When I make a u turn the wheel makes a loud clicking noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723146March 9, 2026
POWER TRAIN
I have a 2024 Honda Prologue EX AWD, leased new, with approximately 16,000 miles. At approximately 13,000 miles, I started to hear clicking/cracking from the front of the car while turning under either acceleration or braking. I soon learned that this was a common issue with the Prologue's front axles. I had my local dealer inspect it in November 2025, and they heard the noise. However, I was told that Honda had instructed its dealers not to replace any defective axles until a suitable replacement part was developed. The service manager advised me that this was not a safety issue. I disagree with this assessment. As the axles are a critical component, I feel my safety is at risk when driving this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723042March 9, 2026
UNKNOWN OR OTHER
Today, my Honda dealer said they will not perform the update needed for Manufacturer Recall Number XNK and NHTSA Recall Number 26V-112 because it failed on another vehicle last week. They have no ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723009March 9, 2026
SUSPENSION
CV joints/axles make a loud clicking sound when I turn the vehicle hard left or hard right. This issue appeared in late December 2025 when the vehicle had less than 5,000 miles. This issue has been inspected and confirmed by the dealer. There are no warning messages when this occurs. I brought the vehicle back to the dealer after waiting a few weeks for the new parts to arrive, but I was turned away because they said they had received parts that still had the defect. I called today for an update, and they said there is no ETA for the updated CV joints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722977March 9, 2026
STEERING
driver's side front CV joint clicking when car accelerates from a stop while the wheel is turned, such as when pulling out of a driveway. Apparently this is a commonly known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722762March 8, 2026
POWER TRAIN, STEERING
Vehicle was taken to dealer for click noise Hurd while turning right around only 4k miles. The dealer confirmed the noise using a mechanics ear they said as of right now no replacement has been authorized. Honda is investigating. January 2026 car started clicking while in curves and any movement in steering. Still no fix. March 2026 still not fix because Honda hasn’t investigated yet and now my system has horrible issues with the auto break and rear collision avoidance system. Hondas “fix” turn it off. Why wouldn’t get a touring model with all those features just to have them tuned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722626March 6, 2026
SUSPENSION
At slower speeds and tight turning, there is a clacking sound that occurs. I went to the dealer, and they say it is a known issue, but that Honda doesn't have a fix for it yet and didn't say whether they would fix it or not. I read this has something to do with CV joints and axle, and that is concerning that it could become a safety concern. I have read many people are complaining about it. I am hoping by submitting my complaint, you will force a recall to have Honda correct the design issue and take the corrective action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Prologue