Honda Pilot Complaints

9,418 consumer complaints on file.

#11681951August 20, 2025
UNKNOWN OR OTHER
I have a 2017 Honda Pilot manufactured at their Alabama Plant. It has White Diamond Pearl. The paint is de-laminating from the car around the roof, and rear panels. This is ultimately structural problem that will allow rust formation. The paint pealing started in 2023 and has continued. It is apparent Honda is aware of the paint problem for White Diamond Pearl and other white paint from this plant that covers Pilots, Civics, Fits, and HRV models starting in at least 2015 through 2017 (not sure if beyond that manufacturing time frame). Honda is not responsive to this costly problem. This is finally a safety issue if the body panels rust and weaken the car in a collision. The NHTSA should address this issue with Honda. Please advise about warranty extensions or class actions against Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681960August 20, 2025
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2016 Honda Pilot. The contact stated that while at a stoplight, the contact attempted to drive forward, and the vehicle lurched forward and then hesitated with several unknown warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the camshaft position sensor had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681771August 20, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The dashboard looks like a christmas tree all the brake lights are on, I googled this and its supposedly a known issues. I'm not sure if the brakes are safe or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681784August 20, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that upon retrieving the Carfax report history of the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 85,174; however, the Carfax report history displayed that the mileage was 184,073 on August 22, 2023, but was reported as 66,137 on November, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681798August 20, 2025
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2017 Honda Pilot. While the contact’s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681900August 20, 2025
ENGINE, ELECTRICAL SYSTEM
At a stop light and the car shifted to neutral and lost power, had to restart car. This happened twice, once on a busy road and we were almost rear-ended. Took the car to dealership they said the only thing they could find was that it needed a new battery. Changed battery and has not happened since. They said that likely the battery did not have enough power to power the auto stop/start feature so when I stopped the car lost power. I had no indication that the battery was low and never had a car with a low battery lose power in the middle of traffic. I feel like this is bad design and a potential safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681875August 20, 2025
VISIBILITY/WIPER
While parked, I heard a pop. Later on there was a crack in the windshield around the camera. Nothing impacted the windshield this looks definitely like a stress fracture but the dealership was not helpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681491August 19, 2025
ENGINE
While merging onto the highway at about 45 mph the vehicle started to shake, stall, fail to respond and make a horrific noise. This caused a traffic situation as the car would not correctly get up to speed thereby affecting my merge and those behind me. I took the vehicle to my local dealer and upon completing an engine teardown I was advised that the connecting rod bearing had failed. When I asked how this could have happened I was told that I was "unlucky and got a defective part." The dealer quoted me about $18k for a replacement engine and actually discouraged me from proceeding with the repair. The vehicle body, interior and all components are in very satisfactory state and earlier in the year I ran a KBB report to value it. Those reports ranged from $12k - $16k. Ultimately, due to this situation not only were my daughter and I in danger but I lost any value.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681511August 19, 2025
ENGINE
Driving down the highway started having the check engine light start flashing and a loud clunking noise started in engine. Pulled over and shut off vehicle and tried restarting and it wouldn't. Tried again about 1 hr later and same noise came back. Stuck on side of highway for est 3 hrs. Had it towed to local Honda dealer (70 miles away) and it has a connecting rod/bearing failure and the engine is shot. No indication of the problem until the check engine light starting flashing. Car ran fine. This happened on 7/24/25 and has been at dealership since then because it cannot be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681492August 19, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased my vehicle approximately 8 months ago, and recently all of the warning lights on my dashboard began coming on randomly while driving. I immediately brought the vehicle back to the dealership where I purchased it. At that visit, I was told the cause was unknown and that it might possibly be related to the battery. Unsatisfied with that explanation, I took the car to a second authorized dealership for another opinion. After inspection, I was advised that there was nothing wrong with the battery and no clear cause was identified for the warning lights. Despite taking the car to two dealerships, I have received no resolution or effective support. The issue remains ongoing, and I am now left uncertain about the reliability of my vehicle. Warning lights are designed to alert drivers to serious problems, and when they come on without explanation, it creates a very real safety concern. I do not know if my car is safe to drive. My concern is heightened by the fact that I have since learned this vehicle model has been subject to a recall in the past for the same issue. This raises the possibility that my car may be experiencing a known defect that was not properly resolved. As a consumer and driver, I should not be left to guess about the safety of my vehicle, especially when a documented recall exists. I am formally requesting immediate assistance: a complete inspection by a qualified technician, confirmation of whether my car is covered by any recall, and repair of the defect at no cost if it is recall-related. I also request written documentation of findings and assurance that my vehicle is safe to operate. At this point, I feel I have not been provided with adequate support or resolution. I am extremely concerned for my safety and believe this matter requires urgent attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681345August 18, 2025
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was an abnormal smoke odor coming from the vehicle, and the check engine warning light was illuminated. The contact stated that the following day, there was an abnormal sound coming from the vehicle with several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681455August 18, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
To Whom It May Concern, I am submitting this complaint through the National Highway Traffic Safety Administration regarding a serious and unresolved safety-related defect on my 2019 Honda Pilot (VIN: [XXX] ]). The vehicle’s front camera system failed, disabling essential safety features including Lane Keeping Assist, Adaptive Cruise Control, and Collision Mitigation Braking. These systems are part of Honda’s Advanced Driver Assistance System (ADAS) and are integral to safe vehicle operation. Their failure constitutes a critical safety defect, not a routine maintenance issue. Misrepresentation by American Honda I was initially assigned to a case manager named Christian at American Honda. During our recorded phone conversations, Christian falsely claimed that the discount I received from the dealership was provided by American Honda, even though the dealership is an independent franchisee and American Honda has no control or direct relationship over the dealership. Upon direct inquiry, the dealership confirmed that the discount was offered solely through my business account and my relationship with them and had no connection to American Honda. When I requested written confirmation of this claim, American Honda refused to provide any documentation, despite the fact that all conversations were recorded by them. These recordings contain critical evidence of misrepresentation and should be reviewed as part of this dispute. If necessary, I am prepared to request that these recordings be subpoenaed for formal review. Ongoing Safety Concerns Prior to the complete failure of the camera, I experienced multiple false collision warnings, including dashboard alerts, steering wheel vibration, and automatic braking — even when vehicles were traveling in the opposite direction and posed no threat. These false activations were not only alarming but dangerous, and they indicate a pattern of malfunction in the camera system long before its final failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681465August 18, 2025
ENGINE, ELECTRICAL SYSTEM
When stopped at a stop light the auto idle stop turned the car off. When we tried to go at the green light the car wouldn't move. The transmission shifted to neutral and was stuck. We couldn't put the car in park, we couldn't turn the car off, we couldn't put it in gear. We considered calling the police for help since we were stuck in an intersection. The car eventually turned off and we tried pushing all the buttons to do something it finally allowed us to turn the car 100% off and restart it. Then we could go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681171August 17, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear camera has suddenly changed to a rainbow effect and is very difficult to distinguish details related to be safe view it is designed to display. There was a recall related to the cable connection of the rear camera which is not related to this new color change issue. Honda dealership only offers to replace camera not under a warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681073August 16, 2025
ENGINE
Engineer appears to have seized while driving in the mountains. I was able to pull off to the side but the steering and braking was very hard and we were going 55mph with a car full on our way back from camping. I had my family in the car and I’m thankful there wasn’t a disaster that happened due to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680895August 15, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Car staring jerking and engine seized up while i was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680859August 15, 2025
STRUCTURE:BODY
Vehicle hatch door window seal and door seal allowed water to collect inside the door. When the door was later opened, the water that collected in the door rushed inside the vehicle and began leaking heavily from behind the interior trim panels at the rear of the vehicle near the hatch door opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680847August 15, 2025
POWER TRAIN
When attempting to smooth brake around 30mph to 20mph car downshifts and jerks forward almost causing an accident. This is a brand new car. It happens every drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680661August 14, 2025
FUEL/PROPULSION SYSTEM
The car is Less than 80,000 miles and all 6 fuel injectors are faulty and need replacing. As well as the fuel pump. Other Hondas have been recalled for the same issue but this make and model has not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680785August 14, 2025
TIRES
My 2025 Honda Pilot Black Edition came with these Bridgestone Alenza Sport A/S tires. They tramline horrendously on grooved concrete roads (most interstates where I live) to the point of being extremely dangerous. The vehicle jerks side to side to where it is throwing the vehicle off balance at highway speeds and this also causes nausea for the driver and passengers. The tires have exhibited this behavior since the vehicle was brand new and a quick google search turned up numerous reports of others experiencing the same tramlining behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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