Honda Pilot Complaints

9,418 consumer complaints on file.

#11684232September 1, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This vehicle continues to have issues related to a problem that was issued for the fuel pump earlier this year. My fuel pump was replaced, but the vehicle continues to do the same thing. It stalls and jerks while I am driving and does not start sometimes after getting gas. When I am trying to accelerate the vehicle does not go at full power. One time I was going out into traffic and had to reverse because I knew that I would not make it and get hit. In addition to this, the vehicle has an issue with the braking system. Other years have been recalled for what they call ghost breaking, and although this one does this, it has not been recalled. I will be driving and the car will all of a sudden just brake on its own as if there is a vehicle/object in front of me. Sometimes this happens in the same location. Honda is supposed to be a reliable car, but it seems they have failed with this year/model of the Pilot because it has been big issue after big issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684256September 1, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When driving long distances (10+ miles), the entertainment system suddenly goes black and shows an error message that says “Network Communication Lost. MOST Net Off.” This includes the CarPlay/navigation system, backup camera, etc. which causes distractions, navigation challenges, and impacts safety when happening mid-drive. It takes between 30 seconds and 3 minutes to re-boot. It typically happens multiple times during long drives (approximately every 5-10 minutes) which becomes very dangerous as dealing with this issue shifts attention away from driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684271September 1, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Dash warning lights come on for Lane keeping assist, collision mitigation, ACC, brake system, auto high beam.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684147August 31, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
I own a 2020 Honda Pilot EX with approximately 58,000 miles. Every time I drive on two-lane roads, I receive a bright orange “Brake” warning from the Automatic Emergency Braking system when vehicles in the opposite lane are passing by. The system falsely detects an imminent collision, even though the oncoming vehicles are safely in their lane. The system then applies the brakes unnecessarily. Most of the time it brakes mildly, but on at least two occasions it has braked very hard, causing the vehicle behind me to nearly rear-end my car. This creates a significant and dangerous situation, as it could easily cause an accident. I now have to disable the automatic braking system every time I drive. During my last drive, after disabling the system, I received a warning message stating: “ABS Failure — Take to Dealer.” I have also experienced dangerous behavior from the Lane Departure Warning/Assist system. When exiting the freeway, if the lane lines disappear or become unclear, the vehicle has slammed on the brakes suddenly. On one occasion, this caused me severe whiplash. Thankfully, I was alone in the car — if my young children had been passengers, they could have suffered serious neck injuries. I have taken the vehicle to the Honda dealer and independent mechanics. Each time, they have only cleared the codes and told me it was due to “dirty sensors.” The warnings and braking issues, however, keep coming back. This issue is persistent, reproducible, and unsafe. The Automatic Emergency Braking, Lane Departure, and ABS systems are not functioning properly and create a real danger to myself, my passengers, and other drivers on the road.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11684134August 30, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Engine developed noises while driving and seized up. Prior to engine seizure, auto start/stop was having issues where it would not restart after stopping at a light or stop sign. Rear unibody rusting really badly due to cheap quality metal?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684122August 30, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Uncommanded braking at approximately 35 mph. 7-8 instances. All on same 1mile stretch of road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684011August 29, 2025
ENGINE
While driving approximately 65 mph on the [XXX], near Terre Haute, Indiana, the engine very suddenly started making a very loud noise without any warning and immediately thereafter every system failed. The check engine light and several other warning lights appeared on the dashboard; the car steering became very stiff, making it very difficult (and dangerous) to control the car and get it safely to the shoulder; and the engine noise became louder (like spoons in a blender). The car unexpectedly lost forward motion causing cars and semi-trucks around us to take evasive action to avoid hitting us. All of this happened without warning and in a matter of a few seconds and we were very lucky to avoid a very severe accident. We had the car towed by Hawks Towing (in Glenview, IL) to Loyola Service (our preferred, trusted automotive service provider). The technicians at Loyola Service diagnosed the car with a complete engine failure and in need of a complete engine replacement. The estimated cost of the repairs is $21,254. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684019August 29, 2025
ENGINE, ELECTRICAL SYSTEM
Stopped at an intersection at approximately 2:40pm on August 28, 2025. The auto -stop/start stopped the engine and it would not restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683813August 29, 2025
ENGINE
Driving at highway speeds the vehicle began to shudder and make a loud screeching/banging sound. Once shut off it would not start. Mechanic determined the vehicle had no compression on one cylinder and further observed that while the valves did operate, the piston was not moving in the cylinder. The conclusion was the connecting rod had broken. Engine is still sealed and has not been taken apart for inspection. Engine has been replaced at customer expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683858August 29, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On [XXX] a code p0430 appeared on the dash board screen. The car was making a strange noise coming from the engine. I took the car to Integrity Auto Repair shop in McAllen, Texas, they checked the code and said that it was the catalytic converters that were going bad. So I requested an estimate, since their estimate was too high, I contracted a private mechanic to replace the catalytic converters (2), and another part connected to the system. Also, we replaced the oxygen sensors and the noise did not go away. Then, on August 25th, 2025 I decided to take my Honda pilot to the dealer Honda in Pharr, Texas for a check up and they told me that the reason the car was making so much noise and had so much reduced engine power was because the high pressure fuel pump was failing. So, I asked the service representative: If the problem is the high pressure fuel pump, why the dash board code p0430 showed up? Ana, was the representative's name; she replied that the front dash camera is malfunctioning and needs to also be replaced. I asked her...my car just has 76,000 miles, i paid so much money for this car and you are telling me that the dash camera and the high fuel pressure pump are not good? And, I spent almost 4,000.00 Dollars replacing the wrong parts because your dash board gave me the wrong code? Why is this happening? I am driving my car with my two little daughters in the car, taking them to school and back and hearing the car engine noise and wondering when is it going to leave me on the road? Then I asked her; this looks like that is a problem from the manufacturer and Honda should be responsible for the repair. Imagine the dash board giving me the wrong warning code? And the car has only 76,000 miles. Then I go and spend so much money for nothing? This is not normal. I feel that Honda is responsible for the car failures. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683990August 29, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owns a 2024 Honda Pilot. The contact stated that while driving at 55 MPH, the vehicle independently moved into the opposite lane of traffic. The contact stated that the Lane Keep Assist System (LKAS) failed to function as intended. The contact was able to avoid a head-on crash. The contact used force to return the vehicle back into the intended lane. No warning lights were illuminated. The contact was able to continue driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683852August 29, 2025
UNKNOWN OR OTHER
Car does not restart after auto start stop is engaged, car stalls at intersections, causing dangerous conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683588August 28, 2025
ENGINE
On April 30, 2024, while sitting at a traffic light waiting to turn, my Honda Pilot experienced a catastrophic engine failure. The driver heard a loud knocking sound and the engine failed. The driver was left to navigate to a safe area through traffic. The vehicle was towed to a nearby auto mechanic for evaluation. It was determined that a connecting rod had penetrated the engine block and that engine would not be salvageable. The vehicle was towed again to another auto mechanic, where the engine was removed and replaced with a used engine of the same make and model with other required support equipment (timing belt, water pump, miscellaneous belts and hardware) at a cost of $8656.00 Given the passage of approximately 15 months since the engine was replaced, the catastrophically failed engine is no longer available to be inspected. Thankfully the vehicle was stationary when the failure occurred or the driver may have been at greater risk. He did need to walk through a busy intersection to get to safety. The engine failure and replacement was performed and documented by an independent service center. The failed engine was not inspected by the manufacturer, police, or insurance carrier’s representatives. Only observed by the two independent service centers. There were no warning lamps, or no messages or other symptoms of the problem prior to the failure. This issue appears to be related to NHTSA investigation: PE25008
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683598August 28, 2025
ENGINE
Rough Shifting at lower speeds when accelerating and deceleration. Very hard jerk while driving with family in the car. Hard jerk happened occasionally and produces no codes. Dealer and mechanic say they can't do anything without codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683601August 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
so i have a Honda pilot and have been seeing a light saying that my collision mitigation system is broke so i took it in for a diagnostic which i was charged for which is fine and normal i guess but they told me that the system was broken possibly from just driving through construction zones and this causes phantom braking so i have to get it fixed but they want to charge me for the repairs which from my perspective the customer i shouldn't have to pay for a defect like that that can cause injurie or much worse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683670August 28, 2025
UNKNOWN OR OTHER
Constant mold accumulates inside my car, creating an unpleasant, musty odor that fills the air. Over time, this persistent growth not only detracts from the vehicle's interior appearance but also poses potential health risks for anyone who enters. I have had to clean the car and remove mold repeatedly. This situation is extremely dangerous, especially since I have two small children who are being exposed to mold and mildew, which I believe is affecting their health. I reached out to Honda for assistance, but received no results, concern, or solutions regarding this issue. I have multiple receipts that can verify the mold growth is still ongoing.
Crash:
No
Fire:
No
Injuries:
6
Deaths:
0
#11683674August 28, 2025
ENGINE
I have a 2020 Honda Pilot (VIN [XXX] ) and have experienced RPM fluctuations when trying to maintain speed. I'm concerned these issues may be related to ODI investigation PE25008 and further use of my vehicle without having it inspected may result in a crash, fire and/or complete engine failure. The engine has not operated smoothly for months, and my mechanic has not been able to figure out why. It feels like the engine is struggling to maintain a steady RPM, leading to bouncing or surging in power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683678August 28, 2025
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated that while starting the vehicle, the engine made knocking sounds. The check engine warning light was intermittently illuminated. Additionally, the vehicle was shaking while idling. The vehicle was taken to an independent mechanic, who discovered metal shavings in the engine oil and that the connecting rods had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE25008 (Engine). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683748August 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Honda Pilot. The contact stated that while driving approximately 60 MPH, the brake pedal was depressed, and the vehicle lost motive power. The contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact continued driving to the destination, parked the vehicle, and checked under the hood. The contact checked the oil level, which was normal. The vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that a connecting rod had failed and damaged the engine. The contact was advised by the dealer that the engine oil level was very low. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, neither the VIN nor the model year was included. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683616August 28, 2025
ELECTRICAL SYSTEM
My 2021 Honda Pilot SE has developed a failure of the forward-facing Multipurpose Camera Unit (mounted behind the rearview mirror). A scan with a professional tool confirmed Diagnostic Trouble Code U3000-49 – “Multipurpose Camera Unit Internal Electronic Failure.” When this occurs, the vehicle immediately displays multiple warning lights at every startup: Collision Mitigation Braking System (CMBS), Lane Keeping Assist (LKAS), Road Departure Mitigation (RDM), Adaptive Cruise Control (ACC), and Automatic High-Beam/Dimming headlights. In addition, the dashboard shows a “brake system failure” message, although the brakes continue to function normally. This single camera failure disables all of Honda’s Honda Sensing crash-avoidance features, leaving the driver without forward collision prevention or lane-keeping systems. The failure is persistent, and the DTC remains “Current” after clearing. I took the vehicle to a Honda dealer, but because the car is out of warranty they refused to perform diagnosis or provide a repair estimate, essentially telling me it was my responsibility to resolve. This problem is widely reported by owners of Pilots, Odysseys, CR-Vs, Accords, and Passports, all showing the same U3000-49 code and symptoms. Independent shops confirm they often see these failures, and forums show repeated cases of owners paying high out-of-pocket costs, sometimes with parts on back-order. Honda has recalled less serious issues, such as rearview camera display faults, while this defect disables forward collision prevention and lane safety systems—far more critical to protection. Other automakers (Toyota, GM, Subaru) have recalled forward cameras and radar modules under similar conditions. This is a major safety defect that removes federally promoted crash-avoidance systems with no fallback. I urge NHTSA to investigate and require Honda to issue a recall at manufacturer expense, and please advise how long the process may take, as my vehicle is less safe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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