Honda Pilot Complaints

1,017 consumer complaints on file.

#11481299August 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The car braked automatically without any obstruction or car in front. I lost control of the brakes causing a severe Jerk and car to slip on freeway. I had a 2 month and 5 yr old in the car. We nearly escaped a serious accident as the truck was behind us in full speed. The whole warning/stopping event occurred in a few seconds. There were no obstacles in the road," the driver wrote. "There was a truck following me about 2 car lengths behind who had to stop very quickly in order not to rear-end me." I am scared and dont want to drive the car anymore
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480591August 22, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have only owned this car, purchased new from the dealer, for a few weeks. Three times already the Collision Mitigation Braking System has almost gotten me rear-ended (and almost got me punched by one of them who thought I slammed on my brakes on purpose.) -Once was on the expressway when I was changing lanes. I guess the car thought I was too close to the car in the lane I had already left, but it slammed on its brakes anyway causing a car behind me to have to avoid a collision with me. - The second was at a stop light waiting for a left turn arrow. There were several of us in line (obviously in close proximity to each other) and, when the green arrow came on to allow the turn, I started moving and the car slammed on its own brakes. The car behind me had to panic brake to avoid rear-ending me. He then started getting out of his car; furious that I'd just done that. - The third time was again from a stop at a red light, but going straight this time. The light turned green, I started moving, and after a couple seconds the car slammed on its brakes again almost getting me hit. There needs to be a way to permanently disable this feature rather than defaulting to "On" at every start. I will work on remembering to manually turn it off every start-up, and hopefully I can remember 100% of the time before someone gets injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479894August 18, 2022
VISIBILITY/WIPER
Sideview mirror on driver's side shakes/vibrates, thus causing blurry view. Noticed more during higher speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479362August 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The controls froze while driving and I was unable to safely maneuver the vehicle and it crashed in nearby bushes. I don’t see any recall for the VIN, Also we asked the motor repair team run scan though nothing was found. But would like to report this as we still feel it is some mechanical failure
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11479077August 12, 2022
UNKNOWN OR OTHER
When stopped and idling at an intersection (just south of North Avenue on Milwaukee Avenue in the city of Chicago) the vehicle engine turned off and would not restart, as it normally does when the car is idling. A message appeared saying, to “push the brake and push the start button” to restart the car. The battery light came on. I tried twice to start it, with no result. I turned on the hazard lights so traffic could attempt to move around me. I tried twice more. Nothing. I couldn’t get the Pilot to either start or completely turn off. Finally, while I was thinking about what to do next, the Pilot completely shut down on its own. I was able to restart the car normally. Prior to this there were no warning lights, and no signs of failure. The idle-stop usually works fine. No one has inspected the vehicle yet. This incident put me and my family at risk as I was in the middle lane of Milwaukee Avenue in heavy traffic, with no way to start the car or turn it off. I turned off the idle-stop feature to drive the 100+ miles home. I’ll call the dealer Monday morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478730August 11, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2021 Honda Pilot. The contact stated both exterior mirrors turned inward independently. The contact stated no warning light was illuminated. The contact stated she positioned both mirrors but continued to experience a failure. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478123August 8, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Auto braking applies randomly cause brakes to lock up happens when driving in any conditions. This problem has already caused a minor accident with my vehicle due to brakes locking up and no throttle
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11474902July 20, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in our commute. The 2nd thing (and most dangerous) is the auto braking. Several times on the interstate the car has done a HARD brake while going interstate speeds, only there wasn’t a reason for it. No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. We have taken it to the dealership and were told it is functioning normal. It’s not. I have contacted Honda and I have a case number with them, but they have failed to contact me when they said they would (2 weeks late) We see this as an absolute danger to our family. We need an advocate. The issue is ongoing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473937July 14, 2022
STRUCTURE:BODY
Our familly was driving down the highway on vacation when there was a very loud noise. I was in the passenger seat and looked back to see large pieces flying off of the car. When we got to a safe place to pull over, we noted that the trim at the bottom of the door, both front and rear had come off of the car. Had we been on the very busy freeway, which we had been a few minutes earlier, these large pieces flying into the air could have hit another vehicle or frightened a driver causing them to cross lanes trying to miss these pieces. The incident was reported to the call center and we were told that it was a known manufacturing default. The dealership denied that there was a manufacturing default and was unsure why we were told that. There was no warning of this incident about to occur. The dealership agreed to repair the vehicle as a "good will" offer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470864June 24, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
New car battery and car died while waiting at a light. The vehicle idle/stop system kicked in but car was not able to restart. While lights were still available on dashboard, the emergency hazards would not show nor could I put the car in neutral. The dealer looked at this problem twice, first time stating this can just happen and this time they said the new battery was perhaps faulty and replaced the battery. Very dangerous situation as the car just died at the light and cars had no way of knowing the car was disabled as the hazards would not work. Had an emergency jumper pack and was able to move the car to get out of road before it died again- no option to push car as I could not put car in neutral. This is the 3rd time this issue with the battery dying has happened and dealer cannot supply an answer except to swap out the battery. Less than 1.5 years old and <26K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470449June 22, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Doors open while running, car still driving if suddenly open the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470125June 20, 2022
POWER TRAIN, EQUIPMENT:ELECTRICAL:INFOTAINMENT
Unresponsive dash control screen. Hands free Bluetooth disconnects. Popping sound through speakers. CarPlay option disappears. Am/Fm radio muffles while error message states no audio available. Restarting car fixes these issues for short while. Turning off radio while engine is on does not work. Gear hunting in transmission 2,3,4 fourth gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468547June 9, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Forward Collision Warning system has many times flashed the large ‘BRAKE’ and loud beeping warning when collision was not imminent. It never actually applied the brakes but worries us that it could slam on the brakes unnecessarily and cause an accident by getting rear ended or causeing the car to lose control and skid cross lanes. Most of the time this happens on an undivided road, sometimes on a curve, when the car may think the oncoming traffic may be coming at us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468546June 9, 2022
ENGINE
Vehicle failed to restart after stopping at a stop light while auto stop feature was on (defaults on). Vehicle was only 18 months old since purchase. Battery completely dead, only started after tow truck applied jumper for a long time. Had to be in busy six lane intersection for almost an hour. Car could not be shifted out of park into neutral to tow because push button transmission controls rely on battery power. Car is AWD. Vehicle is used mainly for 4 mile commute, often in stop and go traffic, to work and errands within that radius. I suspect the auto start feature drained the battery. The feature stops the engine anytime you come to a stop. It doesn’t seem to take into account how often it stops or how long the engine has been able to run and charge the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468185June 8, 2022
POWER TRAIN, ENGINE
I will be filing a issue with our 21 Honda Ridgeline too as the same problem has occurred in both vehicles with the same engine and transmission. This has happened a total of 3 different times. When I drive the Pilot for a long time (over 4 hours)on the expressway and then pull off on a ramp and turn left the vehicle will go into safe mode. The engine light will start flashing and you can not drive over 30 mph. The engine runs rough and idles hard. I have contacted Honda and the dealership I purchased it from. Honda has acknowledged this is a problem and has occurred multiples with many different vehicles. The dealership I work with has acknowledged the same thing as they have several vehicles that have been brought in with this problem. I have waited several months for Honda to come up with a solution, so far they have not. This is a safety concern because what would happen if this same situation came up when I'm pulling my trailer or on the expressway at higher speeds. This could cause an accident. This first started on my Pilot in December of 2021. It has happened several times since then. Every time there is no code the computer keeps, even though each time the engine light is flashing. What I have been told is the computer thinks the engine has backfired and goes into safe mode, but Honda doesn't know why it does this. If you turn the vehicle off and restart it, the problem goes away. When the dealership has run a diagnosis off the computer, there are no codes the computer throws. Even though the check engine light is flashing when this occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468036June 7, 2022
VISIBILITY/WIPER
On June 4, 2022, our 2021 Pilot was parked on the driveway with no one around it. It has been parked there for 2 days and the last time it was driven was on June 2. I was walking on the driveway towards our mailbox when all of a sudden the rear window exploded outward. Almost all of the glass were on the driveway and there were hardly any glass inside the vehicle. I called Honda Customer Service and I was told that I had to bring it to a dealer to see if it was a manufacturer's defect. However, the dealer would not be able to look at the car in a timely manner. I called my insurance and they covered the replacement glass yesterday. I researched the internet there were several similar incidents involving the rear window of Honda Pilots bursting/exploding. I am reporting this since this could be a potential driving hazard and a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466330May 27, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
On several occasions, while driving, my vehicle would not accelerate when I pressed the gas pedal. It stalls and then bursts forward. I have noticed that it is more prevalent when I drive off. I have taken my car to the dealer service center, and they said they could not replicate the issue. My vehicle is available for inspection upon your request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466329May 27, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the freeway my vehicle suddenly brakes without me pressing the brake. There were no vehicles in front of me to trigger the Automatic Brakes sensors.The brake warning light turned on and began flashing. I was almost hit from the back by the car behind me. My car is available for inspection upon your request. I have take my vehicle to dealer service center for other electrical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463996May 10, 2022
ENGINE
Engine shuts off when you are at a red light and you press the foot brake pedal hard. When you release the brake the engine starts. In my case the engine shut off and when I released the brake the engine did not start had to put transmission in park and then did a restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461926April 23, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The car's automatic engine shut-off feature when stopped at a red light failed to reengaged after removing foot from break the car shut down and the transmission button shifted into neutral and displayed a message that you must put your foot on the brake and shift the car to Park. The battery indicator light was flashing and everything turned off in the car. After doing this the car told me I must put my foot on the break and restart the car. It then allowed me to shift back into drive. The dealer was not able to recreate the issue, and no other things showed the issue other than the battery indicator lamp flashing on and off until the car was back in drive. The light I lost all power at was on a road with a 55 MPH speed limit. When the light turned green and the car lost all power there was another vehicle approaching, but I was not able to get the car moving fast enough to get out of the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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