Honda Pilot Complaints

9,418 consumer complaints on file.

#10537975August 29, 2013
ENGINE
1 FRONT MOTOR MOUNTS HAD TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537678August 28, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THE IGNITION SWITCH FAILED THE KEY COULD NOT BE RELEASED FROM THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536686August 22, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED FROM THE FILLER NECK. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V063000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536721August 22, 2013
VEHICLE SPEED CONTROL
SHORTLY AFTER ACQUIRING MY NEW PILOT IN FEBRUARY OF THIS YEAR I HAD AND INCIDENT WHEREBY AT A LOW SPEED I LOST ALL CONTROL OF SPEED AND THE CAR BEGAN TO SLOW DOWN. PRESSING THE ACCELERATOR DID NOTHING AND THE CAR BEHIND ME NEARLY HIT ME. IT TROUBLED ME, BUT THOUGHT IS WAS JUST SOMETHING ODD.. UNTIL IT HAPPENED AGAIN, AND AGAIN. I HAVE DEVISED A RESPONSE (REMOVE PRESSURE FROM THE ACCELERATOR ENTIRELY AND REAPPLY PRESSURE). THIS IS A DANGEROUS SITUATION FOR ANYONE WHO DOES NOT KNOW HOW TO REACT EVEN THOUGH ONE SHOULD NOT HAVE TO DO THIS. I REALIZE I AM NOT ALONE, NOR IS THIS AN ISOLATED INSTANCE TO MY CAR. BROWSE THE FORUM WWW.PILOTEERS.ORG AND THERE ARE NUMEROUS POSTINGS RELATED TO THIS AND IT SEEMS TO AFFECT BOTH 2012 AND 2013 PILOTS. HONDA HAS NEITHER ACKNOWLEDGED NOR ATTEMPTED TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536839August 22, 2013
POWER TRAIN
1. FALL OF 2011, WHEN ATTEMPTING TO PICK UP SPEED CAR WOULD BEGAN TO SPUTTER AND SHAKE. FOR SAFETY, I WOULDN'T DRIVE FASTER THAN APPROX. 35 MPH. ARRIVING AT MY DESTINATION, I PUT THE CAR IN PARK, TOOK MY FOOT OFF THE BRAKE. THE ENGINE REVVED AND SURGED FORWARD SEVERAL TIMES. FUEL INJECTION CLEANER REMEDIED THIS. 2. 2012, WHEN INITIALLY ACCELERATING, GEARS WOULD ROUGHLY CHANGE WITH A THUMPING SOUND. WHILE DRIVING AND PICKING UP SPEED, CAR WOULD REV LOUDLY. BRAKES WERE APPLIED TO KEEP IT FROM LUNGING FORWARD. (VERY SCARY), BUT MAINTAINED CONTROL. CHECKED TRANSMISSION FLUID LEVEL, ADDED 1/4 QT OF TRANSMISSION FLUID. PROBLEM PERSISTED. ENGINE WARNING LIGHT CAME ON. DROVE IT TO THE HONDA SERVICE DEPARTMENT. MECHANIC CHECKED AND TEST DROVE CAR. ADVISED ABOUT LIGHT FLASHING WHEN IN DRIVE-(THIS HAD NOT OCCURRED).THEY COULDN'T FIND THE PROBLEM. ENGINE WARNING LIGHT RESET. RETURNED TO SERVICE DEPARTMENT ONE WEEK LATER WHEN ENGINE WARNING LIGHT CAME ON AGAIN. MECHANIC TEST DROVE AND AGAIN COULDN'T FIND A PROBLEM. WARNING LIGHT RESET. APPROX. 3 WEEKS LATER, WARNING LIGHT RETURNED. CONTINUED TO DRIVE CAUTIOUSLY. ON AUG 20, 2013 (DRIVING APPROX 20 MPH) THREE HOUSES FROM MY HOME, MY CAR CHANGED GEARS WITH A LOUD CLUNK (SOUNDED LIKE SOMETHING BROKE). I TURNED INTO THE DRIVEWAY AND HAVEN'T MOVED OR DRIVEN IT SINCE. MY HONDA PILOT HAS APPROX. 65,000 MILES ON THE ODOMETER. I BELIEVE HONDA MOTORS AND DEALERSHIPS ARE AWARE OF THIS RECURRING DEFECT WITH THE HONDA PILOT MODELS AND IS DELIBERATELY IGNORING THE CONSUMERS OF THEIR PRODUCT. I'VE RECEIVED SEVERAL NOTICES FROM HONDA DEALERS STATING MY 2003 PILOT IS IN HIGH DEMAND. I AM ANGRY THAT I'M STUCK WITH THIS WRECK, BUT GLAD THIS JUNK WAS NOT PASSED ON TO SOMEONE ELSE. IN THE MEANTIME I'M WITHOUT TRANSPORTATION AND MAYBE FORCED TO PURCHASE ANOTHER VEHICLE. VERY DEPRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536115August 19, 2013
STEERING
STEERING WHEEL SHAKES WHEN I BRAKE. I HAVE HAD THIS PROBLEM SINCE IT HAD 25K MILES ON IT. I TOOK TO DEALER AND SAID STEERING COLUMN NEEDS TO REPLACE AT $400 DOLLARS OR WAIT FOR RECALL. THEY THINK. RESEARCHING THIS ON LINE SEEING ALL THE OTHER PILOTS HAVING THE SAME PROBLEM WHY ARE THEY NOT RECALLING THE PILOT FOR THIS ISSUE??? PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535927August 18, 2013
POWER TRAIN
DRIVING AROUND TOWN TRANSMISSION LOCKED UP. AVOIDED CRASH. RECALL ON MY VEHICLE WAS NEVER PERFORMED. NOW MY TRANSMISSION NEEDS TO BE REBUILT AND I HAVE TO PAY FOR HONDAS NEGLIGENCE? WE PURCHASE THIS NEW IN 2004 THE RECALL WAS IN THE SAME YEAR. ALWAYS DEALER MAINTAINED. THIS IS UNACCEPTABLE!! MY FAMILY COULD HAVE BEEN SERIOUSLY HURT IN A SERIOUS CRASH!! NOW MY VEHICLE IS AT AAMCO FOR THE REPAIRS. HONDA WILL NOT COVER THE REPAIRS BECAUSE THE RECALL WAS NEVER DONE? HONDA NEVER REPAIRED IT !! I MY FAMILY WILL NEVER BUY ANOTHER HONDA PRODUCT AGAIN, SORRY BUY MY FAMILY'S WELL BEING IS MORE IMPORTANT THAN THEIR PROFITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535750August 16, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE BRAKES, SHE FELT A VIBRATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE BRAKE ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,500 AND THE CURRENT MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534479August 9, 2013
SERVICE BRAKES, STEERING
AT SPEED WHEN BRAKING THE LEFT WHEEL BEGINS TO VIBRATE TO AN UNCOMFORTABLE LEVEL. IT HAS BEEN GETTING MORE PRONOUNCE SINCE PURCHASING THE VEHICLE A YEAR AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534568August 9, 2013
ENGINE, ELECTRICAL SYSTEM, STRUCTURE:BODY
ON JULY 25 ,2013 AROUND 8:00AM AM STARTING MY 2004 HONDA PILOT , TO MOVE MY CAR TO AVOID PARKING TICKETS AT 8:30AM. AFTER 5 MINUTES OF WARMING THE ENGINE I DECIDED TO DRIVE AROUND TO FIND A PARKING SPACE TO AVOID A TICKED.AROUND 8:14AM I FOUND A PARKING SPACE AND THE CAR IS PARKED.LATER AROUND 3:00PM I DECIDED TO GO TO MY GIRLFRIEND HOUSE ,I SEE THE MY CAR PARKED AND A FREE PARKING SPACE IN FRONT OF MY APARTMENT. TO AVOID TICKETS THE NEXT DAY I MOVED THE CAR. AROUND 3:02 THE CAR IS PARKED IN FRONT OF MY APARTMENT. AROUND 9:50 PM AM WALKING HOME AND I SEE THE HOOD OF MY CAR OPEN.THE ENGINE WAS ALL BURNED INCLUDING HEADLIGHTS THERE WAS NO WIRE EVERYTHING MELT.NEIGHBORS WHERE SITTING OUTSIDE AS USUAL ,THEY TOLD ME THAT IT STARTED AROUND 3:30 AND THAT SMALL AMOUNT OF SMOKE WAS COMING OUT OF THE LEFT SIDE OF THE ENGINE .FIRE DEPARTMENT TOOK LIKE 15M !!!!TO ARRIVED.CAR HAD 105,000 MILES. I WASN'T USING THE CAR THAT OFTEN ,THE NIGHT BEFORE THE FIRE I DROVE THE CAR FOR 15 MILES BACK AND FORWARD. MY ENSURES DON'T COVER FIRE. NO MORE HONDA THANKS!!! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10534603August 9, 2013
ENGINE AND ENGINE COOLING
EVERY SINCE I PURCHASED THIS NEW CAR - THE A/C IS SO SO LOUD!!! YOU CAN HEAR IT CLICK ON AND IT ALMOST SOUNDS LIKE ITS GOING TO BLOW UP!!! I TOOK MY NEW CAR FOR ITS 1ST OIL CHG ON 7/14/2012 AND ASKED THEM TO CHECK IT OUT. THEY DID AND SAID THAT NOISE IS NORMAL. ITS SO LOUD - I SHUT IT OFF AT TIMES - BECAUSE ITS COMPETING WITH THE RADIO WITH VOLUME!! THIS IS NOT NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534296August 8, 2013
EXTERIOR LIGHTING
ON 9/6/2012 HONDA PERFORMED RECALL WORK ON THIS VEHICLE, SEE NHTSA RECALL 12V-136. ON 8/5/2013 I CHECKED THE VEHICLES LIGHTS AND ALL WERE WORKING. ON 8/6/2013 WHILE MOVING VEHICLE IN DRIVEWAY I NOTICED THAT BOTH LOW BEAMS WERE NOT ILLUMINATING EVEN THOUGH THE SWITCH WAS TURNED ON. THE PARKING LIGHTS AND HIGH BEAMS BOTH WORKED, BUT THE LOW BEAMS DID NOT WORK. ON 8/8/2013 I TOOK THE VEHICLE TO THE LOCAL HONDA DEALER (ROBERTS IN DOWNINGTOWN, PA). THE DEALER'S SERVICE REPRESENTATIVE REPORTED THAT THE RECALL WORK WAS FINE AND THAT THE HEADLAMP SWITCH WAS BROKEN. THE COST OF THE HEADLAMP SWITCH IS $190. I WILL PICK UP THE VEHICLE LATER TODAY, 8/8/2013. I AM REPORTING THIS TO PROVIDE DATA THAT MIGHT BE USEFUL AS IT RELATES TO THE SAFETY RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534383August 8, 2013
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
I WAS DRIVING AT 30 MPH MY HONDA PILOT 2006 WHEN SUDDENLY THE TRUCK ACCELERATED ON ITS OWN , THAT WAS TRULY SURPRISING TO ME , THE SPEED WAS OVER 100MPH , I REMEMBER STEPPING ON THE BRAKE AND THE TRUCK DID NOT STOP , I REMAIN SHOCKED AND I COULD NOT REACT, EVERYTHING HAPPENED IN SECONDS AND I WAS TRYING NOT TO KILL SOMEONE I LOST THE CONTROL AND CRASHED INTO A BIG METAL POLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10533795August 6, 2013
ELECTRICAL SYSTEM
WENT TO START VEHICLE. BATTERY DEAD. DEALER SAID TO JUMP START AND BRING TO DEALER. DEALER SAID AIR CONDITIONER RELAY STUCK AND DRAINED BATTERY. JULY 28, 2013 SAME PROBLEM. CHARGED BATTERY, CAR STARTED. 6 DAYS LATER, SAME PROBLEM. BATTERY COMPLETELY DEAD AFTER 6 DAYS. TOOK CAR TO DEALER. THEY SAID THERE WAS NOT ANY PROBLEM. SAID WE JUST NEEDED TO DRIVE CAR MORE. CAR HAS SAT IN GARAGE FOR UP TO 3 WEEKS BEFORE WITHOUT ANY PROBLEM. SEEMS THERE HAS TO BE AN UNDIAGNOSED ELECTRICAL PROBLEM SOMEWHERE IN THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533840August 6, 2013
ENGINE, FUEL SYSTEM, GASOLINE
DRIVING ALONG AT NORMAL HIGHWAY SPEEDS AND THE EMISSION MANAGEMENT INDICATOR LIGHT STARTED BLINKING. TOOK VEHICLE TO HONDA DEALERSHIP FOR INSPECTION AND FOUND OUT THAT THERE WAS A SOFTWARE UPDATE NEEDED FOR THE FUEL MANAGEMENT CONTROL SYSTEMS AS HONDA WAS GETTING MULTIPLE COMPLAINTS OF EARLY SPARK PLUG FOULING DUE TO INCORRECT MANAGEMENT OF THE ECO DRIVE STATE. WE FOUND OUT THAT WE HAD LOST 4 OUT OF 6 CYLINDERS DUE TO THE SPARK PLUGS BEING FOULED. THIS COULD HAVE BEEN A SERIOUS SAFETY ISSUE AND COULD HAVE CAUSED A MAJOR ACCIDENT ON A INTERSTATE HIGHWAY HAD ALL THE CYLINDERS BEEN LOST AT ONE TIME. WAS TRAVELING WITH WIFE AND 2 KIDS AT TIME OF INCIDENT. TO ME THERE SHOULD BE A RECALL FOR 2010 HONDA PILOTS AS THIS IS A KNOWN PROBLEM THROUGH HONDA. THE SOFTWARE UPDATE WAS STILL COVERED UNDER WARRANTY BUT THE REPLACEMENT OF THE PLUGS WAS NOT AS THEY ARE CONSIDERED A NORMAL WEAR AND TEAR ITEM EVEN THOUGH THEY LASTED FOR LESS THAN HALF OF THE EXPECTED LIFE OF A SPARK PLUG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533547July 31, 2013
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
CERTIFIED LETTER (7011 0470 003 0649 3438) FROM ATTORNEY REPRESENTING HIS CLIENT REGARDING PAID REPAIRED WORK HE HAD DONE TO HIS 2003 HONDA PILOT AND LATER RECEIVED RECALL NOTICES ABOUT THE PROBLEM; HE IS SEEKING REIMBURSEMENT. *SMD ON DECEMBER 21, 2012, THE KEY BECAME STUCK IN THE IGNITION, AND COULD NOT BE REMOVED WITHOUT THE ASSISTANCE FROM THE DEALER. THE DEALER INFORMED THE CONSUMER IT WOULD COST $624. 41 TO FIX THE PROBLEM, DESPITE THE FACT IT WAS A KNOWN DEFECT, WHICH APPARENTLY RESULTED FROM AN IMPROPER SETTING OF THE CABLE CONNECTING THE SHIFT LEVER TO THE TRANSMISSION AT THE SHIFT LEVER BRACKET, WHICH WAS A COMMON PROBLEM WITH HONDA VEHICLES. AFTER THE CONSUMER PAID FOR THE REPAIRS, HE RECEIVED A RECALL NOTICE FROM HONDA CONCERNING THE IGNITION INTERLOCK SWITCH ON HIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532874July 31, 2013
ENGINE
OUR 2011 HONDA PILOT STALLED IN TRAFFIC AND HAD TO BE TOWED TO THE CLOSEST HONDA DEALERSHIP. AFTER SEVERAL DAYS OF SENSORS AND A STARTER BEING REPLACED IT WAS DETERMINED THAT ENGINE FAILURE CAME FROM A SHREDDED TIMING BELT. SERVICE DEPARTMENT PUT ON NEW BELT AND COULD NOT FIND ROOT CAUSE OF BELT FAILING AT 26,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532566July 29, 2013
ENGINE AND ENGINE COOLING
AFTER THE BREAK-IN PERIOD OF THE VEHICLE, AND EVER SINCE THEN, WHEN THE AIR-CONDITIONING IS SET ON RECIRCULATE, IF THE GAS PEDAL IS PUSHED HARD (FOR EXAMPLE TO GO UP A STEEP HILL), A SMELL OF ROTTEN EGGS ENTERS INTO THE CABIN. IT DOES NOT DO IT AS BAD IF THE AIR CONDITIONING IS SET ON "FRESH AIR". THE WINDOWS ARE CLOSED AND NO OTHER CARS ARE AHEAD OF MINE WHEN IT HAPPENS. I AM NOT THAT WORRIED ABOUT THE SMELL (ALTHOUGH IT IS AN INCONVENIENCE). I AM WORRIED ABOUT THIS MEANING THAT THERE IS EXHAUST LEAKING INTO THE CABIN ALL THE TIME AT HIGHWAY SPEED, IT'S JUST THAT MOST OF THE TIME IT CAN'T BE SMELLED. THREE TRIPS TO THE DEALERSHIP HAS NOT RESULTED IN A FIX FOR THIS SINCE THEY KEEP SAYING THERE IS NOTHING WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532232July 28, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOORS CONTINUE TO LOCK AUTOMATICALLY WHEN THE KEYS ARE INSIDE THE VEHICLE. IF YOU OPEN A DOOR AND SET YOUR PURSE INSIDE, AND SHUT THAT DOOR TO OPEN ANOTHER...IE PUTTING CHILD IN CAR SEAT, OR LOADING EQUIPMENT IN BACK. CAR LOCKS AUTOMATICALLY. CHILDREN OR PETS COULD BE ENDANGERED BY THIS. PEOPLE COULD BE LEFT IN DARK PARKING LOT WITHOUT PHONE, OR IN DANGEROUS SITUATION BECAUSE OF THIS. IT IS A PROBLEM THAT NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532279July 28, 2013
SUSPENSION, POWER TRAIN
WHEN TO DEALER'S SHOP LAST WEEK AND WAS TOLD THAT THE COMPLIANCE BUSHING WAS LEAKING AND TORN. I RESEARCH THE INTERNET AND NOTED THAT IT IS COMMON PROBLEM FOR THIS VEHICLE. I'M PAYING A STEEP MONEY TO FIX THIS PROBLEM. IS THERE ANY INVESTIGATION GOING ON FOR THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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