Honda Pilot Complaints

9,418 consumer complaints on file.

#10689551February 20, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKES MALFUNCTIONED. THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MASTER BRAKE CYLINDER WAS FAULTY. THE MASTER BRAKE CYLINDER WAS REPLACED. THE FAILURE WAS REMEDIED, BUT EVENTUALLY RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689674February 20, 2015
SERVICE BRAKES, STEERING
2012 HONDA PILOT HAS VIBRATION/SHAKING IN THE STEERING WHEEL WHEN BRAKING FROM 50+ MPH. NOT NOTICEABLE AT LOWER SPEEDS, BUT VERY NOTICEABLE ABOVE 50MPH. STEERING WHEEL SHAKES AND MAKES IT SEEM AS IF THE CAR WANTS TO LOSE CONTROL OR NOT BRAKE AS IT SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684242February 19, 2015
SUSPENSION, STRUCTURE
TL* THE CONTACT OWNS A 2014 HONDA PILOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE TIRES, SEATS, AND REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE TIRES AND PERFORMED AN ALIGNMENT; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500.....UPDATED 04/23/15 *BF ..UPDATED 05/07/15 *BF ...UPDATED 06/03/15 *BF..UPDATED 06-16-15 *BF UPDATED 9/20/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689368February 19, 2015
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
FAULTY IGNITION. KEY WILL NOT TURN. WAFERS IN CYLINDER ARE MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684063February 18, 2015
SUSPENSION
TOOK MY 2009 HONDA PILOT IN TO THE HONDA DEALER FOR MAINTENANCE SCHEDULE AND FRONT BRAKE PAD REPLACEMENT AND WAS TOLD THAT 1. FRONT LOWER CONTROL ARM BUSHING & BRACKETS $750.00 + TAX THE BUSHINGS INSIDE THE BRACKET ARE CRACKING. JUST PURCHASED THE CAR FROM OURISMAN HONDA IN LAUREL, MD IN NOVEMBER 2011. DID NOT REPLACE DUE TO NOT BEING ABLE TO AFFORD THE COST. CONSIDERING REPLACEMENT IN 2/2015 DUE TO THE VIOLENT SHAKING THAT I EXPERIENCE WHEN BRAKING OR DRIVING OVER 60MPH. I SHOULD NOT HAVE HAD TO INCUR THIS EXPENSE ESPECIALLY SINCE HONDA WAS AWARE OF THIS MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684132February 18, 2015
SERVICE BRAKES
BRAKE PEDAL IS SOFT, GOES DOWN SEVERAL INCHES BEFORE THE BRAKES ENGAGE. TOOK CAR TO RIGHT HONDA IN SCOTTSDALE, AZ. THEY SAID ALL HONDA PILOTS DO THAT. THIS IS NOT SAFE AND SHOULD BE FIXED. WEBSITE CHAT ROOMS HAVE COMPLAINT AFTER COMPLAINT ON THIS VERY TOPIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683901February 17, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT NOTICED THAT AFTER RAINY WEATHER CONDITIONS, A PUDDLE OF WATER WAS PRESENT ON THE DRIVER AND PASSENGER SIDE FLOORBOARDS. THE WATER CAUSED THE PEDALS TO BECOME SLIPPERY AND CREATED MOLD THROUGHOUT THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,635.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683418February 14, 2015
SEATS
THE DRIVERS SIDE SEAT BRACKET, 81630-S3V-A30, HAS BROKEN AT A WEAK POINT IN THE METAL WHERE THE SEAT MOTOR ATTACHES. THE BREAK CAUSED THE SEAT TO ROCK BACK AND FORTH FREELY. THIS IS THE SECOND TIME THIS BRACKET HAS BROKEN. THE FIRST TIME WAS IN JULY, 2011; MOST RECENTLY FEBRUARY 2015. EACH TIME I PURCHASED A NEW BRACKET ARM AT THE EXPENSE OF ALMOST $300. BOTH BRACKETS BROKE AT THE SAME SPOT, WHERE THE SEAT MOTOR MOUNTS. THE SUDDEN METAL BREAK ALMOST CAUSED US TO HAVE AN ACCIDENT ON TWO SEPARATE OCCASIONS. IN EACH CASE, NORM REEVES HONDA IN HUNTINGTON BEACH REFUSED TO REPLACE THE DEFECTIVE BRACKET AT THEIR COST BUT OFFERED, INSTEAD, TO ORDER THE PART AND INSTALL IT FOR A COST OF $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683184February 13, 2015
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. UPDATED 04/10/15*LJ THE CONSUMER STATED THE VEHICLE HAS A HISTORY OF TRACTION ISSUES IN BOTH ACCELERATING AND DECELERATING. UPDATED 04/16/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682881February 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS). THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682732February 11, 2015
AIR BAGS
DEALER COMPLETED CAMPAIGNS 14-045 AND 14-046 FRONT AIR BAGS ON NOVEMBER 11, 2014 FOR OUR 2004 HONDA PILOT WHICH IS LOCATED IN FLORIDA. SUBSEQUENTLY RECEIVED A SECOND AIRBAG RECALL NOTICE NHTSA 14V-700 DATED JANUARY 2015, FRONT PASSENGER AIR BAG. CALLED DEALER FOR APPOINTMENT, SERVICE MANAGER REPORTS COMPLETION OF THE EARLIER 14-045, 46 IS SUFFICIENT, NOT NECESSARY TO COMPLETE 14V-700. CALLED HONDA AMERICA, SAME RESPONSE. HONDA AMERICA WOULD NOT PROVIDE WRITTEN DOCUMENTATION, RECALL IS STILL SHOWN AS OPEN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663896February 10, 2015
AIR BAGS
2006 HONDA PILOT. CONSUMER WOULD LIKE A COPY OF RECALL LETTER FOR HIS VEHICLE. CONSUMER HASN'T RECEIVED LETTER YET.*TA IT WAS CONFIRMED, THE VEHICLE WAS ON THE RECALLED LIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682623February 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682049February 9, 2015
STEERING
FELT NO POWER WHEN TURNING STEERING WHEEL AND HAD TO PULLOVER. AFTER RESTING THE VEHICLE I IT WAS OK. I FELT IT LAST YEAR IN MAY ALSO AND DEALER HILLSIDE HONDA IN NY JUST DID SERVICE AND POWER STEERING FLUID CHANGE AND CHARGED ME. I WILL GO BACK THUS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682110February 9, 2015
SERVICE BRAKES
PURCHASED A NEW 2013 HONDA PILOT - WITHIN 7-8 MONTHS BRAKES WERE VIBRATING AND CATCHING. TOOK TO HONDA DEALER FOR REPAIR. DEALER STATED YES THEY WERE AWARE OF THIS PROBLEM AND IT HAD BEEN OCCURRING ON THEIR VEHICLES. WITHIN ANOTHER 8-9 MONTHS SAME THING HAPPENS. DEALER STATED THAT ROTORS BECOME WARPED. THEY REPAIRED BUT I HAD TO PRESSURE THEM TO REPAIR WITH NO CHARGE. PILOT IS NOW JUST OVER 2 YEARS OLD - HAS 34,450 MILES AND IT IS HAPPENING AGAIN. WHEN I MENTIONED THIS TO CUSTOMER SERVICE REP HE STATED "YES VEHICLE WEIGHTS TOO MUCH - IS TOO HEAVY". IF HONDA IS AWARE OF THIS PROBLEM WHY ARE THEY NOT FIXING IT / HAVING BETTER DESIGN, ETC? I WILL NOT PURCHASE ANOTHER HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682161February 9, 2015
SEATS, UNKNOWN OR OTHER
EVERY TIME I DRIVE THE CAR I HEAR SOME RATTLE- SQUEAKY KIND OF NOISES COMING FROM THE PASSENGER FRONT SEAT , I HAVE TAKEN THE CAR 4 TIMES ALREADY AND THE TECHNICIAN HASN'T BEEN ABLE TO FIX THE PROBLEM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682243February 9, 2015
AIR BAGS
HONDA DEALERS ARE UNABLE TO REPLACE FATALLY DEFECTIVE AIRBAGS DUE TO LACK OF REPLACEMENT PARTS. I ATTEMPTED TO SCHEDULE RECALL REPAIR AND WAS TOLD IT COULD BE MONTHS UNTIL PARTS ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682386February 9, 2015
ENGINE
EVER SINCE PURCHASED NEW, THE ENGINE HESITATES AT 10 MPH WHEN ACCELERATING. I HAVE TAKEN IT TO THE DEALER REPEATEDLY, BUT THEY DO NOT GIVE ME ANY REASON FOR WHY THIS IS HAPPENING. IT HAPPENS PERIODICALLY ABOUT TWO TO THREE TIMES A WEEK. PRESENTLY VEHICLE HAS 15,000 MILES ON IT. THIS IS DANGEROUS AS I MIGHT BE CHANGING LANES, ACCELERATING FORWARD, OR TURNING A CORNER, WHEN THE VEHICLE HESITATES. I HAVE ALSO REPORTED THIS TO AMERICAN HONDA, WITH NO EXPLANATION GIVEN BY THEM EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681967February 8, 2015
SERVICE BRAKES
HAVING HAD THE FRONT BRAKE ROTORS REPLACED TWICE (APRIL 2012 & JUNE 2012) AND REPLACED FRONT TIRES AFTER FIRST ROTORS, VEHICLE CONTINUES TO SHAKE ON DOWNHILL, SUPPOSEDLY CAUSING FRONT WHEELS TO HEAT UP. LOCAL VAIL SERVICE TECHNICIAN THINKS UNDERLYING HONDA ISSUE HOWEVER AFTER TAKING TO HONDA DEALERSHIP, THEY DID NOT SEE ANY PROBLEMS AND SUGGESTED THAT WE DIDN'T KNOW HOW TO DRIVE ON MOUNTAINOUS ROADS. SERIOUSLY?! THIS IS A MAJOR ISSUE WITH THE MODEL & YEAR OF VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681968February 8, 2015
STEERING
BACK TO THE HONDA DEALERSHIP FOR REPAIRS. THERE IS A POP OR CLICKING SOUND FROM THE STEERING WELL WITH LEFT TURNS. TECHNICIAN VERIFIED NOISE AND FELT A CLUNKING NOISE WITH TURNS LEFT - COST TO RUN FURTHER DIAGNOSTIC TESTING WAS UPWARDS OF $500. DECIDED TO WAIT ON REPAIR SINCE DEALER SAID SAFETY WAS NOT AN ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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