Honda Pilot Complaints

9,418 consumer complaints on file.

#11064154January 22, 2018
SEATS
WE WERE AT A COMPLETE STOP WAITING TO TURN INTO OUR CHILD'S SCHOOL PARKING LOT. WE WERE REAR ENDED BY A VEHICLE TRAVELING AT LEAST 40 MPH, POSSIBLY FASTER, WHO MADE NO ATTEMPT TO STOP. WE WERE PUSHED INTO ONCOMING TRAFFIC, AND STRUCK A SECOND VEHICLE. WHEN WE CAME TO REST, BOTH THE DRIVER'S AND FRONT PASSENGER SEATS WERE IN A FULL RECLINE POSITION, AND WOULD HAVE CAUSED SERIOUS INJURY TO OUR CHILD HAD SHE BEEN IN THE BACK SEAT AT THE TIME OF THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11064213January 22, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS TOO SHORT. THE CONTACT STATED THAT THE SEAT BELT MADE IT DIFFICULT FOR THE CONTACT TO MOVE THE SEAT TO OPTIMAL POSITION AND BECOMES TOO TIGHT WHEN HE MOVED THE SEAT FORWARD. LINDSAY HONDA (5959 SCARBOROUGH BLVD, COLUMBUS, OH 43232, (614) 864-5250) ADVISED THE CONTACT TO PURCHASE AN EXTENDER SINCE THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063481January 18, 2018
VEHICLE SPEED CONTROL
THE ADAPTIVE CRUISE CONTROL SYSTEM IS DANGEROUS. THE VEHICLE SLAMS ON THE BRAKES WHEN APPROACHING VEHICLES AHEAD AND THE VEHICLE BEHIND ME THEN HAS TO SLAM ON THEIR BRAKES. THIS HAS HAPPENED MULTIPLE TIMES. SO FAR I HAVE AVOIDED AN ACCIDENT, BUT THERE HAVE BEEN TIMES THAT IT WAS A VERY CLOSE CALL. THE VEHICLE BEHIND ME HAD TO SWERVE TO ANOTHER LANE TO AVOID HITTING ME. THE SYSTEM IS VERY JERKY, SPEEDING UP AND SLOWING DOWN WHEN FOLLOWING A VEHICLE AHEAD. IT WILL SPEED UP BY 2-3 MPH AND THEN SLOW DOWN AND SPEED UP AGAIN. I HAVE MADE SURE THAT THE WINDSHIELD IS CLEAR TO ALLOW FOR THE CAMERA TO SEE THE VEHICLE IN FRONT OF ME. I HAD A PREVIOUS FORD MOTOR VEHICLE AND THEIR ADAPTIVE CRUISE CONTROL WORKED WONDERFULLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063565January 18, 2018
ENGINE
EXCESSIVE OIL BURNING ISSUE. BETWEEN STANDARD OIL CHANGE MILEAGE DISTANCE, THE ENGINE CAN BURN SO MUCH OIL THAT IT NO LONGER REGISTERS ON THE DIPSTICK SETTING A FAULTY POSITIVE FOR A BAD ROCKER ARM OIL PRESSURE SWITCH. OBVIOUSLY IF THE ENGINE GET SO LOW ON OIL IT CAN BE CATASTROPHIC AND IF THAT HAPPENS AT SPEED THEN IT COULD BE DEADLY. I'VE CAUGHT IT EARLY ENOUGH THAT SO FAR IT HASN'T CAUSED CATASTROPHIC FAILURE BUT I'M TOLD BY MY DEALERSHIP AND HONDA THAT THERE IS NOTHING TO BE DONE AND TO JUST LET IT BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063254January 17, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2007 HONDA PILOT. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STRUCK A CURB AND A TIRE BLEW OUT. THE VEHICLE CRASHED INTO A HOUSE PORCH. THE AIR BAGS DID NOT DEPLOY UNTIL EVERYONE EXITED THE VEHICLE. A POLICE REPORT WAS FILED. THERE WERE MULTIPLE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER SUSTAINED A HEAD INJURY, WHIPLASH, AND A DISLOCATED SHOULDER. THE FRONT PASSENGER SUSTAINED HEAD TRAUMA AND WHIPLASH. THE REAR PASSENGER SUSTAINED A CHIN INJURY, A RIGHT KNEE INJURY, FRACTURED RIBS, AND WHIPLASH. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A JUNK YARD. THE CONTACT CALLED APPLE TREE HONDA AT 800-476-9411 AND WAS ADVISED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,500.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11063256January 17, 2018
SERVICE BRAKES
I HAVE A 2013 HONDA PILOT EX 4WD WITH 52,610 MILES ON IT. IN VERY COLD WEATHER (AROUND 5 DEGREES F OR LESS) THE BRAKES DON'T FUNCTION CORRECTLY WHEN THE CAR IS FIRST STARTED. THERE IS A LOT OF PEDAL RESISTANCE AND IT ONLY GOES DOWN ABOUT A THIRD OF THE WAY OR LESS. DURING THIS TIME, THE BRAKES ARE BARELY ENGAGING (IT TAKES 3 FEET TO MAKE A STOP THAT WOULD NORMALLY ONLY TAKE 6 INCHES). THEN SUDDENLY THE PEDAL WILL GO DOWN ALL OF THE WAY AND THE BRAKES WILL BE WORKING. SOMETIMES IT CORRECTS ITSELF ALMOST RIGHT AWAY ON THE FIRST PUSH, OTHER TIMES IT TAKES SEVERAL MINUTES TO CORRECT. IN ALL BUT ONE OCCASION, THIS HAPPENED WHILE PARKED, HOWEVER, IT HAS HAPPENED ONCE ON THE ROAD ON AN EXTREMELY COLD (SUB 0 F) DAY (NOTABLY ON THAT DAY IT HAD BEEN STORED INSIDE OVERNIGHT PRIOR TO THE TRIP). NOTE THAT THIS IS NOT AN ABS TYPE EXPERIENCE (WHERE YOU ARE PUSHING THE PEDAL HARD BECAUSE THE ABS IS ACTIVATING) ' IN MY CASE THE PEDAL IS BARELY GOING DOWN, AND THE BRAKES ARE BARELY ENGAGING. THE VEHICLE HAS BEEN TWICE INSPECTED BY A HONDA DEALER, AND THEY REPLACED THE BRAKE FLUID AND BOTH FRONT AND REAR BRAKE PADS, BUT IT STILL HAPPENS. THE CHALLENGE IS THAT IT DOES NOT HAPPEN ALL OF THE TIME, SO IT IS HARD TO DUPLICATE FOR THE DEALER. BASED ON A WEB SEARCH, IT APPEARS THAT OTHERS HAVE EXPERIENCED THE PROBLEM: HTTP://WWW.PILOTEERS.ORG/FORUMS/82-2012-2015-PILOT/147306-COLD-WEATHER-BRAKES.HTML HTTP://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/141257-HARD-BRAKE-PEDAL-MORNING.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063323January 17, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
GOT A NEW BATTERY 36 MINS LATER THE CAR WAS ON FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11063328January 17, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL CLUSTER. THE DEALER (HONDA CITY LONG ISLAND, 3859 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, (516) 735-8900) SCHEDULED AN APPOINMENT AND INDICATED THAT THEY PROVIDED A PGMFI SOFTWARE UPDATE, BUT IT FAILED TO PROVIDE A SOLUTION. THE VARIOUS WARNING INDICATORS AND GAUGES CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063345January 17, 2018
ENGINE, STEERING
ON MY 2016 HONDA PILOT, ALL THE LIGHTS COME ON IN THE DASHBOARD EX; VSC, CHECK ENGINE, ABS, POWER STEERING. TOOK IT TO HONDA AND THEY PERFORMED A SOFTWARE UPDATE. TWO DAYS LATER THE SAME PROBLEMS OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063385January 17, 2018
AIR BAGS
THE LIGHT OF THE AIRBAG IS ON EVERY TIME THE MECHANIC CHECK AND HE SAY THE AIRBAG HAVE A DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062781January 15, 2018
SEAT BELTS
THE DRIVERS SEATBELT IS VERY SMALL AND LIMITING. AS A PERSON OF LARGER SIZE (NOT OBESE) I AM BARELY ABLE TO FASTEN THE SEATBELT COMFORTABLY UNLESS I SCOOT THE SEAT ALL THE WAY BACK, AT THAT POINT I CANNOT REACH THE PEDALS. I AM UNABLE TO LEAN FORWARD TO LOOK FOR IT ONCOMING TRAFFIC SAFELY. THE DEALERSHIP REPORTS THAT THIS IS NORMAL FOR THE DRIVERS SIDE TO BE SMALLER AND I SHOULD GET A SEAT BELT EXTENDER (AFTER MARKET). THE PASSENGER SIDE FITS PERFECTLY. UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062794January 15, 2018
AIR BAGS
TAKATA RECALL- HORN DOES NOT WORK AT ALL. WAS TOLD THAT IT'S DUE TO THE AIRBAG. IN WHICH THE AIRBAG LIGHT IS ON AND I'VE HAD MY HORN CHECKED AND NOTHING SEEMS TO BE WRONG WITH IT'S CONNECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062719January 14, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
THIS MIGHT BE AN UNKNOWN ISSUE, BUT UPON STARTUP, THE BRAKE PEDAL IS VERY STIFF AND HARD. FEW TIMES, I COULDN'T START THE CAR BECAUSE THE BRAKE WAS SO STIFF, I COULDN'T PRESS ON IT WITH MY FOOT, AND IT WENT INTO ACCESSORY MODE. I TOOK IT TO 3 DIFFERENT DEALERS, THEY KEEP TELLING ME THAT IT'S NORMAL. ADVANTAGE HONDA TRIED REPLACING THE BATTERY, BUT THAT DIDN'T HELP. ALL THEY COULD DO IS A MULTIPOINT DIAGNOSTIC ON IT, WHERE THE COMPUTER WON'T SHOW ANYTHING. DEALERS ARE TELLING ME IT'S NORMAL, BUT WHY IS MY NEIGHBOR'S 2017 HONDA PILOT NOT GIVING HIM THE SAME PROBLEM? IT CAN'T BE NORMAL BECAUSE WHEN I FIRST PURCHASED THE CAR IN AUG. 2017, AND UP UNTIL MID OCT. 2017, THE BRAKE PEDAL WAS FINE. THEN AFTER THAT, IT ONLY HAPPEN OVERNIGHT, THEN NOW IT'S HAPPENING EVERY TIME I START THE CAR, IT GETS VERY FRUSTRATING WHEN YOU HAVE TO SLAM THE BTRAKE PEDAL IN ORDER TO START THE CAR. I'VE DRIVEN OTHER VEHICLES WITH PUSH BUTTON STARTS FOR MANY YEARS IN THE PAST, AND I'VE NEVER ENCOUNTERED AN ISSUE LIKE THIS. COULD THIS BE AN ISSUE WITH THE HYDRAULIC BRAKE SYSTEM LOOSING VACUUM SUPPLY WHERE DEALERS DON'T WANT TO BOTHER TAKING A CLOSER LOOK AT THE ISSUE BECAUSE THEY DON'T MAKE THAT MUCH MONEY IF IT'S STILL UNDER WARRANTY? I'VE CALLED HONDA OF AMERICA, THEY TOLD ME TO BRING IT TO A DEALER, BUT DEALERS ARE NOT HELPING OR EVEN EXPLAIN WHY IS THE BRAKE PEDAL DOING THAT OTHER THAN SAY IT'S NORMAL. AS SOON AS I START THE CAR, THE CAR RUNS FINE. PLEASE HELP ME UNDERSTAND WHY MY CAR IS LIKE THIS. THANK YOU FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062103January 11, 2018
POWER TRAIN
MOTOR LOST A CYLINDER AT 85,000 MILES DRIVING AT 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062153January 11, 2018
EXTERIOR LIGHTING
THE HEADLIGHT PLASTIC COVER HAS BECOME VERY CLOUDY AND PREVENTS THE HEADLIGHTS FROM PROPERLY ILLUMINATING THE ROAD AT NIGHT. THIS CAUSES IMPROPERLY LIGHTING WHEN DRIVING AT NIGHT. THIS IS A PROBLEM ON ALL CARS WITH THIS TYPE OF COVER OVER THE HEADLIGHTS. THE PROBLEM IS ACKNOWLEDGED BY ALL MANUFACTURES AS THEY OFFER CLEANING OF THE LENSES FOR A COST. THIS PROBLEM SHOULD BE CORRECTED BY THE MANUFACTURER AT NO COST TO THE OWNER AS THIS IS A SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062305January 11, 2018
AIR BAGS
TAKATA RECALL. WHILE VIN CHECK DOES NOT INDICATE MY 2011 HONDA PILOT IS PART OF AN ACTIVE RECALL, I'M CONCERNED ABOUT THE LOSS IN RESALE VALUE BASED ON ALL OF THE NEGATIVE MEDIA COVERAGE/INTERNET COVERAGE AND ACTIVE RECALL AND CLASS ACTION LAWSUIT AGAINST TAKATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061343January 9, 2018
AIR BAGS
TAKATA RECALL. HONDA STATES THAT VEHICLE IS A SUBJECT FOR RECALL WHICH MEANS THAT IT HAS TAKATA AIR BAGS.!!!! MY COMPLAINT IS, UNTIL IT IS RECALLED, I CANNOT FEEL SAFE DRIVING IT!!!!PLEASE INVESTIGATE AND HELP!!!!!!! THIS HAPPENED WHEN I BOUGHT THE CAR IN 2014 BUT I WAS NOT TOLD ABOUT POSSIBLY DEFECTIVE AIR BAGS AT THATTIME EVEN THOUGH HONDA KNEW OF THE POSSIBILITY AT THAT TIME!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061206January 8, 2018
AIR BAGS
DRIVING CAR AND PASSENGER SIDE CURTAIN AIRBAG DEPLOYED WITHOUT INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060899January 6, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
I NOTICE MY 2011 PILOT'S BRAKES DON'T FUNCTION NORMALLY. INSTEAD OF SMOOTH BRAKE APPLICATION THE BRAKE PEDAL 'CLICKS' WHILE BEING PRESSED AND RELEASED. BRAKES DON'T FEEL WEAK, THEY STILL STOP WELL BUT JUST THE PEDAL MAKES ME WORRY. THIS ISSUE HAS BEEN ONGOING FOR A FEW WEEKS NOW. THE PROBLEM DOESN'T GO AWAY EITHER, NO MATTER IF YOU'RE STATIONARY OR HAVE BEEN DRIVING FOR 2 HOURS THE BRAKE FEEL IS THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060901January 6, 2018
ENGINE, UNKNOWN OR OTHER
LATELY I'VE NOTICED MY 2011 HONDA PILOT HAS BEEN ACCELERATING SLOWER THAN NORMAL. I'VE DONE ALL SCHEDULED MAINTENANCE BUT THE PROBLEM REMAINS. MY CAR HAS 100K MILES AND IS ALSO BURNING OIL. I THINK THE TWO ISSUES MIGHT BE CONNECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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