Honda Pilot Complaints

9,418 consumer complaints on file.

#11066708February 2, 2018
ENGINE
WE WERE NORTHBOUND ON A LOCAL ROAD NEAR RETURNING FROM OUR CHILDREN'S SCHOOL. I WAS DRIVING WITH MY TWO CHILDREN IN THE REAR OF THE VEHICLE, AT APPROXIMATELY 30MPH. WITH NO WARNING THE CAR MADE A NOISE, SEVERAL WARNING LIGHTS ILLUMINATED ON THE DASHBOARD, AND I LOST CONTROL OF THE CAR AS ALL ACCELERATION, STEERING, BRAKING, ET CETERA, CEASED OPERATION. I WAS ABLE TO COAST TO THE SHOULDER BUT WAS STILL IN THE ROAD, WHERE I PUT ON MY EMERGENCY LIGHTS AND WITH MY CHILDREN CLIMBED OUT OF THE CAR ON THE PASSENGER SIDE. AAA TOWED THE PILOT TO THE TAMERON HONDA DEALERSHIP IN HOOVER, ALABAMA. THEY CALLED ME THE NEXT DAY, FRIDAY, JANUARY 12, TO SAY THAT THE REAR CAM ON THE ENGINE HAD SEIZED, CAUSING THE TIMING BELT TO SLIP AND CAUSING IRREPARABLE DAMAGE TO THE ENGINE. THE RECOMMENDED FIX: REPLACE THE ENGINE WITH A USED ENGINE, PLUS THE WATER PUMP AND TIMING BELT, AT A COST OF $6,914.50 IT WAS SHEER LUCK THAT I WASN'T TRAVELING AT HIGHWAY SPEEDS WHEN THIS ACCIDENT OCCURRED; THAT I WAS ABLE TO PULL OVER NEARLY OFF THE ROAD; THAT NO COLLISION OCCURRED WITH OTHER VEHICLES; AND, ULTIMATELY, THAT NO ONE WAS HURT. I PURCHASED THIS CAR IN FALL OF 2014 WITH 40,000 MILES ON IT FROM THE ORIGINAL OWNER. MAINTAINED THE CAR WITH (AND HAVE RECORD OF) OIL CHANGES, RECALLS, BATTERY, BRAKE AND TIRE REPLACEMENT, ALL AT LICENSED REPAIR SHOPS. THIS VEHICLE CURRENTLY HAS 89,109 MILES ON IT. I AM CONCERNED WITH REPLACING THE ENGINE WITH ANOTHER USED ENGINE OF THE SAME TYPE, AS RECOMMENDED, AS THE SAME SITUATION COULD OCCUR. THIS PARTICULAR VEHICLE WAS THE IMPETUS FOR A CLASS ACTION LAWSUIT, THE HONDA MISFIRE ENGINE SETTLEMENT , SETTLED IN MARCH 2014, PRIOR TO MY PURCHASE OF THE CAR. IT INVOLVED SEVERAL CLASSES OF HONDA VEHICLES OVER A RANGE OF YEARS, INCLUDING MINE, THAT HAVE V-6, VARIABLE CYLINDER MANAGEMENT (VCM) ENGINES. THIS WAS EXTREMELY DANGEROUS & FRIGHTENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066183February 1, 2018
FUEL/PROPULSION SYSTEM
THE CAPLESS FUEL FILLER NECK HAS A DESIGN FLAW THAT ALLOWS WATER TO GET BEHIND THE OUTERMOST FLAP. IN COLDER CLIMATES, THIS WATER CAN FREEZE BETWEEN THE FLAPS, PREVENTING THE FUEL FLAP FROM OPENING, MAKING IT IMPOSSIBLE TO GET A GAS PUMP IN TO REFUEL THE VEHICLE. THE ONLY SOLUTIONS ARE TO WAIT FOR IT TO GET ABOVE FREEZING (IF YOU HAVE THAT LUXURY WHILE WAITING TO REFUEL), MANUALLY APPLYING A HEAT SOURCE (KIND OF DANGEROUS WITH GAS), OR TRYING TO MANUALLY CHIP AWAY AT THE ICE WITHOUT BREAKING ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065210February 1, 2018
EXTERIOR LIGHTING:HEADLIGHTS
2005 HONDA PILOT. CONSUMER WRITES IN REGARDS TO LOW BEAM HEADLIGHT ISSUE. *LD THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED AS HAVING A "POOR CONNECTION AT THE WIRE HARNESS RUNNING UP COLUMN TO SWITCH". THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066008January 31, 2018
AIR BAGS
TAKATA RECALL: I RECEIVED A RECALL FOR ONE AIRBAG. MY AUTOMOBILE IS IN FLORIDA. HONDA PILOT. RUPTURES ARE FAR MORE LIKELY IN INFLATORS IN VEHICLES THAT HAVE SPENT SIGNIFICANT PERIODS OF TIME IN AREAS OF HIGH ABSOLUTE HUMIDITY'PARTICULARLY FLORIDA. WHY WAS ONLY ONE FRONT AIRBAG RECALLED? NOW YOUR WEBSITE SHOWS NO RECALLS FOR THIS CAR. I AM WORRIED ABOUT DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066059January 31, 2018
UNKNOWN OR OTHER
I HAVE EXPRESSED CONCERN WITH BOTH THE HONDA DEALER AND TO HONDA CORPORATE ABOUT THE INTERIOR FLAW IN MY VEHICLE. UNDER THE DRIVERS SEAT, THERE IS AN OPEN SPACE/GAP THAT ALLOWS ANYTHING THAT'S ON THE REAR FLOOR TO ROLL ACROSS AND BLOCK YOUR GAS AND BRAKE PEDAL. I HAVE NEVER HAD THIS ISSUE WITH WITH ANY OTHER VEHICLE. I HAVE ALMOST GOTTEN INTO SEVERAL TRAFFIC ACCIDENTS BECAUSE OF THIS. THIS SHOULD BE CORRECTED BUT HONDA REFUSES TO ACKNOWLEDGE THAT THIS IS AN ISSUE AND THEY TELL ME NOT TO PUT ANYTHING ON THE FLOOR. WITH 3 KIDS SITTING IN THE BACK AND DRIVING TO PRACTICES EVERY DAY, IT'S HARD TO KEEP UP WITH ITEMS NOT BEING LEFT ON THE FLOOR. THIS IS NOT REASONABLE AND EVERYONE LEAVES ITEMS ON FLOOR. I AM EXPRESSING CONCERN BECAUSE I SHUTTLE MY 3 KIDS AROUND EVERYDAY AND I AM WORRIED ABOUT THEIR SAFETY AS WELL AS MINE. PLEASE HELP. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065771January 29, 2018
POWER TRAIN
THE TRANSMISSION IN MY 2017 HONDA PILOT, A 9 SPEED, IS NOT SWITCHING GEARS SMOOTHLY. AT FIRST, I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY EXPLAINED THAT THE VEHICLE NEEDED A TRANSMISSION COMPUTER UPDATE. IT WAS FINE FOR APPROXIMATELY 3 DAYS AND IS BACK TO BANGING GEARS. THE VEHICLE WAS CONSISTENT IN BOTH COLD AND WARM WEATHER. THIS WAS AGGRAVATED IN TRAFFIC CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065396January 27, 2018
WHEELS
I HAVE NOTICED FOR SOME TIME THAT THE FRONT DRIVER SIDE SEEMS TO SHAKE A LITTLE WHEN DRIVING. IT APPEARS THAT THERE IS A LEAK IN THE WHEEL BEARING. HOWEVER, THIS IS NOT THE FIRST TIME I'VE HAD AN ISSUE WITH THE WHEEL BEARING IN THE VEHICLE. A YEAR AGO, WHEN I DROVE ON THE HIGHWAY, I COULD NOT TURN THE WHEEL. I HAD TO PULL OVER, RE-START THE CAR TO TAKE IT TO THE DEALER. THE WHEEL BEARINGS WERE WORN DOWN AT THAT TIME. IT WAS REPLACED THEN AND NOW, ABOUT A YEAR LATER, I HAVE A LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065398January 27, 2018
UNKNOWN OR OTHER
STRONG ODOR OR SMELL OF FUEL OR GASOLINE INSIDE THE CABIN WHILE TRAVELING DOWN THE ROAD AND OR WHILE SITTING STATIONARY WITH ENGINE RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065466January 27, 2018
SUSPENSION
FRONT SUSPENSION REAR LOWER ARM COMPLIANCE BUSHING FAILURE, LEAK. BOTH LEFT AND RIGHT SIDES STARTED AT THE SAME TIME. NOTICED AT ROUGHLY 45K MILES. COMMONLY KNOWN ISSUE WITH HONDA PILOT. TSB BULLETIN IS OUT BUT CANNOT LOCATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065284January 26, 2018
SUSPENSION
STRUCTURAL FAILURE OF BOTH REAR SUSPENSION SUB FRAME MOUNTS. WHILE DRIVING THE VEHICLE, THE ABS, AWD, TRACTION CONTROL, AND BRAKE LIGHTS ALL CAME ON. I CONNECTED MY CODE READER AND IT INDICATED THAT THE LEFT AND RIGHT WHEEL SPEED SENSORS HAD AN OPEN CIRCUIT. UPON VISUAL INSPECTION OF THE REAR WHEEL SPEED SENSORS, WIRES, AND CONNECTORS, I DISCOVERED THAT THE REAR TWO SUB FRAME MOUNTS HAD SEPARATED FROM THE CHASSIS, CAUSING THE REAR PORTION OF THE SUB FRAME ASSEMBLY TO DROP 5-6 INCHES, WHICH RESULTED IN THE REAR WHEEL SPEED SENSOR WIRES GETTING PULLED FROM THEIR CONNECTORS. THE REAR PORTION OF THE SUB FRAM IS NOW RESTING ON THE EXHAUST PIPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064769January 25, 2018
ELECTRONIC STABILITY CONTROL (ESC)
HONDA PERFORMED A VSA RECALL BUT TODAY WHEN I RECEIVED THE VEHICLE FROM HONDA DEALERSHIP AFTER SERVICE, I RECEIVED THE VEHICLE WITH VSA WARNING LIGHT. I NEVER HAD THAT WARNING LIGHT. THE DEFECT OCCURED IN HONDA SERVICE CENTRE. THEY WERE NOT TAKING RESPONSIBILITY. AFTER GREAT PURSUATION THEY TOLD THAT THEY WILL INVESTIGATE AND I WILL HAVE TO PAY FOR REPAIRS. AFTER INVESTIGATION THEY INFORMED THAT 3 TPMS SENSORS WERE REQUIRED. I AGREED TO DO THE REPAIRS. AT THE END OF THE DAY THEY STILL RETURNED THE VEHICLE WITH VSA LIGHT NOW ASKING TO REPLACE ABS MODULATOR AT A COST OF $1528.03 PLUS TAXES. I UNDERSTAND THAT THERE IS A PROBLEM WITH HONDA'S VSA SYSTEM AND HONDA FELL SHORT OF THE DESIRED CORRECTIVE ACTION IN THE 2013 CLASS ACTION SUITE. IT IS A MAJOR SAFETY ISSUE AND HONDA SHOULD DO A RECALL TO COMPLETED RECTIFY THE DEFECT. REALLY NEED YOUR HELP. INTERNET FORUMS ARE FLOODED WITH MANY PEOPLE FACING SIMILAR PROBLEMS. I HAVE NECESSARY PAPER WORK FROM HONDA DEALERSHIP AND THE SAME CAN BE FURNISHED ON DEMAND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064885January 25, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED MOLD IN THE REAR SEATS AND IN THE FOLDS OF THE DOORS. HONDA OF KIRKLAND DEALER LOCATED AT 12420 NE 85TH ST, KIRKLAND, WA 98033 DIAGNOSED THAT WATER ENTERED INTO THE VEHICLE THROUGH A SEALANT GAP OF THE FIREWALL BEHIND THE DASHBOARD. THE VEHICLE WAS REPLACED WITH A NEW ONE BY THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064975January 25, 2018
STRUCTURE:BODY
A LARGE PATCH OF PAINT PEELED OFF THE ROOF OF MY CAR OVERNIGHT WHILE IT WAS PARKED IN MY DRIVEWAY, BETWEEN THE WINDSHIELD AND MOONROOF, AND HAS INCREASED IN SIZE OVER THE LAST WEEK, CONTINUING TO PEEL AS I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064598January 24, 2018
STRUCTURE, VISIBILITY/WIPER, UNKNOWN OR OTHER
I AM EXPERIENCING WATER LEAKING BY THE PASSENGER SEAT. I TOOK IT TO THE SHOP AND I WAS EXPLAINED THAT THEY WILL HAVE TO REMOVE THE WHOLE FRONT PART INCLUDING THE STEERING WHEEL TO BE ABLE TO FIX THE PROBLEM. ACCORDING TO THE MECHANIC THERE IS A SEALANT ON RUBBER BAND THAT IT UNDERNEATH THE WINDSHIELD THAT HAS TO BE REPLACED SINCE THE BAND IS REALLY TIN AND NEED TO BE REPLACE SINCE THE QUALITY OF IT IS NOT SO GOOD AS THE ONE THAT WAS USED IN THE 2014-2015 PILOTS. SO I LIVE IN A STATE WHERE IS ALWAYS RAINING AND SO THE WATER IS GETTING IN TO MY CAR, AND I HAVE TO CONSTANTLY CHANGE THE TOWELS AS THE PASSENGER SIDE FLOOR GETS SO WET IF I DO NOT USE ANYTHING TO ABSORB THE WATER. THIS FIX WILL TAKE AT LEAST 5 DAYS TO BE REPAIR AND WILL COST ME OVER $2000 TO HAVE IT REPAIR, WHEN THIS IS AN ISSUED CAUSE FOR THE BAD RUBBER QUALITY THAT HONDA USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064675January 24, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND SRS INDICATORS ILLUMINATED. MUNGENAST SAINT LOUIS HONDA IN SAINT LOUIS, MISSOURI WAS MADE AWARE OF THE FAILURE AND MADE UNKNOWN REPLACEMENTS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 275,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064746January 24, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, IT SURGED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND AND DEPRESSED TO THE FLOOR. THE CONTACT PLACED THE VEHICLE INTO PARK IN ORDER TO STOP THE VEHICLE. ADDITIONALLY, THERE WAS AN ABNORMAL SQUELCHING NOISE. THE VEHICLE WAS TOWED TO GROPPETTI AUTOMOTIVE DEALER LOCATED AT 830 S BEN MADDOX WAY VISALIA CA 93292 WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER 06627501 BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064433January 23, 2018
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 HONDA PILOT. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, ALL THE WARNING INDICATORS ILLUMINATED AND THE ENGINE REVVED AS IF THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTH MOTORS HONDA, 16165 S DIXIE HWY, MIAMI, FL 33157 (305) 256-2250), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064419January 23, 2018
STRUCTURE:BODY, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY, THE REAR SUSPENSION BECAME SEVERELY RUSTED AND CORRODED. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064118January 22, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO FILL UP THE FUEL TANK, THE CONTACT NOTICED THAT ICE WAS LODGED IN BETWEEN THE FIRST AND SECOND FUEL NOZZLES. THE CONTACT HAD TO CHIP AWAY THE ICE TO FILL UP THE TANK. THE DEALER (BOCH HONDA, 279 PROVIDENCE HWY, NORWOOD, MA 02062) WAS AWARE OF THE FAILURE AND STATED THAT HONDA WAS WORKING ON SOMETHING IN THE NEXT FEW WEEKS REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT ASSIST. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064148January 22, 2018
UNKNOWN OR OTHER
UNSATISFACTORY TRANSMISSION SHIFTING SINCE NEW (2-2016). LEARCHING, SEARCHING FOR GEARS, SLACK IN SHIFTING FROM STOP. HONDA SAYS ITS NORMAL. THAT INSULTS MY INTELLIGENCE. POOR DESIGN AND FAILURE TO ADMIT THERE IS AN ISSUE. LESS THAN 17,000 MILES ON VEHICLE AS OF THIS DATE (1-23-2018)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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