Honda Pilot Complaints

9,418 consumer complaints on file.

#11493611November 15, 2022
FUEL/PROPULSION SYSTEM, ENGINE
On Sun NOV 13th, 2022 I was on I-75 going north and had to slow down and then stop at a 'stop and go' traffic in the beginning of or just before the construction zone. With my foot on the brake, complete stop on the highway, the Honda Pilot suddenly went into Neutral and I was unable to put it in drive mode. I panicked, as there was a lot of traffic behind and I put the blinkers on, put the vehicle in park, tried to restart and didn't work. After a couple of tries, fortunately the engine restarted. In the middle of the one lane construction, I had to stop once again as the traffic was stopped. Once again the Pilot did the same thing. It stalled, and I had to restart the engine. It was very scary and a big safety problem. I have placed a call into Honda service but no response as yet. It is scary now to stop at red lights and stop signs! It happened 2 times in the same construction zone within 5 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493686November 15, 2022
UNKNOWN OR OTHER, SUSPENSION, STEERING
Honda did not contact me for a year and a half I have been waiting for them to replace my air bag, no response!!! I’ve left numerous messages and still no response I gave a 1 year old daughter, we almost got hit by a car and if it had hit us something could’ve happened! Because I had to swerve off road my suspension and power steering are messed up because of pot holes,Just so I wouldn’t hit and impact the passenger side of me my car where airbag is bad and nothing would’ve happened to us, not that it was our fault the driver was driving almost right into us!I blame Honda for this disaster would could have been very bad! Of course the other driver drove away like nothing happened! So now I am stuck at home not able to go to work and bring my daughter to doctors appointments and invade of in emergency my vehicle is not safe enough to get us anywhere! I am asking god to bless us in this case and count all the blessings he has given us! I don’t have a lot of money to pay for repairs and this is the only car I’ve ever purchased and owned. If there is any way anyone could help please! Maybe a new Honda would be nice for Christmas, but hey a girl can dream right! Thank you for your time!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493425November 14, 2022
FUEL/PROPULSION SYSTEM
There is an emissions warning system that pops. Upon diagnosis, it is determined that the fuel injectors need replacement (all 6 of them) because the parts were manufactured with contaminants in them. There was no recall and due to the nature of the incident, it is NOT covered by an warranties once you pass a certain mileage (80,000, I believe). Unfortunately, this issue/alarm did not pop until after I had passed that mileage point and because it falls under an emissions system problem, not a drivetrain, I have to pay out of pocket. If this problem stems from a manufacturing issue, it should be a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493356November 13, 2022
POWER TRAIN
The auto start/stop feature of the 2020 Honda pilot is defaulted to on. At three times in the last two weeks, at a stop light, the vehicle lost all power, directed me to put the car in Park and restart the vehicle. I had to press the start/stop button several times to get the vehicle to start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493371November 13, 2022
ENGINE
Two weeks ago after a 4 hr drive, I pulled in to by gas and when I tried to restart the car, all the panel lights came on but the car would not "crank" on. Tried it several times with same result. outside lights OK, interior lights OK. Added problem as the car would not start there is no way to get it into neutral and the car was unmovable !! Fellow driver offered to jump it and it started right up. Took it right to the dealer and test the battery. Tested good. I then turned it off and on several times and it worked. I have driven it over the last two weeks and have not had a problem. Last night the same think happened in a parking lot. Again a jump started it right up and has worked "normal" since. This could happen anywhere, anytime (Safety) and the inalienability to move the car out of the way is a road hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493394November 13, 2022
ENGINE
burning to much oil and engine light turn and just put 2 quarts and iwas looking at complaints anf few people have the same issue i really take care of my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493051November 10, 2022
ENGINE, ELECTRICAL SYSTEM
The engine would not restart at the red light. Start/Stop system was active, came to a red light and the vehicle turned off as normal with my foot on the brake, when the brakes were released the vehicle did not restart and I heard a click sound. I had to manually(push the start button) to completely turn off the car and then press it again to start the car. I had my entire family in the car including my child, with vehicles behind me on a main multi lane road. I almost got rear ended due to this malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493147November 10, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Hi, today my 2016 pilot elite stop working on a red light. Once the brake pedal was released, the engine stop and warning lights appeared on the dash board: Neautral message light and Battery light. My wife and two daughters were scared and helpless. Cars were honking. After around 2 minutes and at least three tries to turn on, it finally did. We are happy to know that Honda is working on this matter, thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492929November 9, 2022
ELECTRICAL SYSTEM
For several months I have been experiencing occasionally and randomly a complete shut down of my vehicle whenever I'm at a complete stop. I need to restart my vehicle completely which typically turns on, but in some instances I have to try up to a couple of times. This has happened over a dozen times in a 6-9 months time frame. Sometimes when restarting the vehicle a message will appear on my screen that says my auto theft has been disabled and stays on until the next time I restart. This issue has been a source of anxiety for my children and I and we feel unsafe. I dropped of my vehicle at the dealership and they explained that my 2019 is due for a new battery which is being installed today 11/9/2022 at 45k miles. I never got a warning that a new battery was required and I've been informed by the dealership that "old codes had to be erased". They are assuring me that this will take care of the problem I have been experiencing for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492974November 9, 2022
ENGINE
No restart after auto start/stop engages
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492792November 8, 2022
ENGINE
Engine will not restart after idle stop engaged. Vehicle must be put in park, shut off, and turned back on for engine to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492826November 8, 2022
ELECTRICAL SYSTEM, ENGINE
Auto Start for Idle fails at start intermittently. If stopped at an intersection, when proceeding to go, engine cuts off and gear shifts to N, requiring a shift to P and Start pressed before then going to D and continuing. This is always at intersections and the delay puts driver in jeopardy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492639November 7, 2022
ENGINE
CHECK ENGINE LIGHT TURNED ON ONE DAY AND THE VEHICLE STARTED RUNNING ROUGH. IMMEDIATELY NOTICED AN IMPACT ON BEING ABLE TO DRIVE SAFELY AND COULD NOT OPERATE THE VEHICLE ANY FURTHER. I TOOK THE VEHICLE TO A REPAIR SHOP AND THEY STATED THE PISTON RINGS NEED TO BE REPLACED AND I AM GETTING A CYLINDER #3 MISFIRE. THEY ALSO STATED THAT MY DEALERSHIP SHOULD BE ABLE TO FIX THIS FOR FREE AS IT SHOULD BE COVERED UNDER A RECALL. I HAVE ALREADY BROUGHT THIS VEHICLE IN FOR A CYLINDER #3 MISFIRE AND COST ME A FORTUNE TO FIX. AFTER RESEARCHING I FOUND THAT ONLY MODELS 2009-2013 WERE COVERED UNDER THIS RECALL. LOOKING AT THE OTHER NHSTA COMPLAINTS WITH PEOPLE HAVING THE SAME EXACT ISSUE IT IS CLEAR THAT THIS ISSUE HAS NOT BEEN RESOLVED AND IS YET STLL HAPPENING IN MODELS 2014. PLEASE EXTEND THIS COVERAGE TO THE YEAR 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492670November 7, 2022
ELECTRICAL SYSTEM
Back up camera stop working. Apparently alot of honda pilot owners complain that the camera stops working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492677November 7, 2022
ENGINE
All the lights on my dashboard were flickering and vehicle would not start. I was getting error messages on vehicle display that all my vehicle systems were offline. Vehicle started the next day, however at a red light my vehicle shut off and was no longer drivable. My vehicle died on the road and I was able to put my hazards on for other vehicles to go around me. We shut the vehicle down and approximately 20 minutes later the vehicle was drivable again. We took the vehicle in the next day for a full diagnostic. Everything came back normal and we read online that the battery may need to be replaced. Diagnostic said battery was OK, but we had it replaced anyway. I drove my vehicle that evening and while driving all my lights came up on my dashboard again. I pulled over, worrying that my vehicle would shut down while driving. Later that day my vehicle would not start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492468November 6, 2022
ELECTRICAL SYSTEM, ENGINE
Auto engine start/stop has failed multiple times causing dangerous conditions in traffic. Engine will not restart for minutes after cutting off due to start/stop component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492479November 6, 2022
ENGINE
Problem with the auto engine idle stop system. With the Honda stopped at a traffic light, the engine turned off completely and pressing the accelerator pedal did not restart the car. And continually pressing the Start button didn’t start the engine, either. It has happened three times so far. My family and I were unexpectedly immobile in the middle of traffic, with vehicles driving around our stranded automobile. We were nervous that an accident would occur. The brake pedal locked and I had to press the brake pedal firmly numerous times before the Start button would allow the car to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492247November 4, 2022
ELECTRICAL SYSTEM
Keyless Access Unit failure/malfunction per honda service center. While park and turned off, vehicle randomly turns on to accessory mode causing drain on battery and/or alarm to sound when locked/set. No codes or warning or issue prior or since. This issue has noticed and continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492275November 4, 2022
UNKNOWN OR OTHER
Trunk closed on my head and trapped me. It lifted and then closed on my hair trapping me by my braids. I had to get assistance to get free
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492288November 4, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
Our 2019 Honda Pilot will flash the brake for the front collision warning system when there is no oncoming traffic or even when the oncoming traffic is in its lane. It does not always happen, but enough to be an annoyance. It also tends, when stopped at a light, and the auto stop engages not to restart. The entire electrical system goes haywire and then dies. This includes the ability to use your 4way or emergency flashers. The car then has to be jumped or towed to restart the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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