Honda Passport Complaints

1,683 consumer complaints on file.

#847157September 8, 1999
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 60 MPH VEHICLE SUDDENLY ACCELERATED UP TO 90 MPH, CAUSING LOSS OF CONTROL.BRAKING SYSTEM COULD NOT SLOW THE VEHICLE DOWN. THE EMERGENCY BRAKE HAD TO BE APPLIED, AND THE VEHICLE HAD TO PUT INTO NEUTRAL AND SHUT OFF, TO STOP. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782877September 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CONTINUALLY STALLS AT EVERY STOP DUE TO TRANSMISSION FAILURE. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710598August 27, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE "CHECK ENGINE" LIGHT COMES ON AND REMAINS ON. TOOK TO AT LEAST 3 DEALERS. THEY JUST KEPT TURNING IT OFF. NOW THE CANISTER VALUE AND VENT VALUE ARE FILLING WITH RAW FUEL AND ARE CLOGGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845818August 25, 1999
SUSPENSION
AT HIGHWAY SPEEDS THE STEERING WHEEL VIBRATES UNCONTROLLABLY. THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845597August 23, 1999
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CYLINDER HEAD CAUSED THE CAMSHAFT SEAL END PLUG TO BECOME DISLODGED FROM THE CYLINDER HEAD, ALLOWING AN OIL LEAKAGE FROM THE CAMSHAFT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710148August 18, 1999
VEHICLE SPEED CONTROL
STARTED THE VEHICLE AFTER REFUELING AT A GAS STATION. WHEN I SHIFTED INTO DRIVE THE ENGINE SPED UP AND SURGED FORWARD. SINCE I HAD MY FOOT ON THE BRAKE THE VEHICLE DIDN'T MOVE BUT THE FORCE WAS STRONG ENOUGH TO CAUSE SQUEALING AND A CLUNK OF THE TRANSMISSION. THE TACK WAS RACING AND THEN DROPPED DOWN TO NORMAL. ALL OF THIS OCCURRED WITHOUT TOUCHING THE GAS PEDAL. THIS HAPPENED THE FIRST TIME TODAY. I STARTED THE CAR A SECOND TIME AND THE ENGINE RACED FOR SEVERAL SECONDS BEFORE SLOWING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710001August 15, 1999
STEERING: STEERING WHEEL/HANDLE BAR
THE DEALER AND LATER ON HONDA ENGINEERS HAVE BALANCED/ROTATED THE TIRES 5 TIMES, THEY HAVE REPLACED RACK AND PINION SPRING, HUBS, CHANGED ROTORS, INSTALLED NEW REAR WHEEL CENTERING RINGS & BODY SHIMS, AND REPLACED ORIGINAL TIRES WITH NEW MORE EXPENSIVE TIRES. STILL THE SUV VIBRATES AS IF ITS GOING TO FALL APART AND THE STEERING WHEEL SHIMMIES DANGEROUSLY AT SPEEDS GREATER THAN 55, BECOMING WORSE BETWEEN 65 AND 75 MPH. I HAVE CHECKED NUMEROUS WEBSITES ON THE INTERNET AND HAVE FOUND SEVERAL PEOPLE WITH THE SAME PROBLEM. ONE IN TEXAS WAS LUCKY ENOUGH TO HAVE HONDA BUY BACK HER PASSPORT FOR TESTING TO SEE IF THEY COULD FIGURE OUT WHAT IS GOING ON. WE TOOK THE CAR TO ARBITRATION BY THE BBB AND EVEN THOUGH THEY ONLY TESTED IT FOR 25 MINUTES AND EVEN THOUGH WE SHOWED THAT THE STEERING WHEEL SHIMMIED AND THE CAR VIBRATED THEY LATER ON CONCLUDED THAT THEY FELT NO VIBRATION AND SIDED WITH HONDA. STATING THAT THE PASSPORT IS AFTER ALL A TRUCK AND VIBRATION IS TO BE EXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841842July 7, 1999
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION
ENGINE HEAD GASKET BLEW OUT, CAUSING AN OIL LEAK, WHICH IN TURN CAUSED VEHICLE TO VIBRATE. ALSO, THE SPARK PLUG TUBES LEAK OIL CAUSING ENGINE TO RUN ROUGH. DEALER GAVE VEHICLE A TUNE UP. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841595July 2, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING GAS PEDAL BROKE OFF WHICH COULD HAVE CAUSED A LOSS OF CONTROL. VEHICLE IS CURRENTLY AT DEALER'S. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708027June 29, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE HAD THE VEHICLE FOUR TIMES FOR THE SAME REASON, AT CERTAIN TIMES WHILE DRIVING WHEN THE CAR IS SHIFTING INTO THE DIFFERENT GEARS IT JERKS EXTREMELY HARD ON ACCELERATING AND DECELERATING. THEY HAVE FOUND CODES IN THE TRANSMISSION AND CLEARED THEM A FEW TIMES AND THE LAST TIME THEY REPLACED THE COMPUTER MODULE IN THE TRANSMISSION. THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707984June 28, 1999
WHEELS:LUGS/NUTS/BOLTS/STUDS
LUGS: NUTS: BOLTS HAVE STRIPPED DURING NORMAL OPERATION ELEVEN TIMES SINCE THE PURCHASE OF THE VEHICLE. IF I HAVE A FLAT, I WOULD NOT BE ABLE TO CHANGE THE TIRE AS THE LUG COULD NOT BE REMOVED. THE DEALER IN LAKE CHARLES ADVISES IT IS A DEFINITE SAFETY HAZARD, DESCRIBING THE LUGS AS "CHEAP." HOWEVER, HONDA DOES NOT HAVE REPLACEMENT LUGS. FURTHER, I DO NOT KNOW WHEN THE LUGS STRIP OR HOW MANY STRIP ON A WHEEL. AS MANY AS THREE HAVE BEEN REPLACED AT ONE TIME. WHILE UNLIKELY, IT SEEMS POSSIBLE THAT SEVERAL LUGS COULD STRIP ON ONE WHEEL, WEAKENING THE WHEEL CONNECTION TO THE HUB. HONDA REFUSES TO PAY FOR THE COST TO REPLACE THE LUGS NOW THAT THE VEHICLE IS OUT OF WARRANTY. THIS SUV IS MAINLY USED BY MY WIFE TO RUN ERRANDS. IT IS A TWO WHEEL DRIVE VEHICLE THAT IS NOT TAKEN OFF ROAD. I BELIEVE THIS TO BE A SAFETY HAZARD AND AM CONCERNED TAKING THE VEHICLE ON ROAD TRIPS WITH MY FAMILY INSIDE. PLEASE RESPOND TO MY COMPLAINT. THANK YOU. HALL JONES, LAKE CHARLES, LOUISIANA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546250June 22, 1999
VEHICLE SPEED CONTROL:CABLES, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ACCELERATOR STICKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840575June 21, 1999
VEHICLE SPEED CONTROL
WHEN VEHICLE EXCEEDS 50MPH IT LOSES POWER. DRIVER RECEIVES NO INDICATION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707614June 16, 1999
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAS EXPERIENCED A 1 TO 1&1/2 QUARS OIL LOSS FOR EVERY 1K MILES DRIVEN SINCE PURCHASED. HONDA AND ISUZU HAVE BEEN CONTACTED AND STATED THIS AS NORMAL USAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838723June 2, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EA9900; ABS BRAKING SYSTEM; WHEN APPLYING BRAKES UNDER UNDER NORMAL CONDITIONS, THE PEDAL IS SPONGY AND THE SYSTEM DOES NOT ENGAGE RIGHT AWAY, WHICH CAUSES THE DRIVER TO MISJUDGE A STOP. THE DEALER IS NOT ABLE TO RECTIFY THE PROBLEM. PLEASE ANY FURTHER PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706752May 22, 1999
ENGINE AND ENGINE COOLING:ENGINE
CONSTANT OIL LEAK, GASKETS CHANGED, BUT CONTINUE TO HAVE OIL LEAKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838197May 19, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCING ONGOING PROBLEM WITH BRAKES DISENGAGING WHENEVER VEHICLE GOES OVER A BUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706654May 19, 1999
SUSPENSION:FRONT
VEHICLE SHIMMIES AND WOBBLES BETWEEEN 60 - 70 MPH. STEERING WHEEL BEGINS TO VIBRATE AT 60-70 MPH. FIRST TRIP WAS TOLD TIRES NEEDED BALANCING. TIRES WERE BALANCED AND SERVICE INDICATED THE PROBLEM WAS RESOLVED. RETURNED LESS THAN A MONTH LATER AND WAS TOLD A "SLIGHT" VIBRATION WAS "NORMAL". HOWEVER THE VIBRATION IS EXTREME. CAR HAS BEEN SERVICED 3 - 4 TIMES SINCE INITIAL VISIT TO DEALERSHIP AND WAS TOLD BY SERVICE MANAGER HE WAS HAD BEEN IN CONTACT WITH AMERICAN HONDA AND HONDA ENGINEERS WERE WORKING ON A SOLUTION BUT A TIME FRAME FOR AN ANSWER WAS UNKNOWN. WAS CONTACTED BY AMERICAN HONDA AND TOLD TO RETURN THE VEHICLE FOR ADDITIONAL BALANCING. VEHILCE KEPT FOR A WEEK BUT THE PROBLEM WAS UNRESOLVED. HELP!!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837945May 14, 1999
STRUCTURE:BODY:DOOR
RIGHT REAR PASSENGER DOOR HAS BEEN REPLACED SEVEN TIMES BY DEALER FOR CORROSION. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837410May 4, 1999
AIR BAGS:FRONTAL
WAS TRAVELING 50-55MPH WHEN ANOTHER VEHICLE CUT IN FRONT OF PASSPORT, CUTTING IT OFF AT 10-15MPH & WAS REARENDED. UPON IMPACT, THE PASSPORT'S AIR BAGS (DRIVER/PASSENGER) DID NOT DEPLOY. HAD VEHICLE REPAIRED. PASSENGER HAD FACIAL CUTS. DRIVER HAD DISC PROBLEMS, SOME DAMAGE TO LEFT ARM. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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