Honda Passport Complaints (2019)

282 consumer complaints on file.

#11698233November 7, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Vehicle has frequent and persistent “Front Camera Fault” warnings appearing on the dashboard, which result in continuous alerts and the disabling of key safety features including the Brake System, Collision Mitigation Braking System (CMBS), Lane Keeping Assist System (LKAS), Adaptive Cruise Control (ACC), and Road Departure Mitigation (RDM). These warnings occur under all driving conditions, including clear weather and unobstructed roads. The dashboard fault warnings appear on nearly every vehicle start, and all Honda Sensing feature indicators flash continuously while the vehicle is in operation. Because continuous multiple warning lights flash on dashboard, it is difficult to determine which alerts are genuine and which are false. This is thus a serious safety concern that warrants a formal recall. A diagnostic scan by dealer informs an error code of U3000-49 that is front camera needs to be replaced at a cost of $1,900, excluding a non-refundable diagnostic charge of approximately $190. Due to the exorbitant cost if no extended warranty purchased, owners reporting this do not proceed with the repair and continue to experience this ongoing safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695752October 27, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Honda Passport. The contact stated that the warning lights on the instrument panel were illuminated and blinking. The lights had to be manually turned off. The message that the camera was obstructed was displayed. The maintenance past due, road departure litigation, ACC (Adaptive Cruise Control), and LKAS (Lane Keeping Assist System) were displayed. The contact stated that the failure was related to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System). The vehicle was taken to the local dealer, where it was diagnosed that the brakes and camera were faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who informed the contact about replacing the battery and performing a scan. The battery was replaced. The vehicle was taken to the dealer again, where it was diagnosed with a loss of communication with the cruise control, a driver support system, a dirty camera, and a radar antenna failure. The vehicle was repaired, but the failure persisted. The service manager eventually declined to service the vehicle, and the contact was referred to another location. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695582October 25, 2025
FUEL/PROPULSION SYSTEM
My car has been stalling and not starting back up once turned off. It does it every almost every instance at startup. I can no longer use the auto start/stop feature on my car due to it stalling a few times in the middle of the road. I had to turn the car off and attempt to turn it back on. There is a recall on the fuel pump and fuel injectors but every dealership I have called stated that there are no available fixes while online they state there are available repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694916October 22, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Honda Passport. The contact stated that while driving at various speeds, there was an abnormal sound coming from under the hood, with the engine temperature gauge rising. No warning light was illuminated. The vehicle was taken to a local dealer and was left for further investigation into possible internal engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,092.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694228October 18, 2025
ENGINE
On 10/16/2025 at 1:30 AM, I was driving home from work on the I-94 freeway in Wisconsin from my work in Franklin, WI to my home in Union Grove, WI. I was driving at the speed limit, which was 70 Mph. I started to hear a ticking sound coming from the engine, and then the check engine light started to flash. The car then began a rapid speed decrease. I started to move from to the right-hand side of the road when the car stopped ticking and the check engine light went out and began to accelerate again. The sudden deceleration and acceleration on a major highway that had many other vehicles around me was very dangerous. I drove the car to my home since it seemed to be working again. I then had it towed to Zeigler Honda in Racine, WI, on the morning of 10/16/2025, to find out what the cause of the incident was. The Authorized Honda dealership (Zeigler) inspected the car and found that the crank bearing for the second cylinder had failed. They said the engine was not repairable. Before this incident, the car had no other problems. All required Honda maintenance was performed on the car, which I purchased new. The week before the incident, I had a routine oil change done at the Zeigler dealership with a passing inspection on the car during the oil change on 10/10/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692213October 8, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My front windshield camera. Yes Because of my camera having glitches my car would randomly brake no my front camera won't work at all and my dashboard looks like a christmas light show with all the warning lights It has been confirmed by a independent service center No No,no warning lamps no messages or other symptoms of the problem prior.to the failure everything happened at all once on oct3 2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691203October 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688965September 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
The CMBS alerts braking despite there being no obstacles in front or around the vehicle. Also, the at stop lights when the engine shuts off, on several occasions the car has completely turned off and will not let you do anything (place in park or drive) until you manually start it again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684731September 3, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
First issue was I was in need of a transmission while only having the car for 1.5 years. I reached out to Honda corporate and I was unable to receive any help with goodwill. Secondly I am now experiencing issues with my alarm going off suddenly, and frequently. The dash board lights up and flickers. Upon doing research I have found that 2019 Honda passport has had major issues with transmissions, keyless modules controls and electronic issues. In addition my radio keeps going off and it says connection is lost. This has also been a very known and common issues upon doing research on the 2019 Honda passport There’s different dates for events. I will be able to email my invoice for my transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683125August 26, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The auto-start/stop function sometimes fails to restart the engine after coming to a complete stop. Vehicle is left stranded in a traveling lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680523August 13, 2025
UNKNOWN OR OTHER
I was at a stoplight on a bridge in a left turning lane for ramp entry onto an interstate. I was going zero mph, with foot on brake. My auto idle stop was engaged. When the light turned green, I took my foot off the brake. At that moment my engine did NOT restart, instead my car stalled. Cars were coming up behind me going 45-50 mph as they saw the light was green. It was very scary, as I thought I would get rear-ended. I had to step on my brake, turn off car, then step on brake again to restart the car. I cannot trust the auto idle stop feature. At this point I try to always turn that feature off upon start-up. (1) to avoid the above situation and (2) to avoid breakdown of key components especially the starter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677863August 1, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I had 5 lights comes on 2 days ago. Airbag system problem, collision mitigation system problem, road departure mitigation problem, high beam problem, and adaptive cruise control problem. The dealership said that it was a camera issue and everything except the air bag issue is covered with my warranty. It’s currently in the shop getting fixed. Also currently has a recall for the fuel pump that they never have the part. Still waiting to see if they are able to get that part. This recall has been there since 12/2021 and they haven’t been able to get the parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677508July 31, 2025
UNKNOWN OR OTHER
Car does not restart after auto-stop leaving car stranded at times in an intersection or stop and start highway traffic. It will restart after putting the car in park and waiting several seconds. One instance I had to get a jump. After getting a new battery, it still occurred. Battery showed dead cells so had to get it replaced again (on warranty). Issue is still occurring when forgetting to disable auto-stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675588July 23, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
On multiple occasions Lost connection on screen display and scre goes black preventing me from using back up camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671726July 7, 2025
ELECTRICAL SYSTEM
The Auto Idle stop, turned off the car at a busy intersection, I was able to restart the car and took it in to the dealer. They installed a new battery, which has been working for about a year, then yesterday the AIS caused the car to stop again at a stop light and again today when I was waiting to make a left turn. Each time it has stopped it has taken longer to get the car to restart. This is a very scary situation when driving in traffic with my grandchild in the car. It seems unlikely that I need another new battery. The car only has 55,000 miles. I will be taking the car in again, but doing my research on this issue I find it is a very big problem with this model of car, so I wanted to add my issues to the count, so hopefully something will be done to solve the problem before there is a major crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668015June 19, 2025
ELECTRICAL SYSTEM
Hello, I have put 3 batteries in this vehicle so far and it is a 2019 model year. In April, the car died while my wife was stopped at a light in the middle of town. I could not do anything...put it in gear..nothing...could not even open the door locks. I had to crawl into the back of the vehicle over the seats to get to the booster cable in very rear of the car. I was able to boost the battery and get it started after watching 100's of cars drive directly by me and around me while the car was stuck. It was a little dangerous. An automotive shop replaced the battery. the manufacture date on the battery is 2/25. My wife went the start the vehicle today...6-19-25 and the battery was dead again. There is something wrong here! I looked at the website for recalls and the only thing that comes up is the fuel pump recall which I tried to schedule several months ago and they did not have the part. Please make Honda expand this recall and make them responsible for this problem until we are sure it is fixed. This really should be covered at no cost. thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667148June 16, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663091May 27, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the failure also occurred while shifting to park. The contact made several attempts to restart the vehicle while opening and closing the door. The vehicle was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); and the vehicle was taken to the dealer and repaired under the recall. The contact stated that approximately one and a half months later, the failure reoccurred. The contact heard a hard shift before the failure started. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661212May 15, 2025
STRUCTURE:BODY
Passenger Fender
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11659406May 7, 2025
FUEL/PROPULSION SYSTEM
May 5, 2025, I took the Honda 2019 Passport to Bend Honda, Bend Oregon for three items. First an oil change. There were two recalls, MOST and the fuel pump. Neither American Honda nor Bend Honda sent any letter stating part were available. The workmanship appears as though a "PIG" worked inside the car. Mud, dirt, bits of leaves, etc. were found. There are some scrapes on the driver side panel from someone's foot. The windows were down when I received the car. It must of be left outside the dealership overnight because of a gasoline leak. On the way home I had to drive with the windows part way down because of the fumes. The Passport is inside my garage and several times I've opened the doors to vent out the gasoline fumes. The fuel pump is either installed incorrectly or the interior had a large spill of gasoline while removing the fuel pump. Could be the wrong pump? The fumes should not be this terrible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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