Honda Civic Complaints

16,711 consumer complaints on file.

#756282January 1, 2002
SEAT BELTS:FRONT:RETRACTOR
THE SEAT BELT DOES NOT FULLY RETRACT, IT ONLY GOES ABOUT HALF WAY IN BEFORE SLOWING DOWN OR STOPPING. IT THEN GETS STUCK IN THE DOOR WHEN YOU CLOSE THE DOOR. I WOULD EXPECT THAT THIS WOULD WEAKEN THE BELT. THIS HAS BEEN A PROBLEM FROM DAY ONE. I'VE ALREADY HAD THE CAR TO THE DEALER TO FIX THIS AND MANY OTHER PROBLEMS, AND, EVEN THOUGH I HAD AN APPOINTMENT, THEY DECIDED THAT THEY WERE TOO BUSY TO LOOK INTO ANY PROBLEMS. HONDA HAS NOT ACKNOWLEDGED MY "CONCERN" SUBMITTED VIA THE WEB BEFORE CHRISTMAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756163December 29, 2001
AIR BAGS:FRONTAL
I WAS IN A HEAD ON COLLISION AND NEITHER OF THE AIRBAGS DEPLOYED. MY HANDBOOK SAYS THAT THE AIRBAGS SHOULD HAVE WENT OFF. THEY DIDN'T. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8001128December 27, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS FAIL TO OPERATE DURING NORMAL OPERATION OF VEHICLE, CONSUMER DETERMINED HEADLIGHT HARNESS WAS CAUSING A SWITCH TO BURN OUT/MELT, RESULTING IN FAILURE OF THE HEADLIGHTS. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE A CAUSE FOR THIS PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755967December 23, 2001
TIRES
LEFT FRONT TIRE BLEW OUT AT 60 MPH ON THE HIGHWAY WITH ONLY 82 MILES ON THE BRAND NEW CAR. I HAD 2 PASSANGERS AT THE TIME. THIS HAPPENED AT 8 PM AND TRAFFIC WAS LIGHT ON I-84 IN CONNECTICUT. I WAS ABLE TO MOVE THE CAR TO THE SHOULDER AND HAD IT TOWED TO THE DEALERSHIP. *AK (TIRESIZE: P185/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001025December 21, 2001
STRUCTURE
NEW CAR SMELL COMES FROM INTERIOR OF VEHICLE AND IS MAKING CONSUMER SICK. CONSUMER HAS YET TO CONTACT DEALER. CONSUMERS IS VERY SENSITIVE TO CHEMICALS, AND IS CONCERNED WITH HEALTH ISSUES. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755630December 14, 2001
AIR BAGS
THE SRS FAILURE LIGHT IS CONSTANTLY ACTIVATED OR ON. OUR DEALER CANNOT REPAIR IT. AMERICAN HONDA TECH SUPPORT CANNOT TELL THE DEALER HOW TO REPAIR IT. AMERICAN HONDA HAS TAKEN CAR, SAYING THAT IT IS UNSAFE TO DRIVE AND WITH OTHER SUCH DEFECTS IT MUST REDESIGN & REMANUFACTURE A NEW PART TO BE INSTALLED FROM NOW ON AND RETROFITTED TO MY CAR. AFTER 5 TIMES AT THE DEALER STARTING RIGHT AFTER DELIVERY, AMERICAN HONDA NOW ESTIMATES 1 - 2 MONTHS FOR A POSSIBLE REPAIR. THE DEALER HAS BEEN VERY HELPFUL, BUT IT IS OUT OF THEIR HANDS. THERE HAVE BEEN NO GUARANTEES, AND AMERICAN HONDA REFUSES TO PUT ANYTHING IN WRITING. ANYONE WITH A SIMILAR PROBLEM E-MAIL [email protected]. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000688December 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS LEAKING OIL. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER STATED THAT TRANSMISSION HAD TWO CRACKS. CONSUMER IS RESPONSIBLE FOR HAVING IT REPAIRED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000633December 12, 2001
AIR BAGS:FRONTAL
WHILE STOPPING AT RED LIGHT VEHICLE WAS REARENDED AND PUSHED INTO A VEHICLE IN FRONT. DRIVER'S AIRBAG DID NOT DEPLOY, CONSUMER HIT HEAD ON REARVIEW MIRROR. VEHICLE WAS TOTALLED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8000659December 12, 2001
STRUCTURE:BODY:DOOR
WHEN OPENING FRONT LEFT DOOR EDGE OF THE DOOR THAT IS CLOSEST TO FRONT OF CAR CATCHES LEFT QUARTER PANEL AND BENDS IT INWARD. THIS MAKES DOOR HARDER TO OPEN AND CLOSE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755539December 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. TRANSMISSION SLIPPED/JERKED WHEN TAKING OFF FROM A STOP. AUTO HAD MAJOR SERVICE AT APPROX 64,402 MI. CHECK ENGINE LIGHT CAME ON AT 71,911 MILES. ST CHECKED AND STATED COMPUTER NEEDED TO BE CHANGED. ST CHANGED COMPUTER. CHECK ENGINE LIGHT CAME ON AGAIN AT 80,241 MILES, ST STATES TRANSMISSION FAILED AND MUST BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000597December 11, 2001
ENGINE AND ENGINE COOLING:ENGINE
A CARBON BUILDUP CAUSES VALVES TO STICK AND MAKES VEHICLE INOPERABLE. VEHICLE WILL NOT START. THIS HAPPENS INTERMITTENTLY. THIS PROBLEM HAPPENED FIRST TIME IN MAY 2000. CONTACTED DEALER, AND DEALER STATED THERE WERE NO UPDATES OR RECALLS. THEY DO EXPECT RECALL BETWEEN NOW AND NEXT YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000598December 11, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT AIR BAGS DID NOT DEPLOY, CAUSING MINOR INJURIES TO DRIVER AND PASSENGER. ALSO, SENSOR WAS MOVED IN THE IMPACT. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#6900682December 10, 2001
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE DRIVING ABOUT 25 MPH UP A HILL MOVED FOOT FROM BRAKES PEDAL TO ACCELERATOR AND VEHICLE WILL ROLL BACKWARD. SOMETIMES COULD BE UNCONTROLABLE. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755425December 8, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, AIR BAGS:FRONTAL
I EXITED THE FREEWAY BEHIND ANOTHER CAR. WE WENT OVER A SMALL HILL. THE CAR IN FRONT OF ME MOVED SUDDENLY, SWERVING TO THE RIGHT LANE. AT THAT TIME, IT REVEALED TO ME THAT THE TRAFFIC WAS STOPPED. I ALSO BRAKED AND SWERVED RIGHT BUT WAS NOT ABLE TO STOP IN TIME DUE TO THE SUDDEN EMERGENCY. I HIT THE CAR IN FRONT OF ME GOING ABOUT 40MPH. I DO NOT THINK THAT MY SEATBELT LOCKED. MY AIRBAG DID NOT DEPLOY BUT MY PASSENGER SIDE AIRBAG DID. I HIT THE STEERING WHEEL VERY HARD! I HAD TO BE TRANSPORTED TO THE HOSPITAL. I HAVE SEVERE CHEST CONTUSIONS AND NECK AND BACK SPRAIN/STRAIN. MY INSURANCE CO BELIEVES MY CAR MAY BE A TOTAL LOSS BUT MY AIRBAG DID NOT GO OFF??? AND BECAUSE IT DID NOT GO OFF, I WAS INJURED. HONDA WAS CONTACTED THE NEXT DAY. NINE DAYS LATER, THEY SENT AN ADJUSTER OUT TO INSPECT MY CAR (BUT NOT AN ENGINEER). I HAVE BEEN TOLD THERE IS NO REASON TO SEND AN ENGINEER OUT THE ADJUSTER SEEMED TO BE MORE CONCERNED WITH INVESTIGATING ME THAN WHY THE AIRBAG DID NOT DEPLOY. I WOULD LIKE TO KNOW WHY IT IS THAT I DO NOT HAVE A FRONT END TO MY CAR ON THE DRIVERS SIDE AND MY AIRBAG DID NOT GO OFF, BUT THERE IS NO DAMAGE TO THE FRONT PASSENGER SIDE AND THAT AIRBAG WENT OFF!!! THE ADJUSTER THAT HONDA HIRED TO INVESTIGATE THE CLAIM IS DALE S THUMANN, CPCU FOR CSB GROUP. HE SAID THAT IF I DO NOT GIVE HIM MY HEIGHT, WEIGHT, AND SOCIAL SECURITY NUMBER THAT HONDA WILL JUST DENY MY CLAIM FOR LACK OF COOPERATION. I AM NOT WHAT SHOULD BE INVESTIGATED THE CAR IS! HE WAS NOT WILLING TO EVEN TAKE THE STEERING WHEEL COVER OFF TO SEE IF THERE WAS EVEN AN AIRBAG IN THE DRIVER SIDE! HE SAID HE WAS SURE THAT WAS AN AIRBAG IN THERE ... "THEY MIGHT MISS ONE EVERY ONCE IN A WHILE. THEY MAKE MISTAKES. " (BUT HE STILL DID NOT FEEL IT WAS NECESSARY TO HAVE HIM OR ANYONE ELSE CHECK TO SEE IF ONE WAS THERE OR NOT). PLEASE HELP ME GET TO THE BOTTOM OF THIS! I HAVE SUFFERED A TREMENDOUS AMOUNT OF PAIN AND AGGREVATION FOR THIS 3 WK OLD CAR.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#563842December 7, 2001
ELECTRICAL SYSTEM:STARTER ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE TAKES SEVERAL ATTEMPTS TO START. JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899842December 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:WINDSHIELD, FUEL SYSTEM, OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, PARKING BRAKE
CONSUMER TOUCHED BRAKES TO SLOW VEHICLE DOWN, BUT VEHICLE SWERVED, AND CONSUMER HIT ANOTHER VEHICLE. *AK CONSUMER STATEED BRAKES SQUEAKS AND PARKING BRAKE NEEDS ADJUSTMENT, TRANSMISSION IS MAKING NOISE, NO POWER ON ACCELERATION, UPPER WINDSHIELD MOLDING FAILED AND REINSTALLED, NOISE IS COMING FROM RIGHT FRONT WHEEL, GAS GAUGE WILL FLUCTUATE AT TIMES AND FRONT ENGINE MOUNT BROKE.*YD
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#755253December 4, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I WAS DRIVING IN A RESIDENTIAL AREA WHEN MY SISTER AND I NOTICED SMOKE COMING OUT OF THE HOOD. WE PULLED OVER INTO A SUPERMARKET PARKING LOT, AND I TRIED TO POP OPEN THE HOOD BUT IT WAS TOO HOT. I LOOKED UNDER AND SAW FIRE. MY SISTER TRIED TO LOOK BENEATH THE CAR AND SAW FIRE ALSO. SHE RAN INTO THE SUPERMARKET TO GET A FIRE EXTINGUISHER. A SECURITY GUARD CAME OUT WITH THE FIRE EXTINGUISHER AND OPENED UP THE HOOD FOR ME AND PUT THE FIRE OUT. AFTER THE FIRE WAS OUT, WE LOOKED INSIDE TO SEE WHAT LOOKED TO BE THE OXYGEN SENSOR WIRES ALL MELTED. THE SECURITY GUARD HYPOTHETICALLY STATED THAT THERE WASN'T ANYTHING HOLDING THE WIRES UP WHICH CAUSED IT TO TOUCH THE MOTOR. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#755243December 3, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
1) ON SEVERAL OCCASIONS, WHEN KEY IS TURNED TO START THE CAR ONLY AN ELECTRICAL BUZZING SOUND IS HEARD. THE CAR STARTS NORMALLY WHEN KEY IS TURNED A SECOND TIME. 2) OCCASIONALLY, WHEN CAR STARTS NORMALLY A BRIEF BUZZ IS HEARD. 3) MOST RECENTLY, WHEN KEY WAS TURNED THE ENGINE CRANKED FOR 1-2 SECONDS THEN STOPPED AND ONLY BUZZED. CAR STARTED NORMALLY WHEN KEY WAS TURNED A SECOND TIME. THESE PROBLEMS ARE INTERMITTENT, HAVE OCCURED FOR FIVE MONTHS AND OCCURED THREE TIMES LAST WEEK (MOST FREQUENT OCCURENCE SO FAR). WEATHER AND MILES DRIVEN DO NOT PLAY A ROLE AS PROBLEM HAS OCCURED UNDER MULTIPLE CONDITIONS. DEALER IS AWARE OF PROBLEM, BUT UNABLE TO DUPLICATE IT IN FOUR VISITS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899717November 30, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING AT 15-20 MPH VEHICLE GOT OFF THE ROAD AND RAN INTO A TELEPHONE POLE. UPON IMPACT, NONE OF THE FRONT AIR BAGS DEPLOYED. CONTACTED DEALR, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#899725November 30, 2001
STRUCTURE:BODY:TRUNK LID
REAR TRUNK LID WILL NOT STAY OPEN IF VEHICLE IS ON AN INCLINE, ON ONE OCCASION CONSUMER OPENED THE TRUNK LID, BENT OVER AND REACHED INSIDE THE TRUNK, THE LID CAME DOWN ON HIS HEAD INJURYING HIM. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Honda Civic