Honda Civic Complaints (2021)

140 consumer complaints on file.

#11485030September 18, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Forward collision warning and braking has falsely activated with no vehicles ahead of car. First, "BRAKE" warning flashed for no reason while driving on a three lane road on Virginia Rt 286 and Rt 50 interchange. Second, driving in right lane, vehicle ahead was taking exit and was clear of my path, car flashed BRAKE warning, then started braking. Third, while using Adaptive Cruise Control (ACC) on highway, a passing car changed lanes into my lane. Due to distance, a car length, and smaller speed difference, emergency brakes activated. However, if a passing car operating at a faster speed (>5 mph est.) the car won't brake. The third problem is annoying as it creates an unsafe situation for people following too close (which they should not). Additionally, my brain is processing the situation faster than the HONDA SENSE can, Honda needs to expand their recall from Accord, CR-V, and Pilot to ALL vehicles with HONDA SENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474344July 17, 2022
ELECTRICAL SYSTEM
If your new car needs an expensive repair, which your bumper-to-bumper warranty should cover, the service staff tells you statements such as, "We cannot duplicate your complaint." These statements free them from the need to repair your brand-new car. Then, the dealership staff, Group 1 Automotive (owner), and Honda, USA (in my case), work to talk you into a trade or a costly insurance claim or string you along until your warranty runs out. Or they talk you into buying an additional warranty that only offers you the same type of answer of non-duplication. By the time your warranty runs out, the costly not fixed repair is massive and usually a situation only the manufacturer can repair. You know what that means. Either you decide to pay for a trade-in, or you fall into the trap of only the dealership being able to handle the repair they knew was needed. Either way, because the dealership refused to honor your warranty, you are charged by them possibly thousands to make up for them not being able to duplicate your concerns. Or, as I have learned, repair your vehicle the right way the first time. I read about a woman whose tire light would not go out until she bought a new tire because the dealership sold her the wrong size tire. Or another possible SCAM is to give you unpleasant surprises. After you have your car a while, you learn that your payments are possibly much higher than you expected, or you do not have the vehicle that you thought you bought. One of Group 1 Automotive dealerships took advantage of a Vietnam Veteran with an increase of payments possible contract SCAM after he had eye surgery. The moral to that story, make sure you can read your contract before leaving the dealership because you need to ensure that you signed exactly as you bargained. My signed contract from Honda of Slidell informed me that I had bought 2020 when I bargained for a 2021. It was not until I convinced Honda of Slidell management that I was willing to inform the public of their m
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472512July 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I experienced a false positive forward collision alert warning and subsequent, brief automatic emergency braking during two (2) episodes. Fortunately, my safety nor any surrounding motorists' safety was not at risk. The problem was not reproduced or confirmed by the dealer though my car ADAS was inspected by them. Of the five episodes, I only recorded the last three episodes which did not include an automatic emergency braking component. The episodes only feature the collision warning alert. They are as follow: 02/21/2022, 1930; 02/22/2022, 0805; and 04/01/2022, 0810.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472346July 5, 2022
SUSPENSION
rear suspension making cluncking noise over bumps off brakes at any speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471885June 30, 2022
ELECTRICAL SYSTEM, STEERING:ELECTRIC POWER ASSIST SYSTEM
Honda uses a soy-based insulation on the wires in its new cars. We have a brand new, less than 4,000 miles, Honda Civic. I recently went out to start it in the morning and received warning lights on virtually ALL of the systems you list. Why? Apparently rabbits are attracted to the soy-based insulation and will chew it. Honda knows about this problem -- they have had class action lawsuits filed against them already because THOUSANDS of consumers have had their Hondas disabled when rodents chewed the insulation on the wiring harnesses. I had to have the Honda towed into the dealership here in Helena, Montana because it was COMPLETELY DISABLED -- including no power steering. Notably, the service technician told me "it's a common problem -- rodents like the soy insulation." The cost to repair the 18" wire harness was $350.00!! Rather astounding sum to unclip both ends and clip in a new wire harness. But here's the rub. Honda knows about this problem and have already had class action lawsuits filed against the company for the obvious design and manufacturing flaw. If anyone doubted that, all they have to do is ask what Honda does to deal with the problem. The answer: They sell and install "hot chili tape" that they wrap on the wire harness so rodents/rabbits won't chew it. Obviously, they wouldn't need to produce their own chili tape if there wasn't a known -- well known -- problem with their wiring insulation. This is a very real problem for consumers because virtually everywhere on the planet there are rodents and rabbits. So if you park your Honda anywhere, you may wake up to find it no longer works and you will be stranded. This is particularly a problem in rural areas such as Montana, where dealerships can be hundreds of miles away. Honda does not warn consumers of this problem -- although they do laud their "bumper-to-bumper" 30,000 mile warranty. Oddly enough, the wire harness is located between the bumpers...but the warranty does NOT cover this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468636June 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Was merging onto the crossover lane and it senses the water barrels by the wall as you go slightly left in the lane it doesn’t seem to understand that and pulls you toward the wall and hits the auto brakes almost causing an accident. This was in the 10 freeway by morongo and it has happened multiple times. I have taken those assist programs off as it’s almost killed me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468518June 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: LANE KEEP: STEERING ASSIST
I’ve had multiply times where my dash with start indicating I need to break while I’m driving an will break for me while on the freeway or street with traffic. For the lane departure my car will just start turning out of a lane there was two incidents where I almost hit the wall divider on the Freeway from my car almost turning me into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466807May 31, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Emergency braking has gone off twice in 1 month on it's own. No car in front of me and the brakes went off and the "BRAKE" light went off on the dashboard. Yes, my safety was put at risk. I am not seeing any recalls for this Honda but I have read that this is an ongoing problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466489May 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving home from work. Cruise set at 73mph. I had just passed another car and was about 600 yrd in front of them on the PKWY, when the car just started breaking and ding, I get multiple warnings on the dash as I'm trying to get out of the way of other vehicles. the car drove normal the next 5 miles under my control but the dash is still lit with a Collision Mitigation system problem, Adaptive Cruise Control Problem, Road Departure Mitigations system problem, Drive Carefully systems initializing problem, Brakes system light. I'll note that there was not bad weather, there was no rain or snow. it was 80F. There was no impact, accident, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464241May 11, 2022
VEHICLE SPEED CONTROL
was in reverse backing into parking spot. my foot was on the break; however, the car accelerated rapidly resulting in hitting a post. there were no warnings that registered took it to Honda and reported, they indicated they were not aware of this issue and did not run diagnostics as requested
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11461876April 23, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Three issues I been having every since I got my car. 1. Car navigation displays not working properly, screen completely freezes or black-out. 2. Brake warning sign appears randomly in dashboard even if theres no vehicle in front, probably an issue with the car detection sensor camera . 3 Probably the most important. The car shuts down. Oil light and battery light shows in dashboard when this happens, usually when the vehicle is coming to a stop. This is an outgoing issue that is really concerning. I have take the car multiple times to the dealer and the have failed to solve any of this issues, the previously told me it was the turbo but never replace it, then i was told it was the electronic wastegate nothing was done then, now two days ago April 21, 2022 this happen again, haven't take the car to the dealer because I know they aren't going to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460227April 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car will randomly hit the brakes when adaptive cruise control is on. It will hit the brakes even though it doesn’t detect anyone in front, it will slow down a good 10-15mph before speeding back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454439February 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving at 55 mph on a clear day with no vehicles or other obstacles in front of my car when the collision mitigation braking system (cmbs) activated and stopped the car suddenly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454186February 25, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
MANY times I've pressed the gas after a full stop and had the engine roar in response while the car only moved forward a few feet rather than at full speed. My life is in danger if I'm trying to make a turn across traffic when I have a space to do so and I CAN'T make the turn SAFELY because the car has "stalled" by not moving forward quickly after I let go of the brakes. It's a brand new car, and I took it to Honda. They said they couldn't replicate the incident. Since it happens sporadically, I have no idea what causes it but I DO know that it's VERY dangerous. Another issue happens when I'm driving in cruise control. Another car is in a turning lane, and my car will slow down abruptly. The car is in the NEXT lane, not in my lane, so having my car suddenly slow down is very dangerous as I can get rear ended. Again, this is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450184February 3, 2022
VEHICLE SPEED CONTROL
The contact owns a 2021 Honda Civic. The contact stated that while driving at 50 MPH, the vehicle inadvertently decelerated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440302November 13, 2021
SERVICE BRAKES, UNKNOWN OR OTHER, SUSPENSION
2125 miles on this Type R, fresh off the show room floor. At low speed turning into the slight dip in my driveway, the suspension in Sports Mode flexed enough for the driver side tin rotor back plate at the driver front wheel to get caught on the lower control arm. Drove it to Honda, and yes, they confirmed that this had happened, that the thin tin plate had indeed become stuck on the LCA! Screeching like you cannot believe b/c when this happens, the top of the plate is flexed onto the top of the brake rotor and it goes metal to metal. Honda told me they have no idea how this happened but myself, a professional mechanic can clearly see exactly what happened. Honda tried to bill me for this warranty repair to the tune of $475. I told them "NO!" They backed down. Yes, this vehicle is available for inspection any time you want. And yes, I can make the problem happen again just by hitting the dip while making a left-hand turn into my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435579October 5, 2021
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
My car has multiple electric problems and it has been trying to die on me since I bought the car and they dealership doesn’t want to look at it unless I mention Apple CarPlay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421697June 21, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:CHIME
The contact owns a 2021 Honda Civic. The contact stated while making a left turn, they noticed the rearview camera in the center console does not show an image or no notification alert for blind sport warning when making a turn. The contact took the vehicle to the local dealer who inspected the vehicle and inform the contact the failure experience on the vehicle is just the way the vehicle was manufactured and could not repair the issue. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximate 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419733June 5, 2021
ELECTRICAL SYSTEM
In first month of ownership, all four windows automatically opened after I parked the car and walked away. After some online investigation, I made an appointment with Honda Service Dept. and asked them to disable the remote window open feature. They said it could not be done. Then I found video on You Tube showing a Toyota technician enabling this option; if it can be enabled then it can also be DISABLED I would assume. Why is this disable remote window opening not available for my Honda Civic? The title of the You Tube video is 'Make Your Toyota Key Open Windows'. July 6, 2020. Link: https://youtu.be/bM60vOAuUgQ or https://www.youtube.com/watch?v=bM60vOAuUgQ Links don't appear to be working here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400071March 10, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS ARE TOO DIM, WITH POOR VISIBILITY AT NIGHT, EVEN WHEN THE FOG LIGHTS ARE ON. H ROAD NEEDS TO BE ILLUMINATED A LITTLE BIT MORE, OR EVEN HAVE A FURTHER BEAM. THE LED VERSION OF THE CIVIC HAS A EXCELLENT HEADLIGHT PATTERN/BRIGHTNESS. HOWEVER, LX, SPORT AND EX SHARE THE SAME DIM HEADLIGHTS AT NIGHT. THAT IS. A SAFETY ISSUE AND CAN CAUSE A CRASH, OR HIT SOMETHING THAT SHOULD HAVE BEEN ILLUMINATED MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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